Hyland ECM Overview

Alfresco-ECM by Hyland optimizes workflows and improves document security. Enhanced collaboration efficiency is achieved through their content management products.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using Hyland ECM.

Other use cases:

  • Sales Document Management
  • Sending & Publishing Communications
  • Helpdesk Management
  • Engaging And Following Up
  • Customer Case Management
  • Training & Onboarding
  • Knowledge Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hyland ECM.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve ROI
  • Establish Thought Leadership
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Hyland ECM Use-Cases and Business Priorities: Customer Satisfaction Data

Hyland ECM's features include Recording, Personalization, and Dashboard. and Hyland ECM support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Hyland ECM analytics capabilities include Custom Reports, and Analytics.

Reviews

"This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization." - Kate Granville

Hyland ECM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Hyland ECM

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Hyland ECM is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, Mid Market, and Large Enterprise.

Hyland ECM Customer wins, Customer success stories, Case studies

Why is Hyland ECM the best choice for Content Management?

How can Hyland ECM enhance your Workflow Management process?

What benefits does Hyland ECM offer for Collaboration?

What solutions does Hyland ECM provide for Sales Document Management?

How can Hyland ECM optimize your Sending & Publishing Communications Workflow?

11 buyers and buying teams have used Cuspera to assess how well Hyland ECM solved their Content Management Systems needs. Cuspera uses 1579 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

CUSTOMERS TESTIMONIALS
Hyland ECM testimonial

Kate Granville

Technology Director

Oxford University Press

This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. Testimonial By Kate Granville
Hyland ECM testimonial

Chuck Fredrick

CIO

City & County of Denver

Alfresco and it's partners have helped us consolidate technologies, automate key business processes, and use technology to better engage with our citizens. They have been able to deliver quick, cost effective results that provide real value to the City of Denver. With Alfresco we are able to automa...te business processes and easily roll out new applications to our users to streamline city services. Alfresco and it's partners have been a winning combination for the city!

Testimonial By Chuck Fredrick
Hyland ECM testimonial

Lea Beeken

Supervisor, District Records and FOIP Management

Edmonton Public Schools

Alfresco provides us with a platform for retaining and managing our most critical documents — student records. Our goal is to provide the best education possible to all our students and providing teachers with access to student assessments within days of enrollment is essential for their success. A...lfresco allows us to do this easily and cost effectively. Each year we continue to expand our Alfresco implementation to streamline processes saving the district money and time; and allowing teachers to focus on their students.

Testimonial By Lea Beeken
CUSTOMERS TESTIMONIALS
Hyland ECM testimonial

Kate Granville

Technology Director

Oxford University Press

This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. Testimonial By Kate Granville
Hyland ECM testimonial

Chuck Fredrick

CIO

City & County of Denver

Alfresco and it's partners have helped us consolidate technologies, automate key business processes, and use technology to better engage with our citizens. They have been able to deliver quick, cost effective results that provide real value to the City of Denver. With Alfresco we are able to automa...te business processes and easily roll out new applications to our users to streamline city services. Alfresco and it's partners have been a winning combination for the city!

Testimonial By Chuck Fredrick
Hyland ECM testimonial

Lea Beeken

Supervisor, District Records and FOIP Management

Edmonton Public Schools

Alfresco provides us with a platform for retaining and managing our most critical documents — student records. Our goal is to provide the best education possible to all our students and providing teachers with access to student assessments within days of enrollment is essential for their success. A...lfresco allows us to do this easily and cost effectively. Each year we continue to expand our Alfresco implementation to streamline processes saving the district money and time; and allowing teachers to focus on their students.

Testimonial By Lea Beeken
 

Garney expands its use of Hyland OnBase to accelerate HR transformation

Garney has expanded its use of Hyland OnBase, integrating it with SAP SuccessFactors to enhance HR operations. This move aims to modernize Garney's HR content infrastructure, centralize employee cont...ent, and improve operational efficiency. The integration supports Garney's HR transformation by providing secure, cloud-native content services that streamline processes and enable future innovation.

Read on →

Electronic Arts - Entertainment - Very Large

Hyland's Nuxeo Platform helped Electronic Arts deliver secure and reliable access to game versions. EA needed a scalable solution for over 70 global teams working on multiple game builds. Their old s...ystem could not keep up with the demand for fast, secure delivery. Nuxeo enabled agile development and faster releases, supporting EA's complex game development needs.

Read on →

Virginia Department of Motor Vehicles (DMV) - Government Administration

OnBase by Hyland helped the Virginia Department of Motor Vehicles manage millions of documents. The DMV wanted to scan documents directly from 73 customer service centers, 35 DMV Selects, and 1,106 d...ealer centers. OnBase provided document capture, management, and workflow tools. The DMV saved $500,000 in shipping costs. Employees found the system easy to use.

Read on →

Nemours Children's Health - Hospital & Health Care - Large

OnBase by Hyland helped Nemours Children's Health grow and improve patient care. The health system faced care and cost challenges. OnBase allowed the team to meet these challenges without adding more... staff. Raeanna Bonetti shared how the solution empowered her team. The focus was on better patient outcomes and operational efficiency.

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The London Clinic - Hospital & Health Care - Large

OnBase by Hyland helped The London Clinic replace its old medical record system. The clinic wanted a single patient record view and better workflows. They used OnBase for single sign-on, scanning, HL...7 integration, and electronic forms. The first phase went live in December 2022. The solution improved patient data access and streamlined clinical processes.

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Alliant Credit Union - Financial Services

OnBase by Hyland helped Alliant Credit Union move from limited document scanning to full enterprise content management. Alliant automated manual, paper-based processes across departments. Over 95% of... their documents are now electronic. OnBase integrated with their Symitar core system for instant, secure access to member documentation. The credit union built workflows for HR onboarding, accounts payable, and contract management, improving efficiency and process automation.

Read on →

Frequently Asked Questions(FAQ)

for Hyland ECM

What is Hyland ECM?

Alfresco ECM is an Enterprise Content Management software that is scalable and customizable and can be deployed on cloud, on-premises and hybrid-cloud configurations. It can be used in industries such as Financial Services, Healthcare, Manufacturing and more.

Alfresco ECM has a cloud native architecture enabling scalability and accessibility and integrates with other applications. Its capabilities include Document management, Document Scanning and Capture, Enterprise Collaboration, Information Governance, Intelligence and Analytics.

Alfresco ECM enables content management and processes to work in sync enabling optimization of information flow through the organization. The standards-based process engine ensures the content supports the business goals. Information Governance features include compliance and controls to reduce business risk, automated records life-cycle management from capture through retention and final destruction. It enables secure access to content from anywhere with file share and collaboration made possible over a variety of channels such as web browsers, mobile apps and more.

What is Hyland ECM used for?

Hyland ECM is a Content Management Systems Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Workflow Management and Collaboration .

What are the top features of Hyland ECM?

Recording, Personalization and Dashboard are some of the top features of Hyland ECM.

Who uses Hyland ECM?

Hyland ECM is used by Information Technology And Services, Government Administration and Education among other industries.

What are Hyland ECM alternatives?

Where is Hyland ECM located?

Hyland ECM is headquartered at 28500 Clemens Road, Westlake, Ohio 44145, USA .
lightning

Peers used Hyland ECM for content management and workflow management

Hyland ECM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.90/5

Read Reviews (1)
Custom Reports

4.34/5

Read Reviews (99)
Analytics

3.63/5

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.90/5

Read Reviews (1)
Custom Reports

4.34/5

Read Reviews (99)
Analytics

3.63/5

Read Reviews (25)

Software Failure Risk Guidance

?

for Hyland ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for Hyland ECM

Hyland Software, Inc News

Executive

Hyland appoints Kumaran Sasikanthan as Managing Director, India and ...

Hyland has appointed Kumaran Sasikanthan as Managing Director, India, and Senior Vice President of Engineering. Sasikanthan will lead Hyland's India operations and global OnBase and Perceptive Content engineering teams. His role underscores Hyland's focus on innovation and growth in India, enhancing global collaboration and engineering capabilities.

Executive

Hyland Names Kumaran Sasikanthan as Managing Director, India and Senior ...

Hyland has appointed Kumaran Sasikanthan as Managing Director, India, and Senior Vice President of Engineering. Sasikanthan will lead Hyland's India operations and global engineering teams for OnBase and Perceptive Content. This move underscores Hyland's commitment to innovation and growth in India, leveraging Sasikanthan's extensive experience in scaling global engineering organizations.

Executive

Hyland appoints Kumaran Sasikanthan as MD India

Hyland has appointed Kumaran Sasikanthan as Managing Director, India, and Senior Vice President of Engineering. With over 25 years of experience, Sasikanthan will lead Hyland's India operations and global engineering teams. His role underscores Hyland's commitment to innovation and growth in India, focusing on enhancing engineering capabilities and customer service.

Executive

Hyland Appoints New Leader to Spearhead India Operations

Hyland has appointed Kumaran Sasikanthan as Managing Director, India, and Senior Vice President of Engineering. With over 25 years of experience, Sasikanthan will lead India operations and global engineering teams, focusing on innovation and collaboration. This move emphasizes Hyland's strategic investment in India as a hub for engineering excellence.

Hyland Software, Inc Profile

Company Name

Hyland Software, Inc

Company Website

https://www.hyland.com/en/

Year Founded

1991

HQ Location

28500 Clemens Road, Westlake, Ohio 44145, USA

Employees

501-1000

Social

Financials

M&A