Hyland ECM Overview
Alfresco-ECM by Hyland optimizes workflows and improves document security. Enhanced collaboration efficiency is achieved through their content management products.
Use Cases
Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using Hyland ECM.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hyland ECM.
Hyland ECM Use-Cases and Business Priorities: Customer Satisfaction Data
Hyland ECM's features include Recording, Personalization, and Dashboard. and Hyland ECM support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Hyland ECM analytics capabilities include Custom Reports, and Analytics.
Reviews
"Our people love HPI and Alfresco, and they made us more efficient from day one. Right out of the box, this has been a homerun." - Dane Austin
Peer review evidence (same sources as the product rating summary)
"...Marketing teams around the globe are now managing all marketing content with the Alfresco platform in a Marketing Library...." Case Study Cisco
"...The workflows are another thing, and the tagging...." Peer review by Chris C., CTO, Computer & Network Security
"...Capio St G ran Hospital Alfresco Streamlines Document Management and Collaboration for Critical Care at Capio St Goran. ..." Case Study Capio St Goran Hospital
Hyland ECM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Hyland ECM
Top Industries
- Information Technology and Services
- Government Administration
- Education
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Hyland ECM is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, Mid Market, and Large Enterprise.
Hyland ECM Customer wins, Customer success stories, Case studies
How can Hyland ECM enhance your Content Management process?
How can Hyland ECM optimize your Workflow Management Workflow?
What benefits does Hyland ECM offer for Collaboration?
How can Hyland ECM enhance your Sales Document Management process?
How can Hyland ECM enhance your Sending & Publishing Communications process?
11 buyers and buying teams have used Cuspera to assess how well Hyland ECM solved their Content Management Systems needs. Cuspera uses 1579 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our people love HPI and Alfresco, and they made us more efficient from day one. Right out of the box, this has been a homerun. Testimonial By Dane Austin |
|
We now have a system that is simple to use, and one where the information flow is automatically managed. The risk of incorrect information being spread in the organisation has been significantly reduced, and we’ve eliminated the need to invest time in providing employees with specialised user train...ing. |
|
Alfresco and it's partners have helped us consolidate technologies, automate key business processes, and use technology to better engage with our citizens. They have been able to deliver quick, cost effective results that provide real value to the City of Denver. With Alfresco we are able to automa...te business processes and easily roll out new applications to our users to streamline city services. Alfresco and it's partners have been a winning combination for the city! |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dane Austin President NYPIUA |
Our people love HPI and Alfresco, and they made us more efficient from day one. Right out of the box, this has been a homerun. Testimonial By Dane Austin |
|
Marie Carisson Project Manager Capio St Goran Hospital |
We now have a system that is simple to use, and one where the information flow is automatically managed. The risk of incorrect information being spread in the organisation has been significantly reduced, and we’ve eliminated the need to invest time in providing employees with specialised user train...ing. |
|
Chuck Fredrick CIO City & County of Denver |
Alfresco and it's partners have helped us consolidate technologies, automate key business processes, and use technology to better engage with our citizens. They have been able to deliver quick, cost effective results that provide real value to the City of Denver. With Alfresco we are able to automa...te business processes and easily roll out new applications to our users to streamline city services. Alfresco and it's partners have been a winning combination for the city! |
Erie Insurance - Insurance - Very Large
Hyland Helps Erie Insurance Turn Unstructured Content into Action to Support Nearly 7 Million Policies
Erie Insurance - Insurance - Very Large
Hyland Helps Erie Insurance Turn Unstructured Content into Action to Support Nearly 7 Million Policies
Frequently Asked Questions (FAQ)
What buyers ask before choosing Hyland ECM
What is Hyland ECM?
Alfresco ECM is an Enterprise Content Management software that is scalable and customizable and can be deployed on cloud, on-premises and hybrid-cloud configurations. It can be used in industries such as Financial Services, Healthcare, Manufacturing and more.
Alfresco ECM has a cloud native architecture enabling scalability and accessibility and integrates with other applications. Its capabilities include Document management, Document Scanning and Capture, Enterprise Collaboration, Information Governance, Intelligence and Analytics.
Alfresco ECM enables content management and processes to work in sync enabling optimization of information flow through the organization. The standards-based process engine ensures the content supports the business goals. Information Governance features include compliance and controls to reduce business risk, automated records life-cycle management from capture through retention and final destruction. It enables secure access to content from anywhere with file share and collaboration made possible over a variety of channels such as web browsers, mobile apps and more.
What is Hyland ECM used for?
What are the top features of Hyland ECM?
Who uses Hyland ECM?
What are Hyland ECM alternatives?
Where is Hyland ECM located?
Peers used Hyland ECM for content management and workflow management
Hyland ECM Competitors
Hyland ECM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (99) |
| Analytics | Read Reviews (25) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (99) |
| Analytics | Read Reviews (25) |
Hyland ECM Integrations
Hyland ECM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Hyland ECM
Software Failure Risk Guidance
?for Hyland ECM
Overall Risk Meter
Top Failure Risks for Hyland ECM
Hyland Software, Inc News
Hyland Appoints Will Pimentel as SVP & GM of LATAM
Hyland has appointed Will Pimentel as Senior Vice President and General Manager for the LATAM region. Pimentel will lead Hyland's commercial strategy in Latin America, focusing on driving the adoption of AI-native solutions across key industries such as healthcare, financial services, government, and insurance. His role includes developing regional sales teams and translating Hyland's content-powered enterprise strategy to fit LATAM's regulatory and economic landscape.
Hyland and AWS bring content�powered agentic enterprise to APAC
Hyland and AWS have expanded their collaboration to bring the AI-native Content Innovation Cloud to the Asia-Pacific region. This initiative aims to support highly regulated industries by enhancing AI-driven operations with improved performance and lower latency. The partnership focuses on delivering faster digital experiences and unlocking new revenue opportunities while ensuring strong governance.
Hyland Customers Are Transforming What AI-Powered Enterprise Operations Look Like
Hyland recognized five customers as 2026 Innovation Award winners at its CommunityLIVE conference. These customers, from industries like retail and healthcare, used Hyland's solutions to transform operations with AI, enhancing automation, governance, and customer experiences. Notable achievements include Rexel Canada's AI-driven invoice processing and SECU's scalable content management.
Hyland and AWS Bring the ContentPowered Agentic Enterprise to ...
Hyland and AWS have expanded their strategic collaboration to bring the Content Innovation Cloud to the Asia-Pacific region. This expansion allows regulated industries to scale AI-driven operations while meeting local data residency requirements. The collaboration enhances AI-native innovation, enabling organizations to leverage AI for content management and compliance.
Hyland Software, Inc Profile
HQ Location
28500 Clemens Road, Westlake, Ohio 44145, USA
Employees
501-1000
Social
Financials
M&A
