Overview: Zoho CRM and Thryv as CRM Category solutions.
Zoho CRM excels with robust capabilities in engagement and workflow management, making it ideal for enterprises aiming to enhance customer relationships and sales. It offers powerful analytics and extensive integrations, supported by 24/7 assistance. In contrast, Thryv focuses on strengthening digital presence through social media and communication tools, serving smaller businesses well in industries like consumer services and accounting. Its simple migration and reliable support fit businesses seeking enhanced digital outreach.
Zoho CRM: Zoho CRM is an online software that manages sales, marketing, and support in one platform. Trusted by over 100 million users worldwide, a free trial is available.
Thryv: Thryv provides software to help local businesses manage essential functions like CRM, marketing, and payment processing. It integrates contact management, appointment booking, and social media scheduling.
Zoho CRM and Thryv: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Zoho CRM focuses on engagement, contact list, and workflow management, catering to users managing sales and customer interactions. read more →
Thryv emphasizes social media, communication, and content management, aligning well with businesses aiming to boost their digital presence. read more →
Business Goals
Zoho CRM aids in enhancing customer relationships, acquiring customers, and increasing sales, aligning with growth-focused enterprises. read more →
Thryv is tailored for improving digital presence, aiding customer acquisition, and enhancing relationships, supporting businesses keen on digital outreach. read more →
Core Features
Zoho CRM shines with AI, comprehensive analytics, and seamless integrations, meeting large-scale business data and security needs. read more →
Thryv offers essential analytics, integrations, and security features, accommodating small businesses' data export and import demands. read more →
Vendor Support
Zoho CRM provides extensive support through phone, email, chat, and 24/7 service, fitting enterprises needing round-the-clock assistance. read more →
Thryv offers support via phone, chat, and 24/7 help, suitable for smaller businesses with less complex support demands. read more →
Segments and Industries
Zoho CRM serves large enterprises and the IT sector, appealing to businesses requiring extensive CRM functionalities. read more →
Thryv attracts consumer services and construction industries, aiding smaller ventures in these spaces to grow digitally. read more →
Operational Alignment
Zoho CRM fits into complex, enterprise-level workflows, ideal for customers needing robust sales and marketing integrations. read more →
Thryv aligns with small business operations, focusing on easy-to-use solutions for enhancing online presence and customer interaction. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Zoho CRM in Action: Unique Use Cases
What benefits does Zoho CRM offer for Engagement Management?
How does Zoho CRM address your Contact List Management Challenges?
What makes Zoho CRM ideal for Lead Management?
What benefits does Zoho CRM offer for Workflow Management?
Thryv in Action: Unique Use Cases
Why is Thryv the best choice for Communication Management?
Alternatives
Integrations
Few Zoho CRM Integrations
Few Thryv Integrations
News
Latest Zoho CRM News
Zoho WorkDrive 5.0: The evolution from a content collaboration app to an intelligent content management platform
Zoho has launched WorkDrive 5.0, evolving its platform from a content collaboration app to an intelligent content management solution. The update introduces AI, machine learning, and automation features to help businesses extract insights, automate workflows, and improve productivity and security.
Latest Thryv News
Thryv Australia named global winner of the 2025 Microsoft Advertising Partner Awards
Thryv Australia has been named the global winner of the 2025 Microsoft Advertising Partner Awards.
How efficiently Does Thryv manage your Social Media Management?