Real-World Case Studies and Customer Success Stories with Callminer Eureka Capture

CallMiner helped Kelsey-Seybold Clinic improve patient experience with reporting automation. The clinic operates 26 multi-specialty care centers and a sleep... center. Their goal is to provide high-quality, compassionate healthcare. CallMiner's solution automated reporting, making it easier to track and improve patient interactions. This led to better patient care and more efficient operations.
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CallMiner helped UPMC Health Plan improve agent coaching with conversation intelligence. UPMC wanted to put member experience first. They used... CallMiner to analyze agent interactions. This led to better training and support for agents. UPMC saw improvements in agent performance and business results.
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CallMiner helped Kelsey-Seybold Clinic improve patient experience with reporting automation. The clinic operates 26 multi-specialty care centers and a sleep... center. Their goal is to provide high-quality, compassionate healthcare. CallMiner's solution automated reporting, making it easier to track and improve patient interactions. This led to better patient care and more efficient operations.
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CallMiner helped UPMC Health Plan improve agent coaching with conversation intelligence. UPMC wanted to put member experience first. They used... CallMiner to analyze agent interactions. This led to better training and support for agents. UPMC saw improvements in agent performance and business results.
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CallMiner helped Kelsey-Seybold Clinic improve patient experience with reporting automation. The clinic operates 26 multi-specialty care centers and a sleep... center. Their goal is to provide high-quality, compassionate healthcare. CallMiner's solution automated reporting, making it easier to track and improve patient interactions. This led to better patient care and more efficient operations.
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CallMiner helped UPMC Health Plan improve agent coaching with conversation intelligence. UPMC wanted to put member experience first. They used... CallMiner to analyze agent interactions. This led to better training and support for agents. UPMC saw improvements in agent performance and business results.
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CallMiner helped Kelsey-Seybold Clinic improve patient experience with reporting automation. The clinic operates 26 multi-specialty care centers and a sleep... center. Their goal is to provide high-quality, compassionate healthcare. CallMiner's solution automated reporting, making it easier to track and improve patient interactions. This led to better patient care and more efficient operations.
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CallMiner helped UPMC Health Plan improve agent coaching with conversation intelligence. UPMC wanted to put member experience first. They used... CallMiner to analyze agent interactions. This led to better training and support for agents. UPMC saw improvements in agent performance and business results.
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CallMiner helped Kelsey-Seybold Clinic improve patient experience with reporting automation. The clinic operates 26 multi-specialty care centers and a sleep... center. Their goal is to provide high-quality, compassionate healthcare. CallMiner's solution automated reporting, making it easier to track and improve patient interactions. This led to better patient care and more efficient operations.
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CallMiner helped UPMC Health Plan improve agent coaching with conversation intelligence. UPMC wanted to put member experience first. They used... CallMiner to analyze agent interactions. This led to better training and support for agents. UPMC saw improvements in agent performance and business results.
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CallMiner helped Kelsey-Seybold Clinic improve patient experience with reporting automation. The clinic operates 26 multi-specialty care centers and a sleep... center. Their goal is to provide high-quality, compassionate healthcare. CallMiner's solution automated reporting, making it easier to track and improve patient interactions. This led to better patient care and more efficient operations.
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CallMiner helped UPMC Health Plan improve agent coaching with conversation intelligence. UPMC wanted to put member experience first. They used... CallMiner to analyze agent interactions. This led to better training and support for agents. UPMC saw improvements in agent performance and business results.
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CallMiner helped USCB America improve call compliance using speech analytics. USCB America, a revenue cycle management company serving healthcare clients,... struggled to give timely feedback to employees and ensure 100% compliance in patient conversations. With CallMiner, they gained the ability to monitor calls and provide feedback faster. This led to better compliance and reduced employee onboarding time. The solution improved training and helped USCB America meet industry standards.
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CallMiner conversation analytics helped Hoist Finance improve business operations in the UK. Hoist Finance supports six million customers in 11... European countries with debt repayment. The company wanted to ensure consistent, responsible, and ethical customer interactions. By using CallMiner, Hoist Finance launched conversation analytics to enhance contact center performance and customer experience.
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CallMiner helped USCB America improve call compliance using speech analytics. USCB America, a revenue cycle management company serving healthcare clients,... struggled to give timely feedback to employees and ensure 100% compliance in patient conversations. With CallMiner, they gained the ability to monitor calls and provide feedback faster. This led to better compliance and reduced employee onboarding time. The solution improved training and helped USCB America meet industry standards.
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CallMiner conversation analytics helped Hoist Finance improve business operations in the UK. Hoist Finance supports six million customers in 11... European countries with debt repayment. The company wanted to ensure consistent, responsible, and ethical customer interactions. By using CallMiner, Hoist Finance launched conversation analytics to enhance contact center performance and customer experience.
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CallMiner helped USCB America improve call compliance using speech analytics. USCB America, a revenue cycle management company serving healthcare clients,... struggled to give timely feedback to employees and ensure 100% compliance in patient conversations. With CallMiner, they gained the ability to monitor calls and provide feedback faster. This led to better compliance and reduced employee onboarding time. The solution improved training and helped USCB America meet industry standards.
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CallMiner conversation analytics helped Hoist Finance improve business operations in the UK. Hoist Finance supports six million customers in 11... European countries with debt repayment. The company wanted to ensure consistent, responsible, and ethical customer interactions. By using CallMiner, Hoist Finance launched conversation analytics to enhance contact center performance and customer experience.
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CallMiner conversation analytics helped Hoist Finance improve business operations in the UK. Hoist Finance supports six million customers in 11... European countries with debt repayment. The company wanted to ensure consistent, responsible, and ethical customer interactions. By using CallMiner, Hoist Finance launched conversation analytics to enhance contact center performance and customer experience.
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CallMiner helped USCB America improve call compliance using speech analytics. USCB America, a revenue cycle management company serving healthcare clients,... struggled to give timely feedback to employees and ensure 100% compliance in patient conversations. With CallMiner, they gained the ability to monitor calls and provide feedback faster. This led to better compliance and reduced employee onboarding time. The solution improved training and helped USCB America meet industry standards.
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CallMiner conversation analytics helped Hoist Finance improve business operations in the UK. Hoist Finance supports six million customers in 11... European countries with debt repayment. The company wanted to ensure consistent, responsible, and ethical customer interactions. By using CallMiner, Hoist Finance launched conversation analytics to enhance contact center performance and customer experience.
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CallMiner helped USCB America improve call compliance using speech analytics. USCB America, a revenue cycle management company serving healthcare clients,... struggled to give timely feedback to employees and ensure 100% compliance in patient conversations. With CallMiner, they gained the ability to monitor calls and provide feedback faster. This led to better compliance and reduced employee onboarding time. The solution improved training and helped USCB America meet industry standards.
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CallMiner conversation analytics helped Hoist Finance improve business operations in the UK. Hoist Finance supports six million customers in 11... European countries with debt repayment. The company wanted to ensure consistent, responsible, and ethical customer interactions. By using CallMiner, Hoist Finance launched conversation analytics to enhance contact center performance and customer experience.
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SiriusXM, a satellite radio company, partnered with CallMiner to improve customer satisfaction. They focused on enhancing direct marketing and customer... care. CallMiner's solutions helped SiriusXM drive continuous improvement in these areas.
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CallMiner helped a top American wireless company improve customer experience. The company faced inconsistent customer interactions. Alorica and CallMiner used... AI to analyze every call. This made conversations more genuine and effective. The solution helped the company deliver better service across its nationwide network.
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SiriusXM, a satellite radio company, partnered with CallMiner to improve customer satisfaction. They focused on enhancing direct marketing and customer... care. CallMiner's solutions helped SiriusXM drive continuous improvement in these areas.
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CallMiner helped a top American wireless company improve customer experience. The company faced inconsistent customer interactions. Alorica and CallMiner used... AI to analyze every call. This made conversations more genuine and effective. The solution helped the company deliver better service across its nationwide network.
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SiriusXM, a satellite radio company, partnered with CallMiner to improve customer satisfaction. They focused on enhancing direct marketing and customer... care. CallMiner's solutions helped SiriusXM drive continuous improvement in these areas.
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CallMiner helped a top American wireless company improve customer experience. The company faced inconsistent customer interactions. Alorica and CallMiner used... AI to analyze every call. This made conversations more genuine and effective. The solution helped the company deliver better service across its nationwide network.
Show More..

SiriusXM, a satellite radio company, partnered with CallMiner to improve customer satisfaction. They focused on enhancing direct marketing and customer... care. CallMiner's solutions helped SiriusXM drive continuous improvement in these areas.
Show More..

CallMiner helped a top American wireless company improve customer experience. The company faced inconsistent customer interactions. Alorica and CallMiner used... AI to analyze every call. This made conversations more genuine and effective. The solution helped the company deliver better service across its nationwide network.
Show More..

SiriusXM, a satellite radio company, partnered with CallMiner to improve customer satisfaction. They focused on enhancing direct marketing and customer... care. CallMiner's solutions helped SiriusXM drive continuous improvement in these areas.
Show More..

CallMiner helped a top American wireless company improve customer experience. The company faced inconsistent customer interactions. Alorica and CallMiner used... AI to analyze every call. This made conversations more genuine and effective. The solution helped the company deliver better service across its nationwide network.
Show More..

CallMiner helped the BPO division of NTT improve customer experience with enhanced analytics. NTT is a leader in networks, data... centers, cloud, and managed services. The company used CallMiner to boost contact center performance. The solution provided AI-driven insights for better agent training and customer interactions. This led to improved customer satisfaction and operational efficiency.
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Radial, a leading outsourced ecommerce technology and services company, uses CallMiner to improve its omnichannel customer journey. CallMiner's AI-driven insights... help Radial enhance cross-departmental business improvements. The solutions focus on boosting frontline agent performance, ensuring quality management, and optimizing contact center efficiency. These improvements lead to better customer interactions and satisfaction.
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CallMiner helped the BPO division of NTT improve customer experience with enhanced analytics. NTT is a leader in networks, data... centers, cloud, and managed services. The company used CallMiner to boost contact center performance. The solution provided AI-driven insights for better agent training and customer interactions. This led to improved customer satisfaction and operational efficiency.
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Radial, a leading outsourced ecommerce technology and services company, uses CallMiner to improve its omnichannel customer journey. CallMiner's AI-driven insights... help Radial enhance cross-departmental business improvements. The solutions focus on boosting frontline agent performance, ensuring quality management, and optimizing contact center efficiency. These improvements lead to better customer interactions and satisfaction.
Show More..

CallMiner helped the BPO division of NTT improve customer experience with enhanced analytics. NTT is a leader in networks, data... centers, cloud, and managed services. The company used CallMiner to boost contact center performance. The solution provided AI-driven insights for better agent training and customer interactions. This led to improved customer satisfaction and operational efficiency.
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Radial, a leading outsourced ecommerce technology and services company, uses CallMiner to improve its omnichannel customer journey. CallMiner's AI-driven insights... help Radial enhance cross-departmental business improvements. The solutions focus on boosting frontline agent performance, ensuring quality management, and optimizing contact center efficiency. These improvements lead to better customer interactions and satisfaction.
Show More..

CallMiner helped the BPO division of NTT improve customer experience with enhanced analytics. NTT is a leader in networks, data... centers, cloud, and managed services. The company used CallMiner to boost contact center performance. The solution provided AI-driven insights for better agent training and customer interactions. This led to improved customer satisfaction and operational efficiency.
Show More..

Radial, a leading outsourced ecommerce technology and services company, uses CallMiner to improve its omnichannel customer journey. CallMiner's AI-driven insights... help Radial enhance cross-departmental business improvements. The solutions focus on boosting frontline agent performance, ensuring quality management, and optimizing contact center efficiency. These improvements lead to better customer interactions and satisfaction.
Show More..

CallMiner helped the BPO division of NTT improve customer experience with enhanced analytics. NTT is a leader in networks, data... centers, cloud, and managed services. The company used CallMiner to boost contact center performance. The solution provided AI-driven insights for better agent training and customer interactions. This led to improved customer satisfaction and operational efficiency.
Show More..

Radial, a leading outsourced ecommerce technology and services company, uses CallMiner to improve its omnichannel customer journey. CallMiner's AI-driven insights... help Radial enhance cross-departmental business improvements. The solutions focus on boosting frontline agent performance, ensuring quality management, and optimizing contact center efficiency. These improvements lead to better customer interactions and satisfaction.
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FCT used the CallMiner conversation intelligence platform to better understand customer perspectives. The company wanted to remove bias from customer... feedback. CallMiner helped FCT get more data-driven insights from customer conversations. This led to more informed business decisions. FCT improved its voice of the customer (VoC) program with CallMiner.
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FCT used the CallMiner conversation intelligence platform to better understand customer perspectives. The company wanted to remove bias from customer... feedback. CallMiner helped FCT get more data-driven insights from customer conversations. This led to more informed business decisions. FCT improved its voice of the customer (VoC) program with CallMiner.
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FCT used the CallMiner conversation intelligence platform to better understand customer perspectives. The company wanted to remove bias from customer... feedback. CallMiner helped FCT get more data-driven insights from customer conversations. This led to more informed business decisions. FCT improved its voice of the customer (VoC) program with CallMiner.
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FCT used the CallMiner conversation intelligence platform to better understand customer perspectives. The company wanted to remove bias from customer... feedback. CallMiner helped FCT get more data-driven insights from customer conversations. This led to more informed business decisions. FCT improved its voice of the customer (VoC) program with CallMiner.
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FCT used the CallMiner conversation intelligence platform to better understand customer perspectives. The company wanted to remove bias from customer... feedback. CallMiner helped FCT get more data-driven insights from customer conversations. This led to more informed business decisions. FCT improved its voice of the customer (VoC) program with CallMiner.
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FCT used the CallMiner conversation intelligence platform to better understand customer perspectives. The company wanted to remove bias from customer... feedback. CallMiner helped FCT get more data-driven insights from customer conversations. This led to more informed business decisions. FCT improved its voice of the customer (VoC) program with CallMiner.
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CallMiner helped VitalityHealth automate quality assurance using speech analytics. VitalityHealth has over 550 customer service advisors and handles more than... 1 million calls each year. Many calls are sensitive, involving health and life cover claims. CallMiner's solution supports advisors to handle calls correctly and maintain high standards. This helps VitalityHealth improve quality assurance and customer service in the insurance industry.
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CallMiner helped VitalityHealth automate quality assurance using speech analytics. VitalityHealth has over 550 customer service advisors and handles more than... 1 million calls each year. Many calls are sensitive, involving health and life cover claims. CallMiner's solution supports advisors to handle calls correctly and maintain high standards. This helps VitalityHealth improve quality assurance and customer service in the insurance industry.
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CallMiner helped VitalityHealth automate quality assurance using speech analytics. VitalityHealth has over 550 customer service advisors and handles more than... 1 million calls each year. Many calls are sensitive, involving health and life cover claims. CallMiner's solution supports advisors to handle calls correctly and maintain high standards. This helps VitalityHealth improve quality assurance and customer service in the insurance industry.
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CallMiner helped VitalityHealth automate quality assurance using speech analytics. VitalityHealth has over 550 customer service advisors and handles more than... 1 million calls each year. Many calls are sensitive, involving health and life cover claims. CallMiner's solution supports advisors to handle calls correctly and maintain high standards. This helps VitalityHealth improve quality assurance and customer service in the insurance industry.
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CallMiner helped VitalityHealth automate quality assurance using speech analytics. VitalityHealth has over 550 customer service advisors and handles more than... 1 million calls each year. Many calls are sensitive, involving health and life cover claims. CallMiner's solution supports advisors to handle calls correctly and maintain high standards. This helps VitalityHealth improve quality assurance and customer service in the insurance industry.
Show More..

