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Compare Sugar CRM vs Salesboom Cloud CRM

Comparison Summary

For Sugar CRM vs Salesboom Cloud CRM comparison, Our AI algorithm looked at 12548 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Sugar CRM and Salesboom Cloud CRM to solve their respective business needs.

Pros and cons of Sugar CRM and Salesboom Cloud CRM

Sugar CRM is more suited to businesses that require Engagement Management and Sales Document Management with Mobile where as Salesboom Cloud CRM is focused towards Contact List Management and Sales Document Management .

Both Sugar CRM and Salesboom Cloud CRM are CRM software, peers recommend Sugar CRM for collaboration where as Salesboom Cloud CRM is more known for proposal & quote management and sales document management .

logo Sugar CRM

Focus area

Sugar CRM is better than Salesboom Cloud CRM for

Software Failure Risk

  • medium

logo Salesboom Cloud CRM

Focus area

Salesboom Cloud CRM is better than Sugar CRM for

Software Failure Risk

  • low

About

SugarCRM: #1 Rated Customer Relationship Management Software

Salesboom Cloud CRM | Customizable Cloud based CRM Software

Age

2004

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

104

101

Total Goals
(we found evidences for)

18

13

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management


engagement management

engaging and following up



contact list management

creating contact list


helpdesk management



communication management

sending & publishing communications

tracking & monitoring communications




generation of new leads


social media management

social media analytics

engaging on social media

managing social media account

scheduling post to social media



relationship management


training & onboarding


customer case management


campaign monitoring


opportunity management


sales call management

meeting management


pipeline management


competitive intelligence


conversion management



identify target customers

customise loyalty program



business development


content management


knowledge management



lead qualification: technographic


products & pricelist management



customer feedback management

measuring customer satisfaction

measuring net promoter score





rating and review management


lifetime value management



trade show marketing




touchpoint management


channel management


billing and invoice management


referral management


sales incentive management


social media marketing





sales review & feedback



community building





advocacy management



follower management


distribution management



personalized marketing


promotion management


revenue cycle management



sales commission management


discount management




outbound marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Manage risk

  • Shorten ramp up time

  • Improve digital and social presence

  • Improve visibility

  • Increase customer life time value

  • Improve brand engagement

  • See 15 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Scale best practices

  • Grow market share

  • Build brand awareness

  • Manage risk

  • Enter new markets internationally or locally

  • Improve internal communications

  • Launch new products

  • Increase customer life time value

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • offline

  • point of sale

  • social media

  • promotions

  • trade shows

  • support groups

  • video

  • on premises

  • mobile

  • events

  • Twitter

  • Facebook

  • mass media

  • text SMS

  • user generated content

  • blogs

  • radio

  • LinkedIn

  • mobile app

  • channel partners

  • omnichannel

  • print media

  • newspaper

  • out of home

  • brochure

  • newsletter

  • See 26 more
  • e-mail

  • phone calls

  • website

  • offline

  • point of sale

  • social media

  • promotions

  • trade shows

  • support groups

  • video

  • on premises

  • mobile

  • events

  • Twitter

  • Facebook

  • mass media

  • text SMS

  • user generated content

  • blogs

  • radio

  • LinkedIn

  • mobile app

  • channel partners

  • omnichannel

  • print media

  • newspaper

  • out of home

  • brochure

  • newsletter

  • See 26 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting