BotsCrew Overview

BotsCrew offers a flexible conversational AI platform for building omnichannel chatbots. Multiple platform utilization, tool integration, and custom features are supported.

This is a summary of the comprehensive capabilities and benefits of BotsCrew based on over 63 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

BotsCrew, belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if BotsCrew is right for your needs? Our Cuspera AI engine can evaluate how BotsCrew fits your specific business needs, industry, and context. Get your personalized assessment report today.

BotsCrew supports business activities such as:

  • Proposal & Quote Management
  • Onboarding
  • Tracking & Monitoring Communications
  • Market Research

It can help manage these activities if you use Chat for these needs.

Reviews

"You'll be in safe hands with BotsCrew. The team has an excellent client understanding and creates value by looking for ways to meet and improve on the project’s intent. " - Adrian Cartland

BotsCrew Reviews

14 buyers and buying teams have used Cuspera to assess how well BotsCrew solved their Chatbot needs. Cuspera uses 63 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Use Cases

Peers recommend Proposal & Quote Management , Onboarding , Tracking & Monitoring Communications , as the business use cases that they have been most satisfied while using BotsCrew.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Proposal & Quote Management

3.86/5 ★

Read Reviews (3)

"...Get a free quote within 24 hours...." Cases Archive
Onboarding with Chat

3.46/5 ★

Read Reviews (1)

"...Our AI developers team implemented the ability to chat with lawyers and then switch the interface between human to robot and human to human...." Case Study Ailira
Tracking & Monitoring Communications

3.42/5 ★

Read Reviews (1)

"BotsCrew built The Bean, an AI chatbot, for Choose Chicago to help visitors find events, restaurants, and attractions during the pandemic. The chatbot lives on the Choose Chicago website and answers questions 24-7. In five months, 22,434 people used The Bean, with a satisfaction rate of 74.7%. The chatbot increased engagement and helped users find local experiences. Users rate The Bean around 4 out of 5 stars." https://botscrew.com/cases/chicago-travel-chatbot/
PEER EXPERIENCES
Proposal & Quote Management

3.86/5 ★

Read Reviews (3)

"...Get a free quote within 24 hours...." Cases Archive
Onboarding with Chat

3.46/5 ★

Read Reviews (1)

"...Our AI developers team implemented the ability to chat with lawyers and then switch the interface between human to robot and human to human...." Case Study Ailira
Tracking & Monitoring Communications

3.42/5 ★

Read Reviews (1)

"BotsCrew built The Bean, an AI chatbot, for Choose Chicago to help visitors find events, restaurants, and attractions during the pandemic. The chatbot lives on the Choose Chicago website and answers questions 24-7. In five months, 22,434 people used The Bean, with a satisfaction rate of 74.7%. The chatbot increased engagement and helped users find local experiences. Users rate The Bean around 4 out of 5 stars." https://botscrew.com/cases/chicago-travel-chatbot/

Customer Testimonials

CUSTOMERS TESTIMONIALS
BotsCrew testimonial

Adrian Cartland

Principal

Cartland Law

You'll be in safe hands with BotsCrew. The team has an excellent client understanding and creates value by looking for ways to meet and improve on the project’s intent. Testimonial By Adrian Cartland
CUSTOMERS TESTIMONIALS
BotsCrew testimonial

Adrian Cartland

Principal

Cartland Law

You'll be in safe hands with BotsCrew. The team has an excellent client understanding and creates value by looking for ways to meet and improve on the project’s intent. Testimonial By Adrian Cartland

Case Studies

COMPANY CASE STUDIES
BotsCrew case study
CASE STUDY Women First Digital

BotsCrew helped Women First Digital migrate and improve their Ally chatbot for reproductive health. The new solution reduced annual spending by 52%. The chatbot now supports six languages and advanced analytics. In the first six months, 29,000 users engaged with the bot, reaching 72% of the yearly ...goal. Women First Digital saw more accurate data and easier content updates after switching vendors.

Read More
BotsCrew case study
CASE STUDY Hill+Knowlton Strategies

BotsCrew built a WhatsApp chatbot for Hill+Knowlton Strategies' \'Pitch, please\' campaign for Adidas. The challenge was to create a chatbot in less than two weeks to help women, girls, and non-binary players find football pitches in London. The chatbot collected user info, provided directions, and... allowed feedback and sharing. In one month, 338 users chatted with the bot, 149 booked a pitch, and 345 people attended games. The campaign exceeded its goal of 100 bookings.

Read More
BotsCrew case study
CASE STUDY Choose Chicago (Chicago Convention and Tourism Bureau)

BotsCrew built The Bean, an AI chatbot, for Choose Chicago to help visitors find events, restaurants, and attractions during the pandemic. The chatbot lives on the Choose Chicago website and answers questions 24-7. In five months, 22,434 people used The Bean, with a satisfaction rate of 74.7%. The ...chatbot increased engagement and helped users find local experiences. Users rate The Bean around 4 out of 5 stars.

Read More

Based on peer insights

Cuspera recommends BotsCrew for

Use Cases Proposal & Quote Management , Onboarding , Tracking & Monitoring Communications
Medium Chat

IT and Other Capabilities

for BotsCrew

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.94/5 ★

Read Reviews (1)
Data Export

2.94/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.94/5 ★

Read Reviews (1)
Data Export

2.94/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.32/5 ★

Read Reviews (8)
Email Support

3.36/5 ★

Read Reviews (1)
Chat Support

3.36/5 ★

Read Reviews (1)
Phone Support

3.36/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.32/5 ★

Read Reviews (8)
Email Support

3.36/5 ★

Read Reviews (1)
Chat Support

3.36/5 ★

Read Reviews (1)
Phone Support

3.36/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.77/5 ★

Read Reviews (10)
Custom Reports

3.99/5 ★

Read Reviews (13)
Analytics

3.59/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.77/5 ★

Read Reviews (10)
Custom Reports

3.99/5 ★

Read Reviews (13)
Analytics

3.59/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for BotsCrew

Top Failure Risks for BotsCrew

Vendor Profile Details

Company Name

BotsCrew LLC

Company Website

https://botscrew.com/

HQ Location

Lviv, Lviv

Employees

11-50

Social

Financials

PRIVATE