Amity Social Cloud Overview
Amity Social Cloud is a flagship product, that supercharges the platform with social features — from Feeds and Chat to Stories and Live Streaming. Build online communities, drive social engagement, create positive experiences, and grow the revenue.
It helps to provide communities around the brand with a way to connect and increase customer loyalty, retention, and interest. Integrate social features into the app to enhance the user experience and boost engagement. Creates a more dynamic, casual, and familiar way for customers to connect with the brand. Transform online shopping into a rich and engaging experience by implementing in-app streaming and video features and so on.
Its features include transforming customers into brand ambassadors, Amplifying communities within the platform, Enhancing the employee experience for the workforce, Growing online sales with social commerce, Saving costs and providing a better experience with automated customer service and more.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Amity Social Cloud solved their Community Management needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Amity Social Cloud.
Use Cases
Peers recommend Engagement Management , Content Management , Personalized Marketing , as the business use cases that they have been most satisfied while using Amity Social Cloud.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Social Media and Video |
4.82/5 ★ |
"...Personalize users' experience on your app and build AI-powered chatbots for superior customer interactions...." Chatbots and AI Solutions |
| engaging and following up |
4.82/5 ★ |
"...Integrate social features, interactive chatbots, and live chat SDK to engage your customers...." Power-up your App & Boost Engagement with Social Features |
| Content Management |
4.54/5 ★ |
"...Let them create engaging content and share it with others through comments and likes. ..." Start Real Connections |
| content publishing |
4.23/5 ★ |
"...Let customers scroll through algorithmically personalized posts and content and interact through likes, Reactions, and Comments. ..." In-app Social features |
| content sharing |
4.15/5 ★ |
"...Feeds are the best way to share information and content in a fun and interactive way...." In-app Social features |
| content curation |
3.84/5 ★ |
"...Let them create engaging content and share it with others through comments and likes. ..." Start Real Connections |
| Personalized Marketing with Social Media |
4.50/5 ★ |
"...Personalize your marketing campaigns and boost your sales performance with Amity's automated chatbot solutions...." Unleash personalized campaigns |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Social Media and Video |
4.82/5 ★ |
"...Personalize users' experience on your app and build AI-powered chatbots for superior customer interactions...." Chatbots and AI Solutions |
|
| engaging and following up |
4.82/5 ★ |
| Content Management |
4.54/5 ★ |
"...Let them create engaging content and share it with others through comments and likes. ..." Start Real Connections |
|
| content publishing |
4.54/5 ★ |
| content sharing |
4.54/5 ★ |
| content curation |
4.54/5 ★ |
| Personalized Marketing with Social Media |
4.50/5 ★ |
"...Personalize your marketing campaigns and boost your sales performance with Amity's automated chatbot solutions...." Unleash personalized campaigns |
|
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 616 insights from peers and experts to help you assess how these Amity Social Cloud use cases fit your Community Management needs.
Frequently Asked Questions(FAQ)
for Amity Social Cloud
What is Amity Social Cloud?
What is Amity Social Cloud used for?
What are the top features of Amity Social Cloud?
What are Amity Social Cloud alternatives?
Where is Amity Social Cloud located?
Peers used Amity Social Cloud to Enhance customer relationships and Increase sales & revenue
Amity Social Cloud Alternatives
Peer and Expert Opinion on Features
for Amity Social Cloud
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (37) |
| bot | Read Reviews (32) |
| Live streaming | Read Reviews (27) |
| Alerts: popups & Notifications | Read Reviews (13) |
| Interactive content | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (37) |
| bot | Read Reviews (32) |
| Live streaming | Read Reviews (27) |
| Alerts: popups & Notifications | Read Reviews (13) |
| Interactive content | Read Reviews (6) |
IT and Other Capabilities
for Amity Social Cloud
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (5) |
| Data Import | Read Reviews (4) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (5) |
| Data Import | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (49) |
| Chat Support | Read Reviews (26) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (49) |
| Chat Support | Read Reviews (26) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (16) |
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (16) |
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for Amity Social Cloud
Overall Risk Meter
Top Failure Risks for Amity Social Cloud
Vendor Profile Details
Company Name
Amity Corporation
Company Website
https://www.amity.co/HQ Location
Twelve Quays House, Egerton Wharf, Wirral, CH41 1LD
Employees
251-500
Social
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