Pipedrive Overview
This is a summary of the comprehensive capabilities and benefits of Pipedrive based on over 18903 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Pipedrive, Salesforce Sales Cloud, HubSpot CRM, Zoho CRM, Freshsales, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Pipedrive is right for your needs? Our Cuspera AI engine can evaluate how Pipedrive fits your specific business needs, industry, and context. Get your personalized assessment report today.
Pipedrive supports business activities such as:
- Engagement Management
- Lead Tracking
- Communication Management
- Sales Document Management
- Lead Management
Pipedrive can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, Improve Efficiency, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Pipedrive's capabilities include Personalization, Dashboard, Recording, etc.
Pipedrive was founded in 2010. Computer Software Vertical is its biggest customer base.
Reviews
"Without our rigorous approach to customer success, Mybanker would not exist. When it comes to performance metrics and sales reporting, less is more. With the help of visual tools like Plecto and Pipedrive, we are able to have all the essential data ...we need at our fingertips so we can focus on the activities that close deals. " - Jesper Jakobsen
Cuspera Reviews
98 buyers and buying teams have used Cuspera to assess how well Pipedrive solved their CRM needs. Cuspera uses 18903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Pipedrive.
Use Cases
Peers recommend Engagement Management , Lead Tracking , Communication Management , as the business use cases that they have been most satisfied while using Pipedrive.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.55/5 ★ |
"...It will highlight leads that need follow up based on specific criteria that the user has input...." Peer review by Jason Carlage, Director of Sales, Globalyceum |
| engaging and following up |
4.58/5 ★ |
"...I make 40-60 calls a day and really helps me stay organized and stay focused on following up on calls...." Peer review by BOB PAYNE, Marketing and Advertising |
| engaging with scheduling & cadence |
0.59/5 ★ |
"How Forge uses Pipedrive to help students find their dream tech internships" https://www.pipedrive.com/en/case-studies/forge-case-study |
| Lead Tracking |
4.83/5 ★ |
"...Our main needs were to: - Insert lead contacts - Track process and staging - Forward email or communications to CRM - Create activity alerts and reminders That is it...." Peer review by Verified Reviewer, Marketing and Advertising |
| Communication Management with E-Mail and Phone Calls |
3.55/5 ★ |
"...It integrates with my email client very easily and I send emails only through Pipedrive...." Peer review by John T., Project Manager, Pharmaceuticals |
| sending & publishing communications |
3.48/5 ★ |
"...For an upgrade can can sync your email and send directly from the platform...." Peer review by Anonymous Reviewer |
| tracking & monitoring communications |
3.69/5 ★ |
"...Pipedrive doesn't have the fluff, but it does have everything I need - from a very functional Pipleine, connected deals, accounts and people to excellent email and activity tracking...." Peer review by Jim Zimmerman |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.55/5 ★ |
"...It will highlight leads that need follow up based on specific criteria that the user has input...." Peer review by Jason Carlage, Director of Sales, Globalyceum |
|
| engaging and following up |
4.55/5 ★ |
| engaging with scheduling & cadence |
4.55/5 ★ |
| Lead Tracking |
4.83/5 ★ |
"...Our main needs were to: - Insert lead contacts - Track process and staging - Forward email or communications to CRM - Create activity alerts and reminders That is it...." Peer review by Verified Reviewer, Marketing and Advertising |
|
| Communication Management with E-Mail and Phone Calls |
3.55/5 ★ |
"...It integrates with my email client very easily and I send emails only through Pipedrive...." Peer review by John T., Project Manager, Pharmaceuticals |
|
| sending & publishing communications |
3.55/5 ★ |
| tracking & monitoring communications |
3.55/5 ★ |
94+ more Business Use Cases
Our AI advisor, Wyz, harnessed 18903 insights from peers and experts to help you assess how these Pipedrive use cases fit your CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Without our rigorous approach to customer success, Mybanker would not exist. When it comes to performance metrics and sales reporting, less is more. With the help of visual tools like Plecto and Pipedrive, we are able to have all the essential data we need at our fingertips so we can focus on the a...ctivities that close deals. |
|
With Pipedrive, I can’t forget to send follow-up emails on time. We never miss a chance to reach out to our existing clients with new offers. It might sound like a small improvement but it’s a game-changer. We always send personalized emails, but our Pipedrive is connected with our Google Suite to ...make the process seamless and time-efficient. It’s one of the most versatile CRM tools on the market. Flexible yet easy to use, we never have problems using Pipedrive. |
|
We chose to build our company around Pipedrive for a number of reasons, number one being: it’s a great CRM software for companies of all sizes. The software keeps developing and the development Pipedrive has had in the past six months has really made it a stronger solution for all companies. Pipedr...ive is a great tool for small to large companies. Our target customers really find Pipedrive easy to use and see it as a product that keeps on evolving at a great speed. It is also very good value for money. Our target customers are especially impressed with the reporting features and not having to export data for simple reporting operations. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jesper Jakobsen Business Strategy Manager Mybanker |
Without our rigorous approach to customer success, Mybanker would not exist. When it comes to performance metrics and sales reporting, less is more. With the help of visual tools like Plecto and Pipedrive, we are able to have all the essential data we need at our fingertips so we can focus on the a...ctivities that close deals. |
|
Maneekorn Chumanee Senior Key Account Manager Gogoprint |
With Pipedrive, I can’t forget to send follow-up emails on time. We never miss a chance to reach out to our existing clients with new offers. It might sound like a small improvement but it’s a game-changer. We always send personalized emails, but our Pipedrive is connected with our Google Suite to ...make the process seamless and time-efficient. It’s one of the most versatile CRM tools on the market. Flexible yet easy to use, we never have problems using Pipedrive. |
|
Juho Koski Chief Operating Officer Zimple |
We chose to build our company around Pipedrive for a number of reasons, number one being: it’s a great CRM software for companies of all sizes. The software keeps developing and the development Pipedrive has had in the past six months has really made it a stronger solution for all companies. Pipedr...ive is a great tool for small to large companies. Our target customers really find Pipedrive easy to use and see it as a product that keeps on evolving at a great speed. It is also very good value for money. Our target customers are especially impressed with the reporting features and not having to export data for simple reporting operations. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study MybankerRead More |
|
Case Study Tiffany LargeRead More |
|
Case Study TrainifyRead More |
Frequently Asked Questions(FAQ)
for Pipedrive
What is Pipedrive?
What is Pipedrive used for?
What are the top features of Pipedrive?
Who uses Pipedrive?
What are Pipedrive alternatives?
Where is Pipedrive located?
Popular Business Setting
for Pipedrive
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Pipedrive to Increase sales & revenue and Acquire customers
Pipedrive Alternatives
Peer and Expert Opinion on Features
for Pipedrive
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (421) |
| Dashboard | Read Reviews (353) |
| Recording | Read Reviews (307) |
| Alerts: popups & Notifications | Read Reviews (208) |
| Templates | Read Reviews (150) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (421) |
| Dashboard | Read Reviews (353) |
| Recording | Read Reviews (307) |
| Alerts: popups & Notifications | Read Reviews (208) |
| Templates | Read Reviews (150) |
IT and Other Capabilities
for Pipedrive
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (1361) |
| Data Import | Read Reviews (2610) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (1361) |
| Data Import | Read Reviews (2610) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (230) |
| Chat Support | Read Reviews (156) |
| 24/7 Support | Read Reviews (1624) |
| Email Support | Read Reviews (172) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (230) |
| Chat Support | Read Reviews (156) |
| 24/7 Support | Read Reviews (1624) |
| Email Support | Read Reviews (172) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
Software Failure Risk Guidance
?for Pipedrive
Overall Risk Meter
Top Failure Risks for Pipedrive
Vendor Profile Details
HQ Location
New York
Employees
501-1000
Social
Financials
SERIES C
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