Infor Birst Overview

Infor Birst is a cloud BI and analytics platform that optimizes processes quickly. Organizations benefit from faster insights compared to traditional BI.

Use Cases

Customers recommend Competitive Intelligence, Social Media Analytics, Lead Analytics, as the business use cases that they have been most satisfied with while using Infor Birst.

Other use cases:

  • Forecasting
  • Performance Management
  • Funnel Analysis
  • Helpdesk Management
  • Lead Management
  • Measuring Customer Satisfaction
  • Lifetime Value Management
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Infor Birst.

Other priorities:

  • Improve ROI
See all business priorities See less business priorities

Infor Birst Use-Cases and Business Priorities: Customer Satisfaction Data

Infor Birst works with different mediums / channels such as Phone Calls.

Infor Birst's features include Dashboard. and Infor Birst support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Infor Birst analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Our key challenge there was forecasting sales data (# seats in a call center) against capacity constraints housing in a proprietary financial database...." Peer review by Paul B. F, Salesforce Solution Architect, Information Technology and Services

Peer review evidence (same sources as the product rating summary)

"...At the same time, Watami will implement data-driven management with Infor Birst cloud-based business intelligence (BI) platform linked to the Infor CloudSuite solution...." Japan's Food Business Giant Watami Deploys Infor Cloud ERP for Business Standardization and Decision-making
"...This provides immediate benefit since these products do not allow dashboarding and analytics out of the box...." Peer review by Scott H, Senior Consultant & US Operations Manager, Information Technology and Services
"...Birst provides an adaptive user experience, supporting all styles of business intelligence and analytics...." Business intelligence and analytics

Infor Birst, TARGIT Decision Suite, Strategy One (formerly Microstrategy), etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Infor Birst

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Mid Market
  • Large Enterprise
  • Enterprise

Infor Birst is popular in Information Technology And Services, Computer Software, and Marketing And Advertising and is widely used by Mid Market, Large Enterprise, and Enterprise.

Infor Birst Customer wins, Customer success stories, Case studies

How does Infor Birst address your Competitive Intelligence Challenges?

How does Infor Birst address your Social Media Analytics Challenges?

What makes Infor Birst ideal for Lead Analytics?

What makes Infor Birst ideal for Forecasting?

What solutions does Infor Birst provide for Performance Management?

11 buyers and buying teams have used Cuspera to assess how well Infor Birst solved their Business Intelligence needs. Cuspera uses 449 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

Construct CRM Cuts Epicor, DMSI, Infor Implementations to Record Speed for Distributors

Construct CRM has announced a breakthrough in implementing its AI-powered CRM solutions with Epicor, DMSI, and Infor ERP systems, achieving full integration in just one week. This rapid deployment en...ables distributors to digitize catalogs, automate order processing, and integrate customer data, significantly reducing traditional integration timelines and enhancing online sales capabilities.

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Pilot Company - Retail - Very Large

Knoxville, USA

Infor Workforce Management helped Pilot Company digitize workforce management for over 24,000 employees. The solution streamlined scheduling and time tracking across 950+ Pilot Flying J locations. Ma...nagers and staff gained more time to focus on guests. This led to increased sales, higher margins, and improved customer experience. The new system empowered workers and optimized resources.

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Kuehne+Nagel - Transportation/Trucking/Railroad - Very Large

Schindellegi, Switzerland

Kuehne+Nagel used Infor Nexus to boost global logistics visibility and control. The company increased new customer wins by over 50% and tripled transaction volumes. Infor Nexus enabled fast onboardin...g of new customers and supported complex, multi-national supply chain projects. Kuehne+Nagel became the first 3PL to deploy advanced modules like Network Transportation Management Optimizer. The partnership helped Kuehne+Nagel deliver better performance and lower costs for its customers.

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Titan International, Inc. - Automotive - Large

Quincy, USA

Titan International used Infor CloudSuite Automotive and Infor MES to unify its global manufacturing systems. The company replaced fragmented, siloed platforms with a single cloud-based solution. Thi...s gave Titan real-time visibility into inventory, orders, and operations. The new system improved customer commitments with real-time production reporting. Titan can now adapt faster to market changes and use advanced tools like AI and RPA for efficiency.

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Scott Electric - Wholesale - Medium

USA

Scott Electric used Infor CloudSuite Distribution to modernize its ERP system. The company wanted to keep its next-day delivery promise while growing. The new solution helped Scott Electric scale ope...rations without extra strain. It also let them standardize pricing logic across different markets. The system made it easier for younger employees to use. Scott Electric improved efficiency and kept service standards high.

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Assaí Atacadista - Retail - Very Large

São Paulo, Brazil

Assaí Atacadista used Infor Warehouse Management System to improve its distribution center operations. The company replaced old spreadsheet-based systems with Infor WMS. This change helped Assaí boos...t warehouse productivity by 12%. The new system made logistics management faster and more efficient. Teams gained more autonomy and could make better decisions with real-time data. Assaí now runs its warehouses with more agility and scale.

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Infor Birst How to Series Overview

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Peers used Infor Birst for competitive intelligence and social media analytics

Infor Birst Competitors

Infor Birst Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.63/5 ★

Read Reviews (6)
Analytics

4.76/5 ★

Read Reviews (68)
Custom Reports

4.69/5 ★

Read Reviews (129)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.63/5 ★

Read Reviews (6)
Analytics

4.76/5 ★

Read Reviews (68)
Custom Reports

4.69/5 ★

Read Reviews (129)

Infor Birst Integrations

Infor Birst integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.54/5 ★

Read Reviews (40)
Data Import

4.24/5 ★

Read Reviews (68)

PTC Windchill

3.83 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Workato Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Avalara

4.33 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

idev CMS

4.07 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for Infor Birst

Tremendous

4.32 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tubular

4.84 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Lucidchart

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

KONNEKTIVE CRM

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OneDesk

4.06 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Infor Birst

Overall Risk Meter

Low Medium High

Top Failure Risks for Infor Birst

Infor News

Partnership

AWS, Infor Deliver Agentic AI to Manufacturing

Infor and AWS have launched industry-specific AI agents for manufacturing, built on AWS infrastructure. These agents address manufacturing complexities, offering solutions for project management, inventory flow, and quality management. Customers can deploy custom agents using Infor's tools and Amazon's AI services. The solution is available through Infor Velocity Suite for CloudSuite customers.

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Awards

Infor Named A Leader in 2026 Gartner Magic QuadrantTM for Warehouse ...

Infor has been recognized as a Leader in the 2026 Gartner Magic QuadrantTM for Warehouse Management Systems for the eighth consecutive year. Infor WMS, a cloud-based solution, enhances warehouse operations with advanced features like Pick Path Optimization, which improves efficiency by reducing travel distance and speeding up picks. This recognition underscores Infor's commitment to delivering measurable AI-driven innovations in warehousing.

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Awards

Infor Named A Leader in 2026 Gartner Magic Quadrant for Warehouse Management Systems

Infor has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Warehouse Management Systems for the eighth consecutive year. Infor's cloud-based WMS solution enhances warehouse operations with features like Pick Path Optimization, which improves efficiency by reducing travel distance by up to 25% and increasing picking speed by 15%. This recognition underscores Infor's commitment to delivering measurable AI-driven innovations in warehousing.

Read more →
Product

Infor Agentic Orchestrator powers end-to-end AI workflows

Infor has enhanced its Agentic Orchestrator within the Infor Velocity Suite, enabling coordinated AI workflows across industries like manufacturing and healthcare. The April 2026 update introduces Supervisor Agent capabilities, native MCP connectivity, and real-time observability, expanding the Infor Industry AI Agent library to over 100 agents. These enhancements aim to streamline AI adoption, improve operational efficiency, and drive value through industry-specific AI solutions.

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Infor Profile

Company Name

Infor

Company Website

https://www.infor.com/

Year Founded

2002

HQ Location

641 Avenue of the Americas New York, NY 10011

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

M&A