Shopify POS Overview

Shopify Point of Sale (POS) is an E-commerce platform that allows to manage entire online and in-store business using a unified platform. It helps to improve digital and social presence and increase sales and revenue.

Shopify personalize every visit for each customer, build customer profiles, and integrates loyalty programs to delight customers and helps users to focus on business.

Shopify features include brand and customize online store, professional themes for website, built-in mobile commerce shopping cart, customize store from the background with the help of Shopify experts, web-based website builder and many more.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Shopify POS solved their POS needs. Cuspera uses 6764 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Shopify POS.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Grow Market Share
  • Improve ROI
  • Improve Visibility
  • Improve Brand Engagement
  • Improve Consistency
  • Scale Best Practices
  • Improve Internal Communications
  • Increase Average Basket Value
  • Improve Navigation
  • Improve Efficiency
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Products & Pricelist Management , Loyalty Management , as the business use cases that they have been most satisfied while using Shopify POS.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management

4.37/5

Read Reviews (124)

"...I got excellent help from the support team at Shopify and it was very convenient after that to carry out sales...."
Products & Pricelist Management with Website

4.42/5

Read Reviews (89)

"...You don't need to worry about hosting/setup as it all comes in the monthly fee, all you have to do is select a theme that comes with the subscription, add products and prices and you're ready to go. ...."
Loyalty Management with Offline, Point Of Sale, Promotions and Coupons

4.59/5

Read Reviews (53)

"...Customer Loyalty Accelerator (CLA) is a groundbreaking instantly-redeemable rewards loyalty app on the Shopify App Store, seamlessly integrating with Shopify E-Commerce, Shopify POS and legacy loyalty programs...." Shopify now have a powerful new app to quickly increase revenues from both online and in-store return customer visits
customise loyalty program

4.01/5

Read Reviews (2)

"...If you run a brick-and-mortar store and use the Shopify POS you can even integrate your customer loyalty program across your in-store purchases and online purchases. ..."
PEER EXPERIENCES
Helpdesk Management

4.37/5

Read Reviews (124)

"...I got excellent help from the support team at Shopify and it was very convenient after that to carry out sales...." Peer review by Varun K., System Administrator, Information Technology and Services
Products & Pricelist Management with Website

4.42/5

Read Reviews (89)

"...You don't need to worry about hosting/setup as it all comes in the monthly fee, all you have to do is select a theme that comes with the subscription, add products and prices and you're ready to go. ...." Peer review by Rene S., IT Manager, Apparel & Fashion
Loyalty Management with Offline, Point Of Sale, Promotions and Coupons

4.59/5

Read Reviews (53)

"...Customer Loyalty Accelerator (CLA) is a groundbreaking instantly-redeemable rewards loyalty app on the Shopify App Store, seamlessly integrating with Shopify E-Commerce, Shopify POS and legacy loyalty programs...." Shopify now have a powerful new app to quickly increase revenues from both online and in-store return customer visits
customise loyalty program

4.59/5

Read Reviews (2)

58+ more Business Use Cases

Our AI advisor, Wyz, harnessed 6764 insights from peers and experts to help you assess how these Shopify POS use cases fit your POS needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Kris Linney

Co-Founder

GoodGood

It was important for us to choose a POS system that plugged into our online store, which runs on Shopify Plus. That way, we could keep using Shopify as our system of record for inventory, orders, sales, and customers across our online store and four café locations. Testimonial By Kris Linney

Emanuelle Nardoni

Co-Founder

The Rugged Society

SumUp POS didn’t integrate with our Shopify site, which created a bit of a mess. Once we saw how well Shopify POS’ payments hardware worked and how seamlessly it synced with our online store, we knew it was time to switch. Testimonial By Emanuelle Nardoni

Megan Bre Camp

Founder

Summer Solace Tallow

I saw this moment as a brand reset. I wanted to bring everything together and use the same system to sell online and at events. Testimonial By Megan Bre Camp
CUSTOMERS TESTIMONIALS

Kris Linney

Co-Founder

GoodGood

It was important for us to choose a POS system that plugged into our online store, which runs on Shopify Plus. That way, we could keep using Shopify as our system of record for inventory, orders, sales, and customers across our online store and four café locations. Testimonial By Kris Linney

Emanuelle Nardoni

Co-Founder

The Rugged Society

SumUp POS didn’t integrate with our Shopify site, which created a bit of a mess. Once we saw how well Shopify POS’ payments hardware worked and how seamlessly it synced with our online store, we knew it was time to switch. Testimonial By Emanuelle Nardoni

Megan Bre Camp

Founder

Summer Solace Tallow

I saw this moment as a brand reset. I wanted to bring everything together and use the same system to sell online and at events. Testimonial By Megan Bre Camp

Case Studies

COMPANY CASE STUDIES
Case Study elph ceramics

How elph ceramics' Unified its Customer Database and Lifted Retention Rates to 30% with Shopify POS

Read More
Case Study Tico Coffee Roasters

How a Simple POS Switch Resolved Tico Coffee Roasters’ Inventory Problems and Brought Convenience To Its Bay Area Customers

Read More
Case Study Forage Plants

How Forage Plants’ Five Locations Weathered the Storm with Shopify POS

Read More

Frequently Asked Questions(FAQ)

for Shopify POS

What is Shopify POS?

Shopify Point of Sale (POS) is an E-commerce platform that allows to manage entire online and in-store business using a unified platform. It helps to improve digital and social presence and increase sales and revenue.

What is Shopify POS used for?

Shopify POS is a POS Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Products & Pricelist Management and Loyalty Management .

What are the top features of Shopify POS?

Templates, Personalization and Widgets are some of the top features of Shopify POS.

Who uses Shopify POS?

Shopify POS is used by Retail, Apparel & Fashion and Marketing And Advertising among other industries.

What are Shopify POS alternatives?

Square Point Of Sale, Lightspeed Retail, Upserve POS and Vend are popular alternatives for Shopify POS.

Where is Shopify POS located?

Shopify POS is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.

Popular Business Setting

for Shopify POS

Top Industries

  • Retail
  • Apparel & Fashion
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Shopify POS to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Shopify POS

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

3.66/5

Read Reviews (367)
Personalization

3.62/5

Read Reviews (243)
Widgets

2.82/5

Read Reviews (198)
Dashboard

4.60/5

Read Reviews (68)
SEO

2.45/5

Read Reviews (67)
FEATURES RATINGS AND REVIEWS
Templates

3.66/5

Read Reviews (367)
Personalization

3.62/5

Read Reviews (243)
Widgets

2.82/5

Read Reviews (198)
Dashboard

4.60/5

Read Reviews (68)
SEO

2.45/5

Read Reviews (67)

IT and Other Capabilities

for Shopify POS

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.93/5

Read Reviews (330)
Data Import

3.74/5

Read Reviews (563)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.93/5

Read Reviews (330)
Data Import

3.74/5

Read Reviews (563)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.62/5

Read Reviews (140)
Email Support

4.33/5

Read Reviews (80)
Phone Support

4.20/5

Read Reviews (83)
24/7 Support

3.70/5

Read Reviews (1124)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.62/5

Read Reviews (140)
Email Support

4.33/5

Read Reviews (80)
Phone Support

4.20/5

Read Reviews (83)
24/7 Support

3.70/5

Read Reviews (1124)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (3)
Analytics

4.20/5

Read Reviews (158)
Custom Reports

3.56/5

Read Reviews (1142)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (3)
Analytics

4.20/5

Read Reviews (158)
Custom Reports

3.56/5

Read Reviews (1142)

Software Failure Risk Guidance

?

for Shopify POS

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify POS

Vendor Profile Details

Company Name

Shopify

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Financials

IPO