Real-World Case Studies and Customer Success Stories with InterSystems IRIS

InterSystems data platform technology helped Financial Center First Credit Union use predictive analytics to support members during COVID-19. The credit union... identified members most in need and proactively reached out, increasing monthly calls from under 2,000 to 9,000. Analytics enabled targeted outreach, improved member relationships, and led to three of the top lending months in the credit union’s history. Dashboards tracked member impact, product usage, and engagement, showing real results from data-driven member support.
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InterSystems IRIS data platform enabled a global financial technology leader to build a smart data fabric architecture. The company needed... to manage and normalize data from many sources for analytics and lower costs. With InterSystems IRIS, they achieved a 900% performance boost using only 30% of the infrastructure. The solution supports real-time data, scales to five times current volume, and handles two million transactions daily. This approach reduced system complexity and modernized their data management.
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InterSystems Data Studio helped Harris Associates create a single source of truth for all data. The smart data fabric architecture... improved portfolio returns, client engagement, and operational efficiency. Harris Associates now saves millions of dollars each year and reduces risk. Business users can access real-time analytics and reporting without IT support. The solution powers enterprise reporting, trade cost analysis, and more.
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InterSystems Data Studio helped a mid-sized asset management firm automate data processing, saving 200 FTE hours per month. The firm launched... a proprietary investment risk analytics platform in under 6 months. They improved client reporting, marketing, and RFP response with a single data platform. The solution enabled cost savings of $50-60K per year by retiring legacy systems. The firm now delivers better client experiences and gains a competitive edge in financial services.
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InterSystems Data Studio helped a mid-sized asset management firm automate data processing and unify data from multiple sources. The firm launched... a proprietary investment risk analytics platform in under 6 months. They reallocated 200 FTE hours per month to higher-value projects and retired legacy systems, saving $50-60K annually. Automated reporting improved client service, marketing, and RFP response times. The solution enabled faster ETF launches and supported long-term strategic planning.
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InterSystems IRIS helped a $5-billion global fintech leader manage $7 trillion in daily securities trades. The company needed a way... to handle growing data from many sources. They used a smart data fabric architecture to create a single, real-time view of business data. This reduced system complexity and infrastructure costs. Performance improved by 900% while using only 30% of the previous infrastructure.
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InterSystems data platform helped a Fortune 100 investment bank solve big data and real-time analytics challenges. The bank needed fast,... scalable customer management and compliance reporting. Their old Hadoop data lake could not support real-time queries or advanced analytics. InterSystems enabled high-performance ad-hoc queries, complex SQL, and reduced infrastructure costs. The solution scaled easily and worked on commodity hardware.
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InterSystems technology helped Rathbones achieve scalability, reliability, and high performance. Rathbones needed a solution to support rapid growth. InterSystems delivered... strong database management and cloud services. The result was improved support for business expansion. Rathbones now benefits from a stable and scalable IT platform.
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MFS Investment Management switched its Global Portfolio Modeler (GPM) from a relational database to the InterSystems data platform. The old system... could not keep up with growth or the speed of trading. The new platform improved performance, reliability, and scalability. Portfolio specialists now get instant feedback on risk and compliance. The change led to faster time-to-market and reduced investment and operational risk.
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Harris Associates used InterSystems Data Studio to unify data from many sources. The firm needed a single source of truth... for analytics and reporting. With the smart data fabric, they improved portfolio returns, client engagement, and reduced risk. The solution enabled real-time reporting, trade cost analysis, and saved millions of dollars annually. Business users now access timely, consistent data for better decisions.
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InterSystems IRIS helped a leading global investment bank boost its equity trading platform. The bank faced data contention and performance... issues with its legacy system. After migrating to InterSystems IRIS, throughput increased by up to 5x and performance improved 10x. Operating costs dropped by 75%. The platform now handles billions of transactions daily with no reliability issues.
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InterSystems connected health solutions help East Tennessee Health Information Network connect over 500 sites and 120 participants. etHIN uses InterSystems... EMPI, Unified Care Record, and Clinical Viewer to unify 1.5 billion clinical records. The platform delivers 15 million ADT alerts and 1.1 million clinical messages each year. etHIN operates without heavy government funding, supporting care delivery and patient outcomes. The network enables secure, fast access to data for hospitals, EMS, and pharmacies.
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InterSystems IRIS for Health helped Stanford Health Care cut query times from minutes to seconds. The ChatEHR AI assistant lets... clinicians use plain language to access patient records fast. The FHIR repository unifies data and reduces API calls, speeding up the AI pipeline. Clinicians now get real-time insights and spend less time searching for information. The solution streamlines workflows and supports future healthcare AI innovation.
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InterSystems HealthShare powers MayVilleHop for Mayenne Hospital Group, connecting seven EHR systems and over 340,000 patient records. The platform improves... care coordination and patient experiences in rural France by unifying health data and streamlining clinician communication. MayVilleHop replaced outdated methods like fax and phone, speeding up care and reducing frustration. A pilot launched in two hospitals in four months, quickly expanding region-wide. The solution reduces ER visits, enhances care quality, and lowers healthcare delivery costs.
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InterSystems Health Connect helped a large healthcare system in the southeast United States replace its legacy integration engine. The cloud-based solution... improved reliability and reduced costs. The health system migrated 30 interfaces in the first month. The managed service supports over 780 interfaces and frees up IT resources. The organization now benefits from better business agility and lower total cost of ownership.
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Stanford Health Care used InterSystems IRIS for Health to power its ChatEHR AI application. The challenge was to give clinicians... real-time access to complete medical records at scale. Before, data queries took minutes or hours due to multiple API calls. With InterSystems IRIS for Health’s FHIR repository, query times dropped to seconds. Clinicians now get fast, secure access to patient data, improving workflow and patient care.
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eHealth Exchange uses InterSystems solutions to connect tens of thousands of healthcare entities across the USA. The network handles over... 21 billion secure transactions each year. InterSystems cloud-hosted services help eHealth Exchange deliver fast, reliable, and secure data exchange nationwide. The platform supports public health agencies, federal agencies, and private partners. Automated reporting and disaster response tools improve patient care and public health outcomes.
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InterSystems HealthShare Health Connect helped a large Southeast U. S. health system unify over 51 hospitals and hundreds of care...sites. The system needed to move from multiple EHRs to a single Epic platform. They built a new integration engine in under a year. Now, it supports 1,000 interfaces, 104 million messages per weekday, and 136 connected systems. The project improved scalability and reliability for whole person care.
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East Tennessee Health Information Network (etHIN) uses InterSystems solutions to connect over 500 healthcare sites in Tennessee. etHIN needed a... platform that could minimize data integration costs and support a self-sustaining health information exchange. InterSystems provided tools for unified patient records, real-time alerts, and advanced analytics. etHIN now delivers secure access to 1.5 billion clinical records, improving care delivery and patient outcomes. The network operates without relying on government funding.
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Mayenne Hospital Group used InterSystems HealthShare to launch the MayVilleHop platform. This platform connects rural doctors and hospital clinicians, making... it easier to share patient data. It replaced slow methods like fax and phone calls. The solution improved care coordination and reduced unnecessary emergency room visits. Patients in rural areas now get better care and faster service.
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InterSystems Health Connect replaced a legacy on-premises data integration engine for a major southeastern US healthcare system. The cloud-based solution... improved reliability, reduced operational costs, and simplified IT management. In the first month, the organization replaced 30 interfaces, with a full migration of over 780 interfaces planned in nine months. The managed service ensures high availability and supports all major healthcare data standards. IT staff can now focus on strategic projects instead of maintenance.
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AMO, M-Tech's ERP software, uses InterSystems technology to help online retailers adapt to fast-changing eCommerce demands. During the pandemic, AMO... enabled a 25% increase in online orders and a 5% revenue boost for a mobility sector customer. In the pharmaceutical sector, AMO supported a 100% surge in online prescription demand with no downtime. A gardening retailer achieved a 50% sales increase using AMO's real-time analytics. InterSystems provided the speed, scalability, and resilience needed for these results.
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InterSystems IRIS data platform powers update texware GmbH’s solutions for textile manufacturers. The challenge was to build a modern, always... up-to-date BI infrastructure. With InterSystems IRIS, update texware GmbH delivers real-time production data acquisition, business intelligence, and IIoT integration. Textile manufacturers use these tools to monitor hundreds of machines, analyze large data volumes, and improve efficiency. The platform enables easy dashboard use and supports both legacy and modern systems.
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InterSystems Supply Chain Orchestrator-powered OPTUM helped UST deliver supply chain optimization as a service. UST used OPTUM to digitally optimize... safety stock and balance production lines for a musical instrument manufacturer. The solution provided 80% of traditional optimization features at 20% of the cost, with implementation in weeks. Planners gained real-time inventory visibility and scenario modeling. OPTUM integrated with ERP and HR systems for fast, tailored analytics and machine learning.
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InterSystems technology helped M-Tech support rapid scaling for eCommerce clients during the pandemic. M-Tech's AMO ERP software, powered by InterSystems,... enabled customers to adapt to supply chain shortages and changing buyer behavior. One customer saw a 25% increase in online orders and a 5% revenue boost. Another achieved a 100% increase in demand fulfillment with no downtime. A retail client gained a 50% sales increase using real-time analytics. InterSystems delivered speed, scalability, and resilience for M-Tech and its customers.
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InterSystems powers GeorgiaUnify for GaHIN, connecting over 24,000 providers and supporting 19 million record retrievals yearly. GeorgiaUnify links hospitals, clinics,... and social care agencies, breaking down data silos and improving care coordination. The platform enables electronic referrals, unified patient records, and statewide resource directories. GaHIN uses InterSystems Unified Care Record, EMPI, and Health Insight to deliver whole-person care and actionable insights. Community Service Boards now access timely behavioral, medical, and social data, boosting outcomes for vulnerable residents.
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InterSystems technology powers Netsmart's myAvatar EHR platform, supporting over 754,000 care providers. Netsmart moved myAvatar to AWS using InterSystems database... management to improve scalability, security, and reduce complexity. The migration enabled rapid scaling and streamlined operations for behavioral health organizations. Netsmart now delivers a SaaS EHR solution with real-time analytics for better decision-making and outcomes.
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InterSystems helped UST launch supply chain optimization as-a-service. UST used InterSystems technology to improve supply chain visibility and efficiency. The... solution enabled faster data integration and analytics. UST brought new digital supply chain services to market. This partnership supported better decision making for UST's clients.
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Georgia Health Information Network (GaHIN) used InterSystems Unified Care Record, EMPI, and Health Insight to connect hundreds of clinical and social care systems across Georgia. The challenge was... to break down data silos and improve care for residents facing social and health barriers. InterSystems solutions unified patient records and enabled secure, seamless data sharing for over 24,000 providers. GaHIN now supports access for 11.5 million patients and 19 million record retrievals each year. This platform boosts care coordination and improves outcomes statewide.
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International Online (IOL) used InterSystems data platform to build DayBookPro, a cloud-based transport management system. The solution automated booking, tracking,... and billing for freight forwarders. DB Schenker saw delivery success rates rise from 80% to over 96%. SpeedTech Logistics reduced customer status calls by 15–20% and inbound queries by 35%. NG Transport cut monthly invoicing time by 35%. DayBookPro improved efficiency, transparency, and customer satisfaction across logistics operations.
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InterSystems IRIS data platform fixed slow analytics for a major international investment bank. The bank's Hadoop data lake could not... support real-time data or scale for analytics. InterSystems IRIS integrated with the data lake, enabling advanced queries and real-time processing. The platform processes 50 megabytes per second with response times under 100 milliseconds. It supports over 100 concurrent connections and meets analytic needs for portfolio analysis, risk, and compliance.
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InterSystems IRIS data platform helped a major international investment bank overcome the limits of its Hadoop data lake. The bank's customer... management app was slow and could not support real-time data or advanced analytics. By integrating InterSystems IRIS, the bank enabled high-speed data processing, advanced querying, and real-time analytics. The solution handled 50 megabytes per second and supported over 100 concurrent connections. The bank now meets analytic needs for portfolio analysis, risk, and compliance across business lines.
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Financial Center First Credit Union used InterSystems predictive analytics to help members during COVID-19. The credit union built an application... to identify members most in need of support. Staff proactively reached out to these members with fee waivers, loans, and financial advice. Analytics helped create targeted call lists and ensured timely outreach. This approach built stronger member relationships and supported the community.
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