Customer stories

Popular Business Setting

Adelya Loyalty Operator is popular in Education, Transportation/Trucking/Railroad, and Real Estate industries and is widely used by .

Adelya Loyalty Operator Overview

Adelya's Loyalty Operator is a comprehensive solution targeting customer loyalty management. With 15 years of experience and a user base of 30,000, this software facilitates robust customer relationships through its omnichannel capabilities. Businesses can leverage its automated features to enhance client engagement and retention. The platform is designed to integrate seamlessly with existing systems, allowing for real-time customer interaction and personalized marketing strategies. An intriguing aspect is its ability to provide detailed analytics, offering insights into customer behavior and preferences, which aids in refining marketing efforts for better ROI.

Adelya Loyalty Operator Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"In order to strengthen its customer relations, LeClub Golf has developed marketing automation and automatic campaigns via the Loyalty Operator platform. Welcome message, birthday, confirmation of booking ... These emails ensure an effective and pers...onalized interaction, participating in building a lasting relationship with customers" - C dric PLESSIS
"We have chosen to implement a collective card based on individual loyalty, specific to each business. Each merchant is free to choose his program and to customize it as he wishes. In this way everyone creates their own client base and acts according... to its business strategy. After 10 months of operation, 40 merchants have joint this program and more than 5,000 cards have been created" - Aur lie GIGUET

Adelya Loyalty Operator Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Adelya Loyalty Operator testimonial

C dric PLESSIS

Responsible for Marketing and Communication

Le Club Golf
In order to strengthen its customer relations, LeClub Golf has developed marketing automation and automatic campaigns via the Loyalty Operator platform. Welcome message, birthday, confirmation of booking ... These emails ensure an effective and personalized interaction, participating in building a ...lasting relationship with customers

Testimonial By C dric PLESSIS
Adelya Loyalty Operator testimonial

Aur lie GIGUET

Responsible for Mission

Cluses la Commer ante
We have chosen to implement a collective card based on individual loyalty, specific to each business. Each merchant is free to choose his program and to customize it as he wishes. In this way everyone creates their own client base and acts according to its business strategy. After 10 months of oper...ation, 40 merchants have joint this program and more than 5,000 cards have been created

Testimonial By Aur lie GIGUET
Adelya Loyalty Operator testimonial

Genevi ve LEJEUNE

Responsible for Development

GRECO
Reliable and fast to put in place, ADELYA Loyalty Operator was recommended to us by the CCI of Alsace in order to modernize our program of collective loyalty. The retailers can organize raffles or set up a system of winning credits in order to galvanise their customer relationship. The inhabitants ...also quickly adopted the card, since in 2 months 2 000 customers already own it

Testimonial By Genevi ve LEJEUNE
CUSTOMERS TESTIMONIALS
Adelya Loyalty Operator testimonial

C dric PLESSIS

Responsible for Marketing and Communication

Le Club Golf
In order to strengthen its customer relations, LeClub Golf has developed marketing automation and automatic campaigns via the Loyalty Operator platform. Welcome message, birthday, confirmation of booking ... These emails ensure an effective and personalized interaction, participating in building a ...lasting relationship with customers

Testimonial By C dric PLESSIS
Adelya Loyalty Operator testimonial

Aur lie GIGUET

Responsible for Mission

Cluses la Commer ante
We have chosen to implement a collective card based on individual loyalty, specific to each business. Each merchant is free to choose his program and to customize it as he wishes. In this way everyone creates their own client base and acts according to its business strategy. After 10 months of oper...ation, 40 merchants have joint this program and more than 5,000 cards have been created

Testimonial By Aur lie GIGUET
Adelya Loyalty Operator testimonial

Genevi ve LEJEUNE

Responsible for Development

GRECO
Reliable and fast to put in place, ADELYA Loyalty Operator was recommended to us by the CCI of Alsace in order to modernize our program of collective loyalty. The retailers can organize raffles or set up a system of winning credits in order to galvanise their customer relationship. The inhabitants ...also quickly adopted the card, since in 2 months 2 000 customers already own it

Testimonial By Genevi ve LEJEUNE
 

Success Story EVOLUPHARM

Evolupharm has partnered with Adelya to launch a loyalty program for its network of over 1,300 pharmacies. This initiative, operational since 2020, integrates with pharmacy management software to enh...ance customer retention and sales. The program has shown significant positive impacts on customer frequency and sales, with 189 pharmacies currently participating.

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Success Story : Royan et son Pass original succs !

Adelyas Loyalty Operator solution has been implemented by the Office de Tourisme Communautaire Royan Atlantique to support personalized Pass Villgiature and Pass Tourisme programs, enhancing local en...gagement and tourism management for residents and employees.

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Union des commerçants, artisans et professions libérales de Sartrouville (UCAPS) - Retail

Loyalty Operator helped UCAPS launch the Unique loyalty card in Sartrouville. The goal was to bring shoppers back to the city center and unite local merchants. The program started with 14 stores and ...grew to nearly 30. Over 3,200 residents now use the card for rewards and special offers. Merchants saw more store visits and higher spending. The platform made it easy to run events and keep customers engaged all year.

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Ville de Lamballe-Armor - Government Administration

Adelya's Loyalty Operator platform helped the Ville de Lamballe-Armor launch a collective loyalty program. The city wanted to boost local business and keep shoppers from going to big malls or shoppin...g online. The main challenge was getting independent shop owners to join a shared loyalty card system. The solution included a physical loyalty card and different reward levels for each business. The program made it easier for local shops to keep customers and work together. The city saw positive results and stronger local shopping.

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OPTICEO - Retail

OPTICEO used the Loyalty Operator platform from Adelya to improve its customer referral program. The company wanted better tracking and more effective rewards for its clients. Adelya helped OPTICEO s...et up a new system that made it easy to follow referrals and manage customer benefits. Since launching the new program, OPTICEO has seen more active use of loyalty points and more repeat visits from customers. The platform is easy to use and the support team is responsive.

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Association des commerçants de Saint-André de Cubzac (100% SAC) - Retail

Loyalty Operator by Adelya helped the Association des commerçants de Saint-André de Cubzac launch a collective loyalty program in just two weeks. The goal was to bring more people to the city center ...and support local shops. The program uses a shared loyalty card, letting customers earn 2% back on purchases at any participating store. Adelya provided a dedicated website for the program, making it easy for members to track rewards and find shops. The quick setup and strong support from Adelya made the project a success.

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Adelya Loyalty Operator Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.45/5 ★

Read Reviews (13)
Analytics

3.39/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.45/5 ★

Read Reviews (13)
Analytics

3.39/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Adelya Loyalty Operator

Top Failure Risks for Adelya Loyalty Operator

Adelya SAS Profile

Company Name

Adelya SAS

Company Website

https://www.adelya.com/en/

HQ Location

GREEN PARK XI – 298, ALLÉE DU LAC, 31670 LABÈGE, FRANCE

Employees

5001-10000

Social

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Financials

IPO