Shopify POS Overview

Shopify POS integrates inventory management and checkout for retail businesses. A free trial can be started today.

Use Cases

Customers recommend Helpdesk Management, Products & Pricelist Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Shopify POS.

Other use cases:

  • Advertisement
  • Social Media Management
  • Engagement Management
  • Communication Management
  • Training & Onboarding
  • Order Management
  • Merchandising
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify POS.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Grow Market Share
  • Improve ROI
  • Improve Visibility
  • Improve Brand Engagement
  • Improve Consistency
  • Scale Best Practices
  • Improve Internal Communications
  • Increase Average Basket Value
  • Improve Navigation
  • Improve Efficiency
  • Establish Thought Leadership
See all business priorities See less business priorities

Shopify POS Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify POS works with different mediums / channels such as Website. Offline. Point Of Sale etc.

Shopify POS's features include Templates, Personalization, Widgets, etc. and Shopify POS support capabilities include Chat Support, Email Support, Phone Support, etc. also Shopify POS analytics capabilities include Analytics, and Custom Reports.

Reviews

"Rather than integrate a third-party POS to both Shopify and our inventory management platform, we saw Shopify POS as a natural way for us to build on our online store’s capabilities and expand into physical retail." - Paul Newport

Shopify POS, Loyverse POS, POSist, Square Point of Sale, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify POS

Top Industries

  • Retail
  • Apparel & Fashion
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify POS is popular in Retail, Apparel & Fashion, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Shopify POS Customer wins, Customer success stories, Case studies

How efficiently Does Shopify POS manage your Helpdesk Management?

What Are the key features of Shopify POS for Products & Pricelist Management?

How can Shopify POS optimize your Loyalty Management Workflow?

What benefits does Shopify POS offer for Social Media Management?

11 buyers and buying teams have used Cuspera to assess how well Shopify POS solved their POS needs. Cuspera uses 6764 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

CUSTOMERS TESTIMONIALS
Shopify POS testimonial

Paul Newport

Founder & CEO

Wine Central

Rather than integrate a third-party POS to both Shopify and our inventory management platform, we saw Shopify POS as a natural way for us to build on our online store’s capabilities and expand into physical retail. Testimonial By Paul Newport
Shopify POS testimonial

Rasheed Sulaiman

Co-Founder and CEO

Honey Hair Co.

The biggest thing that we continued to notice was that if we had a high level of inventory to serve our customers and get them hair faster than our competitors, that would give us a winning advantage over our competition. Testimonial By Rasheed Sulaiman
Shopify POS testimonial

Gosia Piatek

Founder & Creative Director

Kowtow

We were able to sync our ERP with Shopify and manage our inventory seamlessly across platforms. Now, we can easily look up a customer’s previous orders and make our in-store service feel like a natural extension of what they experience online. Testimonial By Gosia Piatek
CUSTOMERS TESTIMONIALS
Shopify POS testimonial

Paul Newport

Founder & CEO

Wine Central

Rather than integrate a third-party POS to both Shopify and our inventory management platform, we saw Shopify POS as a natural way for us to build on our online store’s capabilities and expand into physical retail. Testimonial By Paul Newport
Shopify POS testimonial

Rasheed Sulaiman

Co-Founder and CEO

Honey Hair Co.

The biggest thing that we continued to notice was that if we had a high level of inventory to serve our customers and get them hair faster than our competitors, that would give us a winning advantage over our competition. Testimonial By Rasheed Sulaiman
Shopify POS testimonial

Gosia Piatek

Founder & Creative Director

Kowtow

We were able to sync our ERP with Shopify and manage our inventory seamlessly across platforms. Now, we can easily look up a customer’s previous orders and make our in-store service feel like a natural extension of what they experience online. Testimonial By Gosia Piatek
 

Full circle moment for fusefabric as it helps deliver Shopify powered Topshop EU website

Shopify powers Topshop's new European website, launched across 23 countries, with the help of fusefabric. This platform allows Topshop to independently engage with European customers, enhancing brand... storytelling and customer relationships. The project, completed in five weeks, showcases the efficiency of modern platforms and collaborative teams.

Read on →
 

Mgroup Launches Shopify CRO Services to Boost Customer Retention and Conversions for Shopify & Shopify Plus Stores

Mgroup, a Shopify-focused development agency, has launched new Customer Retention Optimization (CRO) services for Shopify and Shopify Plus merchants. These services aim to enhance user experience, re...duce purchase friction, and increase customer retention and conversion rates. The package includes data-driven customer journey mapping, UX improvements, A/B testing, and retention-focused integrations, tailored for both regular and Shopify Plus stores.

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Avex's Replatforming Pathway from Custom Constraints to Shopify Success (2025)

Avex, a Shopify Premier Agency, has developed "Outgrown the Homegrown," a strategic pathway for enterprise brands to transition from custom-built platforms to Shopify. This approach reduces time-to-m...arket by up to 37% and lowers total cost of ownership by up to 36%. The transformation enhances customer experiences and operational agility, as demonstrated by quip's successful migration to Shopify.

Read on →

NZXT - Consumer Electronics

Shopify helped NZXT save over $3 million by simplifying its PC configuration process. NZXT moved from a complex headless architecture to Shopify, cutting technical overhead and operational costs. The... company increased conversion rates with a curated product selection. Order fulfillment times dropped from 10 days to under two days. NZXT now focuses more on brand storytelling and community engagement.

Read on →

Ronaldo Jewelry - Consumer Goods

Shopify helped Ronaldo Jewelry boost sales by 250% after moving from BigCommerce. The old site had slow load times and poor mobile navigation, causing high bounce rates. Arctic Grey migrated Ronaldo ...Jewelry to Shopify in five months, adding mobile-first features and dynamic product displays. Conversion rates doubled, average order value rose 18%, and checkout completion increased by 34%. The new Shopify store improved customer experience and sales performance.

Read on →

Bliss Tulle - Apparel & Fashion

Bliss Tulle used Shopify to launch their handmade skirt business online. They saw a trend in tulle skirts and decided to sell them to a wide customer base. Shopify helped them build their website and... manage sales. The platform made it easy to start and grow their brand. Bliss Tulle opened in 2014 and continues to sell skirts online.

Read on →

Accelerate growth and sell your best with Shopify POS

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Frequently Asked Questions(FAQ)

for Shopify POS

What is Shopify POS?

Shopify Point of Sale (POS) is an E-commerce platform that allows to manage entire online and in-store business using a unified platform. It helps to improve digital and social presence and increase sales and revenue.

Shopify personalize every visit for each customer, build customer profiles, and integrates loyalty programs to delight customers and helps users to focus on business.

Shopify features include brand and customize online store, professional themes for website, built-in mobile commerce shopping cart, customize store from the background with the help of Shopify experts, web-based website builder and many more.

What is Shopify POS used for?

Shopify POS is a POS Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Products & Pricelist Management and Loyalty Management .

What are the top features of Shopify POS?

Templates, Personalization and Widgets are some of the top features of Shopify POS.

Who uses Shopify POS?

Shopify POS is used by Retail, Apparel & Fashion and Marketing And Advertising among other industries.

What are Shopify POS alternatives?

Loyverse POS, POSist, Square Point Of Sale and Square For Retail are popular alternatives for Shopify POS.

Where is Shopify POS located?

Shopify POS is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify POS for helpdesk management and products & pricelist management

Shopify POS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (3)
Analytics

4.20/5

Read Reviews (158)
Custom Reports

3.56/5

Read Reviews (1142)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (3)
Analytics

4.20/5

Read Reviews (158)
Custom Reports

3.56/5

Read Reviews (1142)

Shopify POS Integrations

Shopify POS integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Shopify POS

Software Failure Risk Guidance

?

for Shopify POS

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify POS

Shopify International Ltd News

Partnership

Salesforce Specialists Introduce Shopify Connector

ForteNext has launched Shopify Connector, a framework designed to facilitate the migration of Shopify merchants to Salesforce Commerce. This integration simplifies the transfer of product catalogs, customer records, and order histories, addressing the needs of businesses outgrowing Shopify's capabilities. The solution aims to reduce migration complexity and costs while preserving critical data.

Product

Shopify introduces Universal Commerce Protocol as open standard

Shopify and Google co-developed the Universal Commerce Protocol, an open standard for AI-driven commerce, allowing transactions within AI-powered interfaces. This protocol supports diverse checkout requirements and integrates with Google and Microsoft platforms. Shopify's initiative aims to centralize AI-driven shopping experiences, enabling merchants to sell directly through AI channels, enhancing commerce infrastructure.

Partnership

ReturnPro Launches Shopify App Offering First-of-its-Kind, End-to-End Returns Capabilities

ReturnPro has launched a new Returns Portal App on the Shopify App Store, offering an end-to-end returns management solution for Shopify merchants. The app connects returns initiation with a reverse supply chain and ReCommerce ecosystem, allowing merchants to refurbish and resell returned items. This solution aims to enhance customer satisfaction and create new revenue streams for Shopify merchants.

Product

Shopify Integrates AI Product Discovery - Practical Ecommerce

Shopify has introduced Agentic Storefronts, a feature that integrates structured product data with AI platforms like ChatGPT and Microsoft Copilot. This allows merchants to sell directly through AI chats, enhancing product discovery and purchase processes. Part of Shopify's Winter '26 Edition, this innovation aims to simplify ecommerce by using AI-driven commerce, transforming traditional SEO into AI-focused optimization strategies.

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Financials

SERIES C