Retail Case Studies and Customer Success Stories with Brevo
Jacadi
- Retail
- Medium
Paris, France
Jacadi used Brevo to digitize its loyalty program with Apple Wallet and Google Wallet. Customers received personalized push notifications and... real-time loyalty updates. Wallet users showed a 39% increase in purchase frequency and a 23% rise in revenue compared to non-wallet users. 97% of wallet cards stayed on customers’ phones. The mobile wallet made loyalty always accessible and improved customer engagement.
Bodybuilding. com uses Brevo to send over 7 million emails each month. The platform delivers 99.9% reliability for all lifecycle...communications. With Brevo, the team deploys campaigns 50% faster. This helps Bodybuilding.com support brand transformation and new wellness services. Brevo's infrastructure lets them focus on strategy, not technical issues. The solution prepares them for future omnichannel engagement.
Fnac Darty used Brevo to secure access to internal communication tools for 30,000 employees. The IT team needed centralized identity... and access management with strict security. Brevo enabled a record-fast rollout with single sign-on (SSO) and seamless integration with their identity provider. All business teams adopted the solution immediately. The deployment was faster than any other SaaS tool used by Fnac Darty.
Brevo helped SwissCommerce manage email marketing for 20 online stores using its multi-account solution. SwissCommerce achieved a 30% personalized email... open rate and nearly 100% deliverability. The team sends about 900 newsletters a year, using marketing automation and integrations with Shopware and Minubo. Brevo’s pricing model and GDPR compliance were key factors. The platform enabled easy segmentation, automated workflows, and separate campaigns for each store.
L'Occitane used Brevo Mobile Wallet to digitize their VIP card and send push notifications without an app. They aimed to... boost customer retention and reactivate shoppers with targeted offers. In one year, 17.6% of their UK customers adopted the wallet. 'Walletized' customers saw a 25% increase in average basket value and doubled their purchase frequency. The solution helped deliver a seamless omnichannel experience.
Alltricks uses Brevo to send personalized marketing emails and push notifications. The company aims to expand its market and improve... customer experience. With Brevo, Alltricks sends 11,000 notifications per month and achieves a 7.4% open rate. This strategy generates €11,600 in sales from push notifications. Alltricks also reduces cart abandonment and increases customer engagement.
Brevo's Mobile Wallet helped L'Occitane UK & IRL send push notifications without an app. They digitized their VIP card and... shared exclusive offers. Their goals were to boost retention, reactivate customers, and create an omnichannel experience. 17.6% of their customer base used the wallet in one year. 'Walletized' customers saw a 25% increase in average basket value and bought twice as often.
Brevo helped SwissCommerce manage email marketing for its 20 online stores with a multi-account solution. SwissCommerce needed to keep each... store's email marketing separate and found Brevo's platform easy to use and cost-effective. The company achieved a 30% personalized email open rate and almost 100% deliverability. SwissCommerce sends 900 newsletters a year using Brevo. The migration was quick, and integrations with Shopware and Minubo were simple to set up.
Brevo helps Alltricks expand its markets and improve customer experience. Alltricks uses Brevo for personalized marketing emails and push notifications.... This strategy increases engagement and reduces cart abandonment. Alltricks sends 11,000 notifications per month with a 7.4% open rate. The campaign generates €11,600 in sales.
AI Camp switched from HubSpot to Brevo and now saves over $30,000 each year. The team sends up to 300,000... emails per month using Brevo’s platform. They use Brevo for both marketing and sales, integrating it with their payment solution via Zapier. The platform helps manage pipelines for students, schools, and influencers. Brevo’s pricing model and user-friendly interface make it easy for AI Camp to grow and track results.
Brevo Sales Platform helped SYSTM grow 8x in three years without hiring more staff. SYSTM used Brevo to automate lead... scoring, email campaigns, and nurturing sequences. The platform made it easy to organize deals and schedule coaching calls. SYSTM tracked their North Star metric, focusing on customer value delivered. Brevo's tools were key to scaling revenue and managing a high-consideration sales process.
Brevo helps AI Camp manage marketing engagement and sales pipeline. The platform gives them needed functionality and flexibility. They save... $30,000 each year compared to HubSpot. Brevo supports both marketing and sales needs for AI Camp.
Restaurants Case Studies and Customer Success Stories with Brevo
KFC France
- Restaurants
- Very Large
Paris, France
KFC France used Brevo CDP to unify customer data from digital, loyalty, and interaction channels. The solution created a single... customer view, making it easier to analyze and act on data. KFC reduced the time between customer events and marketing activation. Teams now access more reliable and actionable data for faster decision-making. The new system supports better reporting and customer engagement.
Buffalo Grill used Brevo's Wallet Mobile to digitize its loyalty program. In just six months, 500,000 wallet cards were activated.... The program achieved a 92% retention rate. 75% of downloads happened in the restaurant. Customers get a digital loyalty card, automatic offer updates, and targeted push notifications. This made the loyalty experience simple and increased customer engagement.
Brevo Wallet helped Buffalo Grill digitize its loyalty program. The restaurant chain launched "The Buffalo Pass," a mobile-only digital loyalty... card. Customers get offers updated automatically and rewards from their first visit. In 6 months, 500,000 wallet cards were activated. The program achieved a 92% retention rate. 75% of downloads happened in the restaurant.
Kenya Airways
- Transportation/Trucking/Railroad
- Large
Nairobi, Kenya
Kenya Airways used Brevo’s Transactional Email API to support its Asante Rewards loyalty program. The airline needed to handle thousands... of new sign-ups each month and deliver instant confirmation emails. With Brevo, Kenya Airways achieved a 70% growth in loyalty members in 10 months. The solution enabled the airline to send 300,000 to 400,000 emails monthly without delays or errors. Brevo’s infrastructure helped maintain high deliverability and seamless member experience.
RATP Dev
- Transportation/Trucking/Railroad
- Very Large
Paris, France
RATP Dev used Brevo to unify communication across dozens of subsidiaries. The company achieved a 93% email deliverability rate and... a 27% open rate, which is higher than the transport sector average. Brevo enabled centralized oversight while letting each subsidiary manage its own campaigns. RATP Dev now sends marketing emails, SMS, and transactional alerts to millions of passengers. The solution supports real-time updates and local communications for transport networks worldwide.
Suntransfers
- Transportation/Trucking/Railroad
- Small
Barcelona, Spain
Brevo helped Suntransfers grow revenue by 40%. The company launched campaigns twice as fast. Suntransfers used Brevo’s automation to send... timely emails and reminders to travelers. The CRM team saved time by automating guest communications and segmenting B2C and B2B audiences. Real-time analytics let them improve open rates and campaign results. Suntransfers now acts quickly on data and market trends.
Consumer Goods Case Studies and Customer Success Stories with Brevo
Thalgo
- Consumer Goods
- Very Large
France
Thalgo used Brevo to manage 17 sub-accounts from one platform. Each team could send its own newsletters and talk to... its own customers. Thalgo set up automated emails, which led to a 30% increase in French revenue. The brand reached a 97% email deliverability rate. Thalgo also used Brevo's chatbot and web push features to engage website visitors.
Freddie's Flowers uses Brevo to manage email and SMS for its subscription flower delivery service. The company needed a platform... that could handle regular communications and seasonal spikes in orders across the UK and Germany. Brevo provided a single solution for the CRM team to run campaigns and maintain high deliverability. They achieved a 96.5% email delivery rate and a 92.6% SMS delivery rate in the UK. This helped keep subscribers engaged and loyal.
FFS Beauty switched from Klaviyo to Brevo Enterprise to unify email and SMS marketing. They needed to protect deliverability during... peak sales season. Brevo's experts used a structured IP warm-up to keep emails out of spam. FFS Beauty now runs all campaigns from one platform. They re-engage lapsed customers and reduce churn with automated flows.
Internet Case Studies and Customer Success Stories with Brevo
Figaro Classifieds
- Internet
- Medium
Paris, France
Figaro Classifieds used Brevo's Email API to send 800 million transactional emails in 6 months. They achieved a 99.38% deliverability... rate. The company separated Real Estate and Jobs business units with distinct sub-accounts. Brevo provided regular reporting, custom exports, and alerts for monitoring. Technical support helped Figaro Classifieds maintain high performance at scale.
Brevo helped Trusted Shops reactivate 21% of unengaged contacts using marketing automation. The company used Brevo to send targeted newsletters... to over 100,000 subscribers. GDPR compliance and smooth migration from Newsletter2Go were key factors in their choice. Dynamic content and segmentation allowed for personalized messaging. Open rates reached over 30% and click-through rates hit 9.6%. Trusted Shops now plans to use a Preference Center for even more targeted campaigns.
Brevo helped Trusted Shops reactivate 21% of unengaged contacts using marketing automation. The company needed a GDPR-compliant email marketing tool... for their weekly newsletter. Brevo provided smooth migration, strong support, and unlimited contact uploads. Trusted Shops used dynamic content and segmentation to target users better. Their reactivation campaign achieved over 30% email open rates and a 9.6% click-through rate.
Food & Beverages Case Studies and Customer Success Stories with Brevo
Oliviers&Co
- Food & Beverages
- Small
Mane, France
Brevo CDP helped Oliviers&Co unify customer data from France, the US, and Norway. They centralized information from e-commerce, stores, and... service channels. This enabled smarter segmentation and automated email campaigns. Oliviers&Co saw a 14% growth in web revenue and 40% more actionable leads in France. They also recovered 10% more US contacts and increased incremental revenue by 2%.
Buffalo Grill used Brevo Wallet to launch a digital loyalty program called Buffalo Pass. The program made it easy for... guests to join and redeem rewards using their phones. In just six months, 500,000 people signed up. Repeat restaurant visits increased by 47%. Each restaurant saw an average of 56 more visits per month. The digital wallet also helped Buffalo Grill collect customer data and send targeted offers.
The Kooples used Brevo's Mobile Wallet to improve customer loyalty. They sent personalized push notifications to reach customers who were... hard to target with traditional channels. Turnover per walletized customer increased by 89%. Repeat purchases among wallet users reached 90%. The retention rate of cards in the wallet hit 98%.
Brevo Wallet helped The Kooples boost customer loyalty and sales. The Kooples used mobile wallet campaigns to reach more customers... and send personalized push notifications. This strategy led to an 89% increase in turnover per wallet customer. Repeat purchases reached 90% and card retention hit 98%. The Kooples improved customer engagement and conversion rates with Brevo's solution.
Market Advantage Press
- Marketing And Advertising
- Small
USA
Market Advantage Press switched from a complex ESP to Brevo. The new platform made daily email marketing easier. The team... reduced operational overhead and focused more on strategy and message quality. Brevo helped them adapt to changing deliverability needs. Integrating Brevo with their website and tools enabled more dynamic, targeted campaigns.
PropellerAds used Brevo to restore its domain reputation after migrating to a new ESP. The team followed strict deliverability guidelines,... which doubled their open rates. They then used A/B testing to compare email formats. The shorter format increased clicks by 92%. Brevo's tools helped PropellerAds boost engagement and regain audience attention.
Zinatt Technologies
- Information Technology And Services
- Small
Tucson, USA
Brevo helped Zinatt Technologies grow without hiring more staff. Zinatt used Brevo to combine marketing and sales in one platform.... They automated lead nurturing and tracked every client touchpoint. This made client communication and pipeline management easier. Zinatt saved money and time by switching from separate tools to Brevo. The company now manages all sales and marketing tasks in one place.
Zinatt Technologies
- Information Technology And Services
Brevo’s integrated Marketing and Sales Platform helped Zinatt Technologies grow without adding more staff. Zinatt replaced fragmented tools with Brevo... to manage email, CRM, and sales in one place. The company streamlined client communications, lead nurturing, and pipeline management. Brevo enabled Zinatt to scale efficiently and save costs. Zinatt now tracks every prospect touchpoint and automates follow-ups, improving sales opportunities.
Hospitality Case Studies and Customer Success Stories with Brevo
Café Kitsuné
- Hospitality
- Medium
Paris, France
Brevo's Mobile Wallet and Loyalty Platform helped Café Kitsuné boost customer loyalty. The digital loyalty program achieved a 96% member... loyalty rate and a 93% card retention rate. Cardholders visited 20% more often. Registration was easy, with a 98% completion rate. The loyalty card updated visually based on customer status, increasing engagement.
Events Services Case Studies and Customer Success Stories with Brevo
Tickets for Good
- Events Services
- Small
Sheffield, UK
Tickets for Good used Brevo to automate email campaigns for live event offers. Before, building one email took hours. Now,... campaigns launch in under 10 minutes. The team sends targeted offers to 650,000+ essential workers. Campaign volume grew by 728% year-over-year with no extra staff. Brevo's dynamic feeds match offers to each recipient's location and interests.
Solidarités International
- Non Profit Organization Management
- Large
Clichy-la-Garenne, France
Brevo helped Solidarités International double its email open rates. The non-profit used Brevo to digitalize its fundraising and manage 53,000... active donors. The team set up five new automated workflows for donor engagement. Brevo's support and easy-to-use tools made campaign management simple. The organization now reaches more donors and runs both emergency and regular campaigns online.
Brevo's API helped Doctolib improve its transactional email system. Doctolib needed better deliverability, strong data security, and a smooth user... experience. With Brevo, Doctolib sends 75 million emails per month with a 99% deliverability rate. High-priority emails are delivered in 600 milliseconds. The platform meets GDPR and healthcare data security standards. Doctolib values Brevo's reliable support and high performance.
Vaillant Group used Brevo's Email API to improve security and compliance for its transactional communications. They set up 15 isolated... sub-accounts to separate apps and markets. This change gave teams more control over access and permissions. It also helped avoid API quota bottlenecks. The new setup made GDPR compliance easier and kept engineering teams fast.
Brevo helps Doctolib send 75 million transactional emails each month. The API ensures a 99% deliverability rate and delivers high-priority... emails in 600 ms. Doctolib chose Brevo for GDPR compliance and healthcare data security. The platform provides 24/7 support and reliable performance. This partnership improves user experience and strengthens data security for healthcare communications.
Manufacturing Case Studies and Customer Success Stories with Brevo
Vaillant Group
- Manufacturing
- Large
Remscheid, Germany
Brevo helped the Vaillant Group improve security and compliance for global marketing. The company used Brevo's sub-accounts to create 15... separate environments. This change allowed better control of access and permissions for each team and application. The new setup reduced risks and made GDPR compliance easier. API quotas are now managed to avoid bottlenecks across markets.
Other Industry Case Studies and Success Stories with Brevo
SYSTM
- Education Technology
- Small
London, UK
SYSTM used Brevo's sales platform to grow their business 8x in three years. They did not increase their headcount during... this period. SYSTM automated lead nurturing and scoring with Brevo. The platform helped them organize deals and schedule coaching calls. Brevo enabled SYSTM to focus on high-value activities and scale efficiently.
Salomon used Brevo to digitize its loyalty program with the Salomon Pass in Google Wallet. Customers could access their loyalty... card anytime and register for events easily. Push notifications kept users engaged and informed. Salomon saw 3x revenue growth and a 54% increase in items per order. Visits, orders, and transactions also grew with this mobile-first loyalty solution.
