Real-World Case Studies and Customer Success Stories with MoEngage

MoEngage helped SIVVI. COM reduce cart and browse abandonment. SIVVI.COM used dynamic emails and smart trigger push notifications. 10% of...users returning from MoEngage emails completed a purchase. 16% of users from push campaigns made a purchase. Personalized messages reminded users about products they browsed or left in their cart. This led to more sales for SIVVI.COM.
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MoEngage helped Brands For Less boost daily active users by 65% and monthly active users by 106%. The retailer used... segmentation and personalized campaigns to target customers at every stage. Email open rates rose to 45%, far above the industry average. Push notifications achieved a 90% delivery rate and up to 70% open rates for key brands. MoEngage’s analytics and local support enabled BFL to engage, convert, and retain more customers.
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MoEngage helped Alsaif Gallery boost revenue by 15% using flows and smart recommendations. The retailer used segmentation to run targeted... retention campaigns via push and email. Push Amplification increased campaign impressions by 51,000. During Black Friday, daily active users rose 58% and monthly active users grew 39%. The brand saw a 196% revenue uplift during the sale period.
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6thStreet. com used MoEngage's AI and smart recommendations to boost conversions by 2.5X. The team ran A/B tests and used...intelligent time delay to send messages at the best time. Automated campaigns achieved 3X higher click-through rates than manual ones. WhatsApp campaigns saw a 50% CTR. The platform helped 6thStreet.com track customer behavior and improve engagement.
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Loblaw Companies Limited used MoEngage Inform to unify transactional messaging across business lines. They replaced multiple SMS and email vendors... with a single platform for order updates and prescription alerts. The onboarding process took 12 weeks. Loblaw achieved a 70% reduction in engineering bandwidth. The solution supports fast, reliable delivery and easy template management for events like Black Friday.
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Lifestyle used MoEngage to boost customer retention by 30%. The team saw a 4X increase in conversion rate and a... 20% drop in cart abandonment. They segmented users by funnel stage and sent targeted messages through email, push, and SMS. Personalized campaigns helped re-engage inactive users and move them toward purchase. MoEngage’s RFM analysis identified key customer segments for focused engagement.
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MoEngage helped Jimmy Brings grow revenue by 2. 6x using affinity segmentation. The team improved targeting and personalized engagement across...email, app, and website. Daily active users grew by 34.8%. Automated journey workflows increased loyalty and retention. Segmentation enabled seasonal and exclusive campaigns, driving higher conversion rates. Customers were 53.4% more likely to act when messages were sent at the right time.
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MoEngage helped Future Retail boost adoption of its Future Pay app. The goal was to increase average revenue per user... across all Future Retail brands. MoEngage unified customer engagement and standardized analytics and campaigns for multiple teams. As a result, Future Retail saw more monthly active users and higher average revenue per active user. Personalized promotions and loyalty features drove engagement.
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MoEngage Analytics helped Future Pay, Future Group’s wallet app, boost active users by 20%. The team used funnel analytics to... track user behavior and banner clicks. They segmented users and ran targeted engagement campaigns. This led to a 60% increase in conversions and 20% more traffic. The app also saw a 5% boost in campaign CTRs and 15% more visibility for preferred brands.
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BigBasket used MoEngage Push Amplification to solve low push notification delivery caused by device restrictions on Chinese OEM smartphones. The solution increased... push notification delivery by 10% overall and by 17% for onboarding campaigns. BigBasket saw a 16% increase in sale conversions due to improved reach. The MoEngage SDK helped BigBasket engage and convert more users, boosting customer retention and transactions.
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AZADEA Group used MoEngage to unify customer data and drive omnichannel engagement. They integrated offline and online data into one... platform for a 360° customer view. This enabled personalized communication and automated campaigns across SMS, WhatsApp, and other channels. As a result, they saw a 45% increase in sales contribution and a 300% growth in weekly new customers. Net Promoter Score improved by 27 points, and conversion rates from abandoned cart flows rose by 50%.
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MoEngage helped Alfagift boost its monthly transacting customer base by 45%. The team used journey-based workflows and omnichannel campaigns to... drive installs, registrations, and purchases. Smart-triggered push notifications improved install-to-sign-up conversion by 29%. Push notification conversion rates rose to 16%, and email open rates increased by 4%. Alfagift retained 75% of customers from day 0 to day 90 using loyalty-focused messaging.
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MoEngage helped 7-Eleven Vietnam grow new app customers by 303%. The company saw a 78% increase in monthly active users... and a 20% rise in app stickiness. MoEngage unified customer profiles across online and offline channels. 7-Eleven Vietnam used behavioral segmentation and RFM modeling to personalize campaigns. The team automated engagement and received local support in Vietnamese.
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MoEngage helped 6thStreet, the e-commerce arm of Apparel Group, achieve 4x growth in CRM revenue in 12 months. The team used... MoEngage's omnichannel CRM platform to break down silos and understand customer behavior. They built workflows to boost first-time purchases, leading to a 2x improvement in first purchase rates. A/B testing and localization increased campaign CTR by 55%. Repeat purchases rose by 24% during Black Friday. The CRM team used automation and gamification to drive customer engagement and sales.
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Swiggy used MoEngage and Aampe to manage over 6,000 monthly campaigns. The company unified data across channels and automated campaign... workflows with AI agents. This cut campaign setup time from hours to minutes. Swiggy launched campaigns 3x faster and doubled in-app click-through rates from 10% to 21%. Marketers now focus on managing AI agents instead of manual scheduling.
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MoEngage helped Spencer's Retail achieve a 30% conversion rate in cart abandonment campaigns. The platform enabled advanced segmentation and insights-led... personalization. Spencer's saw a 15% increase in customer lifetime value and a 10% uplift in cross-sell campaign conversions. The team reduced the first order date from 7 days to 5 days. MoEngage also improved repeat purchases by 10% using WhatsApp.
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Imigrantes Bebidas used MoEngage to improve marketing automation and customer personalization. The company unified CRM, personalization, and campaign activation into... one flow. In just six months, they automated campaigns and customer journeys. Their marketing team gained more autonomy and better insight into customer behavior. Key metrics like conversion rates and retention improved continuously.
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MoEngage Push Amplification helped Bigbasket improve push notification delivery by 10%. This solved issues with Chinese OEM devices, which make... up 51% of India's smartphone market. Bigbasket saw a 16% increase in conversions and up to 3.5X better delivery for some devices. The solution also boosted transactions and improved retention through better onboarding campaigns. MoEngage enabled Bigbasket to reach and engage more users, driving higher customer lifetime value.
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MoEngage helped 6thStreet. com, part of The Apparel Group, grow CRM business contribution by 4x in 12 months. The team...unified their CRM tech stack to deliver personalized, omnichannel engagement. They saw a 2x increase in first-time purchase rates and a 55% uplift in campaign click-through rates. During Black Friday, repeat purchases rose by 24%. MoEngage's analytics enabled data-driven decisions and improved customer journeys.
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MoEngage helped Xcite by Alghanim boost CRM-driven revenue share from 8% to 25%, a 212% increase. The retailer used AI-powered... automation to personalize campaigns and target micro-segments across email, push, and in-app channels. Xcite saw a 175% rise in average revenue per user and a 40% growth in its highest-spending customer segment. The platform also cut content creation time by 60%, streamlining marketing operations. These results strengthened customer relationships and increased conversions by 224%.
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MoEngage helped Wakefit automate over 50 CRM flows, cutting campaign go-live time from 4 days to just hours. Wakefit used AI-powered... tools like Merlin AI and Dynamic Product Messaging to deliver personalized content and optimize engagement. The brand saw a 64% increase in click-through rates, 52% higher ROAS, and 10% revenue growth. Real-time on-site messaging boosted cart conversion rates by 13%. Wakefit unified online and offline data for a seamless omnichannel customer experience.
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Tanishq used MoEngage to boost app retention rates by 25%. The brand ran lead-generation campaigns with onsite messaging and in-app... communications. These campaigns achieved a 7.2% clickthrough rate and a 5% fill rate. During the Akshaya Tritiya festival, Tanishq saw a 107% increase in click-to-conversion rates. Cart abandonment campaigns reached a 3.37% conversion rate. MoEngage helped Tanishq engage users across WhatsApp, push, in-app, and email channels.
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SIVVI used MoEngage Dynamic Emails and Smart Trigger push notifications to reduce cart and browse abandonment. The company sent personalized... emails and push notifications to users who left items in their cart or browsed products without buying. Dynamic emails helped recover up to 10% of abandoning users. Smart Trigger push notifications brought back 16% of targeted users to complete their purchase. These strategies increased sales and improved customer engagement for SIVVI.
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MoEngage helped Empiricus boost new customer retention by 135%. Empiricus used MoEngage's customer engagement platform to launch a 7-day onboarding... challenge. The campaign used gamification and personalized, cross-channel messaging to keep new users engaged. Customers who completed missions received free access to investment reports. The initiative led to higher retention and inspired a new product launch.
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Carlo used MoEngage to boost customer retention and merchant engagement. The app achieved a 67% email open rate and a... 7.5% click-through rate. Card registration conversion reached 12.5%. Carlo saw a 43% year-on-year growth in active merchants. Automated campaigns and real-time triggers helped drive loyalty and repeat purchases. MoEngage enabled Carlo to manage campaigns efficiently with a small team.
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MoEngage Flows helped Waynimóvil increase loans issued by 2. 5x in one year. The company saw a 31.1% rise in...conversion from step 1 to step 2 during onboarding. Waynimóvil used omnichannel flows, including email and SMS, to guide customers through a 9-step loan process. Personalized emails achieved a 31.46% click-through rate and 29.62% open rate. The app now serves over 100,000 customers across Argentina.
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MFast used MoEngage to boost app stickiness by 2. 5x over the Southeast Asia fintech benchmark. The company saw a...44% increase in daily active users and a 39% rise in monthly active users. MFast replaced multiple point solutions with MoEngage’s omnichannel engagement platform. Personalized in-app messages showed users their earned income and conversions. The team automated campaigns and reduced tech dependencies, driving a 38% lift in conversion rates.
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MoEngage helped EarlySalary boost email open rates by 20 times. EarlySalary used MoEngage's email warmup and campaign tools to fix... poor deliverability. The team improved inbox placement by 100%. User drop-offs in the loan process fell by 5%. Customer conversions increased by 5%. EarlySalary targeted key segments and optimized email templates for better engagement.
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MoEngage helped ClearGate with fast onboarding and strong customer service. ClearGate needed a platform that was easy to use and... could integrate smoothly. MoEngage provided hassle-free integration and useful features. ClearGate used analytics and flows to track user behavior and improve journeys. They also used push and email channels to engage users. The ClearGate team praised the user-friendly interface and support from MoEngage.
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Beem used MoEngage to migrate their marketing tech stack in just 50 days. The platform unified customer data and enabled... omnichannel campaigns across SMS, email, and push notifications. Beem achieved a 38% increase in SMS click-through rates and a 90%+ SMS delivery rate. The team also saw a 34% average email open rate. MoEngage's analytics and automation features helped Beem personalize communication and reduce marketing complexity.
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Tickertape used MoEngage to boost in-app click-through rates from 2% to nearly 11%. They personalized in-app messages using HTML templates,... showing them on specific screens. This approach led to a 10.8% overall CTR, beating the industry benchmark of 8.3%. Sixty percent of customers saw their campaigns, compared to 20-30% for event-triggered campaigns. MoEngage’s insights-led platform helped Tickertape engage new, regular, and dormant users.
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Payactiv used MoEngage Inform to send over 100,000 emails a day with delivery times under two seconds. The platform unified... Payactiv’s promotional and transactional messaging, making migration seamless and cost-effective. Payactiv leveraged personalized templates to deliver timely, relevant communications to both employees and employers. As a result, Payactiv achieved a 9x increase in conversions from email notifications. The solution also improved brand loyalty and customer engagement.
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Navi used MoEngage and WhatsApp to boost insurance upsells by 1. 5x. They wanted to increase conversions but found traditional...channels lacking. By targeting customers through WhatsApp, Navi reached 4x more people. They saw a 75% higher campaign conversion rate and a 120% increase in loan disbursals. Customer acquisition costs dropped significantly with this new approach.
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GoTyme Bank used MoEngage to automate over 100 customer touchpoints. They cut campaign execution time from 1 month to 1... hour. MoEngage helped unify data from 3 million+ customers and enabled real-time analytics. The bank reactivated 10% of dormant users and boosted monthly active users by 93%. Email open rates reached 34.28%, beating industry benchmarks.
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MoEngage helped OptimizeFT improve customer journeys with journey orchestration and triggered campaigns. OptimizeFT used MoEngage to map customer needs and... send real-time updates through SMS, email, in-app, and push notifications. The team could quickly adjust campaigns and customize communication for different clients. This made onboarding smoother and kept pricing competitive. OptimizeFT noticed better processes and happier clients after switching to MoEngage.
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Mashreq Neo used MoEngage to improve debit card activation by 16%. The bank faced high drop-offs and low adoption in... its digital app. MoEngage’s analytics and omnichannel workflows helped map customer journeys and reduce drop-offs. The team saw a 9,000 month-on-month increase in new app customers. Quick remit usage rose by 25% and loyalty program engagement increased by 54%. Personalized messaging boosted click-through rates by 50%.
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MoEngage helped Kredivo boost conversions by up to 40% using automated user journeys. Kredivo used MoEngage to send custom offers... and messages based on user attributes. Push notification delivery improved by 20%. Triggered emails achieved a 64% conversion rate. Automated flows also increased app store ratings and feedback. Kredivo saw better user engagement and higher ROI with MoEngage.
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MoEngage helped Banco Pichincha boost mobile banking usage by 18. 5%. The bank used personalized push notifications and the "Best...Time to Send" feature to engage customers. Active users grew by 66% in just over a year. Daily active users increased from 750,000 to 1.3 million. Banco Pichincha improved customer experience and plans to expand its use of MoEngage features.
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MoEngage helped Amar Bank achieve an 8. 5x boost in campaign performance over industry averages. The bank used MoEngage to...map customer journeys and deliver real-time engagement analytics. Amar Bank saw a 2x increase in customer engagement and a 7.25% conversion rate for flow campaigns. The platform enabled fast campaign setup and improved segmentation. Amar Bank now delivers more personalized, omnichannel experiences to its customers.
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Remessa Online used MoEngage to transform its CRM and boost campaign results. The team gained autonomy to launch campaigns and... create landing pages without technical help. They migrated nine years of transactional communications to MoEngage in just three months. CRM Pages became central for webinars, lead generation, and commercial initiatives. Campaigns saw up to 29.2% conversion with RCS and 21.3% conversion on CRM Pages. Push with timer reached 16.8% conversion, outperforming WhatsApp.
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MoEngage helped Ujjivan Small Finance Bank boost digital adoption among underserved customers. The bank used targeted SMS campaigns and gamified... engagement to drive digital EMI payments. Over 4.5 lakh customers started paying digitally, and EMI collections via digital channels reached ₹123+ crores in 5 months. Digital conversion rates jumped from 2% to 18%. The bank also generated ₹550 crores in incremental balance through these efforts.
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Zeta used MoEngage Inform to send over 9. 6 million critical alerts in one year. The platform enabled real-time transactional...messaging with send times under 2 seconds. Zeta integrated MoEngage Inform to deliver notifications across SMS, email, and push channels. This reduced engineering workload and allowed fast expansion into new channels. Zeta gained detailed analytics on message delivery and customer engagement.
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MoEngage helped Piramal Finance automate customer journeys and improve engagement. The company used MoEngage to segment customers and run omnichannel... campaigns across SMS, push notifications, and WhatsApp. Campaign go-live time dropped from 4 hours to 45 minutes. Piramal Finance saw a 20% month-on-month revenue increase. The platform enabled real-time communication and reduced manual work.
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MoEngage helped Travelodge boost post-booking email revenue by 354%. The hotel chain used AI-powered automation to personalize guest experiences across... email, app, and web push. Pre-arrival emails achieved an 87% click-through rate. Breakfast sales rose 640% through AB testing. Early arrival and late checkout sales increased by 13.7% in three months. Travelodge integrated hotel and customer data for targeted, real-time engagement.
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MoEngage helped Gathern boost bookings by 240%. Gathern used MoEngage to send personalized messages and re-engage old customers. They set... up over 50 active flows for customer communication. Cart abandonment flows saw a 21.6% conversion rate. Daily active users increased by 772%. Gathern improved engagement with curated communications and real-time customer journeys.
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OYO used MoEngage push amplification to increase push notification delivery rates. The company faced low delivery rates on Xiaomi devices,... which are popular among users. With MoEngage, OYO improved delivery rates by 44% on Xiaomi devices and 25% overall. The solution also enabled personalized messages based on user app behavior. This helped OYO send offers and discounts more effectively.
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MoEngage helped Treebo, a leading budget hotel chain in India, boost conversion rates and improve push notification delivery. Treebo used MoEngage... to personalize onboarding and brand messaging across mobile and web. Real-time triggered messages increased engagement even after users left the site. The marketing team saw higher conversions and better tech stability. On-site messaging and analytics optimized the mobile experience for Treebo's customers.
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OYO Rooms used MoEngage to boost customer engagement across multiple channels. They wanted to deliver a seamless omnichannel experience and... send personalized hotel offers. MoEngage helped OYO unify campaigns through push notifications, SMS, and email. OYO saw an 8x increase in engagement campaigns and a 5x rise in click-through rates. The solution enabled consistent messaging and higher booking conversions.
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MoEngage Push Notification Templates helped Mamikos boost push notification click-through rates by 31%. The team used A/B testing to compare... stylized notifications with generic ones. Customizing backgrounds and fonts made notifications stand out. This led to a 35% increase in booking confirmations. Mamikos improved user engagement and booking rates using MoEngage’s no-code tools.
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KAYAK used MoEngage to unify email and push notifications for real-time travel updates. Before MoEngage, campaign launches took up to... 30 days and required heavy engineering support. With MoEngage, KAYAK reduced campaign launch time to 6 days and increased team autonomy. The platform enabled personalized, timely alerts and trip updates for millions of travelers. KAYAK now manages 1.5 billion user profiles and sends 4 billion messages daily using MoEngage.
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MoEngage helped Foxwoods Resort Casino unify email, SMS, and push messaging into one platform. This ended siloed campaigns and manual... coordination. Foxwoods now sends real-time, personalized messages for guest onboarding, loyalty changes, and promotions. Email open rates rose by 5 percentage points in the first few months. The team spends less time on execution and more on strategy, improving the guest experience across digital and physical touchpoints.
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OYO used MoEngage to solve low push notification delivery rates on Xiaomi devices. The company saw a 44% increase in... delivery rates for Xiaomi users and a 25% uplift in overall push campaign delivery. MoEngage's Push Amplification Plus and Dynamic Product Messaging helped OYO send personalized offers and updates based on user behavior. The solution enabled OYO to reach more users and boost engagement with targeted notifications. OYO also achieved 2x higher click-through rates using personalized notifications.
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AXISNet used MoEngage to boost monthly active users. The company achieved 89.5% growth in MAUs. This case highlights customer engagement... strategies in the telecom sector. AXISNet improved user retention and app activity. The results show strong impact from targeted engagement.
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MoEngage helped Magenta Telekom boost app penetration by 1. 5x. The team used MoEngage to create onboarding campaigns and personalized...push notifications. They shifted from offline to multichannel digital engagement. This led to a 400% increase in add-on activations and a 140% rise in tariff change conversions. Magenta Telekom improved customer experience with AI-driven insights and hyper-personalized messaging.
