Alfresco ECM Overview

Alfresco-ECM by Hyland optimizes workflows and improves document security. Enhanced collaboration efficiency is achieved through their content management products.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using Alfresco ECM.

Other use cases:

  • Sales Document Management
  • Sending & Publishing Communications
  • Helpdesk Management
  • Engaging And Following Up
  • Customer Case Management
  • Training & Onboarding
  • Knowledge Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Alfresco ECM.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve ROI
  • Establish Thought Leadership
See all business priorities See less business priorities

Alfresco ECM Use-Cases and Business Priorities: Customer Satisfaction Data

Alfresco ECM's features include Recording, Personalization, and Dashboard.

Reviews

"We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming ...to us. For those already using it, it’s mostly been a big success." - Erik Bosveld

Alfresco ECM, Nuxeo Platform, DocuShare ECM Platform, M-files, DocStar ECM, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Alfresco ECM

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Alfresco ECM is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Alfresco ECM Use Cases

How efficiently Does Alfresco ECM manage your Content Management?

How can Alfresco ECM enhance your Workflow Management process?

What benefits does Alfresco ECM offer for Collaboration?

What Are the key features of Alfresco ECM for Sales Document Management?

What makes Alfresco ECM ideal for Sending & Publishing Communications?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Alfresco ECM solved their Content Management Systems needs. Cuspera uses 1579 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Alfresco ECM testimonial

Erik Bosveld

Program Manager

DICTU

We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming to us. For those already using it, it’s mostly bee...n a big success.

Testimonial By Erik Bosveld
Alfresco ECM testimonial

Mauro Cacciafani

Architecture & Security Manager

Publiacqua S.p.A.

Thanks to Alfresco we achieved the goal to integrate all our different applications with one single DMS platform and managing one platform is much easier, from a maintenance and cost efficiency point of view. Testimonial By Mauro Cacciafani
Alfresco ECM testimonial

Gautier Poletto

Project Leader in the Information System and Digital Department

Gironde

Being able to access data and perform searches more efficiently, having the information one needs to hand with no risk of it getting lost, improved tracking of sensitive data, better cooperation and more effective dissemination of information, saving on space and maintenance by going paperless ─ th...ese are all arguments that will persuade management of the benefits of the project.

Testimonial By Gautier Poletto
CUSTOMERS TESTIMONIALS
Alfresco ECM testimonial

Erik Bosveld

Program Manager

DICTU

We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming to us. For those already using it, it’s mostly bee...n a big success.

Testimonial By Erik Bosveld
Alfresco ECM testimonial

Mauro Cacciafani

Architecture & Security Manager

Publiacqua S.p.A.

Thanks to Alfresco we achieved the goal to integrate all our different applications with one single DMS platform and managing one platform is much easier, from a maintenance and cost efficiency point of view. Testimonial By Mauro Cacciafani
Alfresco ECM testimonial

Gautier Poletto

Project Leader in the Information System and Digital Department

Gironde

Being able to access data and perform searches more efficiently, having the information one needs to hand with no risk of it getting lost, improved tracking of sensitive data, better cooperation and more effective dissemination of information, saving on space and maintenance by going paperless ─ th...ese are all arguments that will persuade management of the benefits of the project.

Testimonial By Gautier Poletto

Case Studies

COMPANY INDUSTRY CASE STUDIES
Alfresco ECM case study
Information Technology and Services
Information Technology and Services
Case Study CIRB

How with Alfresco, the CIRB is dematerializing the document procedures of public bodies in the Brussels-Capital Re

Read More
Alfresco ECM case study
Information Technology and Services
Information Technology and Services
Case Study Lombardia Informatica

How Lombardia Informatica Improves Efficiency, Collaboration and Customer Satisfaction with Alfresco

Read More
Alfresco ECM case study
Hospital & Health Care
Hospital & Health Care
Case Study Capio St Goran Hospital

How Alfresco Streamlines Document Management and Collaboration for Critical Care at Capio St Goran

Read More

Frequently Asked Questions(FAQ)

for Alfresco ECM

What is Alfresco ECM?

Alfresco ECM is an Enterprise Content Management software that is scalable and customizable and can be deployed on cloud, on-premises and hybrid-cloud configurations. It can be used in industries such as Financial Services, Healthcare, Manufacturing and more.

Alfresco ECM has a cloud native architecture enabling scalability and accessibility and integrates with other applications. Its capabilities include Document management, Document Scanning and Capture, Enterprise Collaboration, Information Governance, Intelligence and Analytics.

Alfresco ECM enables content management and processes to work in sync enabling optimization of information flow through the organization. The standards-based process engine ensures the content supports the business goals. Information Governance features include compliance and controls to reduce business risk, automated records life-cycle management from capture through retention and final destruction. It enables secure access to content from anywhere with file share and collaboration made possible over a variety of channels such as web browsers, mobile apps and more.

What is Alfresco ECM used for?

Alfresco ECM is a Content Management Systems Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Workflow Management and Collaboration .

What are the top features of Alfresco ECM?

Recording, Personalization and Dashboard are some of the top features of Alfresco ECM.

Who uses Alfresco ECM?

Alfresco ECM is used by Information Technology And Services, Government Administration and Education among other industries.

What are Alfresco ECM alternatives?

Nuxeo Platform, DocuShare ECM Platform, M-Files and DocStar ECM are popular alternatives for Alfresco ECM.

Where is Alfresco ECM located?

Alfresco ECM is headquartered at 1825 S Grant St, Suite 900, San Mateo, California CA 94402, US.
lightning

Peers used Alfresco ECM for content management and workflow management

Alfresco ECM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.90/5 ★

Read Reviews (1)
Custom Reports

4.34/5 ★

Read Reviews (99)
Analytics

3.63/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.90/5 ★

Read Reviews (1)
Custom Reports

4.34/5 ★

Read Reviews (99)
Analytics

3.63/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for Alfresco ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for Alfresco ECM

Alfresco Profile

Company Name

Alfresco

Company Website

https://www.alfresco.com/

HQ Location

1825 S Grant St, Suite 900, San Mateo, California CA 94402, US

Employees

251-500

Social

Financials

SERIES D