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Shift4shop vs Salesforce B2C Commerce: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Shift4shop vs. Salesforce B2C Commerce is based on a specific set of business needs and context. The comparison uses 1663 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Shift4shop and Salesforce B2C Commerce

Shift4shop, Salesforce B2C Commerce, Adobe Commerce, Miva eCommerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Shift4shop covers Products & Pricelist Management with Offline, Referral Management, Helpdesk Management, Promotion Management with Promotions, etc.

Salesforce B2C Commerce focuses on Engagement Management with Website, Advertisement with Promotions, Contact List Management with E-Mail, Merchandising with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Shift4shop

Focus area

Software Failure Risk

  • low

logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

About

eCommerce solution to build a website and grow your business

B2C eCommerce - Salesforce.com

Age

1999

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

39

62

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction


products & pricelist management


helpdesk management


referral management


loyalty management


promotion management



category management


social media management


engagement management

engaging and following up


content management


knowledge management


rating and review management


discount management



social media marketing


relationship management


sales document management

proposal & quote management


contact list management


communication management

sending & publishing communications




workflow management


generation of new leads


competitive intelligence




international marketing




training & onboarding



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Build brand awareness

  • Launch new products

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more
  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting