Real-World Case Studies and Customer Success Stories with InterSystems IRIS

InterSystems data platform technology helped Financial Center First Credit Union use predictive analytics to support members during COVID-19. The credit union... identified members most in need and proactively reached out, increasing monthly calls from under 2,000 to 9,000. Analytics enabled targeted outreach, improved member relationships, and led to three of the top lending months in the credit union’s history. Dashboards tracked member impact, product usage, and engagement, showing real results from data-driven member support.
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InterSystems Data Studio helped a mid-sized asset management firm automate data processing, saving 200 FTE hours per month. The firm launched... a proprietary investment risk analytics platform in under 6 months. They improved client reporting, marketing, and RFP response with a single data platform. The solution enabled cost savings of $50-60K per year by retiring legacy systems. The firm now delivers better client experiences and gains a competitive edge in financial services.
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InterSystems Data Studio helped Harris Associates create a single source of truth for all data. The smart data fabric architecture... improved portfolio returns, client engagement, and operational efficiency. Harris Associates now saves millions of dollars each year and reduces risk. Business users can access real-time analytics and reporting without IT support. The solution powers enterprise reporting, trade cost analysis, and more.
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InterSystems IRIS data platform enabled a global financial technology leader to build a smart data fabric architecture. The company needed... to manage and normalize data from many sources for analytics and lower costs. With InterSystems IRIS, they achieved a 900% performance boost using only 30% of the infrastructure. The solution supports real-time data, scales to five times current volume, and handles two million transactions daily. This approach reduced system complexity and modernized their data management.
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InterSystems Data Fabric Studio helped Harris Associates improve business performance. The solution enabled better data management and analytics. Harris Associates... used the platform to streamline operations. The case highlights benefits for financial services firms using data fabric technology.
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InterSystems IRIS helped a large investment bank integrate its data lake. The bank faced challenges with data silos and slow... access to information. InterSystems IRIS provided a unified data platform for real-time analytics. The solution improved data integration and decision-making. The bank now accesses data faster and more reliably.
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InterSystems IRIS helped MFS Investment Management improve performance and reduce risk. The company used the data platform to manage large... volumes of financial data. This led to better decision making and more reliable operations. The solution supported their need for high availability and scalability. MFS Investment Management saw improved efficiency in their financial services operations.
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InterSystems technology helped Rathbones achieve scalability, reliability, and high performance. Rathbones needed a solution to support rapid growth. InterSystems delivered... strong database management and cloud services. The result was improved support for business expansion. Rathbones now benefits from a stable and scalable IT platform.
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InterSystems data platform helped a Fortune 100 investment bank solve big data and real-time analytics challenges. The bank needed fast,... scalable customer management and compliance reporting. Their old Hadoop data lake could not support real-time queries or advanced analytics. InterSystems enabled high-performance ad-hoc queries, complex SQL, and reduced infrastructure costs. The solution scaled easily and worked on commodity hardware.
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InterSystems Data Studio helped a mid-sized asset management firm integrate data from spreadsheets, data lakes, and warehouses. The firm automated... data processing, saving about 200 employee hours per month and $50,000–$60,000 yearly in maintenance costs. They launched a proprietary investment risk analytics platform in under six months. The solution improved client reporting, sped up ETF product launches, and enabled faster responses to client requests.
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InterSystems IRIS data platform helped a global financial technology leader manage $7 trillion in daily trades. The company needed a... 360-degree data strategy to handle growing data from many sources. Using a smart data fabric architecture, they reduced system complexity and infrastructure costs. Performance improved by 900% while using only 30% of the infrastructure. The solution enabled real-time analytics, faster responses, and better data integration.
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InterSystems IRIS for Health helped Stanford Health Care cut query times from minutes to seconds in their ChatEHR AI application. The FHIR repository... unified patient data, reduced API calls, and improved real-time access for clinicians. ChatEHR now lets medical teams quickly find and summarize patient records using plain language. The solution streamlines clinical workflows and boosts productivity. AXIOM, built on InterSystems IRIS for Health, supports future healthcare AI innovation.
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InterSystems HealthShare Health Connect helped a large Southeast U. S. health system unify 51 hospital campuses and hundreds of care...sites. The system needed to move from multiple EHRs to Epic and required a scalable integration engine. Health Connect enabled them to build a robust integration platform in under a year. Now, it supports 1,000 interfaces, 104 million messages per weekday, and 136 connected systems. The health system can expand and add new providers without disruption.
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InterSystems IRIS for Health helped Stanford Health Care cut query times from minutes to seconds. The ChatEHR AI assistant lets... clinicians use plain language to access patient records fast. The FHIR repository unifies data and reduces API calls, speeding up the AI pipeline. Clinicians now get real-time insights and spend less time searching for information. The solution streamlines workflows and supports future healthcare AI innovation.
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InterSystems connected health solutions help East Tennessee Health Information Network connect over 500 sites and 120 participants. etHIN uses InterSystems... EMPI, Unified Care Record, and Clinical Viewer to unify 1.5 billion clinical records. The platform delivers 15 million ADT alerts and 1.1 million clinical messages each year. etHIN operates without heavy government funding, supporting care delivery and patient outcomes. The network enables secure, fast access to data for hospitals, EMS, and pharmacies.
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InterSystems HealthShare powers MayVilleHop for Mayenne Hospital Group, connecting seven EHR systems and over 340,000 patient records. The platform improves... care coordination and patient experiences in rural France by unifying health data and streamlining clinician communication. MayVilleHop replaced outdated methods like fax and phone, speeding up care and reducing frustration. A pilot launched in two hospitals in four months, quickly expanding region-wide. The solution reduces ER visits, enhances care quality, and lowers healthcare delivery costs.
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InterSystems Health Connect helped a large healthcare system in the southeast United States replace its legacy integration engine. The cloud-based solution... improved reliability and reduced costs. The health system migrated 30 interfaces in the first month. The managed service supports over 780 interfaces and frees up IT resources. The organization now benefits from better business agility and lower total cost of ownership.
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InterSystems powers eHealth Exchange Hub, enabling over 21 billion secure health data transactions yearly. The cloud-based solution connects 75% of... U.S. hospitals, 70,000 medical groups, and five federal agencies. eHealth Exchange uses InterSystems IRIS for Health and HealthShare to ensure fast, reliable, and secure nationwide data exchange. The platform automates adverse event monitoring and streamlines electronic case reporting for 80+ diseases. InterSystems helps reduce operational costs and supports TEFCA compliance for public health data sharing.
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InterSystems connected health solutions help East Tennessee Health Information Network (etHIN) connect over 500 sites and 120 participants. etHIN uses InterSystems... EMPI, HealthShare Unified Care Record, and Clinical Viewer to unify 1.5 billion clinical records. The platform delivers 15 million ADT alerts and 1.1 million clinical messages each year. etHIN operates without heavy government funding, improving care delivery and patient outcomes. The network supports hospitals, EMS, pharmacies, and public health reporting across Tennessee.
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InterSystems technology helped M-Tech support rapid scaling for eCommerce clients during the pandemic. M-Tech's AMO ERP software, powered by InterSystems,... enabled customers to adapt to supply chain shortages and changing buyer behavior. One customer saw a 25% increase in online orders and a 5% revenue boost. Another achieved a 100% increase in demand fulfillment with no downtime. A retail client gained a 50% sales increase using real-time analytics. InterSystems delivered speed, scalability, and resilience for M-Tech and its customers.
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InterSystems Supply Chain Orchestrator-powered OPTUM helped UST deliver supply chain optimization as a service. UST used OPTUM to digitally optimize... safety stock and balance production lines for a musical instrument manufacturer. The solution provided 80% of traditional optimization features at 20% of the cost, with implementation in weeks. Planners gained real-time inventory visibility and scenario modeling. OPTUM integrated with ERP and HR systems for fast, tailored analytics and machine learning.
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InterSystems IRIS data platform powers update texware GmbH’s solutions for textile manufacturers. The challenge was to build a modern, always... up-to-date BI infrastructure. With InterSystems IRIS, update texware GmbH delivers real-time production data acquisition, business intelligence, and IIoT integration. Textile manufacturers use these tools to monitor hundreds of machines, analyze large data volumes, and improve efficiency. The platform enables easy dashboard use and supports both legacy and modern systems.
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InterSystems powers GeorgiaUnify for GaHIN, connecting over 24,000 providers and supporting 19 million record retrievals yearly. GeorgiaUnify links hospitals, clinics,... and social care agencies, breaking down data silos and improving care coordination. The platform enables electronic referrals, unified patient records, and statewide resource directories. GaHIN uses InterSystems Unified Care Record, EMPI, and Health Insight to deliver whole-person care and actionable insights. Community Service Boards now access timely behavioral, medical, and social data, boosting outcomes for vulnerable residents.
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InterSystems technology powers Netsmart's myAvatar EHR platform, supporting over 754,000 care providers. Netsmart moved myAvatar to AWS using InterSystems database... management to improve scalability, security, and reduce complexity. The migration enabled rapid scaling and streamlined operations for behavioral health organizations. Netsmart now delivers a SaaS EHR solution with real-time analytics for better decision-making and outcomes.
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AMO, M-Tech's ERP software, uses InterSystems technology to help online retailers adapt to fast-changing eCommerce demands. During the pandemic, AMO... enabled a 25% increase in online orders and a 5% revenue boost for a mobility sector customer. In the pharmaceutical sector, AMO supported a 100% surge in online prescription demand with no downtime. A gardening retailer achieved a 50% sales increase using AMO's real-time analytics. InterSystems provided the speed, scalability, and resilience needed for these results.
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InterSystems helped UST launch supply chain optimization as-a-service. UST used InterSystems technology to improve supply chain visibility and efficiency. The... solution enabled faster data integration and analytics. UST brought new digital supply chain services to market. This partnership supported better decision making for UST's clients.
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Coordinista's field care delivery platform helps healthcare teams work better in the field. The platform cuts down on paperwork and... makes it easier to schedule and track care. Teams respond to patients faster and spend more time on care, not admin tasks. Real-time data gives leaders a clear view of team performance. Healthcare groups using Coordinista see better patient outcomes and more efficient care delivery.
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InterSystems helped Mayenne improve continuity of care in rural France. The solution enabled better data sharing between healthcare providers. This... led to more coordinated patient care. The project focused on digital transformation in healthcare. InterSystems technology supported secure and efficient health data exchange. Mayenne saw improved outcomes for patients and providers.
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Netsmart uses InterSystems technology to power its behavioral health EHR. The solution helps Netsmart deliver high performance and reliability for... healthcare providers. InterSystems supports fast data access and strong system uptime. This helps Netsmart serve behavioral health organizations better. The partnership improves care delivery and supports digital health transformation.
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InterSystems IRIS powers the Data Hub for Les Voies Navigables de France. The challenge was to unify a fragmented information... system and meet new government mandates. InterSystems IRIS enabled interoperability, centralizing data from seven systems into one platform. This improved data exchange, reporting, and system performance for 4,000 agents. The solution also supports new digital services and API integration.
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Les Voies Navigables de France used InterSystems IRIS to build a data hub. The goal was to improve information exchange... and integration. InterSystems IRIS helped them connect data from many sources. This made sharing and using data easier. The project focused on digital transformation for government administration.
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InterSystems HealthShare helped the Georgia Statewide Social Care Integration Platform connect health and social care data. The platform improved whole-person... care by sharing information across agencies. This led to better coordination and outcomes for people in need. The solution supports government health and social services integration. It enables secure data exchange and real-time access to records.
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DayBookPro, built by International Online (IOL) using InterSystems data platform, transformed logistics management for freight forwarders. The cloud-based TMS improved... delivery success rates from 80% to over 96% for DB Schenker. SpeedTech Logistics saw a 15–20% drop in status update calls and a 35% reduction in inbound queries. NG Transport cut monthly invoicing time by 35%. Real-time tracking, automated billing, and strong support boosted efficiency and transparency across logistics operations.
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DayBookPro used InterSystems technology to improve logistics management. They wanted to make their operations faster and more reliable. The solution... helped them track shipments and manage data better. As a result, DayBookPro saw smoother workflows and better service for their customers. This case highlights digital transformation in the transportation industry.
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InterSystems Health Connect helped Medtronic connect its PillCam endoscopy platform to many EHR, PACS, and RIS systems. Medtronic used Health... Connect to reduce data integration costs and speed up deployments. The solution made it easy to exchange patient data and images across different healthcare IT systems. Medtronic improved product margins, accelerated revenue, and expanded sales opportunities. The company also increased customer satisfaction by removing interoperability barriers.
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InterSystems technology helped Medtronic make capsule endoscopy a reality. Medtronic used InterSystems data platform to manage and analyze large volumes... of medical imaging data. This improved workflow and supported innovation in medical devices. The solution enabled better data integration and reliability for healthcare providers. Medtronic advanced its capsule endoscopy product with InterSystems' support.
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InterSystems IRIS data platform fixed slow analytics for a major international investment bank. The bank's Hadoop data lake could not... support real-time data or scale for analytics. InterSystems IRIS integrated with the data lake, enabling advanced queries and real-time processing. The platform processes 50 megabytes per second with response times under 100 milliseconds. It supports over 100 concurrent connections and meets analytic needs for portfolio analysis, risk, and compliance.
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ROOK used InterSystems IRIS for Health to unify data from over 300 wearable devices. The API simplified integration for healthcare... and insurance clients. ROOK cut its sales cycle time in half with InterSystems' data platform. The solution enabled fast data normalization and interoperability. ROOK now focuses on data science using InterSystems' AI toolkit.
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update texware GmbH uses InterSystems solutions to help textile manufacturers collect production data and use business intelligence. The company supports... better data acquisition and analytics for manufacturing. This helps textile businesses improve their operations. InterSystems technology enables smarter decision-making in the textile industry.
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ROOK used InterSystems to reach new markets and cut sales cycles in half. The company wanted to grow faster and... needed a better way to sell. InterSystems helped ROOK speed up their sales process. ROOK was able to enter new markets quickly. The sales cycle was reduced by 50%. This shows the value of InterSystems for business growth and sales enablement.
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Baystate Health used InterSystems AI and machine learning to find urgent patient portal messages. The solution helped them respond faster... to critical patient needs. This improved patient care and communication. The project shows how healthcare analytics and AI can help hospitals.
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InterSystems analytics application helped Financial Center build stronger member relationships during COVID-19. The bank used the solution to improve engagement... and support for its members. The analytics platform enabled better data insights and faster decision-making. Financial Center strengthened its customer service and adapted quickly to changing needs. The case highlights the value of analytics in financial services.
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InterSystems IRIS helped a global investment bank speed up its equity trading system. The bank needed a future-proof data platform... for fast and reliable trading. InterSystems IRIS delivered high performance and scalability. The solution improved trading speed and supported business growth. The bank now has a robust platform for equity trading operations.
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InterSystems helped a 1,600+ location health system speed up integration and cut costs. The health system used InterSystems technology to... connect data across many sites. This improved data sharing and made operations smoother. The solution lowered expenses and made the system more efficient. InterSystems supported better healthcare data management for this large organization.
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