cuspera logo CUSPERA

Compare Loyalzoo vs Fivestars

Comparison Summary

For Loyalzoo vs Fivestars comparison, Our AI algorithm looked at 4280 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Loyalzoo and Fivestars to solve their respective business needs.

logo Loyalzoo

Focus area

  • loyalty management
  • Helpdesk Management

Loyalzoo is better than Fivestars for

logo Fivestars

Focus area

  • loyalty management
  • Promotion Management with Promotions and Coupons

Fivestars is better than Loyalzoo for

About

Digital loyalty card service for independent retailers to drive customers back

FiveStars Customer Acquisition and Customer Loyalty Program

Age

2013

2011

Financials

Seed

Series C

Business Need

Total Processes
(we found evidences for)

32

50

Total Goals
(we found evidences for)

12

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers

create transaction based loyalty


helpdesk management


sales document management

proposal & quote management


communication management

sending & publishing communications



engagement management

engaging and following up


contact list management


lifetime value management


social media marketing


customer feedback management


subscription management


promotion management




courses & assessment

create learning path


customer case management


redemption management


workflow management



payment management


campaign management


content management

content publishing


discount management


sales incentive management


rating and review management


generation of new leads



creating knowledge base


knowledge management

creating knowledge base


personalized marketing


community building



lead qualification


sales review & feedback



segmentation and targeting


business development


advocacy management



products & pricelist management




sales call management


training & onboarding



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Improve internal communications

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Build brand awareness

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • phone calls

  • coupons

  • e-mail

  • mobile

  • text SMS

  • mobile app

  • on premises

  • website

  • social media

  • chat

  • Facebook

  • review sites

  • Amazon

  • print media

  • magazine

  • See 15 more
  • promotions

  • offline

  • point of sale

  • phone calls

  • coupons

  • e-mail

  • mobile

  • text SMS

  • mobile app

  • on premises

  • website

  • social media

  • chat

  • Facebook

  • review sites

  • Amazon

  • print media

  • magazine

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting