Customer stories

Product Business Settings

Adelya Loyalty Operator is popular in Education, Transportation/Trucking/Railroad, and Real Estate industries and is widely used by .

Adelya Loyalty Operator Product Overview

Adelya's Loyalty Operator is a comprehensive solution targeting customer loyalty management. With 15 years of experience and a user base of 30,000, this software facilitates robust customer relationships through its omnichannel capabilities. Businesses can leverage its automated features to enhance client engagement and retention. The platform is designed to integrate seamlessly with existing systems, allowing for real-time customer interaction and personalized marketing strategies. An intriguing aspect is its ability to provide detailed analytics, offering insights into customer behavior and preferences, which aids in refining marketing efforts for better ROI.

How satisfied the customers are with Adelya Loyalty Operator use-cases

Reviews

"We have chosen to implement a collective card based on individual loyalty, specific to each business. Each merchant is free to choose his program and to customize it as he wishes. In this way everyone creates their own client base and acts according... to its business strategy. After 10 months of operation, 40 merchants have joint this program and more than 5,000 cards have been created" - Aur lie GIGUET
"In order to strengthen its customer relations, LeClub Golf has developed marketing automation and automatic campaigns via the Loyalty Operator platform. Welcome message, birthday, confirmation of booking ... These emails ensure an effective and pers...onalized interaction, participating in building a lasting relationship with customers" - C dric PLESSIS

Adelya Loyalty Operator Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Adelya Loyalty Operator testimonial

Aur lie GIGUET

Responsible for Mission

Cluses la Commer ante
We have chosen to implement a collective card based on individual loyalty, specific to each business. Each merchant is free to choose his program and to customize it as he wishes. In this way everyone creates their own client base and acts according to its business strategy. After 10 months of oper...ation, 40 merchants have joint this program and more than 5,000 cards have been created

Testimonial By Aur lie GIGUET
Adelya Loyalty Operator testimonial

C dric PLESSIS

Responsible for Marketing and Communication

Le Club Golf
In order to strengthen its customer relations, LeClub Golf has developed marketing automation and automatic campaigns via the Loyalty Operator platform. Welcome message, birthday, confirmation of booking ... These emails ensure an effective and personalized interaction, participating in building a ...lasting relationship with customers

Testimonial By C dric PLESSIS
Adelya Loyalty Operator testimonial

Guillaume ARGAUD

Chairman

Ard che Leisure and Heritage
At the call for tenders for the implementation of the Pass'Ard che Card carried by our structure to the specificationsof the local government, the choice of the ADELYA company resonated with us: responsiveness, clarity in the response and especially adjustment of the offers depending on our projects Testimonial By Guillaume ARGAUD
CUSTOMERS TESTIMONIALS
Adelya Loyalty Operator testimonial

Aur lie GIGUET

Responsible for Mission

Cluses la Commer ante
We have chosen to implement a collective card based on individual loyalty, specific to each business. Each merchant is free to choose his program and to customize it as he wishes. In this way everyone creates their own client base and acts according to its business strategy. After 10 months of oper...ation, 40 merchants have joint this program and more than 5,000 cards have been created

Testimonial By Aur lie GIGUET
Adelya Loyalty Operator testimonial

C dric PLESSIS

Responsible for Marketing and Communication

Le Club Golf
In order to strengthen its customer relations, LeClub Golf has developed marketing automation and automatic campaigns via the Loyalty Operator platform. Welcome message, birthday, confirmation of booking ... These emails ensure an effective and personalized interaction, participating in building a ...lasting relationship with customers

Testimonial By C dric PLESSIS
Adelya Loyalty Operator testimonial

Guillaume ARGAUD

Chairman

Ard che Leisure and Heritage
At the call for tenders for the implementation of the Pass'Ard che Card carried by our structure to the specificationsof the local government, the choice of the ADELYA company resonated with us: responsiveness, clarity in the response and especially adjustment of the offers depending on our projects Testimonial By Guillaume ARGAUD
 

LOffice du Commerce et de lArtisanat de Nice lance la Carte Magique et quipe 200 commerants de proximit de la solution NFC de fidlisation et relation client dADELYA.

Adelya has partnered with the Office du Commerce et de l'Artisanat de Nice to launch the "Carte Magique," an NFC-based loyalty solution. This initiative equips 200 local merchants with Adelya's Loyal...ty Operator platform and NFC readers, enhancing customer engagement and loyalty. Consumers can access merchant profiles and promotions via the Loyalty Avenue app, available on web and mobile.

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Carlson Wagonlit Voyages sappuie sur la plateforme NFC ADELYA pour sa stratgie de relation client et fidlisation

Carlson Wagonlit Voyages has implemented Adelya's NFC Loyalty Operator platform to enhance its customer loyalty and direct marketing strategies. The platform supports over 500,000 clients, enabling r...eal-time marketing campaigns and customer behavior analysis. It integrates with existing systems to provide a comprehensive loyalty program, including digital rewards and personalized offers, aiming to strengthen customer relationships and drive revenue.

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Lassociation des commerants de la ville de Vence choisit Adelya pour dployer sa carte de fidlit collective

Adelya partners with the Vitrines de Vence association to launch a collective loyalty card program for local merchants in Vence. This initiative allows consumers to use a single card across multiple ...stores, enhancing customer engagement and simplifying shopping. The program includes automated email marketing to strengthen customer relationships and is set to launch before the holiday season.

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Ville de Lamballe-Armor - Government Administration

Adelya's Loyalty Operator platform helped the Ville de Lamballe-Armor launch a collective loyalty program. The city wanted to boost local business and keep shoppers from going to big malls or shoppin...g online. The main challenge was getting independent shop owners to join a shared loyalty card system. The solution included a physical loyalty card and different reward levels for each business. The program made it easier for local shops to keep customers and work together. The city saw positive results and stronger local shopping.

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Office de Tourisme de Marseille - Hospitality

Adelya's Loyalty Operator helped the Office de Tourisme de Marseille launch and manage the City Pass, a digital tourist and cultural pass. The main challenge was to create a complete product and conn...ect local partners to the system. The City Pass made it easier for tourists to access attractions and offered financial benefits. The program increased revenue for the Office de Tourisme and expanded their role beyond traditional tourism advice. The City Pass also attracted interest from other cities.

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Les Boutiques de Saint-Quentin - Retail

Adelya's Loyalty Operator helped Les Boutiques de Saint-Quentin modernize their loyalty card program. The new contactless card replaced 30,000 old cards and enabled NFC technology for 70 local mercha...nts. Merchants can now identify customers at checkout and offer personalized service. In just 1.5 months, 7,000 new consumers joined the program in a city of 60,000. The program rewards purchases and offers perks like free parking, boosting downtown shopping and merchant revenue.

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Adelya Loyalty Operator Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.45/5 ★

Read Reviews (13)
Analytics

3.39/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.45/5 ★

Read Reviews (13)
Analytics

3.39/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Adelya Loyalty Operator

Top Failure Risks for Adelya Loyalty Operator

Adelya SAS News

Partnership
 

ADELYA et Goojet lancent MobiKoop, premire plateforme de coupon mobile gratuite pour les annonceurs

Adelya and Goojet have launched MobiKoop, a mobile coupon platform allowing advertisers to distribute discounts via mobile devices. This service, integrated with Goojet's social media platform, enhances customer engagement and impulse buying by offering geo-targeted and personalized couponing. MobiKoop is currently in pilot in Toulouse, with a national rollout planned for January 2010.

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Product
 

Digitalisez votre commerce avec Adelya, solution de fidlisation ligible au Chque numrique

Adelya's digital marketing solution is now eligible for the Cheque Numerique, a subsidy supporting digital transformation for small businesses in Ile-de-France. This solution offers loyalty programs, customer databases, and communication tools, bridging traditional commerce with digital marketing.

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Company
 

Dcouvrez le nouveau site dAdelya !

Adelya has launched a revamped website that mirrors its Loyalty Operator platform, highlighting its modern and intuitive design. The site showcases over 15 features, including loyalty programs and marketing automation, tailored for various business needs. Adelya emphasizes its platform's adaptability across diverse technological environments, supporting businesses in customer engagement.

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Adelya SAS Profile

Company Name

Adelya SAS

Company Website

https://www.adelya.com/en/

HQ Location

GREEN PARK XI – 298, ALLÉE DU LAC, 31670 LABÈGE, FRANCE

Employees

5001-10000

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Financials

IPO