Koncert Overview
This is a summary of the comprehensive capabilities and benefits of Koncert based on over 709 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Koncert, Channels, myphoner, ConnectAndSell, Velocify, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Koncert is right for your needs? Our Cuspera AI engine can evaluate how Koncert fits your specific business needs, industry, and context. Get your personalized assessment report today.
Koncert supports business activities such as:
- Engagement Management
- Account Management
- Call Recording
- Business Development
- Telemarketing
Koncert can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Improve ROI, Launch New Products, Grow Market Share, etc. It can help manage these activities if you use Phone Calls for these needs. As a solution, Koncert's capabilities include Personalization, Recording, and Dashboard.
Koncert Information Technology and Services Vertical is its biggest customer base.
Reviews
"...Place sales calls directly in Salesforce or Cadence with 1 click without having to manually dial...." Human Agent-Assisted Dialer
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Koncert solved their Sales Engagement needs. Cuspera uses 709 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Koncert.
Use Cases
Peers recommend Engagement Management , Account Management , Call Recording , as the business use cases that they have been most satisfied while using Koncert.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Phone Calls |
4.74/5 ★ |
"...Place sales calls directly in Salesforce or Cadence with 1 click without having to manually dial...." Human Agent-Assisted Dialer |
| engaging and following up |
4.89/5 ★ |
"...Local Caller IDs Real-Time Analytics and Reports World-Class Customer Support Cadence Multi-channel sales engagement through calls, emails, text, video, and social Voice Mail Drop AI Intelligent sales analytics to score and prioritize..." Human Agent-Assisted Dialer |
| engaging with scheduling & cadence |
3.98/5 ★ |
"...Place sales calls directly in Salesforce or Cadence with 1 click without having to manually dial...." Human Agent-Assisted Dialer |
| Account Management with Phone Calls |
4.66/5 ★ |
"...We are happy to announce a new feature in our B2B sales engagement platform: Parking Lot ...." Product Updates |
| Call Recording with Phone Calls |
4.85/5 ★ |
"...I was able to make call faster than dialing manually i was also able to dial from a list I like that you were able to make calls and record at the same time good tool to use and it intergrates with Salesforce I would recommend Connect leader any day they have a great solution..." Peer review by Lakesha M., Information Technology and Services |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Phone Calls |
4.74/5 ★ |
"...Place sales calls directly in Salesforce or Cadence with 1 click without having to manually dial...." Human Agent-Assisted Dialer |
|
| engaging and following up |
4.74/5 ★ |
| engaging with scheduling & cadence |
4.74/5 ★ |
| Account Management with Phone Calls |
4.66/5 ★ |
"...We are happy to announce a new feature in our B2B sales engagement platform: Parking Lot ...." Product Updates |
|
| Call Recording with Phone Calls |
4.85/5 ★ |
"...I was able to make call faster than dialing manually i was also able to dial from a list I like that you were able to make calls and record at the same time good tool to use and it intergrates with Salesforce I would recommend Connect leader any day they have a great solution..." Peer review by Lakesha M., Information Technology and Services |
|
28+ more Business Use Cases
Our AI advisor, Wyz, harnessed 709 insights from peers and experts to help you assess how these Koncert use cases fit your Sales Engagement needs.
Frequently Asked Questions(FAQ)
for Koncert
What is Koncert?
What is Koncert used for?
What are the top features of Koncert?
Who uses Koncert?
What are Koncert alternatives?
Where is Koncert located?
Popular Business Setting
for Koncert
Top Industries
- Information Technology and Services
- Computer Software
- Internet
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Koncert to Increase sales & revenue and Acquire customers
Koncert Alternatives
Peer and Expert Opinion on Features
for Koncert
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (46) |
| Recording | Read Reviews (24) |
| Dashboard | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (46) |
| Recording | Read Reviews (24) |
| Dashboard | Read Reviews (5) |
IT and Other Capabilities
for Koncert
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (76) |
| Data Export | Read Reviews (44) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (76) |
| Data Export | Read Reviews (44) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (17) |
| 24/7 Support | Read Reviews (75) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (17) |
| 24/7 Support | Read Reviews (75) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Custom Reports | Read Reviews (32) |
| Analytics | Read Reviews (18) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Custom Reports | Read Reviews (32) |
| Analytics | Read Reviews (18) |
Software Failure Risk Guidance
?for Koncert
Overall Risk Meter
Top Failure Risks for Koncert
Vendor Profile Details
Company Name
Koncert
Company Website
https://www.koncert.com/HQ Location
7 Stiles Road, Suite 102, Salem, NH 03079, US
Employees
101-250
Social
Financials
PRIVATE
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