Comparison Summary
This comparison report of Vtiger One vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 9227 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Vtiger One and BUSINESSNEXT (formerly CRMNEXT)
Vtiger One, BUSINESSNEXT (formerly CRMNEXT), Vtiger Sales CRM, Apptivo, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Vtiger One covers Opportunity Management, Campaign Management with E-Mail, Collaboration, Sales Document Management with E-Mail, etc.
BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
"Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through... for issue resolution. " - Alex Richwagen
"We believe in CRMNEXT. With over 1,00,000+ users & 4,500+ branches & multiple integration points, it was hard for any system to match our expectations. We have enjoyed 99.9% uptime availability & seamless scalability. It just seems perfect. " - GYAN SHANKAR
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Vtiger One
Focus area
Vtiger One is better than BUSINESSNEXT (formerly CRMNEXT) for
Software Failure Risk
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than Vtiger One for
Software Failure Risk
About
The real all-in-one CRM that makes working between apps easy
The #1 CRM For Banking And Insurance
Age
2003
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
51
24
Total Goals
(we found evidences for)
10
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Enter new markets internationally or locally
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Improve internal communications
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Improve ROI
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Grow market share
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Improve efficiency
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Improve digital and social presence
- See 7 more
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Acquire customers
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Improve efficiency
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
- See 2 more
Top Channels
Channels Used
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
