ClickHelp Overview
ClickHelp addresses the challenge of managing comprehensive documentation needs for software teams. As a modern, cloud-based tool, it facilitates the creation, hosting, and maintenance of online software guides and knowledge bases. This platform is particularly effective for managing context help and instructions, allowing technical writers to streamline their workflow. Featuring AI-powered capabilities, ClickHelp enhances documentation processes by providing an all-in-one solution that supports various use cases. Its flexible design options enable teams to tailor documentation sites to specific requirements. A unique aspect of ClickHelp is its award-winning status, indicating industry recognition for its effectiveness in documentation management. This tool is ideal for businesses looking to advance their documentation capabilities efficiently.
Use Cases
Customers recommend Sending & Publishing Communications, Content Management, Workflow Management, as the business use cases that they have been most satisfied with while using ClickHelp.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ClickHelp.
ClickHelp Use-Cases and Business Priorities: Customer Satisfaction Data
ClickHelp works with different mediums / channels such as Video. and E-Mail.
ClickHelp's features include Templates, Alerts: Popups & Notifications, SEO, etc. and ClickHelp support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also ClickHelp analytics capabilities include Analytics, and Custom Reports.
Reviews
"...ClickHelp is a modern browser-based documentation tool used by software companies all over the world to create online user manuals, knowledge bases, help files, FAQs, tutorials and publish them instantly in their portal...." Peer review
ClickHelp, livepro, Shelf.io, Adobe Creative Cloud, Panviva, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
ClickHelp is a feature-rich documentation tool offering single-sourcing, review workflows, and reporting. Customization and branding are flexible for team use.
Popular Business Setting
for ClickHelp
Top Industries
- Information Technology and Services
- Computer Software
- Publishing
Popular in
- Small Business
- Mid Market
- Large Enterprise
ClickHelp is popular in Information Technology And Services, Computer Software, and Publishing and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on ClickHelp Use Cases
What benefits does ClickHelp offer for Sending & Publishing Communications?
How can ClickHelp optimize your Content Management Workflow?
How does ClickHelp facilitate Workflow Management?
How does ClickHelp address your Collaboration Challenges?
How does ClickHelp facilitate Knowledge Management?
16+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well ClickHelp solved their Knowledge Management needs. Cuspera uses 880 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Frequently Asked Questions(FAQ)
for ClickHelp
What is ClickHelp used for?
What are the top features of ClickHelp?
Who uses ClickHelp?
What are ClickHelp alternatives?
Where is ClickHelp located?
Peers used ClickHelp for sending & publishing communications and content management
ClickHelp Competitors
ClickHelp Features
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- Medium
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (102) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (102) |
ClickHelp Integrations
ClickHelp integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for ClickHelp
Overall Risk Meter
Top Failure Risks for ClickHelp
ClickHelp AM, LLC. News
ClickHelp AI Suite Launch: Talk to Docs and Scale with Ease
ClickHelp launched the AI Suite, a paid add-on for its online documentation platform. The suite bundles advanced AI features to streamline technical writing, boost user support, and improve information retrieval. Key capabilities include Talk to Docs for conversational document interaction and a transparent AI Points (CAPs) system for usage-based pricing. This release targets technical writers seeking scalable, AI-driven documentation workflows.
ClickHelp Release Notes: June 2025
ClickHelps June 2025 release introduces the AI Suite, a paid add-on that unifies all AI features under a flexible points system (CAPs). AnswerGenius now requires AI Suite, and the new Ask Your Docs (Beta) tool lets users preview AI-driven reader experiences. The update streamlines AI usage and enhances technical documentation workflows.
ClickHelp Release Notes: March 2025
ClickHelp announced new features in March 2025, including PDF import, faster topic loading, and updated default styles for new users.
ClickHelp Release: PDF Import That Just Works
ClickHelp has released a new feature for importing PDFs into documentation, simplifying the process compared to other tools.
ClickHelp AM, LLC. Profile
Company Name
ClickHelp AM, LLC.
Company Website
//clickhelp.comHQ Location
Saint Louis, MO, United States
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