MessageMedia Overview

Sinch MessageMedia delivers tailored SMS solutions that cater to diverse business needs in Australia. The platform offers a comprehensive suite of messaging tools designed for effective customer engagement. Businesses can leverage these tools to connect with their audience where they are most active—on their mobile devices. By integrating SMS into marketing strategies, companies can achieve higher engagement rates and improve communication efficiency. The platform's capabilities include personalized messaging, automated campaigns, and real-time analytics, providing businesses with the insights needed to refine their outreach efforts. This positions Sinch MessageMedia as a key player in enhancing customer interaction through SMS marketing.

Use Cases

Customers recommend Communication Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using MessageMedia.

Other use cases:

  • Contact List Management
  • Public Relations
  • Campaign Management
  • Competitive Intelligence
  • Digital Signature
  • Segmentation And Targeting
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Consistency are the most popular business priorities that customers and associates have achieved using MessageMedia.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

MessageMedia Use-Cases and Business Priorities: Customer Satisfaction Data

MessageMedia works with different mediums / channels such as Text SMS. E-Mail. Mobile etc.

MessageMedia's features include Templates. and MessageMedia support capabilities include Email Support, Phone Support, 24/7 Support, etc. also MessageMedia analytics capabilities include Custom Reports, and Analytics.

Reviews

"We’ve been having some fun with it, I’d recommend MessageMedia, 100%. Everyone on my team loves it." - Nikki B

MessageMedia, Vocalcom, SetMore, Bird (formerly MessageBird), Pure Chat, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

MessageMedia offers impactful SMS solutions tailored for businesses in Australia. Explore their site for unique tools to meet diverse messaging needs.

Popular Business Setting

for MessageMedia

Top Industries

  • Utilities
  • Accounting
  • Transportation/Trucking/Railroad

Popular in

  • Enterprise
  • Mid Market

MessageMedia is popular in Utilities, Accounting, and Transportation/Trucking/Railroad and is widely used by Enterprise, and Mid Market,

MessageMedia Customer wins, Customer success stories, Case studies

What benefits does MessageMedia offer for Communication Management?

What solutions does MessageMedia provide for Engagement Management?

How can MessageMedia enhance your Contact List Management process?

How efficiently Does MessageMedia manage your Public Relations?

12 buyers and buying teams have used Cuspera to assess how well MessageMedia solved their SMS Marketing needs. Cuspera uses 193 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

CUSTOMERS TESTIMONIALS
MessageMedia testimonial

Nikki B

The Hamper Emporium

We’ve been having some fun with it, I’d recommend MessageMedia, 100%. Everyone on my team loves it. Testimonial By Nikki B
MessageMedia testimonial

Jacaranda Finance

By using SMS to remind clients of payments, there has been a 66.6% increase in clients making on-time payments. Testimonial By Jacaranda Finance
MessageMedia testimonial

Jobeth H

Vinomofo

MessageMedia recognised our needs for 360-degree view of customer and scoped out the HubSpot integration for us, which really helped solve our problem. Testimonial By Jobeth H
CUSTOMERS TESTIMONIALS
MessageMedia testimonial

Nikki B

The Hamper Emporium

We’ve been having some fun with it, I’d recommend MessageMedia, 100%. Everyone on my team loves it. Testimonial By Nikki B
MessageMedia testimonial

Jacaranda Finance

By using SMS to remind clients of payments, there has been a 66.6% increase in clients making on-time payments. Testimonial By Jacaranda Finance
MessageMedia testimonial

Jobeth H

Vinomofo

MessageMedia recognised our needs for 360-degree view of customer and scoped out the HubSpot integration for us, which really helped solve our problem. Testimonial By Jobeth H

CAPAnesthesia PC - Hospital & Health Care

Zapier SMS integration helped CAPAnesthesia PC improve their staff roster. The medical practice struggled with unclear on-call schedules and staff forgetting shifts. Using Zapier, they automated SMS ...notifications for on-call staff. This made the roster more transparent and efficient. Staff now know when they are scheduled. The solution reduced admin work and improved patient care.

Read more →

Family Quest Entertainment (FQE) - Entertainment

Sinch MessageMedia SMS for HubSpot helped Family Quest Entertainment (FQE) improve event attendance. FQE needed a way to automate and personalize messages to their audience. The SMS integration with ...HubSpot let FQE send targeted, timely texts using automated workflows. This made their outreach more direct and personal. FQE now keeps high engagement rates and reaches families with the right message at the right time.

Read more →

GoShare - Transport & Logistics

Sinch MessageMedia helped GoShare improve driver efficiency and customer engagement. GoShare needed a reliable SMS system that worked with Zoho CRM and had no downtime. Their old system often failed,... stopping all driver communication. With Sinch MessageMedia, GoShare now has stable messaging, better reporting, and smooth operations. This change supports their fast business growth and B2B focus.

Read more →

Marquis Software - Information Technology And Services

Marquis Software used SMS reminders to help US probation officers reduce parole no-shows. They integrated SMS reminders into their eOMIS system. This solution led to a 43% drop in missed parole appoi...ntments. The system improved appointment management for probation officers. Marquis Software showed how technology can help public safety teams.

Read more →

Milan Laser - Health, Wellness And Fitness

Sinch MessageMedia Mercury SMS for Salesforce helped Milan Laser automate client communications. The company faced slowdowns from manual phone calls for reminders and payment notifications. With SMS ...automation, Milan Laser now sends over 3,000 messages daily. They see a 50% average response rate. Accounts payable staff save 2 hours each day. The solution supports Milan Laser's rapid growth and improves customer satisfaction.

Read more →

Online lender specializing in small and medium-sized business loans - Financial Services

SMS for Zoho CRM helped an online lender speed up loan approvals. The lender serves small and medium businesses and has funded over $500 million. They needed faster ways to talk to customers and proc...ess loans. With SMS automation, most approvals now happen within hours, not weeks. The Head of Technology says customers often get approved by noon if they apply in the morning.

Read more →

Sinch MessageMedia at SuiteWorld

Video Thumbnail
lightning

Peers used MessageMedia for communication management and engagement management

MessageMedia Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.34/5

Read Reviews (15)
Analytics

3.42/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.34/5

Read Reviews (15)
Analytics

3.42/5

Read Reviews (1)

Software Failure Risk Guidance

?

for MessageMedia

Top Failure Risks for MessageMedia

MessageMedia USA Inc. News

M&A

MessageMedia strengthens app ecosystem with acquisition of Aprikas Mercury SMS, a Salesforce integration - Sinch MessageMedia Australia

MessageMedia has acquired Mercury SMS from Aprika, enhancing its app ecosystem with a Salesforce-integrated SMS platform. This acquisition allows Salesforce users to leverage MessageMedia's SMS capabilities for seamless two-way messaging and campaign delivery. The move strengthens MessageMedia's service offerings and supports its commitment to mobile customer engagement for its 65,000 customers globally.

M&A

MessageMedia expands US footprint with acquisition of SimpleTexting - Sinch MessageMedia Australia

MessageMedia has expanded its presence in the US by acquiring SimpleTexting, a messaging platform with over 10,000 business customers. This acquisition enhances MessageMedia's North American market reach, now serving over 20,000 local businesses. The move aligns with MessageMedia's strategy to boost customer engagement through mobile messaging, leveraging SimpleTexting's platform and expertise.

M&A

MessageMedia Acquires Smooth Messenger for Zoho CRM Australia

MessageMedia, Australia's largest messaging provider, has acquired Smooth Messenger, a text messaging app integrated with Zoho CRM. This acquisition aims to enhance MessageMedia's customer engagement solutions and expand its ecosystem integration. Smooth Messenger will be rebranded as SMS for Zoho CRM by Sinch MessageMedia, with its team joining MessageMedia to bolster R&D capabilities.

Partnership

MessageMedia Announces Integration Into BigCommerce Platform to Streamline Two-Way Customer Engagement for Retailers - Sinch MessageMedia Australia

MessageMedia has launched an Early Access Program for its integration with BigCommerce, enhancing two-way SMS marketing for retailers. This integration allows BigCommerce merchants to use MessageMedia's messaging solutions for improved customer engagement and marketing efficiency. The partnership aims to streamline customer interactions and boost conversions through advanced features like mobile landing pages and automated messaging.

MessageMedia USA Inc. Profile

Company Name

MessageMedia USA Inc.

Company Website

https://messagemedia.com/

HQ Location

367 Collins Street, Melbourne, VIC 3000, AU

Employees

51-100

Social

Financials

PRIVATE