Customer stories

Product Business Settings

MessageMedia is popular in Utilities, Accounting, and Transportation/Trucking/Railroad industries and is widely used by Enterprise, Mid Market.

Integrations

Marketing Automation
Other Demand Generation
Conversion Rate Optimization
Project Management

MessageMedia Product Overview

Sinch MessageMedia delivers tailored SMS solutions that cater to diverse business needs in Australia. The platform offers a comprehensive suite of messaging tools designed for effective customer engagement. Businesses can leverage these tools to connect with their audience where they are most active—on their mobile devices. By integrating SMS into marketing strategies, companies can achieve higher engagement rates and improve communication efficiency. The platform's capabilities include personalized messaging, automated campaigns, and real-time analytics, providing businesses with the insights needed to refine their outreach efforts. This positions Sinch MessageMedia as a key player in enhancing customer interaction through SMS marketing.

How satisfied the customers are with MessageMedia use-cases

Reviews

"We’ve been having some fun with it, I’d recommend MessageMedia, 100%. Everyone on my team loves it." - Nikki B
"MessageMedia recognised our needs for 360-degree view of customer and scoped out the HubSpot integration for us, which really helped solve our problem." - Jobeth H

MessageMedia Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
MessageMedia testimonial

Nikki B

The Hamper Emporium

We’ve been having some fun with it, I’d recommend MessageMedia, 100%. Everyone on my team loves it. Testimonial By Nikki B
MessageMedia testimonial

Jobeth H

Vinomofo

MessageMedia recognised our needs for 360-degree view of customer and scoped out the HubSpot integration for us, which really helped solve our problem. Testimonial By Jobeth H
MessageMedia testimonial

Jacaranda Finance

By using SMS to remind clients of payments, there has been a 66.6% increase in clients making on-time payments. Testimonial By Jacaranda Finance
CUSTOMERS TESTIMONIALS
MessageMedia testimonial

Nikki B

The Hamper Emporium

We’ve been having some fun with it, I’d recommend MessageMedia, 100%. Everyone on my team loves it. Testimonial By Nikki B
MessageMedia testimonial

Jobeth H

Vinomofo

MessageMedia recognised our needs for 360-degree view of customer and scoped out the HubSpot integration for us, which really helped solve our problem. Testimonial By Jobeth H
MessageMedia testimonial

Jacaranda Finance

By using SMS to remind clients of payments, there has been a 66.6% increase in clients making on-time payments. Testimonial By Jacaranda Finance

Vinomofo - Ecommerce

Sinch MessageMedia SMS for HubSpot helped Vinomofo achieve a 120x return on investment. The company saw a 20% increase in conversions and reduced churn by 50%. Vinomofo wanted to streamline marketing... tools and improve customer experience. Integrating SMS with HubSpot gave them a single customer view and boosted wine sales by up to 75%.

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CAPAnesthesia PC - Hospital & Health Care

Zapier SMS integration helped CAPAnesthesia PC improve their staff roster. The medical practice struggled with unclear on-call schedules and staff forgetting shifts. Using Zapier, they automated SMS ...notifications for on-call staff. This made the roster more transparent and efficient. Staff now know when they are scheduled. The solution reduced admin work and improved patient care.

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OzMobiles - Retail

Sinch SMS helped OzMobiles improve marketing results and save money. OzMobiles used Sinch to get better control over their marketing tools. They saved $10,000 to $15,000 each year. One campaign gave ...a 3000% return on investment. The CEO said Sinch made the process much simpler.

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Oz Hair and Beauty - Retail

Sinch MessageMedia helped Oz Hair and Beauty use personalized SMS campaigns and two-way messaging. The goal was to create personal shopping experiences at scale across online and retail channels. The... solution improved customer engagement and conversion rates. Oz Hair and Beauty achieved a 38x ROI, a 12% click-through rate, and a 15% response rate.

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Blue Rock - Management Consulting

MessageMedia helped Blue Rock improve client engagement with SMS marketing. Blue Rock needed a way to offer better service and drive conversions for its clients. The team tested many business technol...ogies and chose MessageMedia for its value. The digital team now uses SMS to connect with customers and improve results. Blue Rock is one of Australia’s fastest-growing companies and serves clients across Australia and New Zealand.

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Glamour Shop - Retail

Sinch MessageMedia MMS helps Glamour Shop reach VIP customers with real-time, image-rich messages. Stephanie Goodwin Cline wanted a fast way to share promotions and events. She used MMS to send crisp... images and updates to her loyal shoppers. The solution made it easy to keep customers engaged and informed. Group messaging let her alert VIPs about special events quickly. This improved customer experience and built stronger loyalty.

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Sinch MessageMedia at SuiteWorld

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Peers used MessageMedia for communication management and engagement management

MessageMedia Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.34/5

Read Reviews (15)
Analytics

3.42/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.34/5

Read Reviews (15)
Analytics

3.42/5

Read Reviews (1)

Software Failure Risk Guidance

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for MessageMedia

Top Failure Risks for MessageMedia

MessageMedia USA Inc. News

M&A
 

MessageMedia strengthens app ecosystem with acquisition of Aprikas Mercury SMS, a Salesforce integration - Sinch MessageMedia Australia

MessageMedia has acquired Mercury SMS from Aprika, enhancing its app ecosystem with a Salesforce-integrated SMS platform. This acquisition allows Salesforce users to leverage MessageMedia's SMS capabilities for seamless two-way messaging and campaign delivery. The move strengthens MessageMedia's service offerings and supports its commitment to mobile customer engagement for its 65,000 customers globally.

M&A
 

MessageMedia expands US footprint with acquisition of SimpleTexting - Sinch MessageMedia Australia

MessageMedia has expanded its presence in the US by acquiring SimpleTexting, a messaging platform with over 10,000 business customers. This acquisition enhances MessageMedia's North American market reach, now serving over 20,000 local businesses. The move aligns with MessageMedia's strategy to boost customer engagement through mobile messaging, leveraging SimpleTexting's platform and expertise.

M&A
 

MessageMedia Acquires Smooth Messenger for Zoho CRM Australia

MessageMedia, Australia's largest messaging provider, has acquired Smooth Messenger, a text messaging app integrated with Zoho CRM. This acquisition aims to enhance MessageMedia's customer engagement solutions and expand its ecosystem integration. Smooth Messenger will be rebranded as SMS for Zoho CRM by Sinch MessageMedia, with its team joining MessageMedia to bolster R&D capabilities.

Partnership
 

MessageMedia Announces Integration Into BigCommerce Platform to Streamline Two-Way Customer Engagement for Retailers - Sinch MessageMedia Australia

MessageMedia has launched an Early Access Program for its integration with BigCommerce, enhancing two-way SMS marketing for retailers. This integration allows BigCommerce merchants to use MessageMedia's messaging solutions for improved customer engagement and marketing efficiency. The partnership aims to streamline customer interactions and boost conversions through advanced features like mobile landing pages and automated messaging.

MessageMedia USA Inc. Profile

Company Name

MessageMedia USA Inc.

Company Website

https://messagemedia.com/

HQ Location

367 Collins Street, Melbourne, VIC 3000, AU

Employees

51-100

Social

Financials

PRIVATE