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MoEngage AI helped Telekom Macedonia boost customer engagement by 132% across 50+ campaigns. The One App team used AI tools... to personalize notifications in Macedonian, Albanian, and English. Intelligent Path Optimizer increased click-through rates by 16.28% and conversions by 6.32%. Merlin AI copywriting made messages more relevant and saved time. Best Time to Send cut notifications by 35% while raising total clicks by over 80%.
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MoEngage helped XL Axiata increase app stickiness by 22%. The company used AI-driven insights and predictive segmentation to personalize customer... communications. XL Axiata improved onboarding, leading to higher customer retention. A/B testing and segmentation boosted click-through rates by 16-17%. The rewards program saw a 29.5% conversion rate. Automation reduced manual effort for campaign setup.
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MoEngage helped AXISNet boost monthly active users by 89. 5% in under a year. The team used MoEngage to build...360-degree customer profiles and segment users. They ran omnichannel campaigns and targeted push notifications to drive app adoption. Push delivery rates increased by 17.3%. AXISNet also saw a 24% uplift in triggered campaigns for abandoned purchases. The app now engages more young users and retains more customers.
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MoEngage helped Hallo Magenta boost conversions by 30%. The team used push notifications and omnichannel flows to increase feature discoverability.... Personalized updates and in-app content made it easier for users to set up and use the Telekom Smart Speaker. Engagement rose, with a 75% increase in click-through rates. Customized communication encouraged regular app and device use.
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MoEngage helped Vedantu grow its topline business by 65%. Vedantu used MoEngage to analyze student behavior and reduce drop-offs. The... team created cohorts and sent personalized, timely messages to students. This led to a 3x increase in daily active users and a 15% rise in engagement in three months. Vedantu also saw a 140% boost in campaign click-through rates. MoEngage’s analytics and push notifications improved student retention and course adoption.
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MoEngage helped Vedantu increase push notification delivery rates by 12%. Vedantu used MoEngage’s Push Amplification to reach more students with... targeted messages. The platform’s segmentation and analytics tools improved user retention. Vedantu also saw a 6% rise in adoption and engagement. The solution addressed challenges with device compatibility and message reach. This led to better customer engagement for Vedantu’s online tutoring platform.
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MoEngage helped Adda247 increase test and quiz conversion rates by 35%. The team used MoEngage Analytics to track user drop-offs... and segment customers. They sent personalized messages using Dynamic Product Messaging and Omnichannel Flows. This led to a 12% boost in click-through rates for re-engagement campaigns. Adda247 also saw a 27% increase in CTR for users moving from product view to purchase.
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MoEngage Analytics helped Adda247 automate 90% of its customer data analysis. The platform unified email and analytics, reducing manual campaign... work by 72%. Adda247 used custom dashboards to track marketing, test, and purchase activities. This enabled personalized campaigns based on user behavior. The team now spends more time on strategy and creativity, not manual data work.
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MoEngage helped Vedantu grow their topline business by 65% in just three months. Vedantu used MoEngage to analyze student behavior... and create personalized engagement campaigns. The platform enabled the team to track daily active users, campaign engagement, and funnel conversions. Vedantu increased their DAUs by 3X and improved customer engagement from 9% to 15%. The marketing team used real-time analytics to send targeted notifications and retain more students.
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Noice used MoEngage to improve customer journey orchestration. They achieved a 34% increase in daily active users. The case highlights... how customer engagement tools can drive user growth. Noice focused on optimizing user interactions to boost engagement. The results show strong gains in user activity.
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MoEngage helped PRO360 automate their marketing campaigns and break down data silos. Using smart triggered notifications and omnichannel flows, PRO360... grew their web push subscribers by 2.6x. The company also saw a 2.4x increase in monthly active users. Campaign management became faster and more efficient, saving hundreds of man-hours. Email and push notification click-through rates improved as well.
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MoEngage helped OLX. co.id cut MarTech costs by 60%. The team unified data for over 8.5 million users on one...platform. OLX doubled lead conversions by automating user journeys and personalizing campaigns. A lean team of three managed all engagement. Integration with offline sales improved the car-buying experience. In-app features boosted click-through rates and reduced tech workload.
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Get My Slice used MoEngage to boost email open rates to 35%. This is 289% higher than industry benchmarks. The... company unified customer data and messaging in one platform. MoEngage enabled real-time, personalised campaigns across email, push, and in-app channels. Get My Slice also saw an 8% click-through rate on push notifications.
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Shiprocket used MoEngage and Merlin AI to cut campaign setup time by 70%. The team unified web and mobile engagement,... replacing multiple tools with a single AI-powered stack. Predictive analytics helped forecast seller needs and automate outreach. Email open rates improved to 22% and manual work dropped from 10 hours to just 1-2 hours per week. Personalized SMS and dynamic email campaigns increased seller engagement and reduced churn risk.
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MoEngage helped Symbo Insurance boost engagement by 150%. Symbo unified all marketing campaigns into one dashboard. The platform enabled omnichannel... engagement and deep personalization. Automated onboarding and KYC reminders improved user actions. Over 100,000 users were seamlessly onboarded. AI-driven segmentation and reward automation increased revenue and customer retention.
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LivWell used MoEngage to segment users and personalize campaigns. They achieved a 2.5X higher conversion rate than the industry benchmark.... Event-triggered onboarding flows reached a 53.27% conversion rate. Partner-led in-app communications saw a 29.11% click-through rate. MoEngage helped LivWell automate engagement and improve customer retention.
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MoEngage helped TATA AIG General Insurance cut manual marketing work by 90%. The company switched from a legacy Martech platform... to MoEngage's Customer Data and Engagement Platform. This move let them launch complex campaigns 93% faster. MoEngage unified customer profiles and enabled omnichannel engagement across app, website, SMS, email, and WhatsApp. TATA AIG now runs targeted winback and renewal campaigns, improving customer retention and satisfaction.
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Policybazaar used MoEngage to boost customer engagement and drive renewals. They adopted push notifications and advanced segmentation to target users... with relevant campaigns. This led to a 100% year-over-year increase in annual premium equivalent (APE) via push. Policybazaar managed 18-19 drip campaign flows across channels, achieving 86% push delivery rates and 21% conversion rates. MoEngage's analytics and automation helped optimize every customer journey.
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MoEngage’s Push Amplification Plus helped Nostragamus, a fantasy sports app, boost push notification delivery rates. The company faced low delivery... rates, especially on Chinese OEM devices, which hurt user retention. With Push Amplification Plus, Nostragamus saw a 40% uplift in delivery rates across all devices. Delivery rates for users active in the last 30 days increased by 50%. On Xiaomi devices, delivery rates jumped by 75%. These improvements made it easier to re-engage users and increase monthly spend per user.
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JibJab used MoEngage to boost customer engagement outside holidays. They faced low conversion rates and click-through rates due to generic... campaigns and lack of actionable insights. MoEngage provided a 360° customer view, personalized push notifications, and AI-powered timing. JibJab saw a 1.5x lift in conversion ratio and a 30% increase in CTR. Personalized campaigns and in-app messaging improved user experience and retention.
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MoEngage helped Tata Play Mobile App double its monthly active users and upselling revenue. The app used MoEngage to send... personalized push notifications and content recommendations. Integration with their CMS enabled targeted campaigns based on user data. Campaign impressions rose by 1.4 times, and campaign execution tripled. Tata Play improved customer satisfaction and loyalty with tailored engagement.
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MoEngage helped Foodhub increase basket conversion by 86%. Foodhub used MoEngage's analytics and segmentation tools to target customers based on... habits. The platform enabled personalized communication across SMS and in-app channels. Foodhub saw a 25% rise in new user activation and a 10% increase in average order value. Basket abandonment dropped by 38% within 90 days.
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Foodhub used MoEngage to segment its diverse customer base. The marketing team built personalized experiences by grouping users based on... preferences and purchase cycles. MoEngage enabled Foodhub to send targeted messages across multiple channels. This approach improved brand recall and customer loyalty. Foodhub valued MoEngage's attentive onboarding and partnership mindset.
