Product Business Settings

Infor CRM is popular in Manufacturing, Computer Software, and Information Technology And Services industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Data Management Platform
Revenue Management
Project Management
Digital Signature

Infor CRM Product Overview

Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.

How satisfied the customers are with Infor CRM use-cases

Reviews

"...Infor tracks the contacts within each organization and also the opportunities...." Peer review by Penny Bell, Senior Account Manager, Bedford Cost Segregation

Infor CRM Customer Insights, Testimonials and Case Studies

How efficiently Does Infor CRM manage your Contact List Management?

How can Infor CRM optimize your Engagement Management Workflow?

How can Infor CRM enhance your Campaign Management process?

How does Infor CRM address your Helpdesk Management Challenges?

How can Infor CRM enhance your Social Media Analytics process?

What is Infor CRM?

Infor CRM software provides a view of every customer touchpoint across an organization’s sales, marketing, customer service, and support teams.

Infor CRM is a cloud-based application that includes sales, customer service, marketing analytics, and reporting; and integrates easily with Infor ERP solutions, Birst® Networked BI, other products in Infor’s Customer Experience Suite, and more. It manages the full customer lifecycle in one environment, capitalizes on future sales opportunities, and delivers exceptional customer experience.

Infor CRM’s rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. it helps to drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts.

What is Infor CRM used for?

Infor CRM is a CRM Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Contact List Management, Engagement Management and Campaign Management .

What are the top features of Infor CRM?

Ticketing, Recording and Personalization are some of the top features of Infor CRM.

Who uses Infor CRM?

Infor CRM is used by Manufacturing, Computer Software and Information Technology And Services among other industries.

What are Infor CRM alternatives?

Less Annoying CRM, Teamgate CRM, Monday Sales CRM and OnePageCRM are popular alternatives for Infor CRM.

Where is Infor CRM located?

Infor CRM is headquartered at 641 Avenue of the Americas New York, NY 10011.

11 buyers and buying teams have used Cuspera to assess how well Infor CRM solved their CRM needs. Cuspera uses 705 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Construct CRM Cuts Epicor, DMSI, Infor Implementations to Record Speed for Distributors

Construct CRM has announced a breakthrough in implementing its AI-powered CRM solutions with Epicor, DMSI, and Infor ERP systems, achieving full integration in just one week. This rapid deployment en...ables distributors to digitize catalogs, automate order processing, and integrate customer data, significantly reducing traditional integration timelines and enhancing online sales capabilities.

Read on →
 

Infor AI Helps Global Bakery Business to Rise - Perishable News

Zeelandia Group, a global bakery ingredients company, has deployed Infor Coleman AI to optimize product selection and pricing strategies, driving revenue growth and improved customer experience. Zeel...andia began its digital transformation with Infor in 2017, implementing Infor CloudSuite Food & Beverage ERP and leveraging Infor OS for advanced AI-driven business operations.

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Coast Hotels Taps Infor to Help Streamline Operations, Maximize Profitability and Exceed ...

Coast Hotels partners with Infor to improve operations, increase profitability, and enhance guest experiences.

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Safran Aerosystems - Aerospace & Defense

Safran Aerosystems worked with Infor to move to a cloud-based ERP. They combined multiple ERPs into one solution. The migration was smooth and on budget. This change improved scalability and flexibil...ity. Safran is now ready for long-term success and better ROI.

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Saint Paul - Government Administration - Large

Infor helped Saint Paul modernize its city systems with a new ERP solution. The city wanted to improve efficiency and manage resources better. Infor CloudSuite made it easier for staff to access data... and work together. The new system supports smarter city management. Saint Paul now has better tools for public sector operations.

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Confluence Health - Hospital & Health Care

Infor Value+ helped Confluence Health meet compliance needs. The hospital used Infor's solution to improve regulatory processes. This made it easier to manage compliance tasks. The system supported b...etter tracking and reporting. Staff found the platform simple to use. Confluence Health now handles compliance more efficiently.

Read on →

BBC News Asia Segment with CMO Kirsten Allegri Williams

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Peers used Infor CRM for contact list management and engagement management

Infor CRM Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.48/5

Read Reviews (25)
Custom Reports

4.08/5

Read Reviews (95)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.48/5

Read Reviews (25)
Custom Reports

4.08/5

Read Reviews (95)

Software Failure Risk Guidance

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for Infor CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Infor CRM

Infor News

Executive
 

Geoff Thomas appointed to lead Infor's Asia Pacific and Japan operations

Infor has appointed Geoff Thomas as Senior Vice President and General Manager for Asia Pacific and Japan. Based in Sydney, Thomas will enhance customer experiences and drive innovation across key markets, including Japan, Australia, and India. His leadership aims to deepen local expertise and expand Infor's partner network, focusing on industry-specific cloud technologies to support customer growth.

Partnership
 

Infor Expands AWS Alliance To Accelerate AI-First Cloud Adoption - CIOL

Infor has expanded its alliance with AWS to enhance AI-driven cloud adoption. This collaboration aims to leverage AWS's cloud infrastructure to accelerate the deployment of AI-first solutions, benefiting industries by providing scalable and efficient cloud-based enterprise software.

Product
 

Infor Unveils Built - for - Industry AI Agents to Revolutionize Operational Workflows - Software - Infor

Infor is revolutionizing enterprise operations with the launch of Built-for-Industry AI Agents! Unlike generic AI tools, these agents are ...

Product
 

Infor Unveils Built-for-Industry AI Agents to Revolutionize Operational Workflows - Yahoo Finance

Infor has launched Industry AI Agents, designed for specific roles in manufacturing, distribution, and service industries, to optimize workflows using AI. Built on AWS and Amazon Bedrock, these agents enhance process efficiency and provide tailored recommendations. Infor also introduced Infor Leap, a cloud migration offer, and enhanced process mining tools, aiming to improve operational resilience and decision-making.

Infor Profile

Company Name

Infor

Company Website

https://www.infor.com/

Year Founded

2002

HQ Location

641 Avenue of the Americas New York, NY 10011

Employees

10001+

Social

Financials

M&A