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Compare smile.io vs FellaFeeds

Comparison Summary

For smile.io vs FellaFeeds comparison, Our AI algorithm looked at 1385 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using smile.io and FellaFeeds to solve their respective business needs.

Pros and cons of smile.io and FellaFeeds

smile.io is more suited to businesses that require Loyalty Management and Engagement Management where as FellaFeeds is focused towards Loyalty Management and Customer Feedback Management with Promotions .

logo smile.io

Focus area

Software Failure Risk

  • medium

logo FellaFeeds

Focus area

FellaFeeds is better than smile.io for

Software Failure Risk

  • medium

About

Loyalty programs for small businesses

FellaFeeds | Create customized feedback app to collect feedback and survey from the customer

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

28

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


engagement management

engaging and following up


referral management


lifetime value management


rating and review management


social media management

scheduling post to social media

managing social media account

engaging on social media


campaign management


community building


training & onboarding


content management


sales incentive management


communication management

sending & publishing communications


sales document management



measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score


sales review & feedback


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Build brand awareness

  • Improve brand engagement

  • Improve consistency

  • Increase sales & revenue

  • Improve digital and social presence

  • Scale best practices

  • Improve ROI

  • Launch new products

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Increase sales & revenue

  • Launch new products

  • Improve brand engagement

  • Improve digital and social presence

  • Improve consistency

  • See 5 more

Top Channels

Channels Used

  • promotions

  • mobile

  • mobile app

  • text SMS

  • e-mail

  • social media

  • offline

  • phone calls

  • website

  • point of sale

  • chat

  • Whatsapp

  • coupons

  • Facebook

  • Twitter

  • on premises

  • See 13 more
  • promotions

  • mobile

  • mobile app

  • text SMS

  • e-mail

  • social media

  • offline

  • phone calls

  • website

  • point of sale

  • chat

  • Whatsapp

  • coupons

  • Facebook

  • Twitter

  • on premises

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting