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Slack vs OpenText Hightail: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Slack vs. OpenText Hightail is based on a specific set of business needs and context. The comparison uses 71516 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Slack and OpenText Hightail

Slack, Microsoft Teams, Yammer, etc., belong to a category of solutions that help Team Collaboration, whereas OpenText Hightail, Azendoo, Dropbox Professional, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Slack covers Collaboration with Chat, Communication Management with Chat, Content Management with Chat, Sales Document Management with Chat, etc.

OpenText Hightail focuses on Collaboration, Content Management, Communication Management with E-Mail, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Slack

Focus area

Slack is better than OpenText Hightail for

Software Failure Risk

  • low

logo OpenText Hightail

Focus area

OpenText Hightail is better than Slack for

Software Failure Risk

  • low

About

Slack: Where work happens

Hightail: File sharing & creative collaboration

Age

2009

Financials

SERIES H

Business Need

Total Processes
(we found evidences for)

136

49

Total Goals
(we found evidences for)

20

8

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


content publishing

searching for content


sales document management

proposal & quote management

contract management


engagement management

engaging and following up



training & onboarding


conference call management


helpdesk management


trade show marketing


knowledge management

creating knowledge base


sales call management

meeting management


social media management

engaging on social media

scheduling post to social media

managing social media account

social media analytics

monitoring social media


touchpoint management


contact list management

creating contact list



customer feedback management

measuring net promoter score

measuring customer satisfaction




lead qualification

lead qualification: technographic


products & pricelist management


generation of new leads


community building


conversion management




sales review & feedback




campaign management

campaign monitoring

campaign analytics



relationship management


business development



loyalty management

customise loyalty program



account management


rating and review management




customer case management



social media marketing


motivation management


competitive intelligence


promotion management



courses & assessment

track learning progress

create learning path


performance management




international marketing


discount management


follower management



lifetime value management







category management


distribution management


revenue cycle management




pipeline management



relationship marketing



calendar management


referral management



billing and invoice management



sales incentive management


personalized marketing



Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Grow market share

  • Improve stakeholder relations

  • Launch new products

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve efficiency

  • Build brand awareness

  • Shorten ramp up time

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Improve consistency

  • Increase customer life time value

  • Manage risk

  • See 17 more
  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve internal communications

  • Improve consistency

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • video

  • website

  • offline

  • on premises

  • phone calls

  • point of sale

  • mobile

  • user generated content

  • blogs

  • out of home

  • brochure

  • promotions

  • movies

  • chat

  • Slack

  • display advertisement

  • social media

  • mobile app

  • See 16 more
  • e-mail

  • video

  • website

  • offline

  • on premises

  • phone calls

  • point of sale

  • mobile

  • user generated content

  • blogs

  • out of home

  • brochure

  • promotions

  • movies

  • chat

  • Slack

  • display advertisement

  • social media

  • mobile app

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting