Pipedrive Overview
Pipedrive excels in delivering a user-friendly CRM solution designed to boost sales and manage pipelines efficiently. Rated as a leading choice among users, it empowers sales teams to secure more qualified leads. Pipedrive’s intuitive interface focuses on simplifying deal closures, making it particularly appealing to small businesses aiming for growth. The platform integrates seamlessly with existing tools through its Marketplace, enhancing the tech stack without disrupting current workflows. A key differentiator is Pipedrive AI, which aids in optimizing the sales process, offering intelligent insights to refine strategies. Businesses can explore its capabilities risk-free with a 14-day trial, ensuring it meets their unique needs.
Use Cases
Customers recommend Engagement Management, Lead Tracking, Communication Management, as the business use cases that they have been most satisfied with while using Pipedrive.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pipedrive.
Pipedrive Use-Cases and Business Priorities: Customer Satisfaction Data
Pipedrive works with different mediums / channels such as E-Mail. and Phone Calls.
Pipedrive's features include Personalization, Dashboard, Recording, etc. and Pipedrive support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also Pipedrive analytics capabilities include Analytics, and Custom Reports.
Reviews
"We’re using some Google Sheets, so when we update them, Pipedrive gets updated too. The same goes with other third-party tools that we use; we just integrate anything related whenever we want to have information pushed into the CRM. It was an easy t...hing to do with Pipedrive; you have a lot of integrations." - Brian Hadi Attarbashi
Peer review evidence (same sources as the product rating summary)
"...Thanks Pipedrive!!!Ease of use, reminds me to schedule followup automatically, good customization to my sales industry...." Peer review by Terry Howkins, Transportation/Trucking/Railroad
"...Over very useful, your team uses pipedrive to track leads through to quotes and then along the project delivery phase. ...." Peer review by Everett S., Manager, Accounting
"...They track email opens + link clicks and that's huge for us...." Peer review by Kyle A, Owner, Marketing and Advertising
Pipedrive, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Pipedrive is rated as the #1 user-friendly CRM tool. A 14-day free trial is offered to help grow your business and gain qualified leads.
Popular Business Setting
for Pipedrive
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Pipedrive is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Pipedrive Customer wins, Customer success stories, Case studies
How can Pipedrive optimize your Engagement Management Workflow?
Why is Pipedrive the best choice for Lead Tracking?
What makes Pipedrive ideal for Communication Management?
How can Pipedrive enhance your Sales Document Management process?
How efficiently Does Pipedrive manage your Lead Management?
98 buyers and buying teams have used Cuspera to assess how well Pipedrive solved their CRM needs. Cuspera uses 18903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We’re using some Google Sheets, so when we update them, Pipedrive gets updated too. The same goes with other third-party tools that we use; we just integrate anything related whenever we want to have information pushed into the CRM. It was an easy thing to do with Pipedrive; you have a lot of integ...rations. |
|
We chose to build our company around Pipedrive for a number of reasons, number one being: it’s a great CRM software for companies of all sizes. The software keeps developing and the development Pipedrive has had in the past six months has really made it a stronger solution for all companies. Pipedr...ive is a great tool for small to large companies. Our target customers really find Pipedrive easy to use and see it as a product that keeps on evolving at a great speed. It is also very good value for money. Our target customers are especially impressed with the reporting features and not having to export data for simple reporting operations. |
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I had never heard of Pipedrive, but part of what I was specifically looking for was simplicity – I believe there’s a lot of power in simplicity. I wanted the ability to customize and I wanted basic integrations, not API calls necessarily, but just basic integrations and Pipedrive satisfied that. Th...e value equation was better for Pipedrive than other CRM tools. So, when I look at the cost per license and what we get for that cost, I thought the value equation was in Pipedrive’s favor. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Brian Hadi Attarbashi CEO and Founder AI bees |
We’re using some Google Sheets, so when we update them, Pipedrive gets updated too. The same goes with other third-party tools that we use; we just integrate anything related whenever we want to have information pushed into the CRM. It was an easy thing to do with Pipedrive; you have a lot of integ...rations. |
|
Juho Koski Chief Operating Officer Zimple |
We chose to build our company around Pipedrive for a number of reasons, number one being: it’s a great CRM software for companies of all sizes. The software keeps developing and the development Pipedrive has had in the past six months has really made it a stronger solution for all companies. Pipedr...ive is a great tool for small to large companies. Our target customers really find Pipedrive easy to use and see it as a product that keeps on evolving at a great speed. It is also very good value for money. Our target customers are especially impressed with the reporting features and not having to export data for simple reporting operations. |
|
Ron Daniels Co-owner SiteForce |
I had never heard of Pipedrive, but part of what I was specifically looking for was simplicity – I believe there’s a lot of power in simplicity. I wanted the ability to customize and I wanted basic integrations, not API calls necessarily, but just basic integrations and Pipedrive satisfied that. Th...e value equation was better for Pipedrive than other CRM tools. So, when I look at the cost per license and what we get for that cost, I thought the value equation was in Pipedrive’s favor. |
A Quick Demo of Pipedrive CRM
Frequently Asked Questions (FAQ)
What buyers ask before choosing Pipedrive
What is Pipedrive?
