Amity Social Cloud Overview

Amity Social Cloud is a flagship product, that supercharges the platform with social features — from Feeds and Chat to Stories and Live Streaming. Build online communities, drive social engagement, create positive experiences, and grow the revenue.

It helps to provide communities around the brand with a way to connect and increase customer loyalty, retention, and interest. Integrate social features into the app to enhance the user experience and boost engagement. Creates a more dynamic, casual, and familiar way for customers to connect with the brand. Transform online shopping into a rich and engaging experience by implementing in-app streaming and video features and so on.

Its features include transforming customers into brand ambassadors, Amplifying communities within the platform, Enhancing the employee experience for the workforce, Growing online sales with social commerce, Saving costs and providing a better experience with automated customer service and more.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Amity Social Cloud solved their Community Management needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Amity Social Cloud.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Improve Brand Engagement
  • Launch New Products
  • Build Brand Awareness
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Content Management , Personalized Marketing , as the business use cases that they have been most satisfied while using Amity Social Cloud.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Social Media and Video

4.82/5

Read Reviews (159)

"...Personalize users' experience on your app and build AI-powered chatbots for superior customer interactions...." Chatbots and AI Solutions
engaging and following up

4.82/5

Read Reviews (100)

"...Integrate social features, interactive chatbots, and live chat SDK to engage your customers...."
Content Management

4.54/5

Read Reviews (12)

"...Let them create engaging content and share it with others through comments and likes. ..." Start Real Connections
content publishing

4.23/5

Read Reviews (5)

"...Let customers scroll through algorithmically personalized posts and content and interact through likes, Reactions, and Comments. ..."
content sharing

4.15/5

Read Reviews (4)

"...Feeds are the best way to share information and content in a fun and interactive way...."
content curation

3.84/5

Read Reviews (2)

"...Let them create engaging content and share it with others through comments and likes. ..."
Personalized Marketing with Social Media

4.50/5

Read Reviews (8)

"...Personalize your marketing campaigns and boost your sales performance with Amity's automated chatbot solutions...." Unleash personalized campaigns
PEER EXPERIENCES
Engagement Management with Social Media and Video

4.82/5

Read Reviews (159)

"...Personalize users' experience on your app and build AI-powered chatbots for superior customer interactions...." Chatbots and AI Solutions
engaging and following up

4.82/5

Read Reviews (100)

Content Management

4.54/5

Read Reviews (12)

"...Let them create engaging content and share it with others through comments and likes. ..." Start Real Connections
content publishing

4.54/5

Read Reviews (5)

content sharing

4.54/5

Read Reviews (4)

content curation

4.54/5

Read Reviews (2)

Personalized Marketing with Social Media

4.50/5

Read Reviews (8)

"...Personalize your marketing campaigns and boost your sales performance with Amity's automated chatbot solutions...." Unleash personalized campaigns

19+ more Business Use Cases

Our AI advisor, Wyz, harnessed 616 insights from peers and experts to help you assess how these Amity Social Cloud use cases fit your Community Management needs.

Frequently Asked Questions(FAQ)

for Amity Social Cloud

What is Amity Social Cloud?

Amity Social Cloud is a flagship product, that supercharges the platform with social features — from Feeds and Chat to Stories and Live Streaming. Build online communities, drive social engagement, create positive experiences, and grow the revenue.

What is Amity Social Cloud used for?

Amity Social Cloud is a Community Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Content Management and Personalized Marketing .

What are the top features of Amity Social Cloud?

Personalization, bot and Live streaming are some of the top features of Amity Social Cloud.

What are Amity Social Cloud alternatives?

Tribe Community Platform, Packback, Khoros Communities and ONEsite are popular alternatives for Amity Social Cloud.

Where is Amity Social Cloud located?

Amity Social Cloud is headquartered at Twelve Quays House, Egerton Wharf, Wirral, CH41 1LD.

Peers used Amity Social Cloud to Enhance customer relationships and Increase sales & revenue

Peer and Expert Opinion on Features

for Amity Social Cloud

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.56/5

Read Reviews (37)
bot

4.36/5

Read Reviews (32)
Live streaming

4.29/5

Read Reviews (27)
Alerts: popups & Notifications

4.36/5

Read Reviews (13)
Interactive content

4.23/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Personalization

4.56/5

Read Reviews (37)
bot

4.36/5

Read Reviews (32)
Live streaming

4.29/5

Read Reviews (27)
Alerts: popups & Notifications

4.36/5

Read Reviews (13)
Interactive content

4.23/5

Read Reviews (6)

IT and Other Capabilities

for Amity Social Cloud

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.50/5

Read Reviews (5)
Data Import

3.42/5

Read Reviews (4)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.50/5

Read Reviews (5)
Data Import

3.42/5

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.42/5

Read Reviews (49)
Chat Support

4.23/5

Read Reviews (26)
Email Support

3.17/5

Read Reviews (2)
Phone Support

3.17/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.42/5

Read Reviews (49)
Chat Support

4.23/5

Read Reviews (26)
Email Support

3.17/5

Read Reviews (2)
Phone Support

3.17/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.22/5

Read Reviews (16)
Custom Reports

4.06/5

Read Reviews (12)
Analytics

3.72/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.22/5

Read Reviews (16)
Custom Reports

4.06/5

Read Reviews (12)
Analytics

3.72/5

Read Reviews (3)

Software Failure Risk Guidance

?

for Amity Social Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for Amity Social Cloud

Vendor Profile Details

Company Name

Amity Corporation

Company Website

https://www.amity.co/

HQ Location

Twelve Quays House, Egerton Wharf, Wirral, CH41 1LD

Employees

251-500

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