Real-World Case Studies and Customer Success Stories with Crowded Community

Moneyou, a digital bank in the Netherlands, wanted to create a banking app for tech-savvy millennials. They launched Moneyou Go, a mobile payment account, and built Moneyou Create, an online communit...y to gather feedback. This community allows millennials to share ideas and feedback, helping Moneyou improve their app. Within a year, Moneyou Create had over 500 members, with 41% active participation, leading to over 1,000 comments and 150 topics started.
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Crowded helps Moneyou build Moneyou Create, an online community for tech-savvy millennials. The platform lets users share content, give feedback, and suggest new features for the Moneyou Go banking a...pp. Moneyou uses the community to crowdsource ideas and keep members engaged with weekly articles. Over 500 members joined, with 41% active, 1,000+ comments, and 150 topics started. Moneyou recruits ambassadors for new products directly from the community.
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Young Creators started as a Facebook Group for young entrepreneurs in the Netherlands. As the community grew, they faced challenges with content visibility and monetization. They built their own plat...form, Crowded, to address these issues. The new platform allowed members to create profiles, showcase projects, and use a marketplace for services. The community now has over 3200 active members, with 45% starting businesses after joining. The platform also includes a job board and events calendar.
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Crowded helped Young Creators move from a Facebook Group to a full online community platform. The new platform enabled over 3200 active members to connect, showcase projects, and access a marketplace... for services. Members created more than 1200 marketplace requests and sent an average of 40,000 emails per month. 45% of members started a business after joining. Crowded's features like user profiles, project modules, and job boards drove engagement and entrepreneurship.
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Crowded helped Neptune Software reduce support requests by launching a community platform. Neptune Software faced high support costs and repeated questions. The new community lets users and partners ...share advice and technical guides. Over 1,100 support questions have been answered in the forum. This saves time for the support and product teams and boosts customer satisfaction.
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Crowded helped Amsterdam Smart City launch an open community platform. Before, project requests were handled manually and projects ran in silos. The new platform made project sharing and collaboratio...n easy. Over 5,000 members joined and 426 projects were created. Now, 112 projects can be replicated in other cities. The platform reduced manual work and increased visibility for smart city initiatives.
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Neptune Software faced a high volume of support requests through their helpdesk, which was time-consuming and costly. They wanted to empower their users and partners to provide support and share insi...ghts. Neptune launched an open community platform for developers, allowing users to write and publish technical articles. This community-driven support reduced support requests and increased customer satisfaction. Over 1100 support questions have been answered in the community, saving valuable time for Neptune's support and product teams.
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Amsterdam Smart City faced challenges in managing innovation projects due to siloed communication. They launched an open community platform to connect stakeholders and share projects. The platform ai...med to create visibility, foster collaboration, and reduce manual workload. The community grew to over 5,000 members, with 426 projects created, 112 of which can be replicated globally. Members can join competitions, read regulations, and participate in trade missions.
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