Pipedrive is a sales management CRM tool designed for the sales and marketing professionals to help them handle all the admin related tasks and focus only towards boosting sales.
The platform is customisable and offers features like visual sales pipeline and Smart Contact Data to manage leads and deals, dashboard for insights and reporting, privacy and security, and mobile apps and integrations. Also it facilitates easy communication through features like direct call facility to clients using click-to-call feature, reminders, follow-up alerts, and notifications etc.
The AI powered sales assist feature inbuilt in the tool provides personalized inputs on performance, automation recommendations and trend charts. To help reflect on the sales process, the UI of the tool offers customization of workflows using drag-and-drop interface.
What is Pipedrive used for?
What are the top features of Pipedrive?
Who uses Pipedrive?
What are Pipedrive alternatives?
Where is Pipedrive located?
Peers used Pipedrive for engagement management and lead tracking
Pipedrive Competitors
Pipedrive Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
Pipedrive Integrations
Pipedrive integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Pipedrive
Software Failure Risk Guidance
?for Pipedrive
Overall Risk Meter
Top Failure Risks for Pipedrive
Pipedrive News
Pipedrive Acquires Outfunnel, Bringing Its Top-Rated Marketplace App ...
Pipedrive has acquired Outfunnel, a leading sales and marketing automation startup, to integrate its data synchronization technology directly into Pipedrive's CRM platform. This acquisition aims to simplify sales and marketing workflows by eliminating the need for separate integration tools, enhancing the core CRM experience for over 500 businesses.
Pipedrive Acquires Outfunnel to Expand Native Sales and Marketing Automation
Pipedrive has acquired Outfunnel, an Estonian startup known for its sales and marketing automation technology, to enhance its CRM platform. This acquisition aims to integrate Outfunnel's capabilities directly into Pipedrive, providing native sales and marketing synchronization for its users. The move is expected to simplify operations and improve customer data visibility. Outfunnel's co-founder Andrus Purde will return to Pipedrive as a consultant.
Pipedrive Launches Native MCP Server, Bringing CRM Workflows Directly Into AI Assistants
Pipedrive has launched its native Model Context Protocol (MCP) server, enabling AI assistants like ChatGPT to securely connect with Pipedrive's CRM. This integration allows real-time interaction with CRM data, facilitating tasks such as deal management, sales analysis, and workflow automation directly through AI interfaces. The MCP server is available to all Pipedrive customers, enhancing CRM accessibility and functionality.
Pipedrive launches native MCP server, bringing CRM workflows directly ...
Pipedrive has launched its native Model Context Protocol (MCP) server, enabling seamless integration of CRM workflows with AI assistants like ChatGPT and Claude. This allows sales professionals to interact with CRM data using natural language, enhancing capabilities such as deal management, sales analysis, and workflow automation. The MCP server ensures secure, real-time access to CRM data, maintaining user permissions and providing a comprehensive audit trail.
Pipedrive Profile
HQ Location
New York
Employees
501-1000
Social
Financials
SERIES C
