Hootsuite Overview

Hootsuite enables management and analysis of social posts across 20+ networks. Key features streamline social media flow.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Hootsuite.

Other use cases:

  • Content Management
  • Social Media Marketing
  • Advertisement
  • Collaboration
  • Campaign Management
  • Lead Engagement
  • Media Planning
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using Hootsuite.

Other priorities:

  • Improve ROI
  • Build Brand Awareness
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Internal Communications
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
  • Improve Efficiency
  • Improve Visibility
  • Improve Consistency
  • Manage Risk
  • Improve Stakeholder Relations
  • Increase Customer Life Time Value
  • Improve Navigation
See all business priorities See less business priorities

Hootsuite Use-Cases and Business Priorities: Customer Satisfaction Data

Hootsuite works with different mediums / channels such as Social Media.

Hootsuite's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Hootsuite support capabilities include AI Powered, Phone Support, Email Support, etc. also Hootsuite analytics capabilities include Analytics, and Custom Reports.

Reviews

"A social media strategy presents us with a guide on how to modernize and personalize the CMA. Using ASMS as a blueprint, we did an audit of our social channels, determined our maturity, and established a social media strategy that included employee ...advocacy and social campaigns." - Dominique Jolicoeur

Hootsuite, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Hootsuite

Top Industries

  • Marketing and Advertising
  • Education
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Hootsuite is popular in Marketing And Advertising, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Hootsuite Customer wins, Customer success stories, Case studies

What benefits does Hootsuite offer for Social Media Management?

How efficiently Does Hootsuite manage your Communication Management?

What Are the key features of Hootsuite for Engagement Management?

How can Hootsuite optimize your Content Management Workflow?

Why is Hootsuite the best choice for Social Media Marketing?

23 buyers and buying teams have used Cuspera to assess how well Hootsuite solved their Social Media Marketing needs. Cuspera uses 58847 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

CUSTOMERS TESTIMONIALS
Hootsuite testimonial

Dominique Jolicoeur

Advisor, Digital Marketing

CMA

A social media strategy presents us with a guide on how to modernize and personalize the CMA. Using ASMS as a blueprint, we did an audit of our social channels, determined our maturity, and established a social media strategy that included employee advocacy and social campaigns. Testimonial By Dominique Jolicoeur
Hootsuite testimonial

Darian Kovacs

Principal and Director of Strategy

Jelly Marketing

It's difficult to know if you're hiring a skilled social media marketing professional. I'm so thankful there's now a standard for social media education and recognized certification we can reference when evaluating skills. Testimonial By Darian Kovacs
Hootsuite testimonial

Nick Nunes

Social Media and Search Manager

Bell

I found the case studies particularly helpful. In the B2B space, I'm not necessarily thinking of how other businesses are marketing to customers, but they made me think outside of the box; that knowledge adds value to my partnerships across Bell. Testimonial By Nick Nunes
CUSTOMERS TESTIMONIALS
Hootsuite testimonial

Dominique Jolicoeur

Advisor, Digital Marketing

CMA

A social media strategy presents us with a guide on how to modernize and personalize the CMA. Using ASMS as a blueprint, we did an audit of our social channels, determined our maturity, and established a social media strategy that included employee advocacy and social campaigns. Testimonial By Dominique Jolicoeur
Hootsuite testimonial

Darian Kovacs

Principal and Director of Strategy

Jelly Marketing

It's difficult to know if you're hiring a skilled social media marketing professional. I'm so thankful there's now a standard for social media education and recognized certification we can reference when evaluating skills. Testimonial By Darian Kovacs
Hootsuite testimonial

Nick Nunes

Social Media and Search Manager

Bell

I found the case studies particularly helpful. In the B2B space, I'm not necessarily thinking of how other businesses are marketing to customers, but they made me think outside of the box; that knowledge adds value to my partnerships across Bell. Testimonial By Nick Nunes
 

Vancouver-based Hootsuite standing by ICE contract

Hootsuite, a social media management platform, is maintaining its contract with U.S. federal agencies, including ICE, despite internal employee objections. The contract, initially a $95,000 pilot pro...ject, could expand significantly. Hootsuite's CEO, Irina Novoselsky, affirmed the deal's continuation, provided ICE adheres to the platform's terms of service, which prohibit law enforcement use. Internal discussions revealed concerns over the potential misuse of Hootsuite's social listening technology.

TransLink - Transportation/Trucking/Railroad

Hootsuite Enterprise and Talkwalker helped TransLink boost social engagement by 1,385%. The transit authority used social listening to improve brand sentiment by 5% and increase ridership by 7.5%. Tr...ansLink's team created rich content and interactive polls, making posts more engaging. A creative campaign also improved rider etiquette and public perception. Social media insights now drive better customer experiences and policy decisions.

Meliá Hotels International - Hospitality

Hootsuite helped Meliá Hotels International manage social media during the COVID-19 crisis. The company used Hootsuite Enterprise, Amplify, and Talkwalker to centralize communications and respond qui...ckly to customers. Meliá ran influencer campaigns that drove 1.8 million engagements and a 4x return. Employees shared 6,500 posts through Amplify, reaching 5.6 million people. Social listening and engagement built customer loyalty and supported business recovery.

NBA team - Sports

Talkwalker by Hootsuite helped an NBA team boost fan engagement with a data-driven social strategy. The team used Talkwalker to analyze audience sentiment and campaign data, leading to a 352% increas...e in social video views, a 46% rise in social impressions, and a 27% jump in engagement. They shifted to more original content and used sentiment analysis to turn fans into brand ambassadors. Reporting and benchmarking improved, helping the team win budget for a new hire and drive collaboration across departments.

Corewell Health - Hospital & Health Care

Hootsuite helped Corewell Health manage a complex merger and rebrand across 21 hospitals and 300+ outpatient centers. The team used Hootsuite Enterprise, Analytics, and Amplify to centralize social m...edia, monitor sentiment, and empower employee advocacy. They reduced content volume by 61% but saw engagement rates 2.5 times higher than the industry average. Negative sentiment dropped by 50%. Content shared through Amplify reached 3 million impressions.

Bayes Business School - Education

Hootsuite and Talkwalker helped Bayes Business School manage social media during a sensitive renaming. The school used these tools to track sentiment, correct misinformation, and engage stakeholders.... Net sentiment reached 93.7% after nine months. Twitter had the highest positive engagement. Instagram saw 1,100 views of the rebranding video on day one. Bayes used Hootsuite to schedule content and Talkwalker to monitor responses.

How to Use the App Directory in Hootsuite

Video Thumbnail

Frequently Asked Questions(FAQ)

for Hootsuite

What is Hootsuite?

Hootsuite is a social media management platform for advertising ,social media , digital marketing teams to find prospects and schedule content, review analytics, and engage with customers.

It provides capability to improve ad effectiveness, make data driven business decisions, monitor brands, and expand social reach by using social analytics solution. It helps in scheduling, managing report on social media content .There are both full and lite versions of the service.

It provides a browser-based dashboard that allows users to keep their social media brands updated. It provides ability to submit messages to a variety of social media services, through its integrations with Facebook, Google, Twitter etc. It helps build smart, scalable and automated workflows for delivering and demonstrating ROI.

What is Hootsuite used for?

Hootsuite is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Acquire Customers by Social Media Management, Communication Management and Engagement Management .

What are the top features of Hootsuite?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of Hootsuite.

Who uses Hootsuite?

Hootsuite is used by Marketing And Advertising, Education and Non-Profit Organization Management among other industries.

What are Hootsuite alternatives?

Renderforest Video, Walls.Io, Statusbrew and Eclincher Social Media Management are popular alternatives for Hootsuite.

Where is Hootsuite located?

Hootsuite is headquartered at 5 E 8th Ave, Vancouver, BC V5T 1R6, Canada.
lightning

Peers used Hootsuite for social media management and communication management

Hootsuite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.74/5 ★

Read Reviews (48)
Analytics

4.07/5 ★

Read Reviews (3366)
Custom Reports

4.02/5 ★

Read Reviews (7387)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.74/5 ★

Read Reviews (48)
Analytics

4.07/5 ★

Read Reviews (3366)
Custom Reports

4.02/5 ★

Read Reviews (7387)

Software Failure Risk Guidance

?

for Hootsuite

Overall Risk Meter

Low Medium High

Top Failure Risks for Hootsuite

Hootsuite Inc. News

Awards

Customer reviews earn Hootsuite 200+ Leader Badges in G2 Winter 2025 Reports

Hootsuite has been awarded over 200 Leader Badges in G2's Winter 2025 Reports, highlighting its leadership in social media management. This recognition is based on more than 4,000 positive reviews, positioning Hootsuite as a top solution in categories like Social Media Analytics and Management. CEO Irina Novoselsky emphasizes the company's commitment to empowering businesses with actionable social insights.

Awards

Hootsuite Dominates G2s 2025 Best Software Awards

Hootsuite secured top positions in G2's 2025 Best Software Awards, excelling in categories like 'Best Software Products' and 'Best Marketing Products'. Recognized for its leadership in social media marketing, Hootsuite topped eight categories, including 'Best Enterprise Products'. CEO Irina Novoselsky highlighted the company's commitment to enhancing social media value for businesses.

Product

Outdated AI Drains Marketers' Time and Budgets

Hootsuite launched OwlyGPT, a generative AI assistant designed for social media, powered by real-time social data. This tool addresses the limitations of traditional AI, which often relies on outdated data, by providing marketers with timely insights to enhance content creation and campaign performance. OwlyGPT aims to reduce the time and budget wasted on inefficient AI tools, helping marketers stay relevant and make informed decisions.

Product

Hootsuite Enterprise enhances asset management - DMNews

Hootsuite Enterprise has improved its asset management capabilities, enhancing how users manage digital assets within the platform.

Hootsuite Inc. Profile

Company Name

Hootsuite Inc.

Company Website

https://hootsuite.com/

Year Founded

2008

HQ Location

5 E 8th Ave, Vancouver, BC V5T 1R6, Canada

Employees

501-1000

Social

Financials

SERIES C