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Compare Suitecrm vs Infor CRM

Comparison Summary

For Suitecrm vs Infor CRM comparison, Our AI algorithm looked at 2192 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Suitecrm and Infor CRM to solve their respective business needs.

Pros and cons of Suitecrm and Infor CRM

Suitecrm is more suited to businesses that require Engagement Management and Sales Document Management with Mobile where as Infor CRM is focused towards Contact List Management and Campaign Management with E-Mail .

logo Suitecrm

Focus area

Suitecrm is better than Infor CRM for

Software Failure Risk

  • medium

logo Infor CRM

Focus area

Software Failure Risk

  • medium

About

Opensource CRM for businesses

Infor CRM | Provides a view of every customer touch point across an organization’s sales

Age

2002

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

67

53

Total Goals
(we found evidences for)

11

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management

contract management


contact list management


workflow management


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics


relationship management




conversion management


customer feedback management

measuring customer satisfaction


generation of new leads


competitive intelligence



knowledge management


content management

content publishing



training & onboarding


pipeline management


opportunity management


loyalty management


sales call management


conference call management


customer case management


rating and review management


relationship marketing


social media management

social media analytics


helpdesk management




lead qualification


lifetime value management



products & pricelist management




calendar management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Manage risk

  • Scale best practices

  • Improve efficiency

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • omnichannel

  • games

  • offline

  • point of sale

  • social media

  • website

  • mobile

  • See 6 more
  • e-mail

  • phone calls

  • omnichannel

  • games

  • offline

  • point of sale

  • social media

  • website

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting