Real-World Case Studies and Customer Success Stories with Listrak

Listrak helped LovelySkin reactivate 71,000 lapsed customers in just one month. The campaign generated $96,000 in extra revenue during the... holiday season. LovelySkin used Listrak’s ReActivate solution for targeted email and SMS marketing. The team worked closely with their Listrak account manager to time messages for the best results. LovelySkin continues to see strong revenue growth with Listrak’s unified marketing platform.
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Jomashop used Listrak to add personalized product recommendations to their email campaigns. This change led to a 6.6% increase in... total email revenue. Recommendations now drive 69.4% of revenue from recurring automated campaigns. Adding recommendations to the Welcome Series boosted its revenue by 26.3%. Jomashop can control which products are recommended and preview them before sending. The Listrak dashboard helps track impressions, clicks, and conversions for ongoing optimization.
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Listrak helped Knockaround boost email welcome series revenue by 71%. The brand saw a 28x return on ad spend and... a 31% increase in triggered revenue. Knockaround used Listrak to centralize customer data and run cross-channel campaigns. Email and SMS subscription rates reached 8.9% with new tools and incentives. Listrak’s support and strategies drove customer acquisition and retention.
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Listrak helped Uncommon Goods switch from their old email provider after 15 years. The onboarding process was smooth and fast.... In just six months, Uncommon Goods saw a 169x ROI. They used automated triggers like post-purchase surveys and back-in-stock campaigns. Email and SMS marketing drove strong revenue growth. The marketing team praised Listrak as a great partner.
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Listrak helped PureFormulas achieve a 90% incremental revenue lift over their previous provider. PureFormulas used Listrak’s behavioral automation and personalized... messaging to boost engagement. Their shopping cart abandonment campaign reached 25% more customers than the industry benchmark. The company also saw higher conversion rates and revenue per email sent. Listrak’s platform enabled deeper data insights and more effective marketing automation.
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Listrak helped MacKenzie-Childs, a home goods retailer, consolidate customer data for better marketing. They switched from their previous provider to... Listrak to use identity resolution marketing. This led to more personalized customer experiences and improved triggered messages. MacKenzie-Childs saw a 71x ROI and 34% of ecommerce revenue came from email campaigns. Their list growth and conversions increased significantly.
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Listrak helped Le Creuset boost ecommerce revenue with identity resolution marketing. Personalized, intent-based popups led to a 104% increase in... daily subscriber signups. Email campaigns more than doubled triggered revenue. Listrak used zero- and first-party data to identify more users with purchase intent. Le Creuset achieved a 68x return on ad spend after adding identity resolution to their strategy.
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Listrak helped Lumens achieve a 224x ROI after switching from their previous provider. Lumens wanted more personalized, 1:1 messaging and... a balanced digital marketing program. With Listrak’s triggered solutions, they built multi-message journeys for welcome, abandonment, alerts, and post-purchase campaigns. Lumens quickly surpassed Listrak’s benchmarks for revenue per email. Their triggered revenue grew fast, and they now balance broadcast with behavior-driven messaging.
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Listrak’s Growth Xcelerator Platform helped JEGS boost triggered email revenue by 200%. JEGS wanted to achieve 40% year-over-year growth. Listrak... delivered rapid optimization and higher onsite conversion rates. JEGS saw immediate results in both onsite and email marketing. The partnership drove strong digital marketing performance.
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Listrak helped Crystal Classics, a leading fine crystal retailer, grow with email and SMS marketing automation. The company used Listrak’s... managed service model to free up internal resources. Listrak’s identity resolution marketing and personalized triggered messages led to a 208% increase in triggered revenue and a 206% rise in triggered revenue as a share of total ecommerce revenue year over year. Daily subscriber signups grew by 365% year over year after testing new email capture methods. Crystal Classics values Listrak’s ongoing support and expertise.
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7 For All Mankind used Listrak to boost their marketing results. They achieved a 46x return on ad spend. Email... campaigns drove 25% of their total ecommerce revenue. The platform helped them grow quickly and see immediate ROI. Listrak enabled better customer engagement and higher revenue from digital marketing.
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Listrak helped Hampden boost online revenue by 566% over two years. Hampden needed to grow ecommerce beyond their main store.... They switched from a basic email provider to Listrak for advanced email and SMS marketing. Listrak’s triggered campaigns and personalization tools drove steady, long-term growth. Hampden added mobile solutions and identity resolution to keep accelerating results.
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Listrak helped Minnetonka boost SMS revenue by 2885% on Cyber Monday. Email revenue rose 25% the same day. Black Friday... SMS revenue jumped 969% year-over-year. Minnetonka used Listrak’s unified platform and two-step popup to grow SMS subscribers by 215% in one year. Automated campaigns drove a 210% increase in SMS revenue during the holidays. Listrak is now Minnetonka’s top ecommerce revenue source.
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Listrak helped Robert Graham, a luxury lifestyle brand, grow its email list by 103. 8%. Automated email campaigns now drive...33% of total eCommerce revenue. The Collector's Club loyalty program uses targeted messages for engagement and retention. Remarketing emails achieve a 22.38% conversion rate, while birthday greetings see a 46.4% click-to-open rate. Robert Graham earns over $46 for every dollar spent on email marketing.
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Listrak helped a children’s apparel brand boost revenue by 78% year over year. The brand used a mobile-first strategy with... SMS marketing to reach busy moms. Listrak’s Tap-To-Join popup made it easy for shoppers to sign up for SMS alerts. One-day SMS campaigns increased revenue by 233%. The brand saw big gains in list growth and sales from mobile.
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Listrak helped Toad&Co, a sustainable clothing brand, grow their business with email and SMS marketing automation. After returning to Listrak... in 2020, Toad&Co used automated campaigns, churn prevention, and enhanced abandonment strategies. They achieved a 20x return on ad spend and 13% of total ecommerce revenue from triggers. Triggered revenue increased by 24% year over year. Combined email and SMS revenue grew by 28% year over year. Listrak worked closely with Toad&Co as an extension of their team.
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Listrak helped Windsor Fashions grow their active subscriber list by 70% in one year. The retailer achieved a 23x return... on ad spend using email and SMS marketing automation. Personalized automated customer journeys now drive 32% of Windsor’s email revenue. Windsor also uses onsite personalization to engage more visitors. The partnership has delivered consistent results over three years.
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Listrak helped 7 For All Mankind achieve a 127x ROI in just six months. The brand switched from their previous... email marketing provider to Listrak’s unified marketing platform. They gained robust email solutions, predictive analytics, and CRM analysis. Revenue increased quickly after launch. 7 For All Mankind now uses personalized communications to stay competitive in retail.
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Listrak helped LAFCO New York launch their Pink Paradise collection with The Colony Hotel. Using Listrak’s marketing platform, LAFCO unified... customer data and ran email, SMS, and MMS campaigns. The launch achieved over a 10% conversion rate. Over seven years, LAFCO grew ecommerce revenue by 182% with advanced personalization and targeted messaging. The brand also grew its subscriber list using a gamified modal for email and SMS capture.
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Listrak helped Peter Thomas Roth Clinical Skincare boost triggered revenue by 47%. The brand used Listrak’s Shopify integration and expert... support to personalize campaigns. After a Shopify strategy workshop, they activated more data and improved customer connections. 49% of triggered revenue came from abandonment and replenishment campaigns. The team unified email and SMS marketing with Listrak for better results.
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Listrak helped Knockaround centralize customer data and unify digital marketing. Knockaround migrated email and SMS programs to Listrak and added... GXP for better acquisition and personalization. They achieved an 8.9% email and SMS subscription rate and rapid list growth. Triggered revenue rose by 31%, email abandonment revenue by 20%, and welcome series revenue by 71%. GXP delivered a 28X return on ad spend for Knockaround.
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Listrak helped All-Clad boost revenue with identity resolution marketing. All-Clad added a 2-step subscription popup and welcome discount. Daily email... opt-ins jumped 164% year-over-year in 30 days. Triggered revenue rose 562% year-over-year in April. All-Clad achieved a 64x return on ad spend. The team balanced incentives to grow lists without hurting margins.
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Listrak helped Chicco, a global baby gear brand, boost revenue and customer engagement during a tough market. Chicco used Listrak’s... email, SMS, and identity resolution tools for cross-channel marketing. They saw a 75x return on ad spend and a 107% increase in email welcome series revenue. Triggered revenue grew 186% year over year. Chicco now captures more customer data and personalizes shopping, driving strong business growth.
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