Amity Social Cloud Overview
This is a summary of the comprehensive capabilities and benefits of Amity Social Cloud based on over 616 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Amity Social Cloud, Bettermode, Packback, Khoros Communities, ONEsite, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Amity Social Cloud is right for your needs? Our Cuspera AI engine can evaluate how Amity Social Cloud fits your specific business needs, industry, and context. Get your personalized assessment report today.
Amity Social Cloud supports business activities such as:
- Engagement Management
- Content Management
- Personalized Marketing
- Customise Loyalty Program
- Engaging On Social Media
Amity Social Cloud can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Improve Digital And Social Presence, Acquire Customers, Improve Brand Engagement, etc. It can help manage these activities if you use Social Media and Video for these needs. As a solution, Amity Social Cloud's capabilities include Personalization, Bot, Live Streaming, etc.
Reviews
"...While Live Chat helped boost episodic-based consumption, keeping users engaged without the pull from streamed content was a significant challenge...." TrueID
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Amity Social Cloud solved their Community Management needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Amity Social Cloud.
Use Cases
Peers recommend Engagement Management , Content Management , Personalized Marketing , as the business use cases that they have been most satisfied while using Amity Social Cloud.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Social Media and Video |
4.82/5 ★ |
"...While Live Chat helped boost episodic-based consumption, keeping users engaged without the pull from streamed content was a significant challenge...." TrueID |
| engaging and following up |
4.82/5 ★ |
"...Utilizing Amity's Chat today, AirAsia hosts various solutions to engage their in-app communities inside a dedicated Chat tab...." AirAsia |
| Content Management |
4.54/5 ★ |
"...Amity is happy to be working with True to grow Community further, working on live video integrations, and opening the door for real content created by partners and influencers. ..." TrueID |
| content publishing |
4.23/5 ★ |
"...Let customers scroll through algorithmically personalized posts and content and interact through likes, Reactions, and Comments. ..." In-app Social features |
| content sharing |
4.15/5 ★ |
"...Feeds are the best way to share information and content in a fun and interactive way...." Interactive feeds, Chat and Video integration |
| content curation |
3.84/5 ★ |
"...Amity is happy to be working with True to grow Community further, working on live video integrations, and opening the door for real content created by partners and influencers. ..." TrueID |
| Personalized Marketing with Social Media |
4.50/5 ★ |
"...Automate personalized sales and marketing...." Grow Sales with Social Features, Livestream and Video integration |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Social Media and Video |
4.82/5 ★ |
"...While Live Chat helped boost episodic-based consumption, keeping users engaged without the pull from streamed content was a significant challenge...." TrueID |
|
| engaging and following up |
4.82/5 ★ |
| Content Management |
4.54/5 ★ |
"...Amity is happy to be working with True to grow Community further, working on live video integrations, and opening the door for real content created by partners and influencers. ..." TrueID |
|
| content publishing |
4.54/5 ★ |
| content sharing |
4.54/5 ★ |
| content curation |
4.54/5 ★ |
| Personalized Marketing with Social Media |
4.50/5 ★ |
"...Automate personalized sales and marketing...." Grow Sales with Social Features, Livestream and Video integration |
|
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 616 insights from peers and experts to help you assess how these Amity Social Cloud use cases fit your Community Management needs.
Frequently Asked Questions(FAQ)
for Amity Social Cloud
What is Amity Social Cloud?
What is Amity Social Cloud used for?
What are the top features of Amity Social Cloud?
What are Amity Social Cloud alternatives?
Where is Amity Social Cloud located?
Peers used Amity Social Cloud to Enhance customer relationships and Increase sales & revenue
Amity Social Cloud Alternatives
Peer and Expert Opinion on Features
for Amity Social Cloud
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (37) |
| bot | Read Reviews (32) |
| Live streaming | Read Reviews (27) |
| Alerts: popups & Notifications | Read Reviews (13) |
| Interactive content | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (37) |
| bot | Read Reviews (32) |
| Live streaming | Read Reviews (27) |
| Alerts: popups & Notifications | Read Reviews (13) |
| Interactive content | Read Reviews (6) |
IT and Other Capabilities
for Amity Social Cloud
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (5) |
| Data Import | Read Reviews (4) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (5) |
| Data Import | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (49) |
| Chat Support | Read Reviews (26) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (49) |
| Chat Support | Read Reviews (26) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (16) |
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (16) |
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for Amity Social Cloud
Overall Risk Meter
Top Failure Risks for Amity Social Cloud
Vendor Profile Details
Company Name
Amity Corporation
Company Website
https://www.amity.co/HQ Location
Twelve Quays House, Egerton Wharf, Wirral, CH41 1LD
Employees
251-500
Social
Financials
PRIVATE
Get a personalised risk report for Amity Social Cloud
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Amity Social Cloud may get in touch with you regarding your request.
Request Custom Quote
Amity Corporation will get in touch with you regarding your request.