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Shopify vs Kartra: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Shopify vs. Kartra is based on a specific set of business needs and context. The comparison uses 50902 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Shopify and Kartra

Shopify, Kartra, WooCommerce, BigCommerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Shopify covers Advertisement with Social Media, Engagement Management with Offline, Helpdesk Management, Social Media Management with Social Media, etc.

Kartra focuses on Referral Management with E-Mail, Helpdesk Management with Website, Campaign Management with E-Mail, Engagement Management with Phone Calls, etc.

"When we onboarded with Shopify Fulfillment Network, we had 1,000+ preorders backlogged. [They] pushed out the orders in literally a day and a half. We didn't have to spend any time on it and were instead able to focus on creating a complete, top-not...ch mobile experience for our customers. " - Blake Van Putten

"Officially cancelling all my other business tools subscriptions today to make way for Kartra. It’s such a liberating feeling. Thank you Kartra. " - Ajoke E

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Shopify

Focus area

Shopify is better than Kartra for

Software Failure Risk

  • medium

logo Kartra

Focus area

Kartra is better than Shopify for

Software Failure Risk

  • low

About

E-commerce software that enables business from anywhere, with tools that find customers, drive sales and manage all the other business activities.

Kartra: Your Online Business Made Easy

Age

2004

Financials

SERIES C

Business Need

Total Processes
(we found evidences for)

146

36

Total Goals
(we found evidences for)

22

8

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up



products & pricelist management


communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics

scheduling post to social media

managing social media account

engaging on social media

monitoring social media


customise loyalty program

identify target customers

create engagement based loyalty


content publishing

searching for content



campaign monitoring


promotion management


training & onboarding


rating and review management






workflow management


discount management


sales document management

proposal & quote management

contract management


contact list management

creating contact list


generation of new leads


social media marketing



customer feedback management

measuring customer satisfaction

measuring net promoter score




trade show marketing



competitive intelligence


lifetime value management


community building


payment management



business development


influencer marketing



knowledge management

creating knowledge base


bundling of products


segmentation and targeting



touchpoint management


channel management



conversion management



sales call management


lead qualification

lead qualification: technographic


international marketing


account management




courses & assessment

create learning path






category management


personalized marketing










subscription management


billing and invoice management


performance management


compliance & governance




revenue cycle management


opportunity management


relationship management




sales review & feedback


conference call management


advocacy management


customer case management



sales incentive management


relationship marketing


redemption management


follower management



sales commission management






Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve brand engagement

  • Launch new products

  • Improve ROI

  • Increase customer life time value

  • Improve efficiency

  • Increase average basket value

  • Improve internal communications

  • Improve stakeholder relations

  • Reduce bounce

  • Improve consistency

  • Establish thought leadership

  • Improve navigation

  • Improve visibility

  • Manage risk

  • See 19 more
  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • website

  • video

  • phone calls

  • chat

  • promotions

  • games

  • text SMS

  • social media

  • mobile

  • mobile app

  • mass media

  • offline

  • point of sale

  • See 11 more
  • e-mail

  • website

  • video

  • phone calls

  • chat

  • promotions

  • games

  • text SMS

  • social media

  • mobile

  • mobile app

  • mass media

  • offline

  • point of sale

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting