Shopify POS Overview

Shopify POS integrates inventory management and checkout for retail businesses. A free trial can be started today.

Use Cases

Customers recommend Helpdesk Management, Products & Pricelist Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Shopify POS.

Other use cases:

  • Advertisement
  • Social Media Management
  • Engagement Management
  • Communication Management
  • Training & Onboarding
  • Order Management
  • Merchandising
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify POS.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Grow Market Share
  • Improve ROI
  • Improve Visibility
  • Improve Brand Engagement
  • Improve Consistency
  • Scale Best Practices
  • Improve Internal Communications
  • Increase Average Basket Value
  • Improve Navigation
  • Improve Efficiency
  • Establish Thought Leadership
See all business priorities See less business priorities

Shopify POS Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify POS works with different mediums / channels such as Website. Offline. Point Of Sale etc.

Shopify POS's features include Templates, Personalization, Widgets, etc. and Shopify POS support capabilities include Chat Support, Email Support, Phone Support, etc. also Shopify POS analytics capabilities include Analytics, and Custom Reports.

Reviews

"We like to have a connection with our customers. Shopify POS allows us to sell online, in-store, and at expos using just one system. We just show up to an expo and start selling." - Maximilian Gnann

Shopify POS, Loyverse POS, POSist, Square Point of Sale, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify POS

Top Industries

  • Retail
  • Apparel & Fashion
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify POS is popular in Retail, Apparel & Fashion, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Shopify POS Use Cases

What makes Shopify POS ideal for Helpdesk Management?

How does Shopify POS address your Products & Pricelist Management Challenges?

What Are the key features of Shopify POS for Loyalty Management?

How efficiently Does Shopify POS manage your Social Media Management?

11 buyers and buying teams have used Cuspera to assess how well Shopify POS solved their POS needs. Cuspera uses 6764 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Shopify POS testimonial

Maximilian Gnann

Showroom Manager

Ryzon
We like to have a connection with our customers. Shopify POS allows us to sell online, in-store, and at expos using just one system. We just show up to an expo and start selling. Testimonial By Maximilian Gnann
Shopify POS testimonial

Felix Ilett

Head of Sales

Mister Zimi
Our customers’ confidence means everything to us. The whole experience made us realize we wanted our inventory management to function entirely within Shopify, rather than using disparate systems connected by an unreliable API. Testimonial By Felix Ilett
Shopify POS testimonial

Thomas Goepel

Co-Founder and Head of Roasting and Quality

Tico Coffee Roasters
Every night, I had to manually update inventory—whatever was going out on Square—and then update that on Shopify with our online store. And [I] was just like, I can’t do this anymore. Testimonial By Thomas Goepel
CUSTOMERS TESTIMONIALS
Shopify POS testimonial

Maximilian Gnann

Showroom Manager

Ryzon
We like to have a connection with our customers. Shopify POS allows us to sell online, in-store, and at expos using just one system. We just show up to an expo and start selling. Testimonial By Maximilian Gnann
Shopify POS testimonial

Felix Ilett

Head of Sales

Mister Zimi
Our customers’ confidence means everything to us. The whole experience made us realize we wanted our inventory management to function entirely within Shopify, rather than using disparate systems connected by an unreliable API. Testimonial By Felix Ilett
Shopify POS testimonial

Thomas Goepel

Co-Founder and Head of Roasting and Quality

Tico Coffee Roasters
Every night, I had to manually update inventory—whatever was going out on Square—and then update that on Shopify with our online store. And [I] was just like, I can’t do this anymore. Testimonial By Thomas Goepel

Case Studies

Apparel & Fashion

CASE STUDY Soxfords

Shopify helped Soxfords start and grow their online business selling men's socks and accessories. Soxfords used Shopify's online store editor, themes, and app store to build their brand and website. ...They sold products online and in person, using Shopify's checkout and payment solutions. Soxfords also used Shopify's marketing tools to reach and retain customers. The case shows how Shopify supports new apparel businesses in launching and managing their stores.

Read more →
Food & Beverages

CASE STUDY Better Booch

Shopify helped Better Booch set up a kombucha subscription service. The company wanted steady income and easier delivery for customers. With Shopify, they launched weekly, biweekly, and monthly subsc...riptions. Subscriptions now make up 32% of their revenue, up 6% from last year. About 70% of all orders are subscriptions, and sign-ups doubled from January to August 2022. Customer loyalty and lifetime value increased.

Read more →
Apparel & Fashion

CASE STUDY Soxfords

Shopify helped Soxfords start and grow their online store for men's clothing and accessories. Soxfords used Shopify's online store editor, themes, and app store to build their brand. They sold produc...ts online and in person, using Shopify's checkout and payment tools. Soxfords managed orders, shipping, and marketing with Shopify's business tools. The platform supported their business from launch to sales growth.

Read more →
Food & Beverages

CASE STUDY Rescue Chocolate

Shopify helped Rescue Chocolate start an online chocolate business. Rescue Chocolate used Shopify to create a website and sell products online. The platform offered tools for building a brand, managi...ng inventory, and processing payments. Rescue Chocolate was able to launch their store and reach more customers. Shopify made it easy for them to grow their business online.

Read more →
Food & Beverages

CASE STUDY Rescue Chocolate

Shopify helped Rescue Chocolate start an online chocolate business. Rescue Chocolate used Shopify to create their website and sell products online. Shopify provided tools for building the brand, mana...ging inventory, and processing payments. The platform made it easy for Rescue Chocolate to launch and grow their store. This helped Rescue Chocolate reach more customers and sell more chocolate online.

Read more →
Entertainment

CASE STUDY MrBeast (Jimmy Donaldson)

Shopify helped MrBeast, also known as Jimmy Donaldson, launch and grow his businesses. He used Shopify to power ShopMrBeast, his merch store, and Feastables, his snacking brand. MrBeast started as a ...YouTuber and became a business leader. He learned business skills early by selling digital items online. With Shopify, he scaled his brands and reached millions of fans. His story shows how creators can use Shopify to build successful companies.

Read more →

Video

Accelerate growth and sell your best with Shopify POS

Video Thumbnail

Frequently Asked Questions(FAQ)

for Shopify POS

What is Shopify POS?

Shopify Point of Sale (POS) is an E-commerce platform that allows to manage entire online and in-store business using a unified platform. It helps to improve digital and social presence and increase sales and revenue.

Shopify personalize every visit for each customer, build customer profiles, and integrates loyalty programs to delight customers and helps users to focus on business.

Shopify features include brand and customize online store, professional themes for website, built-in mobile commerce shopping cart, customize store from the background with the help of Shopify experts, web-based website builder and many more.

What is Shopify POS used for?

Shopify POS is a POS Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Products & Pricelist Management and Loyalty Management .

What are the top features of Shopify POS?

Templates, Personalization and Widgets are some of the top features of Shopify POS.

Who uses Shopify POS?

Shopify POS is used by Retail, Apparel & Fashion and Marketing And Advertising among other industries.

What are Shopify POS alternatives?

Loyverse POS, POSist, Square Point Of Sale and Square For Retail are popular alternatives for Shopify POS.

Where is Shopify POS located?

Shopify POS is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify POS for helpdesk management and products & pricelist management

Shopify POS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.82/5 ★

Read Reviews (3)
Analytics

4.20/5 ★

Read Reviews (158)
Custom Reports

3.56/5 ★

Read Reviews (1142)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.82/5 ★

Read Reviews (3)
Analytics

4.20/5 ★

Read Reviews (158)
Custom Reports

3.56/5 ★

Read Reviews (1142)

Software Failure Risk Guidance

?

for Shopify POS

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify POS

Shopify International Ltd News

Executive

Shopify (SHOP) Appoints Jessica Hertz as New COO - GuruFocus

Shopify has appointed Jessica Hertz as its new Chief Operating Officer, effective October 9, 2025. Previously serving as General Counsel, Hertz will now oversee Shopify's leadership team, marking a strategic enhancement. This move aligns with Shopify's strong financial performance, highlighted by a 28% revenue growth over the past three years.

Read more →
Partnership

ShopTrade Achieves Shopify Premier Service Partner Status , Strengthening Its Leadership in Scalable eCommerce Solutions

ShopTrade has been elevated to a Shopify Premier Service Partner, joining an elite group of 42 partners in the U.S. This status enhances ShopTrade's collaboration with Shopify, offering clients early access to new features and resources for improved eCommerce solutions. The recognition underscores ShopTrade's decade-long expertise in scalable commerce solutions.

Read more →
Product

Shopify adds OpenAI to cart , Constellation loses its star , and Canada new defence agency

Shopify has integrated OpenAI's ChatGPT, allowing merchants to sell products directly through ChatGPT conversations. This feature aims to enhance the shopping experience by enabling purchases without disrupting the user's flow.

Read more →
Partnership

OpenAI adds in - chat checkout with Etsy , Shopify partnership

OpenAI has introduced an Instant Checkout feature in partnership with Etsy and Shopify, allowing ChatGPT users to purchase items directly within chats. This feature, powered by Stripe, initially supports single-item purchases from Etsy and will soon include Shopify merchants. The initiative marks OpenAI's entry into e-commerce, providing a new revenue stream and enhancing customer reach for e-commerce platforms.

Read more →

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES C