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Compare Toky vs Smart PBX

Failure Risk Guidance Security Report ?

Failure Risk for Toky medium Failure Risk for Smart PBX low
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Comparison Summary

For Toky vs Smart PBX comparison, Our AI algorithm looked at 2409 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Toky and Smart PBX to solve their respective business needs.

Pros and cons of Toky and Smart PBX

Toky is more suited to businesses that require Sales Call Management with Phone Calls and Helpdesk Management with Phone Calls where as Smart PBX is focused towards Sales Call Management with Phone Calls and Collaboration with Video .

logo Toky

Focus area

Toky is better than Smart PBX for

Software Failure Risk

  • medium

logo Smart PBX

Focus area

Software Failure Risk

  • low

About

Toky | Business Phone System & Integrated VoIP Service

Smart PBX | Virtual Phone System | Smart Choice US

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

20

Total Goals
(we found evidences for)

7

1

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (188)

Read Reviews (46)

call recording

Read Reviews (161)

Read Reviews (45)

call transcription

Read Reviews (24)

Read Reviews (0)

helpdesk management

Read Reviews (124)

Read Reviews (2)

communication management

Read Reviews (54)

Read Reviews (7)

sending & publishing communications

Read Reviews (39)

Read Reviews (6)

tracking & monitoring communications

Read Reviews (13)

Read Reviews (0)

contact list management

Read Reviews (44)

Read Reviews (4)

contacts history

Read Reviews (9)

Read Reviews (4)

engagement management

Read Reviews (14)

Read Reviews (1)

engaging and following up

Read Reviews (7)

Read Reviews (1)

collaboration

Read Reviews (9)

Read Reviews (10)

workflow management

Read Reviews (9)

Read Reviews (0)

generation of new leads

Read Reviews (5)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (1)

sales document management

Read Reviews (3)

Read Reviews (4)

contract management

Read Reviews (1)

Read Reviews (2)

campaign management

Read Reviews (3)

Read Reviews (0)

conference call management

Read Reviews (1)

Read Reviews (8)

content sharing

Read Reviews (0)

Read Reviews (6)

content management

Read Reviews (0)

Read Reviews (6)

content sharing

Read Reviews (0)

Read Reviews (6)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • See 4 more

  • Improve internal communications

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • text SMS

  • events

  • trade shows

  • e-mail

  • on premises

  • website

  • chat

  • mass media

  • television

  • See 9 more

  • phone calls

  • offline

  • video

  • text SMS

  • events

  • trade shows

  • e-mail

  • on premises

  • website

  • chat

  • mass media

  • television

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting