Real-World Case Studies and Customer Success Stories with Adelya Loyalty Operator

Loyalty Operator by Adelya helped OPTICEO modernize its referral program. OPTICEO wanted better tracking and more effective customer rewards. Adelya... set up a new system that lets OPTICEO follow referrals and manage loyalty points. Customers now use points for purchases and understand the program well. OPTICEO saw more active loyalty and referral use, with easier management through the Loyalty Operator platform.
Show More..

Loyalty Operator by Adelya helped the Association des commerçants de Saint-André de Cubzac launch a collective loyalty program in just two weeks. The goal was... to bring more people to the city center and support local shops. The program uses a shared loyalty card, letting customers earn 2% back on purchases at any participating store. Adelya provided a dedicated website for the program, making it easy for members to track rewards and find shops. The quick setup and strong support from Adelya made the project a success.
Show More..

Adelya helped Cap Animal modernize its loyalty program across all stores. Cap Animal switched from paper cards to a digital... loyalty system. Customers now earn points at any store and never lose their rewards. The new system tracks both customer and pet details, sending special offers for pet birthdays. Since 2015, Cap Animal has distributed over 17,000 loyalty cards, showing strong customer engagement and program success.
Show More..

Adelya's Loyalty Operator helped Les Boutiques de Saint-Quentin modernize their loyalty card program. The new contactless card replaced 30,000 old... cards and enabled NFC technology for 70 local merchants. Merchants can now identify customers at checkout and offer personalized service. In just 1.5 months, 7,000 new consumers joined the program in a city of 60,000. The program rewards purchases and offers perks like free parking, boosting downtown shopping and merchant revenue.
Show More..

Adelya Loyalty Operator helped Proxi Tantonville launch a new loyalty program. The old program did not fit customer habits, so... few people used it. With Adelya, customers now get 2% back on purchases, 5% on Wednesdays, and 10% on their birthday. The platform is easy to use for tracking results and sending campaigns. After launching the new program, the average basket size for loyalty members nearly doubled in a short time.
Show More..

Loyalty Operator helped UCAPS launch the Unique loyalty card in Sartrouville. The goal was to bring shoppers back to the... city center and unite local merchants. The program started with 14 stores and grew to nearly 30. Over 3,200 residents now use the card for rewards and special offers. Merchants saw more store visits and higher spending. The platform made it easy to run events and keep customers engaged all year.
Show More..

Flora Nova used Adelya to launch a new loyalty program across 100 stores. The goal was to make the program... more dynamic and flexible after 10 years with their previous provider. Adelya let Flora Nova manage campaigns, challenges, and customer rewards directly, without intermediaries. The new system included tiered rewards, SMS activation, and improved data collection. Franchisees and staff welcomed the changes, and Flora Nova now plans to expand features like QR code contests and targeted emails.
Show More..

OPTICEO used Adelya's Loyalty Operator to modernize its referral program. Before, OPTICEO could not track referrals or conversions. With Adelya,... they set up a new system that tracks every referral and reward. Customers now earn points and return to use their benefits. OPTICEO saw more active loyalty and referral program use. The platform is easy to use and supports OPTICEO's growth.
Show More..

Adelya and its Loyalty Operator solution helped the Office de Tourisme Communautaire Royan Atlantique launch the Pass Villégiature. The program targeted... both local residents and secondary homeowners, offering discounts and special offers. After launch, over 5000 cards were distributed in a year, with strong engagement from both residents and local businesses. Some partners saw up to 70 Passes redeemed, generating between €6000 and €8000 in revenue. The initiative increased local tourism activity and strengthened community ties.
Show More..

Adelya and its Loyalty Operator solution helped the Office de Tourisme de Marseille launch a digital City Pass. The main challenge... was to create a complete tourist product and connect local partners. Adelya provided the technical system and support for partner integration. The City Pass increased financial impact for the office and offered savings to tourists. Most feedback from partners and tourists is positive, and the program continues to grow with new local partners.
Show More..

Loyalty Operator by Adelya helped the Office de Tourisme Communautaire Royan Atlantique launch the Pass Villégiature. The program offers special... passes to residents and secondary homeowners, giving them discounts at local businesses. Over 5,000 cards were distributed in the first year, driving strong engagement from both residents and local partners. The solution integrated with their ticketing system, making it easy to manage and distribute the passes. The program increased local participation and made residents ambassadors for the region.
Show More..

Adelya helped the Office de Tourisme de Marseille launch a digital City Pass. The main challenge was to create a... complete tourist product and connect local partners. Adelya's solution enabled easy access to attractions and discounts, boosting financial impact for the office. The City Pass now includes both classic and digital options, with positive feedback from tourists and partners. The program continues to grow with new partners and aims to spread tourism across the city.
Show More..

Adelya's Loyalty Operator helped Lamballe-Armor launch a collective loyalty card for local shops. The city wanted to boost local commerce... and keep shoppers from going to big malls or shopping online. They faced challenges convincing independent shop owners to join a shared program. The solution offered flexible loyalty rates and a physical card, meeting both merchant and customer needs. Over 50 merchants now use the system, with food retailers seeing the most benefit. Merchants report more transactions and higher sales from loyalty card users.
Show More..

Adelya helped the ville d'Ernée launch a collective gift card to boost local shopping and fight retail decline. The city wanted... a simple platform to manage both loyalty and gift cards for many local stores. Adelya's solution let users spend any amount at any partner shop, making the card flexible and attractive. The city worked hard to get more stores to join, including big supermarkets for toy sales at Christmas. Now, 35 local merchants accept the card, helping keep spending in Ernée.
Show More..

Adelya's loyalty platform helped Lamballe-Armor launch a collective loyalty card for local shops. The city aimed to boost local commerce... and keep shoppers from turning to big malls or online stores. They unified independent merchants under one program, replacing old stamp cards with a modern system. Over 50 merchants now participate, especially food retailers who see strong results. The program increased customer visits and sales, and the number of cardholders keeps growing.
Show More..

Adelya Loyalty Operator helped Les Biens en Commun improve customer engagement. The company wanted to encourage people to rent items... instead of buying. They used connected lockers and a web app for easy rentals. The solution made it simple for users to reserve and pick up items. Les Biens en Commun saw strong adoption in four cities and positive feedback from users, especially women. The platform supported their mission of sharing and reducing consumption.
Show More..

Loyalty Operator helped Euro Accessoires et CMC Distribution launch the OUIFID loyalty program. The goal was to keep customers coming... back and grow brand awareness for their three networks. The platform made it easy to manage loyalty points, create new cards, and send automatic emails for welcome, birthdays, and rewards. Customers could use their points at any store in the network. The solution followed GDPR rules and let each network control its own data. Templates for newsletters helped boost communication and promote special events.
Show More..