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Compare Ushur vs Oracle Advertising and Customer Experience (CX)

Comparison Summary

This comparison report of Ushur vs. Oracle Advertising and Customer Experience (CX) is based on a specific set of business needs and context. The comparison uses 3288 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Ushur and Oracle Advertising and Customer Experience (CX)

Ushur, Oracle Advertising and Customer Experience (CX), Relay Network, doxee, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Ushur covers Engagement Management, Workflow Management with E-Mail, Customer Feedback Management, Sales Document Management with E-Mail, etc.

Oracle Advertising and Customer Experience (CX) focuses on Engagement Management, Loyalty Management, Advertisement, Campaign Management with Omnichannel, etc.

"We looked at several vendors to help us transform our customer experience and ultimately chose Ushur because of their Invisible App. To be able to serve our customers (especially seniors) on a seamless channel, without any need for downloads or havi...ng to deal with an app, is a game changer. " - Ashley Restad

"Since 2019, we’ve operated 100% in the Oracle Cloud. We had the opportunity to rewrite the platform, and we opted for Oracle Commerce and Oracle Kubernetes to be cloud native from the onset. " - Flavio Freitas

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Ushur

Focus area

Ushur is better than Oracle Advertising and Customer Experience (CX) for

Software Failure Risk

  • low

logo Oracle Advertising and Customer Experience (CX)

Focus area

Oracle Advertising and Customer Experience (CX) is better than Ushur for

Software Failure Risk

  • low

About

Intelligent Automation Platform

CX Cloud to build, manage, and maintain customer relationships.

Age

1977

Financials

IPO

Business Need

Total Processes
(we found evidences for)

46

82

Total Goals
(we found evidences for)

8

17

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


workflow management


customer feedback management

measuring net promoter score

measuring customer satisfaction


sales document management

proposal & quote management

contract management


social media management

social media analytics

engaging on social media


lifetime value management


training & onboarding


customer case management


revenue cycle management


billing and invoice management





contact list management


rating and review management


account management


community building


helpdesk management



business development


campaign management


competitive intelligence


trade show marketing


products & pricelist management




sales call management


communication management


customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers




segmentation and targeting


international marketing




content management


personalized marketing



subscription management



discount management


promotion management


generation of new leads


compliance & governance


advocacy management


relationship management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Improve visibility

  • Establish thought leadership

  • Improve internal communications

  • Improve digital and social presence

  • See 5 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Scale best practices

  • Launch new products

  • Increase customer life time value

  • Improve ROI

  • Grow market share

  • Build brand awareness

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Shorten ramp up time

  • Improve efficiency

  • Improve internal communications

  • See 14 more

Top Channels

Channels Used

  • e-mail

  • offline

  • trade shows

  • omnichannel

  • phone calls

  • promotions

  • mobile

  • chat

  • website

  • point of sale

  • mobile app

  • user generated content

  • blogs

  • coupons

  • games

  • text SMS

  • on premises

  • social media

  • mass media

  • television

  • Whatsapp

  • events

  • mobile ads

  • Slack

  • See 21 more
  • e-mail

  • offline

  • trade shows

  • omnichannel

  • phone calls

  • promotions

  • mobile

  • chat

  • website

  • point of sale

  • mobile app

  • user generated content

  • blogs

  • coupons

  • games

  • text SMS

  • on premises

  • social media

  • mass media

  • television

  • Whatsapp

  • events

  • mobile ads

  • Slack

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting