Alfresco ECM Overview

This is a summary of the comprehensive capabilities and benefits of Alfresco ECM based on over 1579 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Alfresco ECM, Nuxeo Platform, DocuShare ECM Platform, M-files, DocStar ECM, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Alfresco ECM is right for your needs? Our Cuspera AI engine can evaluate how Alfresco ECM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Alfresco ECM supports business activities such as:

  • Content Management
  • Workflow Management
  • Collaboration
  • Sales Document Management
  • Sending & Publishing Communications

Alfresco ECM can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Scale Best Practices, Increase Sales & Revenue, Improve Efficiency, etc. As a solution, Alfresco ECM's capabilities include Recording, Personalization, and Dashboard.

Alfresco ECM Information Technology and Services Vertical is its biggest customer base.

Reviews

"We take a lot of pride in the technology that we’ve built and we had a clear goal from day one as we embarked on a digital transformation journey. To create and deliver innovative solutions for our customers, we looked to combine our specialized tal...ents in-house with cutting -edge technologies offered only by going digital. " - Vagesh Dave

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Alfresco ECM solved their Content Management Systems needs. Cuspera uses 1579 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Alfresco ECM.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve ROI
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Content Management , Workflow Management , Collaboration , as the business use cases that they have been most satisfied while using Alfresco ECM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Content Management

4.89/5 ★

Read Reviews (131)

"...Well Suited: - Companies which look for content management solutions with simple to complex workflow requirements...."
content sharing

4.84/5 ★

Read Reviews (17)

"...Content is shared across multiple platforms and audiences...."
content publishing

4.72/5 ★

Read Reviews (10)

"...Back office users are also able to quickly and easily create and upload content into Alfresco and a web portal was created to drive collaboration between all LISPA employees...."
searching for content

4.36/5 ★

Read Reviews (4)

"...The much-needed cleanup means reps spend more time selling and less time searching for content...."
content curation

4.21/5 ★

Read Reviews (3)

"...Working with Zia Consulting, AU is now able to take advantage of all the functionality within Alfresco and leverage it across the entire University as central repository for creating, editing and managing content...."
Workflow Management

4.44/5 ★

Read Reviews (97)

"...It is also easy to create and assign workflow to collegues and share activities with them just start using it..."
Collaboration

4.34/5 ★

Read Reviews (71)

"...It is a rich collaboration tool, with simplified web designing for people who are less tech savvy...."
PEER EXPERIENCES
Content Management

4.89/5 ★

Read Reviews (131)

"...Well Suited: - Companies which look for content management solutions with simple to complex workflow requirements...." Peer review by Professional in Information Technology
content sharing

4.89/5 ★

Read Reviews (17)

content publishing

4.89/5 ★

Read Reviews (10)

searching for content

4.89/5 ★

Read Reviews (4)

content curation

4.89/5 ★

Read Reviews (3)

Workflow Management

4.44/5 ★

Read Reviews (97)

"...It is also easy to create and assign workflow to collegues and share activities with them just start using it..." Peer review by Barbara M., Information Technology and Services
Collaboration

4.34/5 ★

Read Reviews (71)

"...It is a rich collaboration tool, with simplified web designing for people who are less tech savvy...." Peer review by Analyst in Information Technology

26+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1579 insights from peers and experts to help you assess how these Alfresco ECM use cases fit your Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Vagesh Dave

CIO

McDermott International

We take a lot of pride in the technology that we’ve built and we had a clear goal from day one as we embarked on a digital transformation journey. To create and deliver innovative solutions for our customers, we looked to combine our specialized talents in-house with cutting -edge technologies offe...red only by going digital.

Testimonial By Vagesh Dave

Kurt Palmer

Senior Director, Information Technology

eResearch Technology

Thanks to Alfresco we’ve been able to eliminate the silos of data that previously existed across our global operations. Now, regardless of where they’re located, our staff can instantly access the most current version of documents and instantly retrieve or route documents from our central repositor...y at the press of a button.

Testimonial By Kurt Palmer

Chuck Robbins

CEO

Cisco

SalesConnect would not be possible without our partnership with Alfresco. In the digital world, no one company can go it alone. We need to move fast with strong partnerships and Alfresco enabled us to build this transformative, scalable, open, easy to use platform and we did it very quickly. Testimonial By Chuck Robbins
CUSTOMERS TESTIMONIALS

Vagesh Dave

CIO

McDermott International

We take a lot of pride in the technology that we’ve built and we had a clear goal from day one as we embarked on a digital transformation journey. To create and deliver innovative solutions for our customers, we looked to combine our specialized talents in-house with cutting -edge technologies offe...red only by going digital.

Testimonial By Vagesh Dave

Kurt Palmer

Senior Director, Information Technology

eResearch Technology

Thanks to Alfresco we’ve been able to eliminate the silos of data that previously existed across our global operations. Now, regardless of where they’re located, our staff can instantly access the most current version of documents and instantly retrieve or route documents from our central repositor...y at the press of a button.

Testimonial By Kurt Palmer

Chuck Robbins

CEO

Cisco

SalesConnect would not be possible without our partnership with Alfresco. In the digital world, no one company can go it alone. We need to move fast with strong partnerships and Alfresco enabled us to build this transformative, scalable, open, easy to use platform and we did it very quickly. Testimonial By Chuck Robbins

Case Studies

COMPANY CASE STUDIES
Case Study Edmonton Public Schools

How Edmonton Public Schools saves $1M with Alfresco

Read More
Case Study Athabasca

How Athabasca University Improves Document and Records Management with Zia Consulting and Alfresco

Read More
Case Study Davies Group

How Davies Group Increases Productivity with Alfresco

Read More

Frequently Asked Questions(FAQ)

for Alfresco ECM

What is Alfresco ECM?

Alfresco ECM is an Enterprise Content Management software that is scalable and customizable and can be deployed on cloud, on-premises and hybrid-cloud configurations. It can be used in industries such as Financial Services, Healthcare, Manufacturing and more.

What is Alfresco ECM used for?

Alfresco ECM is a Content Management Systems Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Workflow Management and Collaboration .

What are the top features of Alfresco ECM?

Recording, Personalization and Dashboard are some of the top features of Alfresco ECM.

Who uses Alfresco ECM?

Alfresco ECM is used by Information Technology And Services, Government Administration and Education among other industries.

What are Alfresco ECM alternatives?

Nuxeo Platform, DocuShare ECM Platform, M-Files and DocStar ECM are popular alternatives for Alfresco ECM.

Where is Alfresco ECM located?

Alfresco ECM is headquartered at 1825 S Grant St, Suite 900, San Mateo, California CA 94402, US.

Popular Business Setting

for Alfresco ECM

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Peers used Alfresco ECM to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Alfresco ECM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.15/5 ★

Read Reviews (91)
Personalization

3.58/5 ★

Read Reviews (11)
Dashboard

4.39/5 ★

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Recording

4.15/5 ★

Read Reviews (91)
Personalization

3.58/5 ★

Read Reviews (11)
Dashboard

4.39/5 ★

Read Reviews (10)

IT and Other Capabilities

for Alfresco ECM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.08/5 ★

Read Reviews (145)
Data Import

3.96/5 ★

Read Reviews (166)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.08/5 ★

Read Reviews (145)
Data Import

3.96/5 ★

Read Reviews (166)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.41/5 ★

Read Reviews (15)
Phone Support

4.39/5 ★

Read Reviews (16)
24/7 Support

4.23/5 ★

Read Reviews (113)
Chat Support

4.20/5 ★

Read Reviews (20)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.41/5 ★

Read Reviews (15)
Phone Support

4.39/5 ★

Read Reviews (16)
24/7 Support

4.23/5 ★

Read Reviews (113)
Chat Support

4.20/5 ★

Read Reviews (20)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.90/5 ★

Read Reviews (1)
Custom Reports

4.34/5 ★

Read Reviews (99)
Analytics

3.63/5 ★

Read Reviews (25)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.90/5 ★

Read Reviews (1)
Custom Reports

4.34/5 ★

Read Reviews (99)
Analytics

3.63/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for Alfresco ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for Alfresco ECM

Vendor Profile Details

Company Name

Alfresco

Company Website

https://www.alfresco.com/

HQ Location

1825 S Grant St, Suite 900, San Mateo, California CA 94402, US

Employees

251-500

Social

Financials

SERIES D