Pipedrive Overview
Pipedrive excels in delivering a user-friendly CRM solution designed to boost sales and manage pipelines efficiently. Rated as a leading choice among users, it empowers sales teams to secure more qualified leads. Pipedrive’s intuitive interface focuses on simplifying deal closures, making it particularly appealing to small businesses aiming for growth. The platform integrates seamlessly with existing tools through its Marketplace, enhancing the tech stack without disrupting current workflows. A key differentiator is Pipedrive AI, which aids in optimizing the sales process, offering intelligent insights to refine strategies. Businesses can explore its capabilities risk-free with a 14-day trial, ensuring it meets their unique needs.
Use Cases
Customers recommend Engagement Management, Lead Tracking, Communication Management, as the business use cases that they have been most satisfied with while using Pipedrive.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pipedrive.
Pipedrive Use-Cases and Business Priorities: Customer Satisfaction Data
Pipedrive works with different mediums / channels such as E-Mail. and Phone Calls.
Pipedrive's features include Personalization, Dashboard, Recording, etc. and Pipedrive support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also Pipedrive analytics capabilities include Analytics, and Custom Reports.
Reviews
"I’m drowning in list of tools I use, so it is important for me to have a better functionality; more tools in one toolbox. Having CRM and email marketing in one tool has accelerated the preparation of campaigns, as there is no extra data export/impor...t necessary." - Viktors Pedcenko
Pipedrive, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Pipedrive is rated as the #1 user-friendly CRM tool. A 14-day free trial is offered to help grow your business and gain qualified leads.
Popular Business Setting
for Pipedrive
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Pipedrive is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Pipedrive Use Cases
How can Pipedrive enhance your Engagement Management process?
Why is Pipedrive the best choice for Lead Tracking?
How does Pipedrive address your Communication Management Challenges?
What solutions does Pipedrive provide for Sales Document Management?
What makes Pipedrive ideal for Lead Management?
98 buyers and buying teams have used Cuspera to assess how well Pipedrive solved their CRM needs. Cuspera uses 18903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I’m drowning in list of tools I use, so it is important for me to have a better functionality; more tools in one toolbox. Having CRM and email marketing in one tool has accelerated the preparation of campaigns, as there is no extra data export/import necessary. Testimonial By Viktors Pedcenko |
|
I had never heard of Pipedrive, but part of what I was specifically looking for was simplicity – I believe there’s a lot of power in simplicity. I wanted the ability to customize and I wanted basic integrations, not API calls necessarily, but just basic integrations and Pipedrive satisfied that. Th...e value equation was better for Pipedrive than other CRM tools. So, when I look at the cost per license and what we get for that cost, I thought the value equation was in Pipedrive’s favor. |
|
A small percentage of solar companies do everything from A to Z in terms of designing the systems, getting them permitted and ready to install, doing that install, and then sorting out maintenance and the warranty service down the line. We are one of those companies. Testimonial By Mitch Workman |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Viktors Pedcenko CEO Trainify |
I’m drowning in list of tools I use, so it is important for me to have a better functionality; more tools in one toolbox. Having CRM and email marketing in one tool has accelerated the preparation of campaigns, as there is no extra data export/import necessary. Testimonial By Viktors Pedcenko |
|
Ron Daniels Co-owner SiteForce |
I had never heard of Pipedrive, but part of what I was specifically looking for was simplicity – I believe there’s a lot of power in simplicity. I wanted the ability to customize and I wanted basic integrations, not API calls necessarily, but just basic integrations and Pipedrive satisfied that. Th...e value equation was better for Pipedrive than other CRM tools. So, when I look at the cost per license and what we get for that cost, I thought the value equation was in Pipedrive’s favor. |
|
Mitch Workman Digital Marketing Director Big Dog Solar |
A small percentage of solar companies do everything from A to Z in terms of designing the systems, getting them permitted and ready to install, doing that install, and then sorting out maintenance and the warranty service down the line. We are one of those companies. Testimonial By Mitch Workman |
Case Studies
CASE STUDY Y-Brush
CASE STUDY Top Tier Public Adjusters
CASE STUDY Lowlander Beer
CASE STUDY Tiffany Largie
CASE STUDY Raincatcher
CASE STUDY Spark Interact
Video
A Quick Demo of Pipedrive CRM
Frequently Asked Questions(FAQ)
for Pipedrive
What is Pipedrive?
Pipedrive is a sales management CRM tool designed for the sales and marketing professionals to help them handle all the admin related tasks and focus only towards boosting sales.
The platform is customisable and offers features like visual sales pipeline and Smart Contact Data to manage leads and deals, dashboard for insights and reporting, privacy and security, and mobile apps and integrations. Also it facilitates easy communication through features like direct call facility to clients using click-to-call feature, reminders, follow-up alerts, and notifications etc.
The AI powered sales assist feature inbuilt in the tool provides personalized inputs on performance, automation recommendations and trend charts. To help reflect on the sales process, the UI of the tool offers customization of workflows using drag-and-drop interface.
What is Pipedrive used for?
What are the top features of Pipedrive?
Who uses Pipedrive?
What are Pipedrive alternatives?
Where is Pipedrive located?
Peers used Pipedrive for engagement management and lead tracking
Pipedrive Competitors
Pipedrive Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
Pipedrive Integrations
Pipedrive integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Pipedrive
Software Failure Risk Guidance
?for Pipedrive
Overall Risk Meter
Top Failure Risks for Pipedrive
Pipedrive News
Faye Builds Tool to Seamlessly Migrate Zendesk Sell Data to Pipedrive
Faye has introduced the Zendesk Sell Pipedrive Migration Utility, enabling seamless data migration from the discontinued Zendesk Sell to Pipedrive. This tool supports the transition of various modules, including accounts and deals, and offers customization for CRM data. Faye also provides training and integration services to facilitate the adoption of Pipedrive.
Pipefy Awarded 'Best Ease of Use Badge for IT Management by Capterra - The Manila Times
Pipedrive has been recognized by Fast Company as one of the Best Workplaces for Innovators in 2025. The award highlights Pipedrive's culture of innovation, driven by cross-functional collaboration and a commitment to employee well-being. Notable initiatives include the Pipedrive AI suite and a Personal Coaching Program for employees.
Pipedrive named finalist at the SaaS Awards for Best SaaS Product for Small Business/SMEs | Pipedrive
Pipedrive has been named a finalist in the 2025 SaaS Awards for Best SaaS Product for Small Business/SMEs, recognizing its excellence in supporting small businesses with its sales CRM. The SaaS Awards celebrate top software solutions worldwide. Pipedrive's recent product updates include the launch of Pulse, a smart prospecting toolkit, and enhancements like Team Inbox and branched automations to boost sales team productivity.
Pipedrive Makes Fast Company's Seventh Annual List of the Best ...
Pipedrive has been recognized by Fast Company as one of the Best Workplaces for Innovators in 2025, highlighting its culture of innovation and employee empowerment. The company fosters creativity through initiatives like the Pipedrive AI suite and a Personal Coaching Program, emphasizing cross-functional collaboration and employee well-being.
Pipedrive Profile
HQ Location
New York
Employees
501-1000
Social
Financials
SERIES C
