Shopify POS Overview
This is a summary of the comprehensive capabilities and benefits of Shopify POS based on over 6764 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Shopify POS, Square Point of Sale, Lightspeed Retail, Lightspeed Restaurant, Vend, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Shopify POS is right for your needs? Our Cuspera AI engine can evaluate how Shopify POS fits your specific business needs, industry, and context. Get your personalized assessment report today.
Shopify POS supports business activities such as:
- Helpdesk Management
- Products & Pricelist Management
- Loyalty Management
- Advertisement
- Social Media Management
Shopify POS can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Improve Digital And Social Presence, Build Brand Awareness, etc. It can help manage these activities if you use Website Offline Point Of Sale etc. for these needs. As a solution, Shopify POS's capabilities include Templates, Personalization, Widgets, etc.
Shopify POS was founded in 2004. Retail Vertical is its biggest customer base.
Reviews
"We were able to sync our ERP with Shopify and manage our inventory seamlessly across platforms. Now, we can easily look up a customer’s previous orders and make our in-store service feel like a natural extension of what they experience online. " - Gosia Piatek
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Shopify POS solved their POS needs. Cuspera uses 6764 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Shopify POS.
Use Cases
Peers recommend Helpdesk Management , Products & Pricelist Management , Loyalty Management , as the business use cases that they have been most satisfied while using Shopify POS.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management |
4.37/5 ★ |
"...Whenever we had needed any help, support was super friendly and helpful...." Peer review by Steve Mr Mig M., CEO |
| Products & Pricelist Management with Website |
4.42/5 ★ |
"...It's very easy to list products to sell...." Peer review by Joey T., Owner, Apparel & Fashion |
| Loyalty Management with Offline, Point Of Sale, Promotions and Coupons |
4.59/5 ★ |
"...Also, if you want to build customer loyalty programs, it provides you with the tools that you need. ..." The Best Point of Sale (POS) System |
| customise loyalty program |
4.01/5 ★ |
"...Staff can see a customer s loyalty balance at POS screen and exchange history transactions in reporting area...." Shopify POS: Best Point of Sale System & Retail POS for Small Business |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management |
4.37/5 ★ |
"...Whenever we had needed any help, support was super friendly and helpful...." Peer review by Steve Mr Mig M., CEO |
|
| Products & Pricelist Management with Website |
4.42/5 ★ |
"...It's very easy to list products to sell...." Peer review by Joey T., Owner, Apparel & Fashion |
|
| Loyalty Management with Offline, Point Of Sale, Promotions and Coupons |
4.59/5 ★ |
"...Also, if you want to build customer loyalty programs, it provides you with the tools that you need. ..." The Best Point of Sale (POS) System |
|
| customise loyalty program |
4.59/5 ★ |
58+ more Business Use Cases
Our AI advisor, Wyz, harnessed 6764 insights from peers and experts to help you assess how these Shopify POS use cases fit your POS needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We were able to sync our ERP with Shopify and manage our inventory seamlessly across platforms. Now, we can easily look up a customer’s previous orders and make our in-store service feel like a natural extension of what they experience online. Testimonial By Gosia Piatek |
|
I saw this moment as a brand reset. I wanted to bring everything together and use the same system to sell online and at events. Testimonial By Megan Bre Camp |
|
Rather than integrate a third-party POS to both Shopify and our inventory management platform, we saw Shopify POS as a natural way for us to build on our online store’s capabilities and expand into physical retail. Testimonial By Paul Newport |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Gosia Piatek Founder & Creative Director Kowtow |
We were able to sync our ERP with Shopify and manage our inventory seamlessly across platforms. Now, we can easily look up a customer’s previous orders and make our in-store service feel like a natural extension of what they experience online. Testimonial By Gosia Piatek |
|
Megan Bre Camp Founder Summer Solace Tallow |
I saw this moment as a brand reset. I wanted to bring everything together and use the same system to sell online and at events. Testimonial By Megan Bre Camp |
|
Paul Newport Founder & CEO Wine Central |
Rather than integrate a third-party POS to both Shopify and our inventory management platform, we saw Shopify POS as a natural way for us to build on our online store’s capabilities and expand into physical retail. Testimonial By Paul Newport |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Tico Coffee RoastersRead More |
|
Case Study Mister ZimiRead More |
|
|
Case Study Summer Solace TallowRead More |
Frequently Asked Questions(FAQ)
for Shopify POS
What is Shopify POS?
What is Shopify POS used for?
What are the top features of Shopify POS?
Who uses Shopify POS?
What are Shopify POS alternatives?
Where is Shopify POS located?
Popular Business Setting
for Shopify POS
Top Industries
- Retail
- Apparel & Fashion
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Shopify POS to Acquire customers and Increase sales & revenue
Shopify POS Alternatives
Peer and Expert Opinion on Features
for Shopify POS
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (367) |
| Personalization | Read Reviews (243) |
| Widgets | Read Reviews (198) |
| Dashboard | Read Reviews (68) |
| SEO | Read Reviews (67) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (367) |
| Personalization | Read Reviews (243) |
| Widgets | Read Reviews (198) |
| Dashboard | Read Reviews (68) |
| SEO | Read Reviews (67) |
IT and Other Capabilities
for Shopify POS
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (330) |
| Data Import | Read Reviews (563) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (330) |
| Data Import | Read Reviews (563) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (140) |
| Email Support | Read Reviews (80) |
| Phone Support | Read Reviews (83) |
| 24/7 Support | Read Reviews (1124) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (140) |
| Email Support | Read Reviews (80) |
| Phone Support | Read Reviews (83) |
| 24/7 Support | Read Reviews (1124) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (158) |
| Custom Reports | Read Reviews (1142) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (158) |
| Custom Reports | Read Reviews (1142) |
Software Failure Risk Guidance
?for Shopify POS
Overall Risk Meter
Top Failure Risks for Shopify POS
Vendor Profile Details
HQ Location
150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L
Employees
1001-5000
Social
Financials
SERIES C
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