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Upland PSA vs Bitrix24: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Upland PSA vs. Bitrix24 is based on a specific set of business needs and context. The comparison uses 4734 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland PSA and Bitrix24

Upland PSA, Bitrix24, AlisQI, Office 365 Migration Planner, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland PSA covers Social Media Management, Billing And Invoice Management, Forecasting, Collaboration, etc.

Bitrix24 focuses on Collaboration with Offline, Communication Management with E-Mail, Workflow Management, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland PSA

Focus area

Software Failure Risk

  • medium

logo Bitrix24

Focus area

Bitrix24 is better than Upland PSA for

Software Failure Risk

  • medium

About

Professional Services Automation Software to streamline project execution and improve collaboration

A free collaboration software enabling communications, CRM and other tools for small businesses

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

83

Total Goals
(we found evidences for)

4

12

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics


billing and invoice management





engagement management

engaging and following up


sales document management

contract management

proposal & quote management


helpdesk management


knowledge management


customer feedback management



revenue cycle management



communication management

sending & publishing communications


products & pricelist management



loyalty management

customise loyalty program



conference call management



meeting management


sales call management

meeting management


creating contact list




contact list management

creating contact list



content publishing


content management

content publishing


campaign management



relationship management


calendar management


generation of new leads



training & onboarding



social media marketing





segmentation and targeting




pipeline management


conversion management




advocacy management



business development



discount management


promotion management


opportunity management


motivation management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve consistency

  • Scale best practices

  • See 1 more
  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Manage risk

  • Scale best practices

  • Improve stakeholder relations

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more
  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting