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Compare Sugar CRM vs Salesboom Cloud CRM

Comparison Summary

For Sugar CRM vs Salesboom Cloud CRM comparison, Our AI algorithm looked at 17000 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Sugar CRM and Salesboom Cloud CRM to solve their respective business needs.

logo Sugar CRM

Focus area

  • sales document management
  • Engagement management

Sugar CRM is better than Salesboom Cloud CRM for

logo Salesboom Cloud CRM

Focus area

  • customer case management
  • Contact list management

Salesboom Cloud CRM is better than Sugar CRM for

About

SugarCRM: #1 Rated Customer Relationship Management Software

Salesboom Cloud CRM | Customizable Cloud based CRM Software

Age

2004

Financials

Private

Private

Business Need

Total Processes
(we found evidences for)

101

96

Total Goals
(we found evidences for)

18

12

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management


engagement management

engaging and following up

engaging with scheduling & cadence


contact list management

creating contact list



customer case management


communication management

sending & publishing communications

tracking & monitoring communications




helpdesk management



social media management

social media analytics

engaging on social media

managing social media account

scheduling post to social media

monitoring social media


generation of new leads



relationship management


campaign monitoring


training & onboarding


opportunity management



competitive intelligence


sales call management

meeting management


pipeline management


conversion management


knowledge management


lead qualification: technographic


customer feedback management

measuring net promoter score

measuring customer satisfaction


business development



content management


products & pricelist management




rating and review management





touchpoint management


channel management



trade show marketing




lifetime value management




billing and invoice management


advocacy management


social media marketing


referral management




sales review & feedback



community building


sales incentive management



loyalty management


promotion management


segmentation and targeting



relationship marketing



follower management


distribution management



personalized marketing


performance management




revenue cycle management



influencer marketing






sales commission management


discount management




outbound marketing


calendar management


motivation management




compliance & governance


international marketing



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Grow market share

  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Manage risk

  • Shorten ramp up time

  • Improve digital and social presence

  • Improve visibility

  • Establish thought leadership

  • Improve brand engagement

  • See 15 more
  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve stakeholder relations

  • Scale best practices

  • Grow market share

  • Build brand awareness

  • Manage risk

  • Enter new markets internationally or locally

  • Improve internal communications

  • Launch new products

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • offline

  • point of sale

  • social media

  • promotions

  • support groups

  • video

  • trade shows

  • on premises

  • mobile

  • user generated content

  • blogs

  • Twitter

  • events

  • text SMS

  • Facebook

  • mass media

  • radio

  • LinkedIn

  • mobile app

  • channel partners

  • out of home

  • brochure

  • omnichannel

  • newspaper

  • print media

  • newsletter

  • See 26 more
  • e-mail

  • phone calls

  • website

  • offline

  • point of sale

  • social media

  • promotions

  • support groups

  • video

  • trade shows

  • on premises

  • mobile

  • user generated content

  • blogs

  • Twitter

  • events

  • text SMS

  • Facebook

  • mass media

  • radio

  • LinkedIn

  • mobile app

  • channel partners

  • out of home

  • brochure

  • omnichannel

  • newspaper

  • print media

  • newsletter

  • See 26 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting