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Voxco vs Customer Thermometer: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Voxco vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 2298 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Voxco and Customer Thermometer

Voxco, Customer Thermometer, Wonderflow, Forsta (formerly Confirmit), etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Voxco covers Market Research with Phone Calls, Engaging Conversational Surveys, Helpdesk Management with Phone Calls, Collecting Feedback, etc.

Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Voxco

Focus area

Voxco is better than Customer Thermometer for

Software Failure Risk

  • medium

logo Customer Thermometer

Focus area

Customer Thermometer is better than Voxco for

Software Failure Risk

  • low

About

Survey Software & Online Tools for Data Collection

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

27

46

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


helpdesk management


customer feedback management

measuring net promoter score

measuring customer satisfaction



trade show marketing


sales document management

proposal & quote management


loyalty management

identify target customers



performance management


products & pricelist management


social media marketing


category management


communication management

sending & publishing communications


training & onboarding


rating and review management


contact list management


competitive intelligence


social media analytics


engaging on social media


social media management

social media analytics

engaging on social media


lifetime value management




customer case management



relationship management


Top Goals

Goals Achieved

  • Grow market share

  • Acquire customers

  • Enhance customer relationships

  • Improve brand engagement

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve ROI

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more
  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting