Upland PSA Overview

This is a summary of the comprehensive capabilities and benefits of Upland PSA based on over 808 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Upland PSA, AlisQI, Office 365 Migration Planner, Nexonia Expense Reports, Fyle, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Upland PSA is right for your needs? Our Cuspera AI engine can evaluate how Upland PSA fits your specific business needs, industry, and context. Get your personalized assessment report today.

Upland PSA supports business activities such as:

  • Social Media Analytics
  • Billing And Invoice Management
  • Forecasting
  • Workflow Management
  • Collaboration

Upland PSA can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Consistency, and Scale Best Practices. As a solution, Upland PSA's capabilities include Dashboard, Recording, Templates, etc.

Upland PSA was founded in 2010. Management Consulting Vertical is its biggest customer base.

Reviews

"Upland PSA is a very flexible and scalable solution that not only meets our needs now, but will continue to be valuable as we grow our business. " - Allie Bohr

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Upland PSA solved their Collaboration and Productivity needs. Cuspera uses 808 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Upland PSA.

Other priorities:

  • Improve Consistency
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Social Media Analytics , Billing And Invoice Management , Forecasting , as the business use cases that they have been most satisfied while using Upland PSA.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Analytics

4.11/5 ★

Read Reviews (21)

"...I have also became quite fond of the new reporting system Upland Analytics...."
Billing And Invoice Management

4.85/5 ★

Read Reviews (15)

"...We are streamlining Project management, resource management, Time management , Invoicing and many other activities which take individuals times...."
Forecasting

4.79/5 ★

Read Reviews (14)

"...The financial information can also be accessed and can even forecast the profits, as a whole as well as by each department...."
PEER EXPERIENCES
Social Media Analytics

4.11/5 ★

Read Reviews (21)

"...I have also became quite fond of the new reporting system Upland Analytics...." Peer review by Administrator
Billing And Invoice Management

4.85/5 ★

Read Reviews (15)

"...We are streamlining Project management, resource management, Time management , Invoicing and many other activities which take individuals times...." Peer review by Kalimullah S, Consultant
Forecasting

4.79/5 ★

Read Reviews (14)

"...The financial information can also be accessed and can even forecast the profits, as a whole as well as by each department...." Peer review by User

22+ more Business Use Cases

Our AI advisor, Wyz, harnessed 808 insights from peers and experts to help you assess how these Upland PSA use cases fit your Collaboration and Productivity needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Allie Bohr

Client and Data Administrator

Vantage Partners

Upland PSA is a very flexible and scalable solution that not only meets our needs now, but will continue to be valuable as we grow our business. Testimonial By Allie Bohr

Craig Thompson

VP Marketing & Customer Success UK

Grass Valley

We grew our services revenue by 18% over three years, and we couldn’t have done it without Upland PSA. Testimonial By Craig Thompson

Martin Coetsee

Executive

DRA Global

As our strategic partner, Upland has been instrumental in bringing our services to a new level of organizational efficiency, supporting our continued, rapid growth. Our businesses are now unified in one global model: we no longer have 10 different spreadsheets but one single view, which saves hours... every month.

Testimonial By Martin Coetsee
CUSTOMERS TESTIMONIALS

Allie Bohr

Client and Data Administrator

Vantage Partners

Upland PSA is a very flexible and scalable solution that not only meets our needs now, but will continue to be valuable as we grow our business. Testimonial By Allie Bohr

Craig Thompson

VP Marketing & Customer Success UK

Grass Valley

We grew our services revenue by 18% over three years, and we couldn’t have done it without Upland PSA. Testimonial By Craig Thompson

Martin Coetsee

Executive

DRA Global

As our strategic partner, Upland has been instrumental in bringing our services to a new level of organizational efficiency, supporting our continued, rapid growth. Our businesses are now unified in one global model: we no longer have 10 different spreadsheets but one single view, which saves hours... every month.

Testimonial By Martin Coetsee

Case Studies

COMPANY CASE STUDIES
Case Study DRA

How Upland PSA helped DRA from saving time and money and increased team collaboration and enhanced decision-making.

Read More
Case Study Vantage Partners

Vantage Partners grows their business by automating timesheets and customer invoicing.

Read More

Frequently Asked Questions(FAQ)

for Upland PSA

What is Upland PSA?

Upland PSA is a Professional Services Automation platform. It redefines services automation with sales enablement and customer experience management. Upland PSA is a modular cloud project management, service delivery and billing solution that is designed to support globally dispersed customers and project workers who are operating in multiple remote locations, currencies, tax jurisdictions and time zones.

What is Upland PSA used for?

Upland PSA is a Collaboration and Productivity Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Social Media Analytics, Billing And Invoice Management and Forecasting .

What are the top features of Upland PSA?

Dashboard, Recording and Templates are some of the top features of Upland PSA.

Who uses Upland PSA?

Upland PSA is used by Management Consulting, Information Technology And Services and Computer Software among other industries.

What are Upland PSA alternatives?

AlisQI, Office 365 Migration Planner, Nexonia Expense Reports and Fyle are popular alternatives for Upland PSA.

Where is Upland PSA located?

Upland PSA is headquartered at Frost Bank Tower 401 Congress Avenue, Suite 1850 Austin, TX 78701-3788.

Popular Business Setting

for Upland PSA

Top Industries

  • Management Consulting
  • Information Technology and Services
  • Computer Software

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Upland PSA to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Upland PSA

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.39/5 ★

Read Reviews (13)
Recording

4.74/5 ★

Read Reviews (10)
Templates

1.56/5 ★

Read Reviews (7)
Personalization

2.87/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Dashboard

4.39/5 ★

Read Reviews (13)
Recording

4.74/5 ★

Read Reviews (10)
Templates

1.56/5 ★

Read Reviews (7)
Personalization

2.87/5 ★

Read Reviews (5)

IT and Other Capabilities

for Upland PSA

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.78/5 ★

Read Reviews (51)
Data Import

4.04/5 ★

Read Reviews (207)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.78/5 ★

Read Reviews (51)
Data Import

4.04/5 ★

Read Reviews (207)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.76/5 ★

Read Reviews (5)
Chat Support

3.76/5 ★

Read Reviews (5)
Phone Support

3.76/5 ★

Read Reviews (5)
24/7 Support

3.36/5 ★

Read Reviews (107)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.76/5 ★

Read Reviews (5)
Chat Support

3.76/5 ★

Read Reviews (5)
Phone Support

3.76/5 ★

Read Reviews (5)
24/7 Support

3.36/5 ★

Read Reviews (107)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.89/5 ★

Read Reviews (1)
Analytics

4.19/5 ★

Read Reviews (40)
Custom Reports

3.87/5 ★

Read Reviews (170)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.89/5 ★

Read Reviews (1)
Analytics

4.19/5 ★

Read Reviews (40)
Custom Reports

3.87/5 ★

Read Reviews (170)

Software Failure Risk Guidance

?

for Upland PSA

Overall Risk Meter

Low Medium High

Top Failure Risks for Upland PSA

Vendor Profile Details

Company Name

Upland Software

Company Website

https://uplandsoftware.com/

Year Founded

2010

HQ Location

Frost Bank Tower 401 Congress Avenue, Suite 1850 Austin, TX 78701-3788

Employees

251-500

Social

Financials

PRIVATE