Product Business Settings

ClickHelp is popular in Information Technology And Services, Computer Software, and Publishing industries and is widely used by Small Business, Mid Market, and Large Enterprise.

Integrations

Project Management
Marketing Automation
Other Demand Generation
Help Desk

ClickHelp Product Overview

ClickHelp addresses the challenge of managing comprehensive documentation needs for software teams. As a modern, cloud-based tool, it facilitates the creation, hosting, and maintenance of online software guides and knowledge bases. This platform is particularly effective for managing context help and instructions, allowing technical writers to streamline their workflow. Featuring AI-powered capabilities, ClickHelp enhances documentation processes by providing an all-in-one solution that supports various use cases. Its flexible design options enable teams to tailor documentation sites to specific requirements. A unique aspect of ClickHelp is its award-winning status, indicating industry recognition for its effectiveness in documentation management. This tool is ideal for businesses looking to advance their documentation capabilities efficiently.

How satisfied the customers are with ClickHelp use-cases

Reviews

"...is going to use ClickHelp required many hours of thinking, tinkering, and seeing how various projects would publish out to online and how I was going to set that up for the end user...." Peer review by Eric L., Operations Manager, Publishing

ClickHelp Customer Insights, Testimonials and Case Studies

What benefits does ClickHelp offer for Sending & Publishing Communications?

How does ClickHelp address your Content Management Challenges?

How does ClickHelp address your Workflow Management Challenges?

How does ClickHelp address your Collaboration Challenges?

What makes ClickHelp ideal for Knowledge Management?

What is ClickHelp used for?

ClickHelp is a Knowledge Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sending & Publishing Communications, Content Management and Workflow Management .

What are the top features of ClickHelp?

Templates, Alerts: popups & Notifications and SEO are some of the top features of ClickHelp.

Who uses ClickHelp?

ClickHelp is used by Information Technology And Services, Computer Software and Publishing among other industries.

What are ClickHelp alternatives?

Livepro, Shelf.Io, Adobe Creative Cloud and Panviva are popular alternatives for ClickHelp.

Where is ClickHelp located?

ClickHelp is headquartered at Saint Louis, MO, United States.

11 buyers and buying teams have used Cuspera to assess how well ClickHelp solved their Knowledge Management needs. Cuspera uses 880 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

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Peers used ClickHelp for sending & publishing communications and content management

ClickHelp Competitors

ClickHelp Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.18/5 ★

Read Reviews (2)
Analytics

4.23/5 ★

Read Reviews (28)
Custom Reports

3.61/5 ★

Read Reviews (102)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.18/5 ★

Read Reviews (2)
Analytics

4.23/5 ★

Read Reviews (28)
Custom Reports

3.61/5 ★

Read Reviews (102)

ClickHelp Integrations

ClickHelp integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.03/5 ★

Read Reviews (77)
Data Export

3.94/5 ★

Read Reviews (37)

ClickUp

4.71 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Trello

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Asana

4.41 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ActiveCampaign

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

HubSpot

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Typeform

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for ClickHelp

Overall Risk Meter

Low Medium High

Top Failure Risks for ClickHelp

ClickHelp AM, LLC. News

Product
 

ClickHelp January 2026 Update: AI-Ready Export and Flexible Widget Deployment

ClickHelp's January 2026 update enhances documentation workflows with AI-ready Markdown export and flexible widget deployment. The update allows AnswerGenius, an AI-powered bot, to be configured separately for external sites and documentation portals. Markdown export supports LLM integration for chatbots and AI tools. Additional improvements include preserving publication-specific settings and displaying output tags for multi-publication projects.

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Product
 

ClickHelp December 2025 Release: WriteAssist Joins AI Suite

ClickHelp's December 2025 release introduces WriteAssist to its AI Suite, enhancing context-aware editing and aligning suggestions with broader project contexts. The update also includes AnswerGenius customization for personalized interactions, API access without separate licenses, and a 1GB file upload limit. These enhancements aim to improve user experience and streamline documentation processes.

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Product
 

ClickHelp Release Notes: October 2025 (AnswerGenius Quality)

ClickHelp Release Notes: October 2025 (AnswerGenius Quality)

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Product
 

ClickHelp Release Notes: October 2025

ClickHelp's October 2025 release introduces the AnswerGenius usage report, enhancing documentation by tracking user interactions and identifying content gaps. Updates include improved visibility for the Ask Your Docs feature and renewal reminders for monthly subscriptions. Various bug fixes and stability enhancements are also part of this release.

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ClickHelp AM, LLC. Profile

Company Name

ClickHelp AM, LLC.

Company Website

//clickhelp.com

HQ Location

Saint Louis, MO, United States

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