SumUp Connect vs. Antavo: Comparing Best Customer Loyalty Management Solutions 2026

Overview: SumUp Connect and Antavo as Customer Loyalty Management Category solutions.

When comparing Fivestars and Antavo, both stand out in customer loyalty management with unique strengths. Fivestars excels in offering robust integration and migration capabilities combined with comprehensive support, making it fit for diverse industries, including retail and food services. Meanwhile, Antavo prioritizes advanced customer relationship features with AI enhancements and a focus on brand engagement, particularly benefiting consumer goods and electronics sectors. Choose Fivestars for broad operational integration or Antavo for targeted, tech-driven brand strategies.

SumUp Connect: Fivestars helps local businesses attract new customers through automated SMS, email, and their mobile app. Businesses can tap into a network of 50 million customers who love local.

Antavo: Antavo Loyalty Cloud is the most powerful loyalty program technology, offering scalable solutions. It integrates easily with robust APIs for seamless implementation.

SumUp Connect Antavo
Key Capabilities Supported Fivestars is great for loyalty and promotion management with an added touch on discount and engagement handling. → Antavo supports loyalty and engagement along with a knack for managing lifetime value and advertisement involvement. →
Business Goals Fivestars shines when enhancing customer relationships and acquiring newbies while nudging sales. → Antavo focuses on bonding with customers and boosting engagement, aiming to improve lifetime value. →
Core Features Fivestars leads with integration ease, data import/export, and custom reports while mastering analytics. → Antavo offers a blend of custom reports along with the spice of AI powered features and solid analytics. →
Vendor Support Fivestars offers around-the-clock support shining brightly with email and phone assistance too. → Antavo limits to necessary support with 24/7 availability focusing more on presence than range. →
Segments and Industries Fivestars caters to large enterprises and mid-markets primarily in retail, food, and education. → Antavo is a friend to large enterprises in consumer goods and the electronic realm. →
Operational Alignment Fivestars clicks with diverse operational workflows across multiple channels like POS and phone. → Antavo integrates smoothly offline and through mobile, blending technology and customer interaction. →
lightning

Applying your context and needs changes the comparison

SumUp Connect and Antavo: Best activities based on customer satisfaction

SumUp Connect in Action: Unique Activities

How can SumUp Connect optimize your Loyalty Management Workflow?
Fivestars allows businesses to build loyalty programs by tracking customer points and offering rewards. Customers can easily earn and redeem points via phone number check-ins and receive notifications about offers and rewards. A drawback of the program is that some businesses are switching to other loyalty programs, leaving users with potentially unused points.
"...This has saved me time and allows the clients to actually get their reward points, which is great!..." Peer review by Josh S., Owner, Restaurants
How does SumUp Connect address your Promotion Management Challenges?
The system facilitates access to promotions, discounts, and coupons. It enables businesses to directly send promotional information to customers. A limitation of the system is that promotional offers expire quickly.
"...I like that I can use this app to collect reward points for a local bread store and it notifies me where coupons and deals are available for that store...." Peer review by Verified Reviewer
How does SumUp Connect address your Discount Management Challenges?
Fivestars Discount Management enables users to find and access discounts, coupons, and deals from participating businesses. nThe system keeps track of earned points and available discounts, allowing users to redeem them for savings.nThe system has a limitation in that discounts and deals expire relatively quickly.
"...and and an awesome way to manage our promos and program!..." Peer review by Coty T., CEO, Retail

Antavo in Action: Unique Activities

How efficiently Does Antavo manage your Engagement Management?
Antavo Engagement Management helps brands and retailers engage with customers beyond transactions. nAntavo provides a suite of tools, including mobile wallets, personalized emails, and loyalty programs, to enhance customer engagement. nThese tools allow brands to interact with customers both in-store and online, ultimately driving customer loyalty and commercial returns.
"...Collect customer data with fun & interactive surveys Use Gamified Profiling to create engaging quizzes that can be answered with a single tap or swipe...." How loyalty will change the retail game
How can Antavo optimize your Lifetime Value Management Workflow?
Antavo offers a SaaS platform and strategy to develop customer retention programs. The programs aim to change customer behavior and increase customer lifetime value. This is achieved through personalized experiences, private shopping clubs, and special interest groups that provide exclusive benefits to selected customers.
"...Antavo provides a SaaS platform and strategy to create customer retention programs that change customer behaviour and increase lifetime value...." Peer review

IT and Other Capabilities

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  • Medium
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Business Setting

SumUp Connect Antavo
Peer score 4.6 4.3
Peer insights 2996 1065
Top industries
Retail 12.0%
Food & Beverages 10.0%
Education 9.0%
Food & Beverages 51.0%
Consumer Goods 47.0%
Consumer Electronics 1.0%
SMB and Mid-Market 71.0% 100.0%
Enterprise 29.0% 0.0%
Pricing SumUp Connect

Integrations

Ecosystem partners each product commonly connects with.

SumUp Connect

Chili Piper
4.4
Apideck
4.0
BirdEye
4.8

News

Latest SumUp Connect news

SumUp Launches in Canada, Bringing Simple, Transparent Payments ...

SumUp has launched its services in Canada, marking its 38th market entry. The company introduces the SumUp Go card reader and Payment Links to provide small businesses with simple, transparent payment solutions. These tools enable merchants to accept in-person and remote payments efficiently, supporting the growing demand for digital payment solutions in Canada.

15/06/2026 - source

Latest Antavo news

Antavo Makes Loyalty and Incentives Faster, More Connected & Ready for the Next Way People Shop

Antavo's latest product release enhances its loyalty and incentives platform with faster performance and deeper integration with Shopify. New features include a richer Shopify integration, advanced customer segmentation with Audiences, and a high-performance Read API. These updates aim to improve customer retention and engagement, supporting brands in adapting to AI-influenced shopping behaviors.

08/07/2026 - source