Dynamics Overview

This is a summary of the comprehensive capabilities and benefits of Dynamics based on over 7955 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Dynamics, Touchpoint, Marsello, Thanx Software, SpotOn Loyalty, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Dynamics is right for your needs? Our Cuspera AI engine can evaluate how Dynamics fits your specific business needs, industry, and context. Get your personalized assessment report today.

Dynamics supports business activities such as:

  • Workflow Management
  • Engagement Management
  • Contact List Management
  • Helpdesk Management
  • Communication Management

Dynamics can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Improve ROI, Improve Efficiency, etc. It can help manage these activities if you use Offline Point Of Sale and Phone Calls for these needs. As a solution, Dynamics's capabilities include Dashboard, Personalization, Recording, etc.

Dynamics Computer Software Vertical is its biggest customer base.

Reviews

"...It took a little while to fully understand the workflow, but it is getting easier to use. ...." Peer review by Chris J., Territory representative

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Dynamics solved their Customer Loyalty Management needs. Cuspera uses 7955 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Dynamics.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Efficiency
  • Scale Best Practices
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Shorten Ramp Up Time
See all business priorities See less business priorities

Use Cases

Peers recommend Workflow Management , Engagement Management , Contact List Management , as the business use cases that they have been most satisfied while using Dynamics.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management

4.47/5

Read Reviews (163)

"...It took a little while to fully understand the workflow, but it is getting easier to use. ...."
Engagement Management

4.70/5

Read Reviews (97)

"...i love it because it has helped with my interactions with my customers...."
engaging and following up

4.43/5

Read Reviews (54)

"...For the end user it is a simple software to learn, it facilitates the integration of the information of the whole company, it allows a follow-up from start to end in all the internal processes. ...."
Contact List Management with Offline, Point Of Sale and Phone Calls

4.45/5

Read Reviews (96)

"...Our sales and marketing staff utilize CRM on a daily basis and are able to easily stay organized and track contacts and all important information (i.e.- date of last contact, notes, best next steps, etc.)...."
contacts history

4.62/5

Read Reviews (30)

"...We can track the mails, client history , orders , sales and finance matters...."
creating contact list

4.88/5

Read Reviews (18)

"...Everything you need for the whole sales process from recording leads and contacts to creating opportunities and storing information about accounts and deals as well as relevant documents...."
tracking contacts

4.75/5

Read Reviews (9)

"...One of the pros is organized very nice, the layout is great and you can tracking the contact information and the most important things about this programm is easy to learn for begginers und export data. ...."
PEER EXPERIENCES
Workflow Management

4.47/5

Read Reviews (163)

"...It took a little while to fully understand the workflow, but it is getting easier to use. ...." Peer review by Chris J., Territory representative
Engagement Management

4.70/5

Read Reviews (97)

"...i love it because it has helped with my interactions with my customers...." Peer review by Osei K., CEO
engaging and following up

4.70/5

Read Reviews (54)

Contact List Management with Offline, Point Of Sale and Phone Calls

4.45/5

Read Reviews (96)

"...Our sales and marketing staff utilize CRM on a daily basis and are able to easily stay organized and track contacts and all important information (i.e.- date of last contact, notes, best next steps, etc.)...." Peer review by William S., Director of Sales, Mechanical or Industrial Engineering
contacts history

4.45/5

Read Reviews (30)

creating contact list

4.45/5

Read Reviews (18)

tracking contacts

4.45/5

Read Reviews (9)

62+ more Business Use Cases

Our AI advisor, Wyz, harnessed 7955 insights from peers and experts to help you assess how these Dynamics use cases fit your Customer Loyalty Management needs.

Frequently Asked Questions(FAQ)

for Dynamics

What is Dynamics?

Dynamics designs and manufactures battery-powered interactive payment cards that function with existing infrastructure. The computer-in-a-card technology is completely customizable and offers enhanced choice, control, convenience, and security.

What is Dynamics used for?

Dynamics is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Workflow Management, Engagement Management and Contact List Management .

What are the top features of Dynamics?

Dashboard, Personalization and Recording are some of the top features of Dynamics.

Who uses Dynamics?

Dynamics is used by Computer Software, Information Technology And Services and Education among other industries.

What are Dynamics alternatives?

Touchpoint, Marsello, Thanx Software and SpotOn Loyalty are popular alternatives for Dynamics.

Where is Dynamics located?

Dynamics is headquartered at 493 Nixon Road, Cheswick, PA 15024, US.

Popular Business Setting

for Dynamics

Top Industries

  • Computer Software
  • Information Technology and Services
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Dynamics to Enhance customer relationships and Increase sales & revenue

Peer and Expert Opinion on Features

for Dynamics

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.26/5

Read Reviews (162)
Personalization

3.92/5

Read Reviews (138)
Recording

3.94/5

Read Reviews (128)
Templates

4.22/5

Read Reviews (49)
Widgets

3.84/5

Read Reviews (28)
FEATURES RATINGS AND REVIEWS
Dashboard

4.26/5

Read Reviews (162)
Personalization

3.92/5

Read Reviews (138)
Recording

3.94/5

Read Reviews (128)
Templates

4.22/5

Read Reviews (49)
Widgets

3.84/5

Read Reviews (28)

IT and Other Capabilities

for Dynamics

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.08/5

Read Reviews (612)
Data Import

3.68/5

Read Reviews (1154)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.08/5

Read Reviews (612)
Data Import

3.68/5

Read Reviews (1154)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.36/5

Read Reviews (86)
Chat Support

4.28/5

Read Reviews (89)
Phone Support

4.23/5

Read Reviews (113)
24/7 Support

3.42/5

Read Reviews (1230)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.36/5

Read Reviews (86)
Chat Support

4.28/5

Read Reviews (89)
Phone Support

4.23/5

Read Reviews (113)
24/7 Support

3.42/5

Read Reviews (1230)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (20)
Analytics

4.55/5

Read Reviews (247)
Custom Reports

3.64/5

Read Reviews (1097)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (20)
Analytics

4.55/5

Read Reviews (247)
Custom Reports

3.64/5

Read Reviews (1097)

Software Failure Risk Guidance

?

for Dynamics

Overall Risk Meter

Low Medium High

Top Failure Risks for Dynamics

Vendor Profile Details

Company Name

Dynamics Inc

HQ Location

493 Nixon Road, Cheswick, PA 15024, US

Employees

51-100

Social

Financials

SERIES C