MessageMedia Overview
This is a summary of the comprehensive capabilities and benefits of MessageMedia based on over 193 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
MessageMedia, Bigcontacts CRM, Livezilla Customer Support, Chatra, AddressTwo CRM, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if MessageMedia is right for your needs? Our Cuspera AI engine can evaluate how MessageMedia fits your specific business needs, industry, and context. Get your personalized assessment report today.
MessageMedia supports business activities such as:
- Communication Management
- Engagement Management
- Helpdesk Management
- Contact List Management
- Public Relations
MessageMedia can help you with many business goals, such as Enhance Customer Relationships, Improve Consistency, and Acquire Customers. It can help manage these activities if you use Text SMS E-Mail Mobile etc. for these needs. As a solution, MessageMedia's capabilities include Templates.
MessageMedia Utilities Vertical is its biggest customer base.
Reviews
"We’ve been having some fun with it, I’d recommend MessageMedia, 100%. Everyone on my team loves it. " - Nikki B
Cuspera Reviews
12 buyers and buying teams have used Cuspera to assess how well MessageMedia solved their SMS Marketing needs. Cuspera uses 193 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.
Business Priorities
Enhance Customer Relationships and Improve Consistency are the most popular business priorities peers achieved using MessageMedia.
Use Cases
Peers recommend Communication Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using MessageMedia.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with Text SMS and E-Mail |
4.93/5 ★ |
"...Email SMS enables users to send messages directly from an email service provider with the immediacy and effectiveness of regular SMS...." Peer review |
| sending & publishing communications |
4.91/5 ★ |
"...Use our web portal, REST API or Email to SMS to send messages via our fast, reliable gateway. ..." SMS Service Provider for Business |
| Engagement Management with Mobile and Text SMS |
4.80/5 ★ |
"...MessageMedia is an SMS service provider that helps you create engaging mobile experiences that customers, staff and communities love...." SMS Service Provider for Business |
| engaging and following up |
4.77/5 ★ |
"...MessageMedia is an SMS service provider that helps you create engaging mobile experiences that customers, staff and communities love...." SMS Service Provider for Business |
| Helpdesk Management with Mass Media, Text SMS and Phone Calls |
4.64/5 ★ |
"...We have also created a range of useful support material to help you, including messaging templates and an emergency broadcast checklist...." Frequently Asked Questions |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with Text SMS and E-Mail |
4.93/5 ★ |
"...Email SMS enables users to send messages directly from an email service provider with the immediacy and effectiveness of regular SMS...." Peer review |
|
| sending & publishing communications |
4.93/5 ★ |
| Engagement Management with Mobile and Text SMS |
4.80/5 ★ |
"...MessageMedia is an SMS service provider that helps you create engaging mobile experiences that customers, staff and communities love...." SMS Service Provider for Business |
|
| engaging and following up |
4.80/5 ★ |
| Helpdesk Management with Mass Media, Text SMS and Phone Calls |
4.64/5 ★ |
"...We have also created a range of useful support material to help you, including messaging templates and an emergency broadcast checklist...." Frequently Asked Questions |
|
6+ more Business Use Cases
Our AI advisor, Wyz, harnessed 193 insights from peers and experts to help you assess how these MessageMedia use cases fit your SMS Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We’ve been having some fun with it, I’d recommend MessageMedia, 100%. Everyone on my team loves it. Testimonial By Nikki B |
|
|
MessageMedia recognised our needs for 360-degree view of customer and scoped out the HubSpot integration for us, which really helped solve our problem. Testimonial By Jobeth H |
|
|
By using SMS to remind clients of payments, there has been a 66.6% increase in clients making on-time payments. Testimonial By Jacaranda Finance |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Nikki B The Hamper Emporium |
We’ve been having some fun with it, I’d recommend MessageMedia, 100%. Everyone on my team loves it. Testimonial By Nikki B |
|
Jobeth H Vinomofo |
MessageMedia recognised our needs for 360-degree view of customer and scoped out the HubSpot integration for us, which really helped solve our problem. Testimonial By Jobeth H |
|
Jacaranda Finance |
By using SMS to remind clients of payments, there has been a 66.6% increase in clients making on-time payments. Testimonial By Jacaranda Finance |
Popular Business Setting
for MessageMedia
Top Industries
- Utilities
- Accounting
- Transportation/Trucking/Railroad
Popular in
- Enterprise
- Mid Market
Peers used MessageMedia to Enhance customer relationships and Improve consistency
MessageMedia Alternatives
Peer and Expert Opinion on Features
for MessageMedia
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (5) |
IT and Other Capabilities
for MessageMedia
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (13) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (13) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (12) |
| Phone Support | Read Reviews (11) |
| 24/7 Support | Read Reviews (37) |
| Chat Support | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (12) |
| Phone Support | Read Reviews (11) |
| 24/7 Support | Read Reviews (37) |
| Chat Support | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (15) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (15) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for MessageMedia
Top Failure Risks for MessageMedia
Vendor Profile Details
Company Name
MessageMedia
Company Website
https://messagemedia.com/au/HQ Location
367 Collins Street, Melbourne, VIC 3000, AU
Employees
51-100
Social
Financials
PRIVATE
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