Dynamics Overview
This is a summary of the comprehensive capabilities and benefits of Dynamics based on over 7955 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Dynamics, Touchpoint, Marsello, Thanx Software, SpotOn Loyalty, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Dynamics is right for your needs? Our Cuspera AI engine can evaluate how Dynamics fits your specific business needs, industry, and context. Get your personalized assessment report today.
Dynamics supports business activities such as:
- Workflow Management
- Engagement Management
- Contact List Management
- Helpdesk Management
- Communication Management
Dynamics can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Improve ROI, Improve Efficiency, etc. It can help manage these activities if you use Offline Point Of Sale and Phone Calls for these needs. As a solution, Dynamics's capabilities include Dashboard, Personalization, Recording, etc.
Dynamics Computer Software Vertical is its biggest customer base.
Reviews
"...It took a little while to fully understand the workflow, but it is getting easier to use. ...." Peer review by Chris J., Territory representative
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Dynamics solved their Customer Loyalty Management needs. Cuspera uses 7955 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Dynamics.
Use Cases
Peers recommend Workflow Management , Engagement Management , Contact List Management , as the business use cases that they have been most satisfied while using Dynamics.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management |
4.47/5 ★ |
"...It took a little while to fully understand the workflow, but it is getting easier to use. ...." Peer review by Chris J., Territory representative |
| Engagement Management |
4.70/5 ★ |
"...i love it because it has helped with my interactions with my customers...." Peer review by Osei K., CEO |
| engaging and following up |
4.43/5 ★ |
"...For the end user it is a simple software to learn, it facilitates the integration of the information of the whole company, it allows a follow-up from start to end in all the internal processes. ...." Peer review by Everardo R., DBA, Retail |
| Contact List Management with Offline, Point Of Sale and Phone Calls |
4.45/5 ★ |
"...Our sales and marketing staff utilize CRM on a daily basis and are able to easily stay organized and track contacts and all important information (i.e.- date of last contact, notes, best next steps, etc.)...." Peer review by William S., Director of Sales, Mechanical or Industrial Engineering |
| contacts history |
4.62/5 ★ |
"...We can track the mails, client history , orders , sales and finance matters...." Peer review by Robert S., Senior Corporate Account Manager, Retail |
| creating contact list |
4.88/5 ★ |
"...Everything you need for the whole sales process from recording leads and contacts to creating opportunities and storing information about accounts and deals as well as relevant documents...." Peer review by Deepak S., Senior Engineer , Entertainment |
| tracking contacts |
4.75/5 ★ |
"...One of the pros is organized very nice, the layout is great and you can tracking the contact information and the most important things about this programm is easy to learn for begginers und export data. ...." Peer review by Chael C., Analista Técnico, Government Administration |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management |
4.47/5 ★ |
"...It took a little while to fully understand the workflow, but it is getting easier to use. ...." Peer review by Chris J., Territory representative |
|
| Engagement Management |
4.70/5 ★ |
"...i love it because it has helped with my interactions with my customers...." Peer review by Osei K., CEO |
|
| engaging and following up |
4.70/5 ★ |
| Contact List Management with Offline, Point Of Sale and Phone Calls |
4.45/5 ★ |
"...Our sales and marketing staff utilize CRM on a daily basis and are able to easily stay organized and track contacts and all important information (i.e.- date of last contact, notes, best next steps, etc.)...." Peer review by William S., Director of Sales, Mechanical or Industrial Engineering |
|
| contacts history |
4.45/5 ★ |
| creating contact list |
4.45/5 ★ |
| tracking contacts |
4.45/5 ★ |
62+ more Business Use Cases
Our AI advisor, Wyz, harnessed 7955 insights from peers and experts to help you assess how these Dynamics use cases fit your Customer Loyalty Management needs.
Frequently Asked Questions(FAQ)
for Dynamics
What is Dynamics?
What is Dynamics used for?
What are the top features of Dynamics?
Who uses Dynamics?
What are Dynamics alternatives?
Where is Dynamics located?
Popular Business Setting
for Dynamics
Top Industries
- Computer Software
- Information Technology and Services
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Dynamics to Enhance customer relationships and Increase sales & revenue
Dynamics Alternatives
Peer and Expert Opinion on Features
for Dynamics
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (162) |
| Personalization | Read Reviews (138) |
| Recording | Read Reviews (128) |
| Templates | Read Reviews (49) |
| Widgets | Read Reviews (28) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (162) |
| Personalization | Read Reviews (138) |
| Recording | Read Reviews (128) |
| Templates | Read Reviews (49) |
| Widgets | Read Reviews (28) |
IT and Other Capabilities
for Dynamics
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (612) |
| Data Import | Read Reviews (1154) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (612) |
| Data Import | Read Reviews (1154) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (86) |
| Chat Support | Read Reviews (89) |
| Phone Support | Read Reviews (113) |
| 24/7 Support | Read Reviews (1230) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (86) |
| Chat Support | Read Reviews (89) |
| Phone Support | Read Reviews (113) |
| 24/7 Support | Read Reviews (1230) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (247) |
| Custom Reports | Read Reviews (1097) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (247) |
| Custom Reports | Read Reviews (1097) |
Software Failure Risk Guidance
?for Dynamics
Overall Risk Meter
Top Failure Risks for Dynamics
Vendor Profile Details
Company Name
Dynamics Inc
Company Website
https://www.dynamicsinc.com/HQ Location
493 Nixon Road, Cheswick, PA 15024, US
Employees
51-100
Social
Financials
SERIES C
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