Publishing Case Studies and Success Stories with Alloy Software
CASE STUDY Wolters Kluwer Health
Alloy Software helped Wolters Kluwer Health improve their IT service management. The company needed a scalable solution to support global operations and 24/7 service desk needs. Their old system, Tra...ck-It!, had too many manual steps and lacked alerts and escalation. Alloy provided a system that could grow with the company and automate key processes. This improved ticket handling and service delivery for Wolters Kluwer Health.
Alloy Software helped Wolters Kluwer Health improve IT service management. The company needed a better way to handle support tickets across global offices. Their old system, Track-It!, was slow and m...anual. Alloy provided a solution with automated workflows and alerts. This made support faster and more organized for their teams.
Financial Services Case Studies and Success Stories with Alloy Software
CASE STUDY Illinois National Bank (INB)
Alloy Navigator helped Illinois National Bank manage its growing IT assets. The bank needed to move from a fragmented, spreadsheet-based system to an automated solution. Alloy Navigator provided accu...rate software recognition and a formal help desk. This improved IT asset management and supported the bank’s growth goals.
Alloy Navigator helped Illinois National Bank manage its growing IT assets. The bank moved from spreadsheets to a fully automated system. This improved control over IT infrastructure. The solution al...so supported the setup of a formal help desk. INB now exceeds the service level of larger competitors.
Entertainment Case Studies and Success Stories with Alloy Software
CASE STUDY Blitz Games Studios
Alloy Navigator helped Blitz Games Studios manage IT assets and software licensing. Blitz Games needed a single system after rapid growth. The solution provided software inventory data for compliance.... It gave a full, accurate network inventory. The company could make better decisions about asset purchases and allocation. Project cost analysis became more accurate. Reports and data for audits and budgets were easy to get.
Alloy Navigator helped Blitz Games Studios manage IT assets and software licensing. The company needed a single system after rapid growth. Alloy Navigator provided software inventory, network invento...ry, and compliance tools. Blitz Games used it for audits, budgets, and project cost analysis. The solution supported future IT growth and made asset decisions easier.
Education Case Studies and Success Stories with Alloy Software
CASE STUDY Saint Edward’s School
Alloy Navigator helped Saint Edward’s School automate its help desk and IT inventory. The school had a manual, paper-based system for tracking repairs and inventory. This process was slow and took a ...lot of time. With Alloy Navigator, the school made its IT support faster and more efficient. The Director of IT said the solution made their operations simpler and more effective.
Alloy Navigator helped the University of Oklahoma's Athletic Information Systems improve IT support. The team manages IT for 475 student-athletes and over 37 departments. They used Asset Navigator's ...PC auditing feature to save costs. The solution streamlined IT management for the athletics department. This led to better service delivery and efficiency for the university's sports programs.
CASE STUDY Southern California College of Optometry (SCCO)
Alloy Software helped Southern California College of Optometry (SCCO) automate their service desk operations. SCCO needed to support technology across their college and clinics. They used Alloy Softw...are to streamline IT support and improve service delivery. The solution provided tools for incident management, change management, and workflow automation. SCCO enhanced their IT response times and service quality with Alloy Software.
Alloy Navigator helped the University of Oklahoma's Athletic Information Systems improve IT service management. The department needed better tools for incident, problem, and change management. Alloy ...Navigator provided unified workflows, a centralized service desk, and automation features. The solution streamlined IT support and enhanced service delivery for the athletics department. This led to more efficient operations and better support for staff and students.
Alloy Software helped The Juilliard School improve IT service management. The school needed better support for its dynamic and creative environment. Alloy Software provided tools for incident, proble...m, and change management. The solution streamlined IT support and improved response times. The Juilliard School now delivers better service to students and staff.
Alloy helped Saint Edward’s School automate its help desk and IT inventory. The school managed 500 tablets, 100 desktops, and over 20 servers for 650 students and staff. Before Alloy, they used a pap...er log system for repairs and inventory, which was slow and inefficient. With Alloy, they improved IT support and streamlined asset tracking. This made their IT processes faster and more organized.
