Alfresco ECM Overview

Alfresco-ECM by Hyland optimizes workflows and improves document security. Enhanced collaboration efficiency is achieved through their content management products.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using Alfresco ECM.

Other use cases:

  • Sales Document Management
  • Sending & Publishing Communications
  • Helpdesk Management
  • Engaging And Following Up
  • Customer Case Management
  • Training & Onboarding
  • Knowledge Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Alfresco ECM.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve ROI
  • Establish Thought Leadership
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Alfresco ECM Use-Cases and Business Priorities: Customer Satisfaction Data

Alfresco ECM's features include Recording, Personalization, and Dashboard.

Reviews

"Alfresco has been simple to use, fast to learn, well structured and the functionality is ideal for collaboration. We have an excellent relationship with Alfresco and the Lutech team and are grateful for the support that has helped us get up and runn...ing so quickly and continues to help us maintain a productive platform." - Gianluca Di Salvo

Alfresco ECM, Nuxeo Platform, DocuShare ECM Platform, M-files, DocStar ECM, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Alfresco ECM

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Alfresco ECM is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Alfresco ECM Use Cases

How can Alfresco ECM optimize your Content Management Workflow?

Alfresco Content Services offers open, flexible, and scalable Enterprise Content Management capabilities. It enables document sharing, collaboration, and metadata approval flows. Alfresco may not be appropriate for dynamic content publishing, co-authoring, and collaboration, as well as lacks mobile content management and a mature Web Content Management system.
"...Additionally, Alfresco offers the ability to publish your content directly to certain websites and social media networks...." Peer review by Varun Shah, Software Engineer, MedImpact Healthcare Systems, Inc.

What Are the key features of Alfresco ECM for Workflow Management?

Alfresco provides workflow management capabilities that enable easy creation and customization of workflows, allowing for collaboration and streamlined processes. Users can leverage built-in workflow templates or create custom workflows using a robust and scalable platform. However, Alfresco's user interface requires knowledge of specific frameworks for effective development.
"...End users of Alfresco include Dutch government employees, who use the platform to initiate cases, manage records, complete workflows, store documents and maintain overall compliance...." Case Study DICTU

How does Alfresco ECM facilitate Collaboration?

What solutions does Alfresco ECM provide for Sales Document Management?

Why is Alfresco ECM the best choice for Sending & Publishing Communications?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Alfresco ECM solved their Content Management Systems needs. Cuspera uses 1579 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Alfresco ECM testimonial

Gianluca Di Salvo

IT Manager

Lombardia Informatica

Alfresco has been simple to use, fast to learn, well structured and the functionality is ideal for collaboration. We have an excellent relationship with Alfresco and the Lutech team and are grateful for the support that has helped us get up and running so quickly and continues to help us maintain a... productive platform.

Testimonial By Gianluca Di Salvo
Alfresco ECM testimonial

Marie Carisson

Project Manager

Capio St Goran Hospital

We now have a system that is simple to use, and one where the information flow is automatically managed. The risk of incorrect information being spread in the organisation has been significantly reduced, and we’ve eliminated the need to invest time in providing employees with specialised user train...ing.

Testimonial By Marie Carisson
Alfresco ECM testimonial

Gautier Poletto

Project Leader in the Information System and Digital Department

Gironde

Being able to access data and perform searches more efficiently, having the information one needs to hand with no risk of it getting lost, improved tracking of sensitive data, better cooperation and more effective dissemination of information, saving on space and maintenance by going paperless ─ th...ese are all arguments that will persuade management of the benefits of the project.

Testimonial By Gautier Poletto
CUSTOMERS TESTIMONIALS
Alfresco ECM testimonial

Gianluca Di Salvo

IT Manager

Lombardia Informatica

Alfresco has been simple to use, fast to learn, well structured and the functionality is ideal for collaboration. We have an excellent relationship with Alfresco and the Lutech team and are grateful for the support that has helped us get up and running so quickly and continues to help us maintain a... productive platform.

Testimonial By Gianluca Di Salvo
Alfresco ECM testimonial

Marie Carisson

Project Manager

Capio St Goran Hospital

We now have a system that is simple to use, and one where the information flow is automatically managed. The risk of incorrect information being spread in the organisation has been significantly reduced, and we’ve eliminated the need to invest time in providing employees with specialised user train...ing.

Testimonial By Marie Carisson
Alfresco ECM testimonial

Gautier Poletto

Project Leader in the Information System and Digital Department

Gironde

Being able to access data and perform searches more efficiently, having the information one needs to hand with no risk of it getting lost, improved tracking of sensitive data, better cooperation and more effective dissemination of information, saving on space and maintenance by going paperless ─ th...ese are all arguments that will persuade management of the benefits of the project.

Testimonial By Gautier Poletto

Case Studies

COMPANY CASE STUDIES
Alfresco ECM case study
Case Study Municipality of Queretaro

How Municipality of Querétaro Achieves Compliance with General Law on Archives in record time thanks to the Alfresco platform

Read More
Alfresco ECM case study
Case Study NYPIUA

How New York Property Insurance Underwriting Association Hits Homerun with Alfresco

Read More
Alfresco ECM case study
Case Study Lombardia Informatica

How Lombardia Informatica Improves Efficiency, Collaboration and Customer Satisfaction with Alfresco

Read More

Frequently Asked Questions(FAQ)

for Alfresco ECM

What is Alfresco ECM?

Alfresco ECM is an Enterprise Content Management software that is scalable and customizable and can be deployed on cloud, on-premises and hybrid-cloud configurations. It can be used in industries such as Financial Services, Healthcare, Manufacturing and more.

Alfresco ECM has a cloud native architecture enabling scalability and accessibility and integrates with other applications. Its capabilities include Document management, Document Scanning and Capture, Enterprise Collaboration, Information Governance, Intelligence and Analytics.

Alfresco ECM enables content management and processes to work in sync enabling optimization of information flow through the organization. The standards-based process engine ensures the content supports the business goals. Information Governance features include compliance and controls to reduce business risk, automated records life-cycle management from capture through retention and final destruction. It enables secure access to content from anywhere with file share and collaboration made possible over a variety of channels such as web browsers, mobile apps and more.

What is Alfresco ECM used for?

Alfresco ECM is a Content Management Systems Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Workflow Management and Collaboration .

What are the top features of Alfresco ECM?

Recording, Personalization and Dashboard are some of the top features of Alfresco ECM.

Who uses Alfresco ECM?

Alfresco ECM is used by Information Technology And Services, Government Administration and Education among other industries.

What are Alfresco ECM alternatives?

Nuxeo Platform, DocuShare ECM Platform, M-Files and DocStar ECM are popular alternatives for Alfresco ECM.

Where is Alfresco ECM located?

Alfresco ECM is headquartered at 1825 S Grant St, Suite 900, San Mateo, California CA 94402, US.
lightning

Peers used Alfresco ECM for content management and workflow management

Alfresco ECM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.90/5

Read Reviews (1)
Custom Reports

4.34/5

Read Reviews (99)
Analytics

3.63/5

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.90/5

Read Reviews (1)
Custom Reports

4.34/5

Read Reviews (99)
Analytics

3.63/5

Read Reviews (25)

Software Failure Risk Guidance

?

for Alfresco ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for Alfresco ECM

Alfresco Profile

Company Name

Alfresco

Company Website

https://www.alfresco.com/

HQ Location

1825 S Grant St, Suite 900, San Mateo, California CA 94402, US

Employees

251-500

Social

Financials

SERIES D