About Customerly

Customerly is a Live Chat software for the website with video Calls, typing previews, knowledge base, and surveys. It helps to increase sales and revenue and enhance customer relationships.

It helps in acquiring leads, profile visitors, make video calls and share screen, saves time of the customer support team and automates marketing communications. It also helps with the survey to receive answers from the customers and grow in the right direction.

Customerly helps in creating an astonishing customer service experience seamlessly. Its an easy-to-use template builder to design elegant, mobile-responsive emails, Follow up with automated messages, create marketing funnel, follow up with automated messages, and create the marketing funnel and gather users feedback.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Customerly solves your Live Chat needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Customerly.

Other priorities:

  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Customer Feedback Management , Collaboration , Contact List Management , as the business use cases that they have been most satisfied while using Customerly.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Feedback Management with Chat and E-Mail

4.92/5

Read Reviews (46)

"...With Customerly I managed to keep email campaigns, automations, surveys and customer support all together...." Peer review by Verified Reviewer, Accounting
measuring net promoter score

4.92/5

Read Reviews (11)

measuring customer satisfaction

4.92/5

Read Reviews (2)

Collaboration with Video, Chat and Phone Calls

4.87/5

Read Reviews (19)

"...The Customerly chat feature also facilitates two-way video conversations, photo attachments, and screen sharing, to assist with case resolution...." Peer review
Contact List Management with Website and Chat

4.85/5

Read Reviews (15)

"...As soon as I had it installed I had more customer contact than ever before through my webpage...." Peer review by Nico B., Host, Hospitality
contacts history

4.85/5

Read Reviews (3)

PEER EXPERIENCES
Customer Feedback Management with Chat and E-Mail

4.92/5

Read Reviews (46)

"...With Customerly I managed to keep email campaigns, automations, surveys and customer support all together...." Peer review by Verified Reviewer, Accounting
measuring net promoter score

4.92/5

Read Reviews (11)

measuring customer satisfaction

4.92/5

Read Reviews (2)

Collaboration with Video, Chat and Phone Calls

4.87/5

Read Reviews (19)

"...The Customerly chat feature also facilitates two-way video conversations, photo attachments, and screen sharing, to assist with case resolution...." Peer review
Contact List Management with Website and Chat

4.85/5

Read Reviews (15)

"...As soon as I had it installed I had more customer contact than ever before through my webpage...." Peer review by Nico B., Host, Hospitality
contacts history

4.85/5

Read Reviews (3)

28+ more Business Use Cases

Our AI advisor, Wyz, harnessed 497 insights from peers and experts to help you assess how these Customerly use cases fit your Live Chat needs.

Popular Business Setting

for Customerly

Top Industries

  • Information Technology and Services
  • Internet
  • Computer Software

Popular in

  • Small Business
  • Mid Market

Peers used Customerly to Enhance customer relationships and Increase sales & revenue

Peer and Expert Opinion on Features

for Customerly

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.72/5

Read Reviews (44)
Widgets

4.16/5

Read Reviews (15)
Ticketing

4.57/5

Read Reviews (11)
Templates

4.04/5

Read Reviews (10)
Dashboard

3.99/5

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.72/5

Read Reviews (44)
Widgets

4.16/5

Read Reviews (15)
Ticketing

4.57/5

Read Reviews (11)
Templates

4.04/5

Read Reviews (10)
Dashboard

3.99/5

Read Reviews (10)

IT and Other Capabilities

for Customerly

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.29/5

Read Reviews (14)
Data Export

3.99/5

Read Reviews (10)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.29/5

Read Reviews (14)
Data Export

3.99/5

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.70/5

Read Reviews (82)
Chat Support

4.59/5

Read Reviews (68)
Email Support

4.27/5

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.70/5

Read Reviews (82)
Chat Support

4.59/5

Read Reviews (68)
Email Support

4.27/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.51/5

Read Reviews (46)
Analytics

4.47/5

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.51/5

Read Reviews (46)
Analytics

4.47/5

Read Reviews (7)

Failure Risk Guidance Security Report

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for Customerly

Overall Risk Meter

Low Medium High

Top Failure Risks for Customerly

Vendor Profile Details

Company Name

Customerly

HQ Location

Dublin, IE

Employees

1-10

Social

Financials

Private