Adelya Loyalty Operator Overview

Adelya's Loyalty Operator is a comprehensive solution targeting customer loyalty management. With 15 years of experience and a user base of 30,000, this software facilitates robust customer relationships through its omnichannel capabilities. Businesses can leverage its automated features to enhance client engagement and retention. The platform is designed to integrate seamlessly with existing systems, allowing for real-time customer interaction and personalized marketing strategies. An intriguing aspect is its ability to provide detailed analytics, offering insights into customer behavior and preferences, which aids in refining marketing efforts for better ROI.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Relationship Management, as the business use cases that they have been most satisfied with while using Adelya Loyalty Operator.

Other use cases:

  • Campaign Management
  • Segmentation And Targeting
  • Relationship Marketing
  • Measuring Customer Satisfaction
  • Advocacy Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Adelya Loyalty Operator.

Adelya Loyalty Operator Use-Cases and Business Priorities: Customer Satisfaction Data

Adelya Loyalty Operator works with different mediums / channels such as E-Mail.

Adelya Loyalty Operator's features include Rewards, and Gamification. and Adelya Loyalty Operator support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Adelya Loyalty Operator analytics capabilities include Custom Reports, and Analytics.

Reviews

"Reliable and fast to put in place, ADELYA Loyalty Operator was recommended to us by the CCI of Alsace in order to modernize our program of collective loyalty. The retailers can organize raffles or set up a system of winning credits in order to galva...nise their customer relationship. The inhabitants also quickly adopted the card, since in 2 months 2 000 customers already own it" - Genevi ve LEJEUNE

Adelya Loyalty Operator, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Loyalty-operator, ADELYA Loyalty Operator, offers a single platform with customizable tools for customer engagement. It supports both online and in-store interactions throughout the customer life cycle.

Popular Business Setting

for Adelya Loyalty Operator

Top Industries

  • Education
  • Transportation/Trucking/Railroad
  • Real Estate

Popular in

Adelya Loyalty Operator is popular in Education, Transportation/Trucking/Railroad, and Real Estate and is widely used by

Adelya Loyalty Operator Customer wins, Customer success stories, Case studies

How can Adelya Loyalty Operator enhance your Loyalty Management process?

What Are the key features of Adelya Loyalty Operator for Engagement Management?

How does Adelya Loyalty Operator facilitate Campaign Management?

CUSTOMERS TESTIMONIALS
Adelya Loyalty Operator testimonial

Genevi ve LEJEUNE

Responsible for Development

GRECO

Reliable and fast to put in place, ADELYA Loyalty Operator was recommended to us by the CCI of Alsace in order to modernize our program of collective loyalty. The retailers can organize raffles or set up a system of winning credits in order to galvanise their customer relationship. The inhabitants ...also quickly adopted the card, since in 2 months 2 000 customers already own it

Testimonial By Genevi ve LEJEUNE
Adelya Loyalty Operator testimonial

Pascale MAUREL

Tourist Office

Aix-en-Provence

A remarkable system, ADELYA has immediately deployed the necessary resources for the implementation of our Pass #provenceaixperience, in record time. We highlight the availability, the responsiveness and the professionalism of the technicians and engineers who created our Pass. The follow-up and th...e assistance are also noticable since the operational use, which is very valuable for the field teams

Testimonial By Pascale MAUREL
Adelya Loyalty Operator testimonial

Guillaume ARGAUD

Chairman

Ard che Leisure and Heritage

At the call for tenders for the implementation of the Pass'Ard che Card carried by our structure to the specificationsof the local government, the choice of the ADELYA company resonated with us: responsiveness, clarity in the response and especially adjustment of the offers depending on our projects Testimonial By Guillaume ARGAUD
CUSTOMERS TESTIMONIALS
Adelya Loyalty Operator testimonial

Genevi ve LEJEUNE

Responsible for Development

GRECO

Reliable and fast to put in place, ADELYA Loyalty Operator was recommended to us by the CCI of Alsace in order to modernize our program of collective loyalty. The retailers can organize raffles or set up a system of winning credits in order to galvanise their customer relationship. The inhabitants ...also quickly adopted the card, since in 2 months 2 000 customers already own it

Testimonial By Genevi ve LEJEUNE
Adelya Loyalty Operator testimonial

Pascale MAUREL

Tourist Office

Aix-en-Provence

A remarkable system, ADELYA has immediately deployed the necessary resources for the implementation of our Pass #provenceaixperience, in record time. We highlight the availability, the responsiveness and the professionalism of the technicians and engineers who created our Pass. The follow-up and th...e assistance are also noticable since the operational use, which is very valuable for the field teams

Testimonial By Pascale MAUREL
Adelya Loyalty Operator testimonial

Guillaume ARGAUD

Chairman

Ard che Leisure and Heritage

At the call for tenders for the implementation of the Pass'Ard che Card carried by our structure to the specificationsof the local government, the choice of the ADELYA company resonated with us: responsiveness, clarity in the response and especially adjustment of the offers depending on our projects Testimonial By Guillaume ARGAUD
 

Success Story EVOLUPHARM

Evolupharm has partnered with Adelya to launch a loyalty program for its network of over 1,300 pharmacies. This initiative, operational since 2020, integrates with pharmacy management software to enh...ance customer retention and sales. The program has shown significant positive impacts on customer frequency and sales, with 189 pharmacies currently participating.

 

Success Story : Royan et son Pass original succs !

Adelyas Loyalty Operator solution has been implemented by the Office de Tourisme Communautaire Royan Atlantique to support personalized Pass Villgiature and Pass Tourisme programs, enhancing local en...gagement and tourism management for residents and employees.

Union des commerçants, artisans et professions libérales de Sartrouville (UCAPS) - Retail

Loyalty Operator helped UCAPS launch the Unique loyalty card in Sartrouville. The goal was to bring shoppers back to the city center and unite local merchants. The program started with 14 stores and ...grew to nearly 30. Over 3,200 residents now use the card for rewards and special offers. Merchants saw more store visits and higher spending. The platform made it easy to run events and keep customers engaged all year.

Ville de Lamballe-Armor - Government Administration

Adelya's Loyalty Operator platform helped the Ville de Lamballe-Armor launch a collective loyalty program. The city wanted to boost local business and keep shoppers from going to big malls or shoppin...g online. The main challenge was getting independent shop owners to join a shared loyalty card system. The solution included a physical loyalty card and different reward levels for each business. The program made it easier for local shops to keep customers and work together. The city saw positive results and stronger local shopping.

OPTICEO - Retail

OPTICEO used the Loyalty Operator platform from Adelya to improve its customer referral program. The company wanted better tracking and more effective rewards for its clients. Adelya helped OPTICEO s...et up a new system that made it easy to follow referrals and manage customer benefits. Since launching the new program, OPTICEO has seen more active use of loyalty points and more repeat visits from customers. The platform is easy to use and the support team is responsive.

Association des commerçants de Saint-André de Cubzac (100% SAC) - Retail

Loyalty Operator by Adelya helped the Association des commerçants de Saint-André de Cubzac launch a collective loyalty program in just two weeks. The goal was to bring more people to the city center ...and support local shops. The program uses a shared loyalty card, letting customers earn 2% back on purchases at any participating store. Adelya provided a dedicated website for the program, making it easy for members to track rewards and find shops. The quick setup and strong support from Adelya made the project a success.

Adelya Loyalty Operator Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.45/5 ★

Read Reviews (13)
Analytics

3.39/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.45/5 ★

Read Reviews (13)
Analytics

3.39/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Adelya Loyalty Operator

Top Failure Risks for Adelya Loyalty Operator

Adelya SAS Profile

Company Name

Adelya SAS

Company Website

https://www.adelya.com/en/

HQ Location

GREEN PARK XI – 298, ALLÉE DU LAC, 31670 LABÈGE, FRANCE

Employees

5001-10000

Social

Financials

IPO