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Suitecrm vs Kommo: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Suitecrm vs. Kommo is based on a specific set of business needs and context. The comparison uses 2905 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Suitecrm and Kommo

Suitecrm, Kommo, workbooks.com, Siebel CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Suitecrm covers Engagement Management, Sales Document Management with Mobile, Contact List Management with Phone Calls, Workflow Management with Mobile, etc.

Kommo focuses on Sales Call Management with Phone Calls, Lead Management with Phone Calls, Engagement Management with Phone Calls, Contact List Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Suitecrm

Focus area

Suitecrm is better than Kommo for

Software Failure Risk

  • medium

logo Kommo

Focus area

Kommo is better than Suitecrm for

Software Failure Risk

  • low

About

Opensource CRM for businesses

Empower your team to sell more effectively

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

67

55

Total Goals
(we found evidences for)

11

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management

contract management


contact list management


workflow management


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics


relationship management




conversion management


customer feedback management

measuring customer satisfaction


generation of new leads


competitive intelligence



knowledge management


content management

content publishing



training & onboarding


pipeline management


opportunity management


loyalty management


sales call management


conference call management


customer case management


rating and review management


relationship marketing


social media management

social media analytics


helpdesk management




lead qualification


lifetime value management





account management


business development



sales review & feedback


discount management


promotion management



follower management


performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • point of sale

  • chat

  • social media

  • text SMS

  • omnichannel

  • display advertisement

  • Facebook

  • newsletter

  • video

  • mobile

  • mobile app

  • user generated content

  • blogs

  • See 14 more
  • phone calls

  • e-mail

  • website

  • offline

  • point of sale

  • chat

  • social media

  • text SMS

  • omnichannel

  • display advertisement

  • Facebook

  • newsletter

  • video

  • mobile

  • mobile app

  • user generated content

  • blogs

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting