Real-World Case Studies and Customer Success Stories with BetterCloud

BetterCloud helped ScottsMiracle-Gro automate IT operations for over 4,000 users. The IT team used BetterCloud to cut offboarding time from... over 30 minutes to under five minutes per employee. This automation let the team focus on strategic projects and SaaS tool management. BetterCloud’s customer support and feedback culture also impressed ScottsMiracle-Gro. The company now relies on BetterCloud for efficient user lifecycle management and workflow automation.
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BetterCloud helped Resident, a home goods company, automate user lifecycle management. Resident had only two IT staff for over 325... employees. Before BetterCloud, user lifecycle management made up 40% of IT work. With BetterCloud, this dropped to just 5%. The User Automation module made it easy to build workflows. Resident saw a huge return on investment almost overnight.
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BetterCloud helped a Southern California school district automate manual IT tasks. The district faced slow onboarding, offboarding, and security risks... due to manual processes. With BetterCloud, they automated workflows, improved file governance, and managed user accounts more securely. The platform saved staff time, cut costs, and reduced human error. Security improved by stopping email leaks and fixing file sharing issues. The district showed clear ROI by tracking hours saved through automation.
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BetterCloud helped Green Dot Public Schools automate onboarding and offboarding for over 10,000 students. Before using BetterCloud, the IT team... managed these tasks manually, leading to errors and missed accounts. With BetterCloud, they created custom workflows for students and staff. This automation saved significant time and removed human error. The team also gained full Google Drive visibility, making audits easier.
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BetterCloud helped Pie Insurance automate SaaS management. The company struggled with manual onboarding and offboarding, which took hours and created... security risks. With BetterCloud, Pie Insurance cut these processes to just 20 minutes. Automation saved over 600 hours a year for IT. The IT-to-user ratio improved from 1:100 to 1:160, saving the cost of an extra IT staff member.
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BetterCloud helped Kin Insurance cut over $100,000 in SaaS licensing costs. The IT team used BetterCloud's Spend Optimization module to... identify unused licenses and reduce renewals. Automated workflows improved user provisioning and deprovisioning for dozens of apps. Kin also automated account deactivation for independent adjusters, boosting security and saving money. The company continues to use BetterCloud to monitor software usage and find more savings.
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BetterCloud gave Bullhorn full SaaS visibility and automated user lifecycle management. Bullhorn faced manual onboarding and offboarding, which wasted time... and created security risks. With BetterCloud, Bullhorn found and managed all SaaS apps and automated workflows. The company saved time and reduced errors. Backups for Google groups became possible, which was not available before. Bullhorn saw immediate benefits and a fully automated ULM process.
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BetterCloud helped Gainsight automate IT workflows. Gainsight's IT team used to do manual onboarding and offboarding, which led to errors... and wasted time. With BetterCloud, they automated these processes, saving time and improving security. The platform also helped Gainsight organize Slack channels and manage user access. Gainsight now has better visibility and fewer mistakes in IT operations.
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BetterCloud helped THE THIRD FLOOR automate IT workflows. The company needed strong security and fast onboarding and offboarding for artists.... Before BetterCloud, onboarding and offboarding took up to 12 people across seven departments. Now, automation with BetterCloud makes the process almost zero-touch for IT. HR no longer needs to follow up on tasks. The company improved data security and saved time for employees. This lets teams focus on more important work.
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BetterCloud helped Global Payments automate IT tasks for over 30,000 employees. The company used BetterCloud to automate bulk user updates,... manage user lifecycles, and simplify admin work. This reduced manual errors and made IT work faster. Global Payments now saves about $3 million every year with BetterCloud. The platform also lowered administrative overhead and improved efficiency.
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BetterCloud helped New Season gain control over shadow IT and improve SaaS visibility. The IT team struggled with onboarding, offboarding,... and unknown applications, leading to wasted resources. BetterCloud uncovered hidden apps and enabled smarter SaaS spending. The platform streamlined permission management, reducing security risks and boosting productivity. New Season now manages SaaS apps more efficiently and uses resources wisely.
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BetterCloud helped Mauldin and Jenkins (MJCPA) automate onboarding and offboarding for their 550+ person team. The IT team faced challenges... managing a dispersed workforce and multiple applications. BetterCloud provided automated workflows, saving 146 hours in six months. The platform improved user account management, security, and compliance. Instant deprovisioning made offboarding fast and secure. MJCPA now operates more efficiently and can focus on strategic work.
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BetterCloud helped Blue Apron automate onboarding and offboarding as their workforce changed. Blue Apron built over 60 automated workflows with... BetterCloud. They set up roles, alerts, and custom integrations for tools like G Suite, Office 365, and Slack. The solution reduced offboarding time from four hours to just 10 minutes. Blue Apron also improved data security and reduced human error.
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BetterCloud helped MERGE, a fast-growing marketing and advertising agency, manage IT after several acquisitions. MERGE faced a messy SaaS environment... with many tools and little visibility. BetterCloud gave them a single dashboard for Microsoft 365 and Google Workspace. The platform automated user management and boosted security with threat protection and data loss prevention. MERGE's IT team saved time and improved security, making their tech stack easier to manage.
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BetterCloud helped Middlesex Health secure their environment and meet HIPAA compliance. The IT team used BetterCloud to resolve a data... breach by removing email forwarding rules and resetting passwords. They automated user offboarding for better accuracy and security. Middlesex Health improved time efficiency, data accuracy, and security. They reduced the number of super admins from 12 to two. BetterCloud's analytics helped them track the cause of the breach.
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BetterCloud gave Bullhorn full visibility into all SaaS apps in use. Bullhorn used BetterCloud to find and manage unknown software.... The platform automated user onboarding and offboarding, replacing manual work. Bullhorn saved time and reduced errors. BetterCloud also let Bullhorn back up Google groups, a feature not available in Google Admin. The benefits appeared right away, making IT work easier and safer.
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