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Compare smile.io vs Kobie Loyalty Cloud

Comparison Summary

For smile.io vs Kobie Loyalty Cloud comparison, Our AI algorithm looked at 1976 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using smile.io and Kobie Loyalty Cloud to solve their respective business needs.

Pros and cons of smile.io and Kobie Loyalty Cloud

smile.io is more suited to businesses that require Loyalty Management and Engagement Management where as Kobie Loyalty Cloud is focused towards Loyalty Management and Engagement Management .

Both smile.io and Kobie Loyalty Cloud are Customer Loyalty Management software, peers recommend smile.io for loyalty management where as Kobie Loyalty Cloud is more known for international marketing .

logo smile.io

Focus area

smile.io is better than Kobie Loyalty Cloud for

Software Failure Risk

  • medium

logo Kobie Loyalty Cloud

Focus area

Kobie Loyalty Cloud is better than smile.io for

Software Failure Risk

  • low

About

Loyalty programs for small businesses

Loyalty Marketing Tool to drive customer loyalty.

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

54

Total Goals
(we found evidences for)

11

13

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty


engagement management

engaging and following up


referral management


lifetime value management


rating and review management


social media management

scheduling post to social media

managing social media account

engaging on social media


campaign management


community building


training & onboarding


content management


sales incentive management



communication management

sending & publishing communications




contact list management


helpdesk management


international marketing


business development






channel management


touchpoint management



products & pricelist management


generation of new leads


relationship marketing





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Build brand awareness

  • Improve brand engagement

  • Improve consistency

  • Increase sales & revenue

  • Improve digital and social presence

  • Scale best practices

  • Improve ROI

  • Launch new products

  • See 8 more
  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • Build brand awareness

  • Increase customer life time value

  • Improve internal communications

  • See 10 more

Top Channels

Channels Used

  • website

  • promotions

  • games

  • phone calls

  • offline

  • user generated content

  • blogs

  • e-mail

  • print media

  • magazine

  • causes and charity

  • social media

  • events

  • mobile

  • text SMS

  • chat

  • video

  • mass media

  • television

  • coupons

  • trade shows

  • on premises

  • See 19 more
  • website

  • promotions

  • games

  • phone calls

  • offline

  • user generated content

  • blogs

  • e-mail

  • print media

  • magazine

  • causes and charity

  • social media

  • events

  • mobile

  • text SMS

  • chat

  • video

  • mass media

  • television

  • coupons

  • trade shows

  • on premises

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting