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Hospitality Case Studies and Success Stories with MoEngage
CASE STUDY OYO
MoEngage Push Amplification™ helped OYO improve push notification delivery. OYO struggled with low delivery rates on Xiaomi devices, with less than 30% reach for active users. Using MoEngage, OYO inc...reased delivery rates by 44% for Xiaomi devices and saw a 25% uplift in overall campaign delivery. The solution used features like Dynamic Product Messaging and fallback mechanisms. OYO reached more users and improved engagement with personalized offers.
Financial Services Case Studies and Success Stories with MoEngage
CASE STUDY Wayni
Wayni used Inform to improve how they send transactional messages and run campaigns. Before, their team struggled with slow processes and little control over communications. Inform gave them more aut...onomy and made it easier to track which customers got messages. The marketing team can now change messages without help from developers. This helped Wayni work faster and keep their customer experience strong.
MoEngage helped Policybazaar improve customer engagement with advanced segmentation and analytics. Policybazaar needed a tool to boost renewals and gain insights for better customer experiences. Usin...g MoEngage, they created targeted campaigns for different insurance needs. This led to a 100% year-over-year increase in annual premium equivalent (APE) via push notifications. Push delivery rates reached 86%. Policybazaar optimized campaigns and improved customer journeys with MoEngage.
MoEngage helped Samco Securities improve customer engagement. Samco faced low activity from new users in the first 90 days. They used MoEngage to send personalized messages and nudge users to trade m...ore. This led to a 40% reduction in costs and a 5% boost in click rates. Samco also saw a 40% increase in average order value, a 15% boost in daily active users, and 3.33x higher conversions than the industry benchmark.
MoEngage Flows helped Razorpay fix onboarding and engagement problems. Razorpay had trouble with fragmented onboarding and poor delivery rates before. MoEngage let them put all onboarding steps in on...e flow and target users at key drop-off points. Razorpay saw a 25% increase in merchant retention, a 19% rise in re-engagement, and a 29% boost in onboarding rates. The switch to MoEngage was smooth and did not disrupt business.
MoEngage helped BlinkX by JM Financial double their monthly active users. BlinkX needed a customer engagement platform to automate and scale their onboarding and engagement. MoEngage provided real-ti...me, data-driven engagement across the customer lifecycle. BlinkX saw a 114% increase in MAUs and improved customer stickiness. The platform enabled fast, personalized communication and supported rapid growth.
MoEngage Inform helped Payactiv combine promotional and transactional emails into one platform. Payactiv migrated to MoEngage for cost-effective, high-volume messaging. They now send over 100,000 ema...ils a day with delivery times under two seconds. Engagement rates and brand loyalty improved with timely, personalized communications. Payactiv saw a 9x increase in conversions from email notifications.
MoEngage helped MoneyHero Group scale their customer engagement. MoneyHero wanted more control for marketing teams and better personalization. MoEngage completed implementation in 60 days for four br...ands in four countries. The platform enabled MoneyHero to send over 2 million emails per day. MoneyHero gained deeper insights into customer preferences and improved campaign targeting.
MoEngage helped Piramal Finance automate customer journeys and improve engagement. The company used MoEngage's segmentation and campaign automation to target customers better. This led to a 20% incre...ase in month-on-month revenue. Campaign go-live time dropped from 4 hours to 45 minutes. Piramal Finance used channels like SMS, push notifications, and WhatsApp to reach customers.
NOVA Entertainment improved listener loyalty and engagement using data insights, achieving significant growth in customer interaction and satisfaction.
Banking Case Studies and Success Stories with MoEngage
CASE STUDY LINE Bank
MoEngage helped LINE Bank fix fragmented data and slow marketing. Before, LINE Bank sent the same messages to everyone. Campaigns took days to launch. With MoEngage, LINE Bank personalized messages f...or each customer. Campaign launch time dropped from 2 days to 2 hours. Conversion rates went up by 86%. LINE Bank now gives a better, more personal banking experience.
MoEngage Inform helped Zeta send over 9.6 million critical alerts in one year. Zeta needed real-time, omnichannel notifications for banking customers. MoEngage Inform delivered alerts via SMS, email,... and push at scale. The platform provided strong analytics and reporting. Zeta saved engineering time and improved customer engagement with reliable, compliant messaging.
MoEngage helped IndusInd Bank speed up campaign launches. The bank used to take 8-10 days to go live with a campaign. With MoEngage, they now launch campaigns in less than 10 minutes. IndusInd Bank a...utomated 80% of cross-sell campaigns on their INDIE app. They saw a 2.6x growth in transactions in six months. Campaign go-live timelines dropped by 99.97%.
MoEngage helped Jenius, a digital bank in Indonesia, improve customer engagement automation. Jenius faced challenges with generic push notifications and manual segmentation using Google Firebase. MoE...ngage provided a secure data center in Jakarta, structured project management, and a data management dashboard. The solution enabled faster campaign launches and a 66% reduction in go-live timelines. Jenius now delivers more personalized and effective campaigns to its 6 million customers.
Airtel Xstream achieved a 30% conversion rate using WhatsApp for customer engagement, showcasing effective cross-channel marketing and personalized experiences.
Restaurants Case Studies and Success Stories with MoEngage
CASE STUDY Domino’s
MoEngage helped Domino’s improve customer engagement across app, website, and in-store channels. Domino’s used MoEngage to track customer drop-offs and re-engage users in real time. The solution enab...led multiple automated customer journeys and supported the 'Cheesy Rewards' loyalty program. Domino’s saw a 20% uplift in revenue from its loyalty management program. The brand achieved better customer experiences and increased incremental revenue.
Consumer Electronics Case Studies and Success Stories with MoEngage
CASE STUDY 1Weather
MoEngage helped 1Weather, a top-rated U.S. weather app, boost mobile user engagement by 3X. 1Weather wanted to improve re-engagement and increase app sessions. MoEngage enabled automated, real-time, ...and personalized weather alerts. The app saw 25 million more app opens and a 10% increase in click-through rates. Analytics from MoEngage helped 1Weather improve user retention.
Retail Case Studies and Success Stories with MoEngage
CASE STUDY Tanishq
MoEngage helped Tanishq boost app retention rates by 25%. Tanishq used MoEngage’s Onsite messaging and In-app Communications to run lead-gen campaigns. These campaigns achieved a 7.2% clickthrough ra...te and a 5% fill rate. MoEngage’s Sherpa AI drove a 107% increase in click-to-conversion rates during Akshaya Tritiya. Tanishq also used MoEngage Flows across WhatsApp, push, in-app, and email to increase user stickiness and retention.
MoEngage helped Xcite by Alghanim boost CRM-driven revenue from 8% to 25% using AI-powered automation. Xcite used MoEngage to personalize customer experiences and improve engagement. The platform ena...bled advanced segmentation and unified customer profiles across 45 stores, website, and app. Xcite saw a 212% uplift in CRM-driven revenue share, a 175% increase in average revenue per user, and 40% growth in its highest-spending customer segment.
MoEngage helped Bisleri boost app adoption with a phygital engagement strategy. Bisleri used MoEngage’s On-Site Messaging to drive users from web to app with special offers. They also used MoEngage F...lows to send 3 million emails monthly and push campaigns to encourage purchases. The campaigns achieved a 1.2% conversion rate and 98% email delivery rate. Bisleri automated multi-channel campaigns and improved customer engagement at scale.
MoEngage helped The ENTERTAINER, a leading lifestyle savings app, improve customer engagement for Visa cardholders. The ENTERTAINER used MoEngage's customer data and engagement platform to launch the... Visa Rewards App. This led to AED 5.4 million in estimated savings for users and a 60%+ increase in redemptions. Manual work dropped by 35%. Visa cardholders spent around AED 13 million using the app in 2024.
MoEngage helped Max Fashion improve customer engagement by unifying their marketing tools. Max Fashion used MoEngage's analytics and segmentation to target key customer journeys. They saw a 25% incre...ase in conversions from cart abandonment campaigns. Monthly sales revenue increased by 5%. The marketing team can now launch campaigns in just 15 minutes, reducing reliance on tech teams.
Health, Wellness and Fitness Case Studies and Success Stories with MoEngage
CASE STUDY Fastic
MoEngage helped Fastic, a health and fitness app with over 50 million downloads, migrate from Iterable. Fastic needed better analytics, reporting, and support for their large user base. MoEngage prov...ided a platform that handled over 100 million emails and 12 million users daily. The migration took just 3 weeks. Fastic saw a 35% increase in subscription purchases after switching to MoEngage.
Insurance Case Studies and Success Stories with MoEngage
CASE STUDY TATA AIG General Insurance
MoEngage helped TATA AIG General Insurance cut manual work by 90%. The company used MoEngage's customer data and engagement platform to fix slow campaign creation and reduce tech support needs. TATA ...AIG saw a 93% drop in go-live time for complex campaigns. The platform made it easy to build customer journeys and improved team agility. Leaders at TATA AIG praised MoEngage for strong collaboration and tailored solutions.
MoEngage helped Airtel Xstream grow their video streaming platform. The team used MoEngage to track user behavior and send real-time messages. They focused on boosting engagement and keeping new user...s. Airtel Xstream saw an 85.6% conversion rate from in-app interstitials. They also achieved a 61.4% user retention rate on mobile apps. MoEngage's push notifications and segmentation tools drove these results, especially during live events like the India-Australia cricket series.
MoEngage helped SoundCloud migrate over 200 live marketing campaigns in just 12 weeks. SoundCloud needed to simplify its Martech stack and manage engagement for 100 million users. MoEngage provided s...trong support and custom solutions for data and campaign migration. Over 90 SoundCloud team members now use MoEngage daily to deliver engaging experiences. MoEngage is key to SoundCloud's goal of being a top global streaming platform.
MoEngage helped Tata Play Mobile App improve campaign efficiency with personalization and contextual engagement. Tata Play wanted to boost customer satisfaction by matching products to user preferenc...es. They used MoEngage to deliver targeted campaigns and seamless interactions. The integration with their CMS enabled better data-driven outreach. Results included a 2X uplift in monthly active users, a 2X increase in upselling revenue, and a 1.4X surge in campaign impressions.
MoEngage helped Audiomack boost premium trial conversion rates by 18%. Audiomack used AI-driven insights to improve onboarding and customer engagement. The platform also saw a 17.8% increase in sessi...ons per customer. MoEngage delivered hyper-personalized listening experiences for creators, labels, and fans. Audiomack grew its community and customer base with targeted recommendations.
MoEngage's Merlin AI helped Thomas Cook (India) Limited speed up campaign go-live times by 90%. The company used Merlin AI Designer to create visuals for push notification campaigns in just 5-10 minu...tes. This process used to take 2-4 hours and needed a designer. The faster workflow led to better impressions and click rates. Push notifications are now a key part of Thomas Cook's customer engagement strategy.
MoEngage helped The Indian Express boost paid subscribers by 2X. The platform let the team spot users likely to churn and re-engage them. MoEngage enabled personalized, omnichannel journeys for milli...ons of users. The Indian Express saw higher operational efficiency and no longer needed tech team support. The solution used customer insights and analytics to drive results.
MoEngage helped Pocket FM grow its user base from 7 million to 25 million monthly active users. Pocket FM used MoEngage to personalize content and engage users across channels. The platform supported... Pocket FM's expansion from one to four business units. Pocket FM achieved a 3X+ uplift in monthly transacting users, 85% consistent push delivery rates, and a 20% increase in click-through rates. MoEngage enabled scalable, efficient campaign execution and deeper personalization for millions of users.
MoEngage’s Merlin AI helped Glance speed up campaign launches by 50%. Glance used Merlin AI to run A/B tests faster and reach more users. The team saw a 38% increase in mobile push notification click...-through rates. They added 2 million customers to A/B tests. Glance relied on mobile push notifications to keep users engaged and reduce app uninstalls.
MoEngage helped ABS CBN improve subscriber retention. Before MoEngage, campaign creation and user segmentation took two weeks and was manual. With MoEngage, ABS CBN now has a 92% retention rate, up f...rom 80%. Churn dropped to 7.6% from 8.7%. Their CLM initiatives brought in 59% new users per quarter. ABS CBN can now use marketing budgets better and engage customers in a more personal way.
EaseMyTrip targets higher customer retention and growth, deepens marketing tech stack with MoEngage
EaseMyTrip has enhanced its marketing capabilities by deepening its collaboration with MoEngage, a leading Customer Data and Engagement Platform. This partnership aims to boost customer retention and... increase lifetime value by transitioning to personalized, one-to-one traveler engagement. MoEngage will provide a unified data foundation and multichannel engagement engine to support EaseMyTrip's growth objectives.
Danube Home selects MoEngage to power hyper-personalized customer journeys
Danube Home has partnered with MoEngage to enhance its customer engagement strategy using MoEngage's AI-powered Customer Data and Engagement Platform. This collaboration aims to unify online and offl...ine customer data, enabling personalized shopping experiences and targeted lifecycle campaigns. The partnership supports Danube Home's expansion goals by providing a scalable foundation for future growth.
Danube Home picks MoEngage to power hyper-personalised customer ...
Danube Home has partnered with MoEngage to enhance its customer engagement strategy using MoEngage's AI-powered Customer Data and Engagement Platform (CDEP). This collaboration aims to provide person...alized shopping experiences by integrating online and in-store customer interactions. MoEngage's platform will help Danube Home unify customer data, map offline-online journeys, and execute targeted campaigns, supporting its future market expansion goals.
Pizza Hut India partners with MoEngage to boost customer engagement - afaqs!
Pizza Hut India has partnered with MoEngage to enhance its customer engagement strategy. By leveraging MoEngages insights-led customer engagement platform, Pizza Hut India aims to deliver personalize...d communication and improve customer retention across digital channels.
