cuspera logo CUSPERA

Compare Shopify vs BigCommerce

Comparison Summary

This comparison report of Shopify vs. BigCommerce is based on a specific set of business needs and context. The comparison uses 62524 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Shopify and BigCommerce

Shopify, BigCommerce, WooCommerce, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Shopify was founded in 2004. It covers Advertisement with Social Media, Engagement Management with Offline, Helpdesk Management, Social Media Management with Social Media, etc.

BigCommerce focuses on Products & Pricelist Management, Helpdesk Management with Chat, Social Media Management with Promotions, Communication Management with User Generated Content, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Shopify

Focus area

Shopify is better than BigCommerce for

Software Failure Risk

  • medium

logo BigCommerce

Focus area

BigCommerce is better than Shopify for

Software Failure Risk

  • medium

About

E-commerce software that enables business from anywhere, with tools that find customers, drive sales and manage all the other business activities.

Ecommerce Solutions Through Open-Platform Flexibility | BigCommerce

Age

2004

Financials

SERIES C

SERIES F

Business Need

Total Processes
(we found evidences for)

146

117

Total Goals
(we found evidences for)

22

20

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up



products & pricelist management


communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics

scheduling post to social media

managing social media account

engaging on social media

monitoring social media


customise loyalty program

identify target customers

create engagement based loyalty


searching for content



campaign monitoring

campaign analytics


promotion management


training & onboarding


rating and review management








sales document management

proposal & quote management

contract management


contact list management

creating contact list


generation of new leads


social media marketing



customer feedback management

measuring customer satisfaction

measuring net promoter score




trade show marketing



competitive intelligence


lifetime value management





business development


influencer marketing



knowledge management

creating knowledge base


bundling of products


segmentation and targeting



touchpoint management




conversion management



sales call management


lead qualification

lead qualification: technographic


international marketing





courses & assessment

create learning path






category management


personalized marketing










subscription management


billing and invoice management


performance management


compliance & governance




revenue cycle management


opportunity management


relationship management




sales review & feedback


conference call management


advocacy management


customer case management



sales incentive management


relationship marketing


redemption management


follower management



sales commission management





Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve brand engagement

  • Launch new products

  • Improve ROI

  • Increase customer life time value

  • Improve efficiency

  • Increase average basket value

  • Improve internal communications

  • Improve stakeholder relations

  • Reduce bounce

  • Improve consistency

  • Establish thought leadership

  • Improve navigation

  • Improve visibility

  • Manage risk

  • See 19 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve ROI

  • Grow market share

  • Launch new products

  • Improve brand engagement

  • Improve efficiency

  • Increase customer life time value

  • Improve internal communications

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve consistency

  • Manage risk

  • Improve visibility

  • Increase average basket value

  • See 17 more

Top Channels

Channels Used

  • promotions

  • website

  • e-mail

  • offline

  • social media

  • point of sale

  • user generated content

  • blogs

  • coupons

  • newsletter

  • Facebook

  • video

  • chat

  • review sites

  • phone calls

  • Amazon

  • eBay

  • mobile

  • Instagram

  • omnichannel

  • display advertisement

  • on premises

  • trade shows

  • Facebook page

  • events

  • Pinterest

  • text SMS

  • games

  • LinkedIn

  • causes and charity

  • channel partners

  • Slack

  • Twitter

  • Facebook at work

  • mobile app

  • Netflix

  • Snapchat

  • See 34 more
  • promotions

  • website

  • e-mail

  • offline

  • social media

  • point of sale

  • user generated content

  • blogs

  • coupons

  • newsletter

  • Facebook

  • video

  • chat

  • review sites

  • phone calls

  • Amazon

  • eBay

  • mobile

  • Instagram

  • omnichannel

  • display advertisement

  • on premises

  • trade shows

  • Facebook page

  • events

  • Pinterest

  • text SMS

  • games

  • LinkedIn

  • causes and charity

  • channel partners

  • Slack

  • Twitter

  • Facebook at work

  • mobile app

  • Netflix

  • Snapchat

  • See 34 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting