ClickHelp Overview
This is a summary of the comprehensive capabilities and benefits of ClickHelp based on over 880 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
ClickHelp, Qordoba, Contentful, Ibexa DXP, DivvyHQ Content Marketing, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if ClickHelp is right for your needs? Our Cuspera AI engine can evaluate how ClickHelp fits your specific business needs, industry, and context. Get your personalized assessment report today.
ClickHelp supports business activities such as:
- Sending & Publishing Communications
- Content Management
- Workflow Management
- Collaboration
- Knowledge Management
ClickHelp can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Scale Best Practices, Grow Market Share, Improve Efficiency, etc. It can help manage these activities if you use Video and E-Mail for these needs. As a solution, ClickHelp's capabilities include Templates, Alerts: Popups & Notifications, SEO, etc.
ClickHelp Information Technology and Services Vertical is its biggest customer base.
Reviews
"...ClickHelp Team Author, host and deliver documentation across platforms and devices Originally published at https://clickhelp.com...." Why is Your User Manual Bad?
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well ClickHelp solved their Knowledge Management needs. Cuspera uses 880 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using ClickHelp.
Use Cases
Peers recommend Sending & Publishing Communications , Content Management , Workflow Management , as the business use cases that they have been most satisfied while using ClickHelp.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sending & Publishing Communications |
4.96/5 ★ |
"...ClickHelp Team Author, host and deliver documentation across platforms and devices Originally published at https://clickhelp.com...." Why is Your User Manual Bad? |
| Content Management with Video |
4.62/5 ★ |
"...They focus on communication with clients through written content and creating the best user experience...." Customer Experience and Technical Writing |
| content curation |
3.81/5 ★ |
"...As there are many tools that allow tech writers to create visual content like screenshots, images, diagrams, videos, tech docs became more illustrative...." Visual Communication in Technical Writing |
| content publishing |
3.42/5 ★ |
"...The web-based documentation platform provides both an authoring environment where technical writers and documentation specialists can collaborate on user guides and KBs, and a hosting environment where users can publish ready content...." Peer review |
| searching for content |
3.16/5 ★ |
"...Watch this video to see how the Content Snippets can be used in practice to make save you countless hours of work. ..." ClickHelp Tutorial Videos |
| Workflow Management with E-Mail |
4.23/5 ★ |
"...And, we can t help but mention the importance of being able to set up a convenient workflow for your team...." Waterfall vs. Agile Methodology in Software Documentation |
| PEER EXPERIENCES | |
|---|---|
| Sending & Publishing Communications |
4.96/5 ★ |
"...ClickHelp Team Author, host and deliver documentation across platforms and devices Originally published at https://clickhelp.com...." Why is Your User Manual Bad? |
|
| Content Management with Video |
4.62/5 ★ |
"...They focus on communication with clients through written content and creating the best user experience...." Customer Experience and Technical Writing |
|
| content curation |
4.62/5 ★ |
| content publishing |
4.62/5 ★ |
| searching for content |
4.62/5 ★ |
| Workflow Management with E-Mail |
4.23/5 ★ |
"...And, we can t help but mention the importance of being able to set up a convenient workflow for your team...." Waterfall vs. Agile Methodology in Software Documentation |
|
16+ more Business Use Cases
Our AI advisor, Wyz, harnessed 880 insights from peers and experts to help you assess how these ClickHelp use cases fit your Knowledge Management needs.
Frequently Asked Questions(FAQ)
for ClickHelp
What is ClickHelp used for?
What are the top features of ClickHelp?
Who uses ClickHelp?
What are ClickHelp alternatives?
Where is ClickHelp located?
Popular Business Setting
for ClickHelp
Top Industries
- Information Technology and Services
- Computer Software
- Publishing
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used ClickHelp to Acquire customers and Enhance customer relationships
ClickHelp Alternatives
Peer and Expert Opinion on Features
for ClickHelp
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (20) |
| Alerts: popups & Notifications | Read Reviews (11) |
| SEO | Read Reviews (9) |
| Auto update | Read Reviews (5) |
| Dashboard | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (20) |
| Alerts: popups & Notifications | Read Reviews (11) |
| SEO | Read Reviews (9) |
| Auto update | Read Reviews (5) |
| Dashboard | Read Reviews (5) |
IT and Other Capabilities
for ClickHelp
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (77) |
| Data Export | Read Reviews (37) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (77) |
| Data Export | Read Reviews (37) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (80) |
| Chat Support | Read Reviews (14) |
| Email Support | Read Reviews (6) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (80) |
| Chat Support | Read Reviews (14) |
| Email Support | Read Reviews (6) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (102) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (102) |
Software Failure Risk Guidance
?for ClickHelp
Overall Risk Meter
Top Failure Risks for ClickHelp
Vendor Profile Details
Company Name
ClickHelp
Company Website
https://clickhelp.com/HQ Location
Saint Louis, MO, United States
Social
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