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MoEngage helped Coca-Cola (Singapore, Malaysia, and Brunei) personalize B2B engagement for thousands of retailers. The company moved from generic promotions... to targeted, data-driven campaigns. MoEngage enabled automated, AI-powered journeys and integrated real-time and offline data. Retailers shifted from manual to digital self-ordering. Coca-Cola expanded from 25 to over 300 active personalized journeys, boosting off-hours sales and efficiency.
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MoEngage helped MANO boost app activation rates by 51%. MANO used insights-led engagement and RFM segmentation to personalize communication across... channels. The new strategy mapped customer journeys and micro-moments for targeted outreach. MANO saw a 27% increase in engagement from win-back campaigns. Sales doubled with an omnichannel approach powered by MoEngage.
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MoEngage helped RentoMojo boost purchase rates by 20% using dynamic product messaging. The team improved email deliverability by 80% and... increased customer engagement by 7.24%. RentoMojo used MoEngage to send personalized messages based on user purchase history. They mapped customer journeys and triggered real-time campaigns across channels. This led to more relevant communication and higher conversions.
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NOICE used MoEngage to boost daily active users by 34%. The company automated onboarding flows and reduced manual campaign setup.... MoEngage helped NOICE re-engage listeners and improve app stickiness. The platform provided insights to optimize the onboarding process. NOICE also used uninstall analytics to understand listener drop-off. These changes led to a 21% increase in monthly active users.
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MyDeal used MoEngage to automate its customer engagement strategy. The integration was fast and easy for MyDeal’s tech and growth... teams. MyDeal built high-performance campaigns using push notifications. These campaigns targeted customer actions like cart abandonment and offered personalized discounts. As a result, MyDeal doubled its conversions and achieved a 61.2% click-through rate.
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MoEngage’s AI-driven Smart Recommendations helped Edamama boost conversions by 213%. Edamama used automated email campaigns for cart abandonment and weekly... newsletters. These campaigns featured personalized product recommendations. The company saw a 260% increase in click-through rates. Monthly active users grew by over 100,000 and new customer growth rose by 70%.
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Blibli used MoEngage’s Dynamic Product Messaging to boost cart abandonment conversions by 7X in just three months. The company also... saw a 5X increase in geofence push campaign conversions. MoEngage helped Blibli improve brand visibility and recall. The platform enabled an omnichannel, insights-led engagement strategy. Blibli doubled its monthly transacting users with these campaigns.
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Licious has partnered with MoEngage to enhance its customer engagement through AI-powered personalization across digital channels. This strategic partnership will... enable Licious to deliver tailored customer experiences, leveraging customer preferences and location-based insights to drive loyalty and repeat purchases. MoEngage's platform will support Licious in its omnichannel expansion, providing intelligent customer journeys from onboarding to re-engagement.
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Licious has partnered with MoEngage to enhance its AI-driven customer engagement strategy. By leveraging MoEngage's platform, Licious aims to personalize... interactions based on purchasing behavior and location data, thereby boosting customer engagement and supporting its omnichannel growth. This initiative targets increasing repeat purchases and strengthening Licious's presence in quick commerce and offline retail.
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Licious partners with MoEngage to enhance AI-driven customer engagement across its digital and retail channels. The collaboration aims to personalize... customer interactions using AI, improving engagement and supporting Licious' omnichannel growth. MoEngage's platform will automate targeted engagement by analyzing customer preferences and behavior, aiding Licious in expanding its quick commerce and offline retail presence.
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Paisabazaar, India's leading financial marketplace, has selected MoEngage to enhance AI-led customer engagement. By leveraging MoEngage's Customer Data and Engagement... Platform and Merlin AI, Paisabazaar aims to personalize user experiences, improve onboarding, and drive app adoption. This partnership will enable predictive segmentation and intent-driven engagement, aligning with India's data protection requirements.
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TTK Prestige has partnered with MoEngage to integrate its Customer Data and Engagement Platform, aiming to unify offline and online customer data. This collaboration will... enhance TTK Prestige's omnichannel engagement, enabling personalized communication and a comprehensive view of consumer behavior. The integration will support targeted marketing through various channels, fostering customer loyalty and growth.
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