CASE STUDY Southern California College of Optometry (SCCO)
Alloy Software helped Southern California College of Optometry (SCCO) automate its service desk operations. SCCO needed to support technology for its college and clinics. Alloy Software provided IT s...ervice management tools to streamline support and improve service delivery. SCCO now manages incidents, changes, and assets more efficiently. The solution enhanced response times and centralized IT support for the college.
Alloy Software helped The Juilliard School improve IT service management. Juilliard needed better tools to support students and staff. Alloy provided a platform for incident, problem, and change mana...gement. The solution made IT support faster and more organized. Juilliard now delivers better service to its community.
Marketing and Advertising Case Studies and Success Stories with Alloy Software
CASE STUDY Leo Burnett Group
Alloy Navigator helped Leo Burnett Group manage IT support as the company grew. The IT team supported 700 end-users across the Middle East and North Africa. Alloy Navigator provided tools for inciden...t, problem, and change management. The solution improved response times and service delivery. Leo Burnett Group used Alloy Navigator to streamline IT operations and support business growth.
Alloy Navigator helped Leo Burnett Group manage IT services as the company grew. The IT team supported 700 end-users across the Middle East and North Africa. Alloy Navigator provided tools for incide...nt, problem, and change management. The solution improved IT support and service delivery. Leo Burnett Group used Alloy Navigator to streamline workflows and manage assets efficiently.
Manufacturing Case Studies and Success Stories with Alloy Software
CASE STUDY Makita U.S.A
Alloy Navigator helped Makita U.S.A improve their IT support. Before, Makita tracked help desk calls with notepads and spreadsheets. They had no help desk software. After using Alloy Navigator, most ...IT problems are solved the same day or within 24 hours. The easy user interface and strong support were key reasons for choosing Alloy Navigator.
Alloy Navigator helped Makita U.S.A solve IT support challenges across many regional offices. Before, Makita had no help desk software and tracked support calls manually. With Alloy Navigator, Makita... set up a central help desk system. IT staff now track and manage support requests more easily. This improved response times and made IT service delivery more efficient.
Hospital & Health Care Case Studies and Success Stories with Alloy Software
CASE STUDY North Cumbria Integrated Care NHS Foundation Trust
Alloy Software helped North Cumbria Integrated Care NHS Foundation Trust manage IT challenges during COVID-19. The Trust provides hospital and community health services to over 500,000 people. They n...eeded reliable digital healthcare and IT support. Alloy Software delivered tools for incident, problem, and change management. This improved IT service delivery and response times for the Trust during the pandemic.
CASE STUDY North Cumbria Integrated Care NHS Foundation Trust
Alloy Software helped North Cumbria Integrated Care NHS Foundation Trust manage IT challenges during COVID-19. The Trust provides hospital and community health services to 500,000 people and employs ...over 6,500 staff. During the pandemic, digital healthcare became critical. Alloy Software supported the Trust in redesigning patient health pathways and improving IT service delivery. This helped the Trust respond quickly and support local communities.
Automotive Case Studies and Success Stories with Alloy Software
CASE STUDY Salvage Direct
Alloy Software helped Salvage Direct improve its IT help desk processes. Salvage Direct needed a better way to manage hardware assets for its remote and mobile workforce. The company chose Alloy Soft...ware to organize IT governance and track laptops and cell phones. Alloy Software provided tools for incident management and asset tracking. This made it easier for Salvage Direct to support its growing business and remote employees.
Alloy Navigator helped Salvage Direct improve its IT help desk processes. Salvage Direct needed a better way to manage hardware assets and support a mobile workforce. The company was growing fast and... needed organized IT governance. After using Alloy Navigator, support calls dropped from 2000 to fewer than 300 each month. This let help desk staff take on more important work.
