Pipedrive Overview
Pipedrive excels in delivering a user-friendly CRM solution designed to boost sales and manage pipelines efficiently. Rated as a leading choice among users, it empowers sales teams to secure more qualified leads. Pipedrive’s intuitive interface focuses on simplifying deal closures, making it particularly appealing to small businesses aiming for growth. The platform integrates seamlessly with existing tools through its Marketplace, enhancing the tech stack without disrupting current workflows. A key differentiator is Pipedrive AI, which aids in optimizing the sales process, offering intelligent insights to refine strategies. Businesses can explore its capabilities risk-free with a 14-day trial, ensuring it meets their unique needs.
Use Cases
Customers recommend Engagement Management, Lead Tracking, Communication Management, as the business use cases that they have been most satisfied with while using Pipedrive.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pipedrive.
Pipedrive Use-Cases and Business Priorities: Customer Satisfaction Data
Pipedrive works with different mediums / channels such as E-Mail. and Phone Calls.
Pipedrive's features include Personalization, Dashboard, Recording, etc. and Pipedrive support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also Pipedrive analytics capabilities include Analytics, and Custom Reports.
Reviews
"Without our rigorous approach to customer success, Mybanker would not exist. When it comes to performance metrics and sales reporting, less is more. With the help of visual tools like Plecto and Pipedrive, we are able to have all the essential data ...we need at our fingertips so we can focus on the activities that close deals." - Jesper Jakobsen
Peer review evidence (same sources as the product rating summary)
"...It will highlight leads that need follow up based on specific criteria that the user has input...." Peer review by Jason Carlage, Director of Sales, Globalyceum
"...We have previously tried without much success - to track our leads and tenders using a very well-known offline CRM system...." Peer review by Robert Jones, Construction
"...Integrates with Gmail so I can send emails to contacts right in the software...." Peer review by Shauna A., CEO, Marketing and Advertising
Pipedrive, Less Annoying CRM, ClickUp, Freshsales, Salesmate Sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Pipedrive is rated as the #1 user-friendly CRM tool. A 14-day free trial is offered to help grow your business and gain qualified leads.
Popular Business Setting
for Pipedrive
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Pipedrive is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Pipedrive Customer wins, Customer success stories, Case studies
What makes Pipedrive ideal for Engagement Management?
How can Pipedrive enhance your Lead Tracking process?
How can Pipedrive optimize your Communication Management Workflow?
How does Pipedrive address your Sales Document Management Challenges?
How efficiently Does Pipedrive manage your Lead Management?
98 buyers and buying teams have used Cuspera to assess how well Pipedrive solved their CRM needs. Cuspera uses 18903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Without our rigorous approach to customer success, Mybanker would not exist. When it comes to performance metrics and sales reporting, less is more. With the help of visual tools like Plecto and Pipedrive, we are able to have all the essential data we need at our fingertips so we can focus on the a...ctivities that close deals. |
|
I’m drowning in list of tools I use, so it is important for me to have a better functionality; more tools in one toolbox. Having CRM and email marketing in one tool has accelerated the preparation of campaigns, as there is no extra data export/import necessary. Testimonial By Viktors Pedcenko |
|
I had never heard of Pipedrive, but part of what I was specifically looking for was simplicity – I believe there’s a lot of power in simplicity. I wanted the ability to customize and I wanted basic integrations, not API calls necessarily, but just basic integrations and Pipedrive satisfied that. Th...e value equation was better for Pipedrive than other CRM tools. So, when I look at the cost per license and what we get for that cost, I thought the value equation was in Pipedrive’s favor. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jesper Jakobsen Business Strategy Manager Mybanker |
Without our rigorous approach to customer success, Mybanker would not exist. When it comes to performance metrics and sales reporting, less is more. With the help of visual tools like Plecto and Pipedrive, we are able to have all the essential data we need at our fingertips so we can focus on the a...ctivities that close deals. |
|
Viktors Pedcenko CEO Trainify |
I’m drowning in list of tools I use, so it is important for me to have a better functionality; more tools in one toolbox. Having CRM and email marketing in one tool has accelerated the preparation of campaigns, as there is no extra data export/import necessary. Testimonial By Viktors Pedcenko |
|
Ron Daniels Co-owner SiteForce |
I had never heard of Pipedrive, but part of what I was specifically looking for was simplicity – I believe there’s a lot of power in simplicity. I wanted the ability to customize and I wanted basic integrations, not API calls necessarily, but just basic integrations and Pipedrive satisfied that. Th...e value equation was better for Pipedrive than other CRM tools. So, when I look at the cost per license and what we get for that cost, I thought the value equation was in Pipedrive’s favor. |
A Quick Demo of Pipedrive CRM
Frequently Asked Questions (FAQ)
What buyers ask before choosing Pipedrive
What is Pipedrive?
Pipedrive is a sales management CRM tool designed for the sales and marketing professionals to help them handle all the admin related tasks and focus only towards boosting sales.
The platform is customisable and offers features like visual sales pipeline and Smart Contact Data to manage leads and deals, dashboard for insights and reporting, privacy and security, and mobile apps and integrations. Also it facilitates easy communication through features like direct call facility to clients using click-to-call feature, reminders, follow-up alerts, and notifications etc.
The AI powered sales assist feature inbuilt in the tool provides personalized inputs on performance, automation recommendations and trend charts. To help reflect on the sales process, the UI of the tool offers customization of workflows using drag-and-drop interface.
What is Pipedrive used for?
What are the top features of Pipedrive?
Who uses Pipedrive?
What are Pipedrive alternatives?
Where is Pipedrive located?
Peers used Pipedrive for engagement management and lead tracking
Pipedrive Competitors
Pipedrive Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
Pipedrive Integrations
Pipedrive integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Pipedrive
Software Failure Risk Guidance
?for Pipedrive
Overall Risk Meter
Top Failure Risks for Pipedrive
Pipedrive News
Genius Logix Partners with Pipedrive to Bring Smarter CRM to B2B Teams
Genius Logix has become an authorized reseller partner of Pipedrive, enhancing its ability to implement and integrate Pipedrive's CRM for B2B teams. This partnership allows Genius Logix to support clients through the full CRM lifecycle, including implementation, integration, data migration, and ongoing optimization, across various industries.
Pipedrive rolls out Nova AI meeting tool worldwide - IT Brief New Zealand
Pipedrive has launched its Nova AI meeting intelligence tool globally, integrating it into its CRM platform at no additional cost. Nova automates meeting-related tasks such as pre-call briefings, note-taking, and CRM updates for platforms like Google Meet, Zoom, and Microsoft Teams. It aims to reduce sales administration time, allowing sales teams to focus more on selling.
Pipedrive ranked #1 in Lead Management by SoftwareReviews | Pipedrive
Pipedrive has been ranked #1 in Lead Management by SoftwareReviews, achieving a composite score of 9.0 and a customer experience score of 9.3. This recognition highlights Pipedrive's effectiveness in turning sales data into actionable priorities, supported by features like a visual sales pipeline and email tracking. The award underscores Pipedrive's focus on enhancing sales workflows and customer engagement.
Pipedrive’s New Offering Turns Sales Meetings into CRM Intelligence
Pipedrive has launched Nova, an AI meeting intelligence tool integrated into its CRM platform. Nova automates meeting preparation, transcription, and CRM updates, enhancing sales reps' focus on selling. It records conversations, suggests CRM updates, and is available globally in all Pipedrive plans.
Pipedrive Profile
HQ Location
New York
Employees
501-1000
Social
Financials
SERIES C
