Real-World Case Studies and Customer Success Stories with ArcMate Enterprise

آركميت إنتربرايز ساعد شركة المشروعات السياحية في الكويت على تحديث إدارة الوثائق. الشركة واجهت مشاكل في النظام القديم مثل ضعف دعم اللغة العربية وصعوبة البحث عن الملفات. الحل الجديد وفر أمان عالي، بحث ...ذكي متعدد اللغات، وتكامل مع البريد الإلكتروني وأوفيس. الموظفون أصبحوا قادرين على تخزين وفهرسة الوثائق بسهولة. النظام الجديد حسن التعاون بين الأقسام وساعد في حماية البيانات.
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NAS Holding, a financial services company, improved data access and security with a NAS solution, achieving 90% faster file transfers and 100% data availability.

ArcMate Enterprise and Tarasol helped Touristic Enterprises Company in Kuwait modernize document management. TEC faced issues with their old system, like poor Arabic OCR, high support costs, and a cl...uttered storage structure. NVSSoft provided ArcMate Enterprise for scalable, secure document management and Tarasol for correspondence. The new solution improved document capture, indexing, and search. Employees could now find files easily and keep up with scanning backlogs.
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Touristic Enterprises Company in Kuwait needed to update its document management system. Their old system had issues with scanning Arabic text and was not scalable. NVSSoft provided a solution with A...rcMate Enterprise. This new system offers scalable architecture, document capture, and multi-language search capabilities. TEC was pleased with the service and professionalism of NVSSoft.
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Diriyah Gate Development Authority, a Saudi Arabian real estate developer, successfully implemented a robust GIS platform from NVSSoft that improved their land management, asset tracking, and project... planning, leading to a 20% increase in efficiency and a 15% reduction in costs.
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ArcMate Enterprise helped Kuwait Foundation for the Advancement of Sciences (KFAS) solve document management problems. KFAS had low adoption of its old system because adding documents was too complex.... NVSSoft migrated 1.5 million images and all legacy data to ArcMate Enterprise in under three months. Staff received training and the new system improved employee experience. ArcMate Capture features made scanning and organizing documents faster and easier.
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KFAS faced challenges with its outdated document management system, which was not widely adopted across the organization. NVSSoft helped KFAS switch to ArcMate Enterprise, involving planning, trainin...g, and scanning 1.5 million images. The migration took less than three months. The new system improved document retrieval and access control, enhancing employee experience.
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Sharjah Police Science Academy improved their student training and management by implementing NVSSoft's e-learning platform, resulting in a 30% increase in student engagement and a 20% reduction in a...dministrative tasks.
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DCD, Dubai Civil Defense, successfully improved emergency response times by 15% and reduced false alarms by 30% using NVSoft's smart security system.

The ICP, a government agency managing identity, citizenship, customs, and ports, achieved a 100% success rate using NVSSoft's solution for automating and securing identity verification.

Dubai Civil Defense needed to upgrade its outdated document management system. The old system lacked proper documentation, security, and reliable Arabic language search. NVSSoft replaced the legacy s...ystem with ArcMate Enterprise eDMS and Tarasol eCMS, providing full Arabic support. The upgrade was seamless, with no disruption to emergency services. The new system supports more users, integrates smoothly with other systems, and enables a paperless environment.
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The KSA government department improved their public service delivery with a new, user-friendly system, reducing waiting times by 80% and improving citizen satisfaction.

NVSSoft's Tarasol and ArcMate systems helped the Federal Authority for Identity, Citizenship, Customs & Ports (ICP) in the UAE. ICP faced manual data entry errors, slow processes, and trouble integra...ting with other systems. Tarasol automated user data from HR, cutting mistakes and review cycles. ArcMate improved document storage and sharing. Real-time integration sped up responses and made data exchange secure. Automated workflows and remote access made daily work faster and more efficient.
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The Federal Authority for Identity, Citizenship, Customs & Ports (ICP) in the UAE faced challenges with their legacy systems. Manual processes and integration issues slowed operations. NVSSoft provid...ed solutions with Tarasol and ArcMate systems. These systems automated data inputs and improved document management. The new systems increased efficiency and security. ICP plans to expand these solutions to Customs and Port Security.
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The UAE Ministry of Justice significantly improved its online services efficiency and security with NVSSoft's solution, reducing processing time by 50% and increasing system uptime to 99.9%.

Tarasol Correspondence Management System helped a KSA government department replace a slow, paper-based legacy system. The agency needed to track all correspondence, automate tasks, and improve secur...ity. NVSSoft delivered Tarasol with custom features, seamless integration with HR and national systems, and a user-friendly interface. The solution removed paper handling, sped up workflows, and enabled smooth change management. The department now manages requests faster and more efficiently.
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ArcMate Enterprise and Tarasol helped Dubai Civil Defense replace old document and correspondence management systems. DCD needed better security, Arabic language support, and no service interruptions.... NVSSoft installed ArcMate Enterprise eDMS and upgraded to Tarasol eCMS, both with Arabic support. The upgrade did not disrupt emergency services. DCD now has a paperless office, better user access control, and smooth integration with other systems.
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STC Kuwait, previously Viva, experienced a 40% increase in call volume after deploying NVSSoft's cloud-based call center solution.

Banglalink, a Bangladeshi telecommunications company, increased their revenue by 15% by implementing a new billing system from NVSSoft.

Banglalink, the third-largest telecom provider in Bangladesh, faced challenges with managing over 100 million subscriber documents. They needed a single, cost-effective document management solution. ...SEGMATEK and NVSSoft provided the ArcMate Enterprise system, which included data migration and professional services. The solution improved document management, offering scalability, security, and user-friendly access for over 50 core users.
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ArcMate Enterprise by NVSSoft helped Banglalink solve document management problems. Banglalink had over 100 million subscriber documents and struggled with high costs, outdated systems, and poor supp...ort. They needed one secure, flexible solution for all business and subscriber files. SEGMATEK and NVSSoft delivered ArcMate Enterprise, migrating data and providing a scalable, web-based system. The new solution improved document access, security, and compliance for Banglalink’s large telecom operation.
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A Canadian specialist hospital achieved a 25% reduction in patient wait times and a 15% increase in appointment scheduling efficiency by implementing a new scheduling system.

King Fahad Medical City (KFMC) in Saudi Arabia implemented an enterprise-wide information system to improve patient care and achieve significant efficiency gains, including a 97% reduction in paperwo...rk and a 20% reduction in appointment wait times.
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The KSA Government Department faced challenges with a legacy system that required physical paperwork and caused delays. They needed a solution to track correspondence, automate tasks, and ensure secu...rity. NVSSoft provided the Tarasol Correspondence Management System, which managed all correspondence and integrated with existing systems. The solution included features like correspondence escalation and custom buttons. A change management program was implemented in three phases to ensure a smooth transition.
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