FranConnect Franchise Software: Use-Cases, Insights and Reviews | 2025 Cuspera

RizePoint helped Hard Rock International improve brand consistency across 178 cafes, 24 hotels, and 10 casinos. Hard Rock used to rely on annual on-site evaluations, which were costly and produced li...mited results. With RizePoint, they added a self-audit process using Mobile Auditor. This made property managers more accountable and improved communication. Automated corrective actions led to a 5% increase in global brand consistency.
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RizePoint helped Blaze Pizza keep brand standards strong during fast growth. Blaze Pizza used RizePoint for digital operational assessments, line checks, and franchisee communication. The platform ma...de it easy for in-store teams to use and adapt. Employees now do regular self-assessments, which improved understanding of brand standards. Blaze Pizza found RizePoint solved many operational hurdles and supported their growth.
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FranConnect helped Teriyaki Madness improve training and compliance across all locations. The platform integrated with their learning management system to streamline training and boost engagement. Ce...ntralized data allowed them to link training metrics with operational performance. Single sign-on increased training completion rates. The solution supported consistent, role-specific training and helped maintain high standards as the franchise grew.
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RizePoint helped ASI Food Safety move from spreadsheets to a cloud-based quality management system. ASI needed a solution to handle audits, scheduling, and reporting for their small team. RizePoint m...ade it easy to access data anywhere and reduced time spent on reports. Auditors now use one system, work offline, and enter data once. The Mobile Auditor app cut down on errors. Automated notifications save managers time and keep everyone on track.
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FranConnect helped Arby’s refresh its guest experience program. Arby’s faced stalled sales and weak marketing in the early 2000s. They used FranConnect and RizePoint to improve guest insights and ope...rational reviews. The new platform brought better data and more purpose to their guest experience efforts. This led to a brand resurgence and inspired growth across 3,300 restaurants.
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FranConnect Sales Accelerator helped The Human Bean speed up their sales cycle. Before, it took six months for a lead to move from new to approved. Now, it takes just two weeks. The tool uses automat...ed SMS to engage leads and schedule meetings fast. The Human Bean can now focus on the best leads and book calls quickly. This led to better lead quality and more growth for their franchise business.
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