CallMiner helped VitalityHealth automate quality assurance using speech analytics. VitalityHealth has over 550 customer service advisors and handles more than... 1 million calls each year. Many calls are sensitive, involving health and life cover claims. CallMiner's solution supports advisors to handle calls correctly and maintain high standards. This helps VitalityHealth improve quality assurance and customer service in the insurance industry.
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CallMiner helped Serco improve quality and customer insights in local government contact centers. Serco's Customer Experience and Engagement team wanted... a data-driven way to monitor and enhance service. They used CallMiner to boost efficiency, compliance, and customer satisfaction. The solution provided AI-driven insights for better agent performance and quality management. Serco gained deeper understanding of customer needs and improved service delivery.
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CallMiner helped Serco improve quality and customer insights in local government contact centers. Serco's Customer Experience and Engagement team wanted... a data-driven way to monitor and enhance service. They used CallMiner to boost efficiency, compliance, and customer satisfaction. The solution provided AI-driven insights for better agent performance and quality management. Serco gained deeper understanding of customer needs and improved service delivery.
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CallMiner helped Serco improve quality and customer insights in local government contact centers. Serco's Customer Experience and Engagement team wanted... a data-driven way to monitor and enhance service. They used CallMiner to boost efficiency, compliance, and customer satisfaction. The solution provided AI-driven insights for better agent performance and quality management. Serco gained deeper understanding of customer needs and improved service delivery.
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CallMiner helped Serco improve quality and customer insights in local government contact centers. Serco's Customer Experience and Engagement team wanted... a data-driven way to monitor and enhance service. They used CallMiner to boost efficiency, compliance, and customer satisfaction. The solution provided AI-driven insights for better agent performance and quality management. Serco gained deeper understanding of customer needs and improved service delivery.
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CallMiner helped Serco improve quality and customer insights in local government contact centers. Serco's Customer Experience and Engagement team wanted... a data-driven way to monitor and enhance service. They used CallMiner to boost efficiency, compliance, and customer satisfaction. The solution provided AI-driven insights for better agent performance and quality management. Serco gained deeper understanding of customer needs and improved service delivery.
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CallMiner helped Serco improve quality and customer insights in local government contact centers. Serco's Customer Experience and Engagement team wanted... a data-driven way to monitor and enhance service. They used CallMiner to boost efficiency, compliance, and customer satisfaction. The solution provided AI-driven insights for better agent performance and quality management. Serco gained deeper understanding of customer needs and improved service delivery.
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CallMiner helped Workhuman automate quality assurance for their contact center. Workhuman used CallMiner to improve agent performance and customer experience.... The solution provided AI-driven insights for training and reduced agent churn. Workhuman enhanced customer interactions and boosted satisfaction with CallMiner's analytics.
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CallMiner helped Workhuman automate quality assurance for their contact center. Workhuman used CallMiner to improve agent performance and customer experience.... The solution provided AI-driven insights for training and reduced agent churn. Workhuman enhanced customer interactions and boosted satisfaction with CallMiner's analytics.
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CallMiner helped Workhuman automate quality assurance for their contact center. Workhuman used CallMiner to improve agent performance and customer experience.... The solution provided AI-driven insights for training and reduced agent churn. Workhuman enhanced customer interactions and boosted satisfaction with CallMiner's analytics.
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CallMiner helped Workhuman automate quality assurance for their contact center. Workhuman used CallMiner to improve agent performance and customer experience.... The solution provided AI-driven insights for training and reduced agent churn. Workhuman enhanced customer interactions and boosted satisfaction with CallMiner's analytics.
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CallMiner helped Workhuman automate quality assurance for their contact center. Workhuman used CallMiner to improve agent performance and customer experience.... The solution provided AI-driven insights for training and reduced agent churn. Workhuman enhanced customer interactions and boosted satisfaction with CallMiner's analytics.
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CallMiner helped Workhuman automate quality assurance for their contact center. Workhuman used CallMiner to improve agent performance and customer experience.... The solution provided AI-driven insights for training and reduced agent churn. Workhuman enhanced customer interactions and boosted satisfaction with CallMiner's analytics.
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Holiday Inn Club Vacations needed help with compliance and collections. They used CallMiner's call monitoring to address these challenges. As... a result, they achieved 4x ROI. The solution helped them grow and ensure compliance.
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Holiday Inn Club Vacations needed help with compliance and collections. They used CallMiner's call monitoring to address these challenges. As... a result, they achieved 4x ROI. The solution helped them grow and ensure compliance.
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Holiday Inn Club Vacations needed help with compliance and collections. They used CallMiner's call monitoring to address these challenges. As... a result, they achieved 4x ROI. The solution helped them grow and ensure compliance.
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Holiday Inn Club Vacations needed help with compliance and collections. They used CallMiner's call monitoring to address these challenges. As... a result, they achieved 4x ROI. The solution helped them grow and ensure compliance.
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Holiday Inn Club Vacations needed help with compliance and collections. They used CallMiner's call monitoring to address these challenges. As... a result, they achieved 4x ROI. The solution helped them grow and ensure compliance.
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CallMiner helped Avadyne Health see 100% of their contact center calls, up from just 1-2%. This gave them new insights... to train and coach agents better. Supervisors now help agents improve how they ask for payments. Avadyne Health saw a 2% increase in payment asks. The solution improved both internal training and patient satisfaction.
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CallMiner helped Avadyne Health see 100% of their contact center calls, up from just 1-2%. This gave them new insights... to train and coach agents better. Supervisors now help agents improve how they ask for payments. Avadyne Health saw a 2% increase in payment asks. The solution improved both internal training and patient satisfaction.
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CallMiner helped Avadyne Health see 100% of their contact center calls, up from just 1-2%. This gave them new insights... to train and coach agents better. Supervisors now help agents improve how they ask for payments. Avadyne Health saw a 2% increase in payment asks. The solution improved both internal training and patient satisfaction.
Show More..

CallMiner helped Avadyne Health see 100% of their contact center calls, up from just 1-2%. This gave them new insights... to train and coach agents better. Supervisors now help agents improve how they ask for payments. Avadyne Health saw a 2% increase in payment asks. The solution improved both internal training and patient satisfaction.
Show More..

CallMiner helped Avadyne Health see 100% of their contact center calls, up from just 1-2%. This gave them new insights... to train and coach agents better. Supervisors now help agents improve how they ask for payments. Avadyne Health saw a 2% increase in payment asks. The solution improved both internal training and patient satisfaction.
Show More..

CallMiner helped Gant Travel improve customer experience with advanced call center technology. Gant Travel manages business travel for small and... mid-sized companies. The company used CallMiner to adapt quickly to changing needs. The solution provided better customer interactions. Gant Travel enhanced its reputation for service and responsiveness.
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CallMiner helped RDI Corporation attract new customers and gain business insights. RDI used CallMiner’s conversation analytics to improve customer experience.... The company has over 3,500 employees and operates in 11 locations. CallMiner’s AI-driven solutions boosted agent performance and provided actionable data. RDI unified its operations under one brand for better results.
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CallMiner helped ResultsCX improve customer satisfaction and sales for a health insurer. ResultsCX used CallMiner’s AI-powered analytics to boost agent... performance and customer interactions. The company averages 10 years’ tenure among its top 10 clients and has a 93% customer retention rate. CallMiner’s solutions supported ResultsCX in delivering better service and results for their client.
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CallMiner helped Inizio Engage improve frontline agent well-being using conversation intelligence. Inizio Engage works with healthcare providers and patients to... support pharmaceutical companies. The company used CallMiner to boost agent performance and satisfaction. The solution provided AI-driven insights for better training and reduced agent churn. Inizio Engage saw improved customer interactions and agent experience.
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CallMiner helped Gant Travel improve customer experience with advanced call center technology. Gant Travel manages business travel for small and... mid-sized companies. The company used CallMiner to adapt quickly to changing needs. The solution provided better customer interactions. Gant Travel enhanced its reputation for service and responsiveness.
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CallMiner helped RDI Corporation attract new customers and gain business insights. RDI used CallMiner’s conversation analytics to improve customer experience.... The company has over 3,500 employees and operates in 11 locations. CallMiner’s AI-driven solutions boosted agent performance and provided actionable data. RDI unified its operations under one brand for better results.
Show More..

CallMiner helped ResultsCX improve customer satisfaction and sales for a health insurer. ResultsCX used CallMiner’s AI-powered analytics to boost agent... performance and customer interactions. The company averages 10 years’ tenure among its top 10 clients and has a 93% customer retention rate. CallMiner’s solutions supported ResultsCX in delivering better service and results for their client.
Show More..

CallMiner helped Inizio Engage improve frontline agent well-being using conversation intelligence. Inizio Engage works with healthcare providers and patients to... support pharmaceutical companies. The company used CallMiner to boost agent performance and satisfaction. The solution provided AI-driven insights for better training and reduced agent churn. Inizio Engage saw improved customer interactions and agent experience.
Show More..

CallMiner helped Gant Travel improve customer experience with advanced call center technology. Gant Travel manages business travel for small and... mid-sized companies. The company used CallMiner to adapt quickly to changing needs. The solution provided better customer interactions. Gant Travel enhanced its reputation for service and responsiveness.
Show More..

CallMiner helped RDI Corporation attract new customers and gain business insights. RDI used CallMiner’s conversation analytics to improve customer experience.... The company has over 3,500 employees and operates in 11 locations. CallMiner’s AI-driven solutions boosted agent performance and provided actionable data. RDI unified its operations under one brand for better results.
Show More..

CallMiner helped ResultsCX improve customer satisfaction and sales for a health insurer. ResultsCX used CallMiner’s AI-powered analytics to boost agent... performance and customer interactions. The company averages 10 years’ tenure among its top 10 clients and has a 93% customer retention rate. CallMiner’s solutions supported ResultsCX in delivering better service and results for their client.
Show More..

CallMiner helped Inizio Engage improve frontline agent well-being using conversation intelligence. Inizio Engage works with healthcare providers and patients to... support pharmaceutical companies. The company used CallMiner to boost agent performance and satisfaction. The solution provided AI-driven insights for better training and reduced agent churn. Inizio Engage saw improved customer interactions and agent experience.
Show More..

CallMiner helped RDI Corporation attract new customers and gain business insights. RDI used CallMiner’s conversation analytics to improve customer experience.... The company has over 3,500 employees and operates in 11 locations. CallMiner’s AI-driven solutions boosted agent performance and provided actionable data. RDI unified its operations under one brand for better results.
Show More..

CallMiner helped ResultsCX improve customer satisfaction and sales for a health insurer. ResultsCX used CallMiner’s AI-powered analytics to boost agent... performance and customer interactions. The company averages 10 years’ tenure among its top 10 clients and has a 93% customer retention rate. CallMiner’s solutions supported ResultsCX in delivering better service and results for their client.
Show More..

CallMiner helped Inizio Engage improve frontline agent well-being using conversation intelligence. Inizio Engage works with healthcare providers and patients to... support pharmaceutical companies. The company used CallMiner to boost agent performance and satisfaction. The solution provided AI-driven insights for better training and reduced agent churn. Inizio Engage saw improved customer interactions and agent experience.
Show More..

CallMiner helped Gant Travel improve customer experience with advanced call center technology. Gant Travel manages business travel for small and... mid-sized companies. The company used CallMiner to adapt quickly to changing needs. The solution provided better customer interactions. Gant Travel enhanced its reputation for service and responsiveness.
Show More..

CallMiner helped RDI Corporation attract new customers and gain business insights. RDI used CallMiner’s conversation analytics to improve customer experience.... The company has over 3,500 employees and operates in 11 locations. CallMiner’s AI-driven solutions boosted agent performance and provided actionable data. RDI unified its operations under one brand for better results.
Show More..

CallMiner helped ResultsCX improve customer satisfaction and sales for a health insurer. ResultsCX used CallMiner’s AI-powered analytics to boost agent... performance and customer interactions. The company averages 10 years’ tenure among its top 10 clients and has a 93% customer retention rate. CallMiner’s solutions supported ResultsCX in delivering better service and results for their client.
Show More..

CallMiner helped Inizio Engage improve frontline agent well-being using conversation intelligence. Inizio Engage works with healthcare providers and patients to... support pharmaceutical companies. The company used CallMiner to boost agent performance and satisfaction. The solution provided AI-driven insights for better training and reduced agent churn. Inizio Engage saw improved customer interactions and agent experience.
Show More..

CallMiner helped Gant Travel improve customer experience with advanced call center technology. Gant Travel manages business travel for small and... mid-sized companies. The company used CallMiner to adapt quickly to changing needs. The solution provided better customer interactions. Gant Travel enhanced its reputation for service and responsiveness.
Show More..

CallMiner helped RDI Corporation attract new customers and gain business insights. RDI used CallMiner’s conversation analytics to improve customer experience.... The company has over 3,500 employees and operates in 11 locations. CallMiner’s AI-driven solutions boosted agent performance and provided actionable data. RDI unified its operations under one brand for better results.
Show More..

CallMiner helped ResultsCX improve customer satisfaction and sales for a health insurer. ResultsCX used CallMiner’s AI-powered analytics to boost agent... performance and customer interactions. The company averages 10 years’ tenure among its top 10 clients and has a 93% customer retention rate. CallMiner’s solutions supported ResultsCX in delivering better service and results for their client.
Show More..

CallMiner helped Inizio Engage improve frontline agent well-being using conversation intelligence. Inizio Engage works with healthcare providers and patients to... support pharmaceutical companies. The company used CallMiner to boost agent performance and satisfaction. The solution provided AI-driven insights for better training and reduced agent churn. Inizio Engage saw improved customer interactions and agent experience.
Show More..