Real-World Case Studies and Customer Success Stories with Listrak

Listrak helped Uncommon Goods switch from their old email platform after 15 years. The onboarding and account management teams made the move easy. Uncommon Goods used Listrak to add automated trigger...s like post-purchase surveys and back-in-stock campaigns. In the first six months, they saw a 169x ROI. Email and SMS revenue grew a lot after the switch.
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Listrak helped Minnetonka grow their email and SMS marketing. Minnetonka used Listrak's platform and expert support to boost digital sales. They added a two-step popup to collect emails and phone num...bers. SMS subscribers grew 215% in the first year. SMS-driven revenue rose 210% during the December holidays. On Cyber Monday, SMS outperformed email, and Listrak became Minnetonka's top ecommerce revenue source.
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Listrak helped MacKenzie-Childs, a home goods retailer, improve their email marketing. They switched to Listrak to use identity resolution marketing and combine their customer data. This made their e...mail campaigns more personal and effective. MacKenzie-Childs saw a 71x ROI and 34% of their ecommerce revenue came from email. Their triggered messages worked better than with their old provider.
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Listrak helped Lumens improve their email and SMS marketing automation. Lumens wanted more personalized, one-to-one messaging for their customers. Listrak provided triggered solutions and multi-messa...ge journeys for welcome, abandonment, alerts, and post-purchase campaigns. Lumens quickly surpassed benchmarks for revenue per email. They achieved a 224x return on investment after switching to Listrak.
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Listrak Recommender helped Jomashop boost email revenue by 6.6%. Jomashop used personalized product recommendations in weekly automated campaigns. These recommendations brought in 69.4% of revenue fr...om those emails. Adding recommendations to the Welcome Series increased revenue by 26.3%. Over half of revenue from Browse Abandonment emails came from recommended products. Jomashop gained more control and insight into their email marketing with Listrak.
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Listrak helped Hampden grow their online business fast. Hampden switched from a basic email provider to Listrak for better ecommerce results. Listrak’s email and SMS marketing automation, predictive ...tools, and personalization drove a 566% two-year incremental revenue growth over their previous vendor. Hampden added mobile solutions and identity resolution to keep growing. The e-commerce director said Listrak’s solutions took them to the next level quickly.
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Listrak helped Gardener’s Supply Company switch email service providers before their peak selling season. The company needed fast integration and a platform with strong retail features. Listrak deliv...ered a detailed project plan and weekly support calls. The onboarding was smooth, and Gardener’s Supply launched key campaigns on time. The process was low stress and did not stretch their small team.
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Listrak helped Crystal Classics, a leading fine crystal retailer, grow with email and SMS marketing automation. The company used Listrak’s managed service model to free up internal resources. Listrak...’s identity resolution marketing and personalized triggered messages led to a 208% increase in triggered revenue and a 206% rise in triggered revenue as a share of total ecommerce revenue year over year. Daily subscriber signups grew by 365% year over year after testing new email capture methods. Crystal Classics values Listrak’s ongoing support and expertise.
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Listrak helped Toad&Co, a sustainable clothing brand, grow their business with email and SMS marketing automation. After returning to Listrak in 2020, Toad&Co used automated campaigns, churn preventi...on, and enhanced abandonment strategies. They achieved a 20x return on ad spend and 13% of total ecommerce revenue from triggers. Triggered revenue increased by 24% year over year. Combined email and SMS revenue grew by 28% year over year. Listrak worked closely with Toad&Co as an extension of their team.
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Listrak helped Robert Graham grow its email list by 103.8% using multi-channel tactics. Automated campaigns and creative messaging drove 33% of total ecommerce revenue from email. Remarketing emails ...achieved an 85.7% click-to-open rate and a 22.38% conversion rate. Birthday greetings saw a 46.4% click-to-open rate and a 4.1% conversion rate. The email channel returned over $46 for every dollar spent, showing strong ROI and engagement.
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Listrak helped a children’s apparel brand boost mobile engagement with a mobile-first strategy. The brand used Listrak’s Mobile Tap-To-Join Popup to grow its SMS list quickly. SMS campaigns tailored ...to busy moms led to a 78% increase in revenue year over year. One-day SMS sends drove revenue up by 233%. The Tap-to-Join popup brought big gains in customer acquisition.
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Listrak helped Windsor Fashions improve their email and SMS marketing. Windsor saw a 23x return on ad spend. Personalized automated customer journeys drove 32% of their email revenue. Their active su...bscriber list grew by 70% in one year. Windsor also used onsite personalization to engage more visitors. The partnership continues to deliver strong results.
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Listrak helped 7 For All Mankind improve their email and SMS marketing. The brand switched to Listrak for better integration, predictive analytics, and CRM analysis. After launching, they saw a 127x ...ROI in just six months. Listrak's tools enabled more personalized and relevant communications. 7 For All Mankind continues to grow with Listrak's advanced analytics and segmentation features.
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Listrak helped Le Creuset boost ecommerce revenue and onsite growth. The team used identity resolution marketing and personalized popups. Daily subscriber signups grew by 104%. Identity recognition o...f users with purchase intent increased by 31%. Triggered email revenue more than doubled. Le Creuset achieved a 68x return on ad spend with Listrak.
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Listrak helped Knockaround, a sunglasses brand, grow faster and personalize marketing. Knockaround used Listrak to combine all customer data in one place. This made it easy to run email and SMS campa...igns. They saw a 71% increase in email welcome series revenue and a 31% increase in triggered revenue. Their return on ad spend reached 28 times. New tools like Tap-to-Join popups and a loyalty program boosted their email and SMS signups to 8.9%. Knockaround’s CEO said Listrak unified their marketing and supported business growth.
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Listrak helped All-Clad grow revenue with email and SMS marketing automation. All-Clad used Listrak's identity resolution and a 2-step subscription popup with a welcome discount. Daily email opt-ins ...rose 164% year-over-year in the first 30 days. Triggered revenue increased 562% YOY in April 2023. All-Clad saw a 64x return on ad spend from identity resolution marketing.
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Listrak helped Chicco, a global baby gear brand, boost revenue and customer engagement during a tough market. Chicco used Listrak’s email, SMS, and identity resolution tools for cross-channel marketi...ng. They saw a 75x return on ad spend and a 107% increase in email welcome series revenue. Triggered revenue grew 186% year over year. Chicco now captures more customer data and personalizes shopping, driving strong business growth.
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Listrak helped PureFormulas grow their business with email and SMS marketing automation. PureFormulas switched to Listrak to get more personalization, automation, and better data insights. They used ...Listrak’s abandonment messaging suite to boost engagement and conversions. PureFormulas saw a 90% increase in revenue over their previous provider. Their cart abandonment campaign reached 25% more customers than the industry average.
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Listrak helped Agile Medical improve their email and SMS marketing automation. Agile Medical wanted a partner to help them grow and scale their marketing. Listrak provided expert guidance and advance...d technology, including AI-driven predictive tools. Agile Medical used automated journeys and targeted messages to reach users at the right time. Since joining Listrak, Agile Medical achieved an 89x ROI.
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Listrak helped La Colombe, a coffee and beverage brand, grow their business after their old marketing platform ended. La Colombe used Listrak for email and SMS marketing automation. They followed exp...ert advice to improve triggered campaigns and added winback flows. This led to a 46x return on ad spend. Email now brings in 25% of their total ecommerce revenue. Their conversion rates are higher than industry averages.
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Listrak helped Grizzly Industrial boost ecommerce revenue with email and SMS marketing automation. Grizzly added identity resolution and expanded automated email campaigns. In October 2023, they saw ...a 15% increase in total ecommerce revenue year-over-year. Triggered revenue grew by 535%, making up 18.9% of total ecommerce revenue, a 310% increase year-over-year. Grizzly achieved a 229x return on ad spend. Listrak’s team provided expert support and ongoing optimization.
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Listrak helped JEGS reach a goal of 40% year-over-year growth. JEGS used Listrak's email and onsite marketing tools. They saw a 200% increase in triggered email revenue. Onsite conversion rates also ...went up. JEGS credits Listrak's identity resolution for accelerating growth.
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