Zoho Social vs Sprout Social: 2024 Ultimate Comparison Guide

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measuring customer satisfaction

lifetime value management

white labeling

funnel analysis

competitive intelligence

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channel marketing

viral marketing

product marketing

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calendar management

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performance management

lead qualification

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lead qualification: technographic

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business development

capturing leads

reputation management

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opportunity management

inbound marketing

relationship management

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community building

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account management

rating and review management

deal management

loyalty management

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identify target customers

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customise loyalty program

forecasting

trust management

coaching

market research

lead analytics

event management

distribution management

direct marketing

cause marketing

playbook creation

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promotion management

upselling

sales review & feedback

discount management

personalized marketing

segmentation and targeting

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knowledge management

influencer marketing

offer management

drip marketing

international marketing

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groups management

media buying

partner marketing

revenue cycle management

market survey

advocacy management

creative agency

relationship marketing

community marketing

conference call management

trade show marketing

SeealllessActivities

Top Goals

Goals Achieved

Improve digital and social presence
Build brand awareness
Acquire customers
Improve brand engagement
Enhance customer relationships
Increase sales & revenue
Improve efficiency
Improve ROI
Enter new markets internationally or locally
Improve internal communications
Establish thought leadership
Scale best practices
Grow market share
Improve navigation
Launch new products
Improve stakeholder relations
See 13 more

Improve digital and social presence
Improve brand engagement
Enhance customer relationships
Improve ROI
Build brand awareness
Acquire customers
Scale best practices
Increase sales & revenue
Launch new products
Grow market share
Enter new markets internationally or locally
Establish thought leadership
Improve internal communications
Improve efficiency
Improve consistency
Improve stakeholder relations
Improve navigation
Increase customer life time value
Improve visibility
See 16 more

Top Channels

Channels Used

social media
Twitter
Facebook
Instagram
website
mobile
offline
LinkedIn
user generated content
video
blogs
on premises
promotions
mobile app
e-mail
point of sale
phone calls
Facebook page
Pinterest
chat
review sites
omnichannel
print media
magazine
support groups
mass media
Slack
trade shows
Glassdoor
games
television
events
Netflix
causes and charity
coupons
channel partners
Tripadvisor
display advertisement
newsletter
mobile ads
Yelp
text SMS
radio
Facebook at work
Snapchat
See 42 more

social media
Twitter
Facebook
Instagram
website
mobile
offline
LinkedIn
user generated content
video
blogs
on premises
promotions
mobile app
e-mail
point of sale
phone calls
Facebook page
Pinterest
chat
review sites
omnichannel
print media
magazine
support groups
mass media
Slack
trade shows
Glassdoor
games
television
events
Netflix
causes and charity
coupons
channel partners
Tripadvisor
display advertisement
newsletter
mobile ads
Yelp
text SMS
radio
Facebook at work
Snapchat
See 42 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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low

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Data

Data Import

Data Export

Support

24/7 Support

Email Support

Chat Support

Phone Support

Others

AI Powered

Custom Reports

Analytics