FranConnect Franchise Software: Use-Cases, Insights and Reviews | 2026 Cuspera

RizePoint helped Hard Rock International boost global brand consistency by 5%. The company replaced annual, executive-led site visits with a mobile, cloud-based evaluation process. Property managers ...now use Mobile Auditor for self-audits and Corrective Action Management for ongoing compliance. This new process cut travel costs by over 85% in the first year. Hard Rock saw higher property evaluation scores and more continuous improvement.
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Blaze Pizza used FranConnect’s RizePoint to unify brand standards during rapid growth. The platform enabled digital operational assessments, electronic line checks, and automated reporting. Store tea...ms quickly adopted the system, improving accountability and communication with franchisees. Employees now complete regular self-assessments, saving on travel costs and boosting understanding of brand values. RizePoint also streamlined menu updates and enhanced visibility for leaders, helping Blaze Pizza maintain quality as it expands.
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FranConnect helped Teriyaki Madness improve training and compliance across all locations. The platform integrated with their learning management system, making training easier and boosting completion... rates. Centralized data allowed Teriyaki Madness to link training metrics to operational performance. This led to better decision-making and clear ROI for leadership. FranConnect supported consistent customer experiences as the franchise grew.
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ASI Food Safety used RizePoint from FranConnect to replace manual audit processes. Before, their small team spent hours on spreadsheets and struggled with offline access. With RizePoint, audits are n...ow cloud-based, saving hours per audit and reducing errors. Scheduling, reporting, and corrective actions are automated. Managers can analyze audit data in real time. This has improved client relationships and made every part of ASI’s business more efficient.
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Arby's Restaurants used FranConnect to revamp its guest experience program. The company integrated operational data from RizePoint with customer feedback using InMoment. This new system helped Arby's... identify key improvement areas for each location. In just eight months, Arby's saw a 34% increase in overall satisfaction and a 33% rise in friendliness. Product quality, cleanliness, and speed of service also improved significantly.
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RizePoint software helped Friendly’s Ice Cream improve franchise operations. Before RizePoint, audits used Excel and were slow. Now, managers use custom audit tools to check food safety, cleanliness,... and brand standards. Friendly’s collects better data faster and shares it with the right people. The company added new audit checks for guest satisfaction and employee behavior. RizePoint helps Friendly’s prevent problems and keep high standards across all locations.
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