Comparison Summary
This comparison report of Sugar CRM vs. FranConnect Franchise Software is based on a specific set of business needs and context. The comparison uses 6125 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sugar CRM and FranConnect Franchise Software
Sugar CRM, FranConnect Franchise Software, Salesforce Sales Cloud, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sugar CRM covers Engagement Management, Sales Document Management with Mobile, Contact List Management with E-Mail, Workflow Management, etc.
FranConnect Franchise Software focuses on Engagement Management with Offline, Lead Management with E-Mail, Helpdesk Management, Communication Management with E-Mail, etc.
"The customer journey changed a lot for us with Sugar. Now we can react faster. " - ROBERT AMPER
"With FranConnect we have the ability to look at analytics to see trends & averages. We can see how we’re doing & what we need to focus on per category. The intuitive report platform takes our data & puts it into a powerful analytical report that sho...ws our progress overall, scores on key indicators in the company, & on areas of focus. " - Chris H
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Sugar CRM
Focus area
Sugar CRM is better than FranConnect Franchise Software for
Software Failure Risk
About
SugarCRM: #1 Rated Customer Relationship Management Software
FranConnect | Franchise Management Software for the Entire Franchise
Age
2004
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
104
56
Total Goals
(we found evidences for)
18
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Manage risk
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Shorten ramp up time
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Improve digital and social presence
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Improve visibility
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Increase customer life time value
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Improve brand engagement
- See 15 more
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Scale best practices
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Acquire customers
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Improve efficiency
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Establish thought leadership
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Grow market share
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Enhance customer relationships
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve internal communications
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Improve ROI
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Improve consistency
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Improve digital and social presence
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Manage risk
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Improve brand engagement
- See 11 more
Top Channels
Channels Used
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e-mail
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offline
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point of sale
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phone calls
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on premises
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promotions
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website
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user generated content
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blogs
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social media
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channel partners
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print media
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magazine
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Facebook
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out of home
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brochure
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video
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text SMS
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Facebook page
- See 16 more
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e-mail
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offline
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point of sale
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phone calls
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on premises
-
promotions
-
website
-
user generated content
-
blogs
-
social media
-
channel partners
-
print media
-
magazine
-
Facebook
-
out of home
-
brochure
-
video
-
text SMS
-
Facebook page
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
