Infor Birst Overview

Infor Birst is a cloud BI and analytics platform that optimizes processes quickly. Organizations benefit from faster insights compared to traditional BI.

Use Cases

Customers recommend Competitive Intelligence, Social Media Analytics, Lead Analytics, as the business use cases that they have been most satisfied with while using Infor Birst.

Other use cases:

  • Forecasting
  • Performance Management
  • Funnel Analysis
  • Helpdesk Management
  • Lead Management
  • Measuring Customer Satisfaction
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Infor Birst.

Infor Birst Use-Cases and Business Priorities: Customer Satisfaction Data

Infor Birst works with different mediums / channels such as Phone Calls.

Infor Birst's features include Dashboard. and Infor Birst support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Infor Birst analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Also, a high level marketing space has been created to allow marketing managers to understand performance of individual marketing channels...." Peer review by John H

Peer review evidence (same sources as the product rating summary)

"...Not every company is ready for business intelligence, and that usually comes to the table in terms of sticker shock...." Peer review by Price H, Developer, Information Technology and Services
"...This provides immediate benefit since these products do not allow dashboarding and analytics out of the box...." Peer review by Scott H, Senior Consultant & US Operations Manager, Information Technology and Services
"...Birst provides an adaptive user experience, supporting all styles of business intelligence and analytics...." Business intelligence and analytics

Infor Birst, TARGIT Decision Suite, Strategy One (formerly Microstrategy), etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Infor Birst

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Mid Market
  • Large Enterprise
  • Enterprise

Infor Birst is popular in Information Technology And Services, Computer Software, and Marketing And Advertising and is widely used by Mid Market, Large Enterprise, and Enterprise.

Infor Birst Customer wins, Customer success stories, Case studies

What benefits does Infor Birst offer for Competitive Intelligence?

How can Infor Birst optimize your Social Media Analytics Workflow?

How can Infor Birst optimize your Lead Analytics Workflow?

How does Infor Birst facilitate Forecasting?

What makes Infor Birst ideal for Performance Management?

11 buyers and buying teams have used Cuspera to assess how well Infor Birst solved their Business Intelligence needs. Cuspera uses 449 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

ATL Technology - Medical Device Manufacturing - Medium

Industry-specific cloud ERP for electricals and electronics │ Infor

Springville, USA

ATL Technology, a medical device manufacturer, adopted Infor's Process Mining to enhance global operational visibility and address inventory accuracy issues. This deployment led to an 80% improvement... in identifying operational problems and a 15% reduction in process issue reporting time. Infor's Velocity Suite further automates processes, enhancing efficiency and decision-making in complex manufacturing environments.

Read on →
 

Jefferson Parish - Government - Medium

Jefferson Parish Sets July 1 Go-Live for Infor Public Sector ERP

USA

Jefferson Parish is set to launch its new Infor Public Sector ERP system, BRIDGE, on July 1, transitioning from a legacy system. The implementation includes a mandatory supplier portal for vendors, e...nhancing procurement and financial operations. The transition involves a blackout period for data migration, affecting finance, procurement, HR, and payroll functions. This ERP cutover emphasizes the importance of external readiness and vendor onboarding.

Read on →
 

Construct CRM Cuts Epicor, DMSI, Infor Implementations to Record Speed for Distributors

Construct CRM has announced a breakthrough in implementing its AI-powered CRM solutions with Epicor, DMSI, and Infor ERP systems, achieving full integration in just one week. This rapid deployment en...ables distributors to digitize catalogs, automate order processing, and integrate customer data, significantly reducing traditional integration timelines and enhancing online sales capabilities.

Read on →

Zeelandia - Food & Beverages - Large

Zierikzee, Netherlands

Zeelandia uses Infor CloudSuite Food & Beverage to improve productivity and automation. The company faces global supply chain uncertainty. Infor's AI services help Zeelandia give better product and p...ricing recommendations. This keeps customers loyal and happy. Zeelandia explores data to serve customers better.

Zahid Group - Distribution - Large

Jeddah, Saudi Arabia

Zahid Group used Infor Velocity Suite to improve invoice-to-cash workflows. They applied AI agents and Process Mining to find and fix process bottlenecks. This gave them better visibility across 25+ ...companies. They automated key steps and made decisions using data. Zahid Group now has more efficient operations and stronger customer relationships.

Wyndham Hotels & Resorts - Hospitality - Very Large

Parsippany, USA

Wyndham Hotels & Resorts replaced old reporting tools with Infor Birst. The company automated real-time reporting and saved up to 24 hours per week per department. Decision making is now faster and b...ased on data. This helps Wyndham support global growth and expansion. The brand is more confident and accurate in its strategy.

Infor Birst How to Series Overview

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Peers used Infor Birst for competitive intelligence and social media analytics

Infor Birst Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.63/5

Read Reviews (6)
Analytics

4.76/5

Read Reviews (68)
Custom Reports

4.69/5

Read Reviews (129)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.63/5

Read Reviews (6)
Analytics

4.76/5

Read Reviews (68)
Custom Reports

4.69/5

Read Reviews (129)

Software Failure Risk Guidance

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for Infor Birst

Overall Risk Meter

Low Medium High

Top Failure Risks for Infor Birst

Infor News

Product

The E&E CIO’s path to AI-ready operations with cloud ERP│Infor

Infor CloudSuite Industrial Enterprise offers a multi-tenant SaaS solution for E&E manufacturers, integrating AI-ready operations with ERP modernization. It provides industry-specific capabilities, reducing customization and migration risks while enhancing security and compliance. The platform supports seamless integration with MES, PLM, and other systems, enabling efficient AI deployment and reducing total cost of ownership.

Partnership

Infor Accelerates Cloud Adoption and Innovation with AWS

Infor and AWS have expanded their collaboration by launching the Infor Velocity Suite on AWS Marketplace and becoming a Launch Partner for the AWS European Sovereign Cloud. This partnership aims to enhance cloud adoption and innovation, focusing on data sovereignty and AI capabilities. The collaboration leverages AWS services to power Infor's ERP solutions, offering industry-specific AI insights and automation.

Partnership

AWS, Infor Deliver Agentic AI to Manufacturing

Infor and AWS have launched industry-specific AI agents for manufacturing, built on AWS infrastructure. These agents address manufacturing complexities, offering solutions for project management, inventory flow, and quality management. Customers can deploy custom agents using Infor's tools and Amazon's AI services. The solution is available through Infor Velocity Suite for CloudSuite customers.

Awards

Infor Named A Leader in 2026 Gartner Magic QuadrantTM for Warehouse ...

Infor has been recognized as a Leader in the 2026 Gartner Magic QuadrantTM for Warehouse Management Systems for the eighth consecutive year. Infor WMS, a cloud-based solution, enhances warehouse operations with advanced features like Pick Path Optimization, which improves efficiency by reducing travel distance and speeding up picks. This recognition underscores Infor's commitment to delivering measurable AI-driven innovations in warehousing.

Infor Profile

Company Name

Infor

Company Website

https://www.infor.com/

Year Founded

2002

HQ Location

641 Avenue of the Americas New York, NY 10011

Employees

10001+

Social

Financials

M&A