Fivestars Overview
This is a summary of the comprehensive capabilities and benefits of Fivestars based on over 2996 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Fivestars, Preferred Patron, Loyalzoo, Tapmango, RepeatRewards, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Fivestars is right for your needs? Our Cuspera AI engine can evaluate how Fivestars fits your specific business needs, industry, and context. Get your personalized assessment report today.
Fivestars supports business activities such as:
- Loyalty Management
- Promotion Management
- Engagement Management
- Discount Management
- Digital Signature
Fivestars can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Enter New Markets Internationally Or Locally, Improve ROI, etc. It can help manage these activities if you use Promotions Coupons and Mobile for these needs. As a solution, Fivestars's capabilities include Rewards, Gamification, Alerts: Popups & Notifications, etc.
Fivestars was founded in 2011. Retail Vertical is its biggest customer base.
Reviews
"...You can earn points and rewards with a quick tap with ur phone number. ...." Peer review by Verified Reviewer, Food & Beverages
Cuspera Reviews
15 buyers and buying teams have used Cuspera to assess how well Fivestars solved their Customer Loyalty Management needs. Cuspera uses 2996 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Fivestars.
Use Cases
Peers recommend Loyalty Management , Promotion Management , Engagement Management , as the business use cases that they have been most satisfied while using Fivestars.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.59/5 ★ |
"...You can earn points and rewards with a quick tap with ur phone number. ...." Peer review by Verified Reviewer, Food & Beverages |
| customise loyalty program |
4.85/5 ★ |
"...We enjoy rewarding our customers for their loyalty and Five Stars does a great job...." Peer review by Angel Moran, Food & Beverages |
| track program performance |
4.55/5 ★ |
"...This makes using and tracking of these loyalty apps super simple...." Peer review by Wade H., Director, Computer Software |
| identify target customers |
3.90/5 ★ |
"...AutoPilot is the tool at the heart of the Fivestars program, sending your customers the targeted offers..." Marketing Automation and Retention Programs |
| create engagement based loyalty |
3.88/5 ★ |
"...I've seen an influx in customer engagement with my loyalty program since I started using fivestars...." Peer review by Josh S., Owner, Restaurants |
| Promotion Management with Promotions and Coupons |
4.92/5 ★ |
"...The ease of use of sending out weekly promotions and or coupons to customers...." Peer review by Jason C., Owner, Retail |
| Engagement Management with Mobile |
4.23/5 ★ |
"...Last month we launched Fivestars Acquisition, a powerful new tool to reach and automatically engage... ..." Customer Acquisition Archives |
| engaging and following up |
4.16/5 ★ |
"...good for customer engagement...." Peer review by Anthony V., Manager, Pharmaceuticals |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.59/5 ★ |
"...You can earn points and rewards with a quick tap with ur phone number. ...." Peer review by Verified Reviewer, Food & Beverages |
|
| customise loyalty program |
4.59/5 ★ |
| track program performance |
4.59/5 ★ |
| identify target customers |
4.59/5 ★ |
| create engagement based loyalty |
4.59/5 ★ |
| Promotion Management with Promotions and Coupons |
4.92/5 ★ |
"...The ease of use of sending out weekly promotions and or coupons to customers...." Peer review by Jason C., Owner, Retail |
|
| Engagement Management with Mobile |
4.23/5 ★ |
"...Last month we launched Fivestars Acquisition, a powerful new tool to reach and automatically engage... ..." Customer Acquisition Archives |
|
| engaging and following up |
4.23/5 ★ |
32+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2996 insights from peers and experts to help you assess how these Fivestars use cases fit your Customer Loyalty Management needs.
Frequently Asked Questions(FAQ)
for Fivestars
What is Fivestars?
What is Fivestars used for?
What are the top features of Fivestars?
Who uses Fivestars?
What are Fivestars alternatives?
Popular Business Setting
for Fivestars
Top Industries
- Retail
- Food & Beverages
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Fivestars to Enhance customer relationships and Acquire customers
Fivestars Alternatives
Peer and Expert Opinion on Features
for Fivestars
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (761) |
| Gamification | Read Reviews (761) |
| Alerts: popups & Notifications | Read Reviews (97) |
| Personalization | Read Reviews (37) |
| Dashboard | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (761) |
| Gamification | Read Reviews (761) |
| Alerts: popups & Notifications | Read Reviews (97) |
| Personalization | Read Reviews (37) |
| Dashboard | Read Reviews (5) |
IT and Other Capabilities
for Fivestars
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (57) |
| Data Import | Read Reviews (117) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (57) |
| Data Import | Read Reviews (117) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (14) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (24) |
| 24/7 Support | Read Reviews (300) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (14) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (24) |
| 24/7 Support | Read Reviews (300) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (47) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (47) |
Software Failure Risk Guidance
?for Fivestars
Overall Risk Meter
Top Failure Risks for Fivestars
Vendor Profile Details
HQ Location
Employees
251-500
Social
Financials
SERIES D
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