ServiceMax: ServiceMax offers asset-centric field service software to boost technician efficiency and customer satisfaction. Discover increased productivity and satisfaction with ServiceMax!
TeamHaven: TeamHaven offers leading field execution software for mobile workers with a free 30-day trial. Efficiency is improved and sales are increased for field marketing, POS installation, and logistics.
This comparison report of ServiceMax vs. TeamHaven is based on a specific set of business needs and context. The comparison uses 925 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ServiceMax and TeamHaven
ServiceMax, TeamHaven, Salesforce Field Service, FieldEdge, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ServiceMax covers Collaboration with Social Media, Training & Onboarding, Sales Document Management with Social Media, Workflow Management with Phone Calls, etc.
TeamHaven focuses on Performance Management, Social Media Management, Communication Management with Mobile, Sales Call Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
ServiceMax and TeamHaven: Best activities based on customer satisfaction
ServiceMax in Action: Unique Activities
How efficiently Does ServiceMax manage your Collaboration?
"...We like that it is built on the SFDC platform and therefore our Field service can collaborate with our SAles...." Peer review by paula v
What solutions does ServiceMax provide for Workflow Management?
"...Also with automated workflows and alert notifications exposing when you are getting close to an SLA commitment target, allows clients to react and respond quickly - they can leverage the dispatch tool which is also integrated with google maps so that service reps can see where a tech is, how many calls are left, and can determine who to reassign to the higher priority item - the SLA alert...." Peer review by Consultant
How does ServiceMax address your Customer Feedback Management Challenges?
"...Which is why we invested in service, because the better our service department is the better our sales and customer satisfaction will be...." Peer review by Mark Kragenbring, Field Service Operations Manager, Westmor
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve efficiency
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Grow market share
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Establish thought leadership
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Launch new products
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Enter new markets internationally or locally
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Scale best practices
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Improve internal communications
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Improve visibility
- See 8 more
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Enter new markets internationally or locally
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Manage risk
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Acquire customers
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| ServiceMax | TeamHaven | |
|---|---|---|
| Peer score | 4.1 | 4.2 |
| Peer insights | 862 | 63 |
| Top industries |
Medical Devices 32.0%
Information Technology And Services 29.0%
Consumer Services 16.0%
|
Consumer Electronics 100.0%
|
| SMB and Mid-Market | 58.0% | 100.0% |
| Enterprise | 42.0% | 0.0% |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest ServiceMax news
Schneider Electric Acquires PTC in US$22.6bn AI Deal
Schneider Electric has announced its acquisition of PTC for $22.6 billion, marking its largest deal to date. This acquisition aims to enhance Schneider's capabilities in AI and industrial software, aligning with its strategy to lead in Energy and Industrial Intelligence. The deal is expected to close in the third quarter of 2027.
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