About Goody platform
Goody platform is an online loyalty program and CRM solution for POS and eCommerce systems with which SMBs and large enterprises use to create customized loyalty programs, communicate with customers and track business performance. With Goody, customers can accumulate points on purchases and then redeem the points for rewards.
Goody will help to gather customer feedback, recognize loopholes and identify your strengths in no time. Goody’s social campaigns aim to improve the online business profile and encourage customers to return again. Further to social promotion, Goody enables users to engage with customers through customized email marketing campaigns. Goody provides users with the tools to create and send emails based on collected data, thereby avoiding sending one generic email to all customers.
With Goody, business users can learn about their customer base and how they engage with the loyalty program as well as determine why customers return to their business. As a result, Goody provides users with actionable information to help customize ongoing business and marketing plans. The Goody mobile app ensures user profiles are easily accessible and searchable to customers.
Cuspera Reviews
Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Goody platform solves your Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Goody platform.
Use Cases
Peers recommend Loyalty Management , Customer Feedback Management , Engagement Management , as the business use cases that they have been most satisfied while using Goody platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with Offline and Point Of Sale |
4.91/5 ★ |
"...Goody supports social campaigns, allowing customers to receive loyalty points in exchange for a Like on a user business Facebook page...." Peer review |
| customise loyalty program |
4.93/5 ★ |
|
| create transaction based loyalty |
4.83/5 ★ |
|
| create engagement based loyalty |
3.88/5 ★ |
|
| track program performance |
3.42/5 ★ |
|
| Customer Feedback Management with Promotions |
4.63/5 ★ |
"...Your customer is delivered an NPS survey through either Mobile Push notification or email...." Net Promoter Software |
| measuring net promoter score |
4.60/5 ★ |
|
| measuring customer satisfaction |
3.49/5 ★ |
|
| Engagement Management with Promotions |
4.96/5 ★ |
"...It is an awesome way to increase engagement within our club and reward members for their hard work...." Peer review by Lorin C, Manager |
| engaging and following up |
4.94/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with Offline and Point Of Sale |
4.91/5 ★ |
"...Goody supports social campaigns, allowing customers to receive loyalty points in exchange for a Like on a user business Facebook page...." Peer review |
|
| customise loyalty program |
4.91/5 ★ |
| create transaction based loyalty |
4.91/5 ★ |
| create engagement based loyalty |
4.91/5 ★ |
| track program performance |
4.91/5 ★ |
| Customer Feedback Management with Promotions |
4.63/5 ★ |
"...Your customer is delivered an NPS survey through either Mobile Push notification or email...." Net Promoter Software |
|
| measuring net promoter score |
4.63/5 ★ |
| measuring customer satisfaction |
4.63/5 ★ |
| Engagement Management with Promotions |
4.96/5 ★ |
"...It is an awesome way to increase engagement within our club and reward members for their hard work...." Peer review by Lorin C, Manager |
|
| engaging and following up |
4.96/5 ★ |
27+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2319 insights from peers and experts to help you assess how these Goody platform use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Amazing service! - I really like the customer care I have received, from Shanaya in particular. Always helpful and ready to assist with any issues I’ve had. Testimonial By Rebecca P. |
|
|
Goody is very straight forward and easy for both internal and external customers to use - Goody is so easy to navigate for both the staff and customers and has an easy points system. Testimonial By Robbie S. |
|
|
Absolutely Amazing! - The website is extremely easy to navigate, especially when customers are wanting help. The staff are helpful when there are any questions as well as delivery being organised easily. Goody is a great platform that is easily spread across multiple venues. Testimonial By Maddie W. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Rebecca P. Beauty Therapist Bex’s Beauty Bar |
Amazing service! - I really like the customer care I have received, from Shanaya in particular. Always helpful and ready to assist with any issues I’ve had. Testimonial By Rebecca P. |
|
Robbie S. |
Goody is very straight forward and easy for both internal and external customers to use - Goody is so easy to navigate for both the staff and customers and has an easy points system. Testimonial By Robbie S. |
|
Maddie W. |
Absolutely Amazing! - The website is extremely easy to navigate, especially when customers are wanting help. The staff are helpful when there are any questions as well as delivery being organised easily. Goody is a great platform that is easily spread across multiple venues. Testimonial By Maddie W. |
Popular Business Setting
for Goody platform
Top Industries
- Hospitality
- Pharmaceuticals
- Retail
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Goody platform to Enhance customer relationships and Acquire customers
Goody platform Alternatives
Peer and Expert Opinion on Features
for Goody platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (369) |
| Gamification | Read Reviews (369) |
| Dashboard | Read Reviews (25) |
| Feedback surveys | Read Reviews (25) |
| Micro customer segmenting | Read Reviews (18) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (369) |
| Gamification | Read Reviews (369) |
| Dashboard | Read Reviews (25) |
| Feedback surveys | Read Reviews (25) |
| Micro customer segmenting | Read Reviews (18) |
IT and Other Capabilities
for Goody platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (68) |
| Data Import | Read Reviews (136) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (68) |
| Data Import | Read Reviews (136) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (117) |
| Phone Support | Read Reviews (5) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (117) |
| Phone Support | Read Reviews (5) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (38) |
| Custom Reports | Read Reviews (153) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (38) |
| Custom Reports | Read Reviews (153) |
Failure Risk Guidance Security Report
?for Goody platform
Overall Risk Meter
Top Failure Risks for Goody platform
Vendor Profile Details
Company Name
Goody
Company Website
https://goodyhq.com/en-nzHQ Location
31A boston road, Auckland, Auckland 2014, NZ
Employees
11-50
Social
Financials
Private
