Infor CPQ Overview

Infor CPQ is software for manufacturers that offers visual, accurate, and fast quoting and ordering. The tool streamlines the configure-price-quote process efficiently.

Use Cases

Customers recommend Proposal & Quote Management, Contacts History, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Infor CPQ.

Other use cases:

  • Generation Of New Leads
  • Tracking Contacts
  • Campaign Management
  • Relationship Management
  • Lead Management
  • Products & Pricelist Management
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Infor CPQ.

Other priorities:

  • Enhance Customer Relationships
  • Grow Market Share
  • Build Brand Awareness
See all business priorities See less business priorities

Infor CPQ Use-Cases and Business Priorities: Customer Satisfaction Data

Infor CPQ's features include Personalization. and Infor CPQ support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Infor CPQ analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Configure Price Quote (CPQ) helps discrete manufacturing customers design, market, sell, make and deliver configurable products...." Peer review from Infor

Peer review evidence (same sources as the product rating summary)

"...Configure Price Quote (CPQ) helps discrete manufacturing customers design, market, sell, make and deliver configurable products...." Peer review from Infor
"...Record history, documents, new contacts and accounts directly to the CRM without leaving the comfort of outlook......" Peer review by Andrew, Monarch Brands
"...Provide your customers with a visual selection experience during their research and engagement...." Pricing and quoting software

Infor CPQ, belong to a category of solutions that help CPQ. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Infor CPQ

Top Industries

  • Manufacturing
  • Banking
  • Computer Software

Popular in

  • Enterprise
  • Small Business
  • Mid Market

Infor CPQ is popular in Manufacturing, Banking, and Computer Software and is widely used by Enterprise, Small Business, and Mid Market.

Infor CPQ Customer wins, Customer success stories, Case studies

How can Infor CPQ optimize your Proposal & Quote Management Workflow?

How can Infor CPQ enhance your Engaging And Following Up process?

How does Infor CPQ address your Generation Of New Leads Challenges?

11 buyers and buying teams have used Cuspera to assess how well Infor CPQ solved their CPQ needs. Cuspera uses 218 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CPQ needs.

 

Midwestern Wheel - Automotive Parts Distribution - Medium

Steve McEnany, Midwestern Wheel | Infor Velocity Week 2026 - YouTube

Des Moines, USA

Midwestern Wheel has transitioned to Infor's cloud-based enterprise software to enhance operations and service delivery. The integration of AI technologies aims to drive rapid innovation and improve ...resource management. This strategic move highlights the role of AI in transforming business processes and governance within the automotive parts distribution industry.

Read on →
 

Kattsafe - Manufacturing - Medium

Infor Treats Post-Go-Live Adoption as an ERP Design Problem

Infor emphasizes treating ERP post-go-live adoption as a design issue rather than a training problem. Using role-based workspaces, embedded AI, and in-app learning within CloudSuite Industrial, Infor... helps companies like Kattsafe automate order processing and improve data quality. Kattsafe reports significant time savings and error reduction, highlighting the importance of continuous training and adoption to maximize ERP value.

Read on →
 

ATL Technology - Medical Device Manufacturing - Medium

Industry-specific cloud ERP for electricals and electronics │ Infor

Springville, USA

ATL Technology, a medical device manufacturer, adopted Infor's Process Mining to enhance global operational visibility and address inventory accuracy issues. This deployment led to an 80% improvement... in identifying operational problems and a 15% reduction in process issue reporting time. Infor's Velocity Suite further automates processes, enhancing efficiency and decision-making in complex manufacturing environments.

Read on →
 

University of Maryland Medical System - Hospital & Health Care - Large

Baltimore, USA

Infor CareFor Success helped University of Maryland Medical System align support with their business vision. The customer success team provided strategic guidance and understood the organization's go...als. This partnership enabled the medical system to maximize value from Infor solutions. The support role became critical to their ongoing success. The testimonial highlights the importance of tailored support in healthcare IT.

 

Wyndham Hotels & Resorts - Hospitality - Very Large

Parsippany, USA

Infor Birst helped Wyndham Hotels & Resorts replace outdated reporting tools. The company automated real-time reporting and saved up to 24 hours per week per department. Decision making became faster... and more data-driven. This supported Wyndham's global growth and expansion. The solution improved workflow efficiency across 22 brands. Wyndham gained confidence and strategic accuracy with Infor Birst.

 

Zeelandia - Food & Beverages - Large

Zierikzee, Netherlands

Zeelandia uses Infor CloudSuite Food & Beverage to improve customer experiences. The company faces global supply chain uncertainty and needs to keep customers loyal. Infor's AI-driven recommendations... help Zeelandia offer better product and pricing suggestions. This leads to stronger customer relationships and more accurate, timely service. Zeelandia leverages automation and data to maximize productivity.

lightning

Peers used Infor CPQ for proposal & quote management and contacts history

Infor CPQ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.29/5 ★

Read Reviews (1)
Custom Reports

4.36/5 ★

Read Reviews (42)
Analytics

3.65/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.29/5 ★

Read Reviews (1)
Custom Reports

4.36/5 ★

Read Reviews (42)
Analytics

3.65/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for Infor CPQ

Overall Risk Meter

Low Medium High

Top Failure Risks for Infor CPQ

Infor News

Product

Infor Expands Industry AI With Shared Business Context and Built-In Agent Governance

Infor has expanded its Industry AI architecture and Velocity Suite, introducing more industry-specific AI agents, adaptive role-based views, and governance controls across enterprises. The update enhances integration with non-Infor applications and third-party tools, supporting over 350 prebuilt use cases. This development aims to address industry-specific needs and governance challenges, offering a flat annual fee for its comprehensive AI capabilities.

Product

Infor: Singapore Firms Say Generic AI Falls Short

Infor has launched its Infor Industry AI architecture and the next version of Infor Velocity Suite, enhancing personalized adaptive user experiences and governance models. The architecture includes industry-specific AI agents, integration with non-Infor applications, and a role-aware interface, aiming to improve efficiency in procurement, supply chain, manufacturing, and sales workflows.

Product

Infor Agentic Architecture Transforms Enterprise AI | Supply & Demand Chain Executive

Infor unveiled its next-generation agentic architecture, featuring Industry AI agents with micro-vertical expertise. The platform offers over 100 use cases through a connected technology stack, enabling personalized adaptive user experiences and enterprise-grade governance. This architecture aims to transform businesses into agentic enterprises, bridging the gap between AI promises and business results.

Product

Infor uses industry-specific AI to address agent hallucinations - SiliconANGLE

Infor is developing industry-specific AI agents to enhance reliability in enterprise workflows across sectors like manufacturing and food and beverage. These agents are integrated with Infor's existing applications, focusing on micro-vertical configurations to address unique industry needs. The approach aims to mitigate AI hallucinations and improve task automation.

Infor Profile

Company Name

Infor

Company Website

https://www.infor.com/

Year Founded

2002

HQ Location

641 Avenue of the Americas New York, NY 10011

Employees

10001+

Social

Financials

M&A