BotsCrew provided ARO Effect Marketing with a white-label chatbot management platform. The agency wanted to boost profits and offer new... services without hiring developers. BotsCrew's solution included CRM integration, analytics, and multilingual support. ARO Effect Marketing saved money, gained flexibility in pricing, and received ongoing support. The agency achieved a 3x ROI and $3,000 in monthly recurring revenue, generating 25 leads per week.
Hill+Knowlton Strategies
- Marketing And Advertising
BotsCrew built a WhatsApp chatbot for Hill+Knowlton Strategies' "Pitch, please" campaign for Adidas. The challenge was to create a chatbot... in less than two weeks to help women, girls, and non-binary players find football pitches in London. The chatbot collected user info, provided directions, and allowed feedback and sharing. In one month, 338 users chatted with the bot, 149 booked a pitch, and 345 people attended games. The campaign exceeded its goal of 100 bookings.
Choose Chicago (Chicago Convention and Tourism Bureau)
- Marketing And Advertising
BotsCrew built The Bean, an AI chatbot, for Choose Chicago to help visitors find events, restaurants, and attractions during the pandemic. The chatbot lives... on the Choose Chicago website and answers questions 24-7. In five months, 22,434 people used The Bean, with a satisfaction rate of 74.7%. The chatbot increased engagement and helped users find local experiences. Users rate The Bean around 4 out of 5 stars.
Retail Case Studies and Customer Success Stories with BotsCrew
GsmServer
- Retail
BotsCrew built a chatbot for GsmServer to automate customer support. GsmServer faced too many repetitive queries and limited support hours.... The chatbot, called Basky Bot, answers questions, helps with orders, and connects users to agents. It works in English and Spanish and links to GsmServer's CRM. After six months, the chatbot automated 72.28% of all customer requests. This improved support and made it easier for customers to get help.
Consumer Goods Case Studies and Customer Success Stories with BotsCrew
Pluggi
- Consumer Goods
- Small
BotsCrew's Conversational AI Platform helped Pluggi launch a white-label AI Budtender chatbot for cannabis dispensaries. Pluggi needed a fast, scalable,... and budget-friendly solution to test product recommendation chatbots for multiple e-stores. BotsCrew delivered a pilot in 6 weeks with a $10k investment, integrating features like live chat, multilingual support, and eCommerce system connections. Pluggi can now deploy custom bots for dispensaries in just 2 days, improving customer engagement and sales.
BotsCrew used GPT-4 to build an internal chatbot for their company. They wanted to save time, cut costs, and keep... data secure. The team developed the first prototype in 66 hours and launched it after employee testing. The chatbot helps staff save working hours, boosts creativity, and is used daily by 30% of employees. Employee satisfaction and trust in the tool are high.
Wholesale Case Studies and Customer Success Stories with BotsCrew
Kravet Inc.
- Wholesale
BotsCrew Enterprise Platform helped Kravet Inc. improve their internal AI assistant. Kravet faced problems with inaccurate answers and outdated data.... BotsCrew built a prototype using over 1,000 files and Kravet's website. They cleaned data, adjusted AI settings, and used a larger context window. The changes raised AI output accuracy from 60% to nearly 90%. Kravet's team gave feedback that shaped the improvements.
Sports Case Studies and Customer Success Stories with BotsCrew
FIBA
- Sports
BotsCrew built a GPT-4 powered chatbot called JIP for FIBA, the global basketball authority. FIBA wanted to give their World... Cup mascot a voice and help fans get real-time info in 5 languages. BotsCrew created JIP to answer questions, give updates, and engage fans on Facebook Messenger and the web. JIP uses FIBA's API for live scores, schedules, and team info. The chatbot improved fan experience and made it easy for FIBA to update content and track popular topics.
Other Industry Case Studies and Success Stories with BotsCrew
Women First Digital
- Civic And Social Organization
BotsCrew helped Women First Digital migrate and improve their Ally chatbot for reproductive health. The new solution reduced annual spending... by 52%. The chatbot now supports six languages and advanced analytics. In the first six months, 29,000 users engaged with the bot, reaching 72% of the yearly goal. Women First Digital saw more accurate data and easier content updates after switching vendors.
BotsCrew built an AI Budtender & Product Recommendation chatbot for Pluggi, a California startup. Pluggi needed a fast, cost-effective eCommerce... tool for cannabis dispensaries. BotsCrew launched 20+ chatbots for different dispensaries and added new features. Pluggi grew from $0 revenue in March 2022 to over $4000 monthly recurring revenue by November 2022. Dispensaries using the AI Budtender saw an average ROI of 12.6x. The solution also gave insights into user product